Every review we hold for the Pershore office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe found the process of selling our home was far better than we had hoped due largely to the excellent service from the team and Jones. Jason did the initial consultation and Mollie set up a fabulous WhatsApp group to ensure everyone was on the same page! Alex was our progressor and kept us informed every step of the way. Even when things got stressful towards the end (as so often happens), Alex’s professionalism shone through. Thank you. We recommend Jones & Associates 100%
Corinna · 19 March 2026
Agent replied · 16 April 2026
Lovely working with you both Corinna. Thank you.
★★★★★ 5/5
GoogleWe had a rather unique property to sell and engaged Jason because he had really good market knowledge of the area and was just as passionate about finding the right buyer for our house & land as we were!
The photos and drone footage of the property presented it so well we wondered initially why we were moving at all, which is probably why it sold in under 2 weeks on the market.
Throughout every step of the process, Jason and his team kept us well informed and gave us invaluable advice on the sale and our potential buyers. We really valued the personalised care and outstanding communication we received. Towards the end when things got tough with the chain, we knew we could rely on Jason and Alex to understand our needs and drive the negotiations; Alex worked tremendously hard on our behalf!
Thank you so much for making our lives during this stressful time so much easier. Your professionalism, care and drive is second to none.
Tori · 13 October 2025
Agent replied · 12 November 2025
Thank you Tori. I hope you’re both settling into your new home.
★★★★★ 5/5
GoogleLee Kloos was amazing. I honestly would have given up buying a place in Malvern if it weren’t for her extraordinary assistance. She was instrumental in guiding me through the UK buying process while I was in Australia selling up everything. She remained on good terms with everyone and kept up communications with my solicitor when my case was allowed to slide into obscurity. Her experience and local knowledge meant she could recommend local people to work with. And she is gifted with both patience and persistence. Honestly it felt like I was her client rather than the vendor. I wouldn’t hesitate to use Lee for any property transaction in the future.
Alison · 13 September 2025
Agent replied · 12 November 2025
Thank you so much Alison for your lovely review. It was my absolute pleasure to be of assistance to you and I know that you will be really happy in your new home in Malvern, Lee.
★★★★★ 5/5
GoogleFrom our very first enquiry right through to exchange, the whole process with Jason Jones Associates was outstanding. Jason was professional, kind, caring, considerate, calm, and knowledgeable. He communicated clearly, made everything feel comfortable and uncomplicated, and was completely trustworthy, with no hidden or extra costs. He was always happy to speak with us or meet in person whenever we needed clarity or simply to offload our worries. We’ve moved seven times and have never come across an estate agent like this before. Truly exceptional service.
Emily · 14 August 2025
Agent replied · 12 November 2025
We loved being part of your journey to move. Thank you Emily.
★★★★★ 5/5
GoogleI recently sold my house through Jones & Associates and couldn’t be happier with the service I received. From our first meeting to completion day, Lee Kloos was professional, approachable, and genuinely caring. She kept me updated every step of the way, answered my questions promptly, and went above and beyond to make the process as smooth and stress-free as possible. Her knowledge, attention to detail, and friendly manner made what could have been a daunting experience feel simple and straightforward. I’m truly grateful for all her help and would wholeheartedly recommend Lee Kloos and Jones & Associates to anyone looking to buy or sell their property.
Dianne · 14 August 2025
Agent replied · 12 November 2025
Thank you Dianne, it was my pleasure and I hope you will be happy in your new home. Lee
★★★★★ 5/5
GoogleNot the easiest property to sell but they listened to what we wanted and worked with us. Always professional and guided us through the process and offered advice. Would definitely recommend as they go over and above. Thanks to Jason and team we have been able to move onto the next chapter of our lives.
Juan · 16 March 2026
Agent replied · 16 April 2026
Great to work with you Juan. I’m pleased we finally got there.
★★★★★ 5/5
GoogleAfter many months of no success in selling our property Lee Kloos was recommended to us, and we were extremely impressed with the bespoke, personalised approach that Jones & Co offer.
Throughout the whole process Lee was friendly, extremely efficient, very responsive and always contactable. After each viewing Lee was very communicative with feedback and her pro-active approach soon resulted in a sale.
We would wholeheartedly recommend Lee as the service we received was simply outstanding. Thank you once again Lee.
Caroline · 27 June 2025
Agent replied · 12 November 2025
Thank you Caroline, it was my pleasure to help and I appreciate your kind words. Lee
★★★★★ 5/5
GoogleWe have just completed our house sale in April 2026 and throughout the process, the guidance and support of Jones and Associates was invaluable. No faffing about, no spin, just good and well-informed help with first-class service. We highly recommend Jason and his team.
Tim · 10 April 2026
Agent replied · 16 April 2026
Thank you for your kind words Tim. It’s been a pleasure working with you. We wish you both all the best.
★★★★★ 5/5
GoogleLee Kloos was exceptional throughout the buying process. Chasing up progress and dealing with all the queries arising, even getting involved in the rest of the chain to ensure everything went to plan.
Highly recommended, a real pleasure to deal with all along.
Ian · 16 March 2026
Agent replied · 16 April 2026
Thank you Ian, it has been my pleasure in helping you move to your new family home. I hope you have many happy years there, Lee
★★★★★ 5/5
GoogleI would thoroughly recommend using Jones & Associates if you are moving house. We did with our move from Littleworth, Worcester and our agent was Lee Kloos . Lee supported us from the moment we asked for a valuation right through to moving in to our new property. She is an expert in the whole selling/buying process which resulted in us getting a sale within 3 days above the asking price. Lee is an excellent communicator and made sure we were in the loop at all times as well as being available to answer any questions we had. We didn't feel under any real stress during the move and this was solely down to Lee and her support. Couldn't have asked for any more!
Julie · 23 December 2024
Agent replied · 24 January 2025
Thank you Julie.
★★★★★ 5/5
GoogleWow- so impressed with our selling experience thanks to Agent Lee Koos from Pershore Office. She gave us really helpful tips when presenting the house for sale, gave us regular updates re viewings and feedback and then was in constant contact with our buyers and their solicitors throughout the process. The fastest sale we’ve ever known and we feel Lee played a key role in that. Would massively recommend Jones and Associates and their great customer care. Keep up the good work!
Tanya · 20 December 2024
Agent replied · 23 December 2024
Thank you Tanya for your kind words. It was a real pleasure working for you and the family. Lee Kloos
★★★★★ 5/5
GoogleLee Kloos was an absolute pleasure to deal with, whilst purchasing our new home in Romsley. Lee went above and beyond to help support us throughout what was a very long winded process, no question or issue was ever a problem for Lee to help support us with. We would highly recommend Lee for your future home purchase/sale.
Jack & Amanda
Jack · 3 August 2025
Agent replied · 12 November 2025
Thank you Jack and Amanda, it was a pleasure to help you and I know you and your family will be very happy in your new home. Take care, Lee.
★★★★★ 5/5
GoogleIt’s uncommon for a buyer to sing praises for a seller’s estate agent but we did this throughout our purchase process. Lee Kloos was absolutely amazing, we were kept updated on the sellers position throughout and chased the parties throughout the chain. We had a long chain and it wasn’t easy but we genuinely believe that if it wasn’t for Lee we wouldn’t have completed for atleast another month. We would thoroughly recommend her to anyone looking to sell their property in Battenhall/throughout Worcester and would no doubt approach her if we look to sell in the future.
Munir · 6 December 2024
Agent replied · 9 December 2024
Thank you so much Neelam and Amaad for your kind words and I am so glad we managed to get there in the end. I hope that you quickly settle into your new home, take care, Lee.
★★★★★ 5/5
GoogleWe met Lee Kloos at a property she was selling. From the first meeting she was so attentive and kind. Once we had agreed to buy the property she kept us updated all the way through the purchasing process. There were hiccups along the way but she was always calm and informative. We knew we could rely on her for honesty and integrity through the journey from start to finish. We would certainly recommend her as an excellent estate agent
Deborah · 2 December 2024
Agent replied · 23 December 2024
Thank you Deborah
★★★★★ 5/5
GoogleJason Jones and his team have provided a very professional and proactive service from start to finish in bringing our unique property to a successful sale. The house had been on the market for over 2 years, during which 3 previous estate agents had failed to achieve any or very little interest. Jason Jones re marketed the property at a sensible price to attract a buyer and achieved a sale in about 9 months, all with close care and attention, but little fuss.
Peter · 9 April 2026
Agent replied · 16 April 2026
Thank you very much Peter. It took some time, but we achieved the goal.
★★★★★ 5/5
GoogleJones & Associates in Pershore were the epitome of excellent service delivered with care, understanding and professionalism in the recent sale of my late mother’s property. I was grateful to have much of the stress dealt with by them at a difficult time.
Cathy · 16 December 2025
Agent replied · 16 April 2026
Pleasure working with you Cathy. Thank you for the lovely review.
★★★★★ 5/5
GoogleOur thanks to Jason, Alex, Mollie and the whole team at Jones & Associates for helping guide us through the property sale & purchase process. Their experience, local knowledge and patience were invaluable in our decision making, throughout …
Matt · 16 January 2026
Agent replied · 16 April 2026
Thank you Matt. It was a pleasure to working with you, and Lindsay, to get Judith into her new home.
★★★★★ 5/5
GoogleLee Kloos was brilliant from start to finish and made the whole process pretty smooth. She chased up various times to solicitors and agents below and was really proactive!
Ryan · 16 February 2026
Agent replied · 16 April 2026
Thank you Ryan, it has been my pleasure to have been part of your journey to your new home. I hope you will all be very happy there for many years to come, Lee
★★★★★ 5/5
GoogleWhen the time came to sell my Broadway property Jones and Associates were recommended to me. Charlie Carroll from J&A was appointed to lead my sale and as a Broadway resident he had a very good understanding of the local market. He arranged for the photographs to taken and the necessary paperwork associated with selling to be completed. He consulted with me on choice of pictures and property description for the brochure and internet listing. He also took me through the terms & conditions, agreed a sales commission and importantly a market value. The process couldn’t have been easier. Charlie kept in touch throughout the marketing process offering advice, feedback from viewings, carrying out viewings on my behalf and his expert perception of the current market position. In a fairly short space of time an offer on the property was made and with Charlie’s expert advice and negotiation skills an agreed sale price was accepted by me. Charlie then progressed the sale with the buyer and both parties solicitors, again keeping me fully updated and smoothing what is often a bumpy process. I highly recommend that you consider J&A if you are planning on selling your property.
Simonch · 17 August 2025
★★★★★ 5/5
GoogleCan highly recommend Jones and Associates who helped us finally sell our late mother’s house. Jason and his team were very professional and helpful throughout the whole process. Big thank you to all involved.
A · 16 December 2025
Agent replied · 16 April 2026
Thank you.
★★★★★ 5/5
GoogleJones and Associates were my chosen Agent for a recent sale. From the outset Jason was first-rate, he definitely breaks the perceived mould of Estate Agents! Jason was polite, empathetic and willing to go that extra mile, which meant the whole process went as smoothly as I could ever imagine it could. His valuation was realistic and his commission rate was readily agreeable. The quality of the marketing literature was excellent, especially the photographs, and I am sure that this helped us sell within 24 hours of going to market. I would recommend Jones and Associate in a heartbeat, the best Estate Agent I have ever dealt with!!!
Steve · 21 April 2024
Agent replied · 9 December 2024
Thank you, Steve.
★★★★★ 5/5
GoogleWe recently purchased a house in Worcester listed with Jones & Associates, and had a really positive experience thanks to Lee Kloos. Lee really helped what ended up being a fairly stressful process (our buyers pulled out late on) but Lee took plenty of time to keep communication going, was straightforward and helpful, and it felt like everyone knew where they stood at all times.
Hopefully not moving anytime soon as we love our new house, but if we do we'll know who to call!
Jenny · 21 February 2024
Agent replied · 20 June 2024
Thank you Jenny for your lovely review , it was a pleasure to help you move to such an amazing location in Battenhall Worcester.
★★★★★ 5/5
GoogleJason and his team have been outstanding to work with on our house sale. Nothing has been too much trouble, everything has been carried out with warmth and professionalism. He makes the challenge of selling so much easier. His communication has been brilliant throughout the entire process. Our sale completed quickly and smoothly and I firmly believed Jason played a key role in that. Highly recommend.
Juliette · 5 August 2024
Agent replied · 26 August 2024
Thank you Juliette. It was a pleasure working with you.
★★★★★ 5/5
GoogleLee Kloos showed me round the property in Fernhill Heath. She gave me time to have a good look and to think over my decision.
Having put in an offer she was prompt and efficient dealing with the process at every turn.
Second viewings, measuring up and sorting various questions was all dealt with as I requested. Lee has been very accommodating, helpful and delightful throughout, even after the sale/purchase was completed she has been happily available to deal with some queries.
I heartily recommend her for her excellent service and professionalism.
Deb · 4 April 2025
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