Every review we hold for the Penzance office, from every platform, shown as written. First names only.
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5/5
GoogleHave used Kerb Appealz a few times and they continue to be professional friendly honest and just great at what they do. Penny gives a realistic valuation together with great photos adding that extra touch. Abi completes most of the viewings and always gives feedback on the same day, just what you need. During our various interactions over time we came up against a few obstacles and William was there to sort them effectively. I have recommended them to many friends and family and wonβt use any other estate agents now. Thank you.
Quicky2012 Β· 16 April 2024
Agent replied Β· 26 August 2024
Thank you, your words are much appreciated by the team, and we strive to always to our best. You know where we are if you need us again! Pen, Will and Abi
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5/5
GoogleWe have just bought a property through Kerb Appealz and found them excellent to deal with. They always answered their phone ( (this appears to be a rarity with some agents) and responded quickly to any inquiries we had. We had to initially pull out of a property we were originally buying and Abi was so reasonable about it; this made the whole process so much smoother. We were delighted when the property that we did eventually buy was with Kerb Appealz as we knew that they would be easy and efficient to deal with. We dealt with both Abi and William and they were both professional and polite at all times. I thoroughly recommend them.
No.38PZ Β· 16 April 2024
Agent replied Β· 26 August 2024
Thank you, we are so pleased you are pleased! All the very best, Will, Abi and Pen
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5/5
GoogleVery impressed with Kerb Appealz, an honest agency compared to the others. Penny conducted the valuation and gave a realistic appraisal and also showcased my home to make it look its best. Abi was on the ball and gave me feedback the same day, even past normal working hours. William dealt with all the curve balls thrown at him and kept my sale together. Wouldn't go anywhere else, they really do go above and beyond what is expected of them.
Lewis Β· 16 April 2024
Agent replied Β· 26 August 2024
Thank you Lewis, so glad we made the journey easier for you. All the best in your new home. Pen, Abi and Will
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5/5
GoogleWe saw a dozen or so properties in Penzance, several of which with Kerb Appealz and without a doubt Abi was the best estate agent that we worked with. At every step she was friendly, helpful, knowledgeable and gave us confidence in what we were seeing. She made it her business to pay attention to what we were saying between each of the viewings and folded it into her recommendations. It's no wonder that the house we fell in love with was one where she had showed us around.
Edd Β· 25 March 2024
Agent replied Β· 26 August 2024
Hi Edd thank you so much and we wish you al the very best in your lovely new home. Abi, Will and Pen
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5/5
GoogleCannot thank Kerb Appealz enough, by far Abi was the best agent I had that came out. She explained everything from start to finish and trusted her the most for selling my house. She gave me honest constructive feedback after all my viewings and got me the best price. They gave me updates weekly and was a great experience. Highly recommended and thank you
Emma Β· 26 September 2024
Agent replied Β· 24 October 2024
Thank you Emma. All the best in your new home. Abi, Will and Pen
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5/5
GoogleKerb appealz handled our sale and purchase. They were professional throughout and were very prompt and understanding with my many emails during the lengthy process (thanks to William in particular here). Their commission is very affordable and they still present your home beautifully with fantastic photos and an easy to use virtual tour. They were cheaper than other estate agents yet slightly more than a fixed fee service but well worth it as you get a local, very personal service. I don't know why you wouldn't use them.
Natalia Β· 16 April 2023
Agent replied Β· 26 August 2024
Hi Natalia, thank you so much for your kind review it means a lot to us. Pen, Will and Abi
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5/5
GoogleFrom start to finish we found Kerb Appealz Estate Agents to be extremely friendly & very professional. We dealt with William a lot throughout the selling of our property, he always kept us informed of what was going on through the different stages. If I had any issues he dealt with them quickly . William was always very polite a credit to the company. We would definitely use Kerb Appealz again & would not hesitate it recommending this company
Jonathan Β· 16 April 2023
Agent replied Β· 26 August 2024
Thank you Jonathan, I am sure William will be delighted that you were so happy. All the best Pen, Will and Abi
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5/5
GoogleCanβt recommend Penny, Abi and William enough to anyone. Having used other estate agents early on in our house sale and got messed around, we used Kerb appealz and we managed to get a buyer within a week.
The whole process was handled with professionalism that was second to non and would totally recommend them to anyone looking to buy or sell a house
They know their job and rate 10/10
Alex Β· 16 April 2023
Agent replied Β· 26 August 2024
Thank you Alex, you have been a gem and thank you for the presents. All the best for the future, Pen, Will and Abi
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5/5
GoogleWe can't praise the team at Kerb Appealz highly enough. The photographs and online video tour that Pen sorted out were fantastic.The team helped us through a difficult time whilst our property was going through the auction process in the summer of 2021. When it eventually went on the open market in September 2021 our property sold within days. William was in communication with us and the buyers frequently and the whole process was handled very professionally. We would highly recommend Kerb Appealz to anyone wishing to sell or buy a property. Many thanks Pen, William and Abi from Rog & Gilly Bent .
Gillian Β· 16 April 2022
Agent replied Β· 26 August 2024
Thank you both very much, it was a pleasure to sell for you. All the best Pen, Will and Abi
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5/5
GoogleWe have nothing but very high praise for these good people. The most pro-active agency we have ever EVER used!
Outstanding customer service, regular and timely updates, as well as an all round 'can do' approach meant that we always felt very well looked after by the team at Kerb Appealz.
Huge thanks to all concerned you've been amazing, and a special mention to Will who is possibly the best estate agent in the world. π€£β₯οΈπβ€οΈπβ€οΈππ€£
Conrad Β· 16 April 2022
Agent replied Β· 26 August 2024
Hi Conrad, I am so glad it turned out so well for you. All the best, Pen, Will and Abi
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5/5
GoogleWilliam was extremely helpful and efficient on my property case. Responded to all my queries quickly and always professional and polite. Ensured the process went smoothly and kept things on track. Kept me informed at each stage. Provided very useful information on other local companies. Happy to recommend Kerb Appealz.
Ruth Β· 16 April 2024
Agent replied Β· 26 August 2024
Hi Ruth, thank you. We are glad it went so smoothly. All the best William and the team.
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5/5
GooglePenny, Suzanne, Frieda, Michelle and the rest of the team at Kerbs really know how to sell your house! From their first consultation right through untill completion their professionalism is outstanding in their field. After 16 weeks with previous agent which yielded 4 viewings we got Penny and the team to take on our sale and their enthusiasm and energy was fantastic. The presentation of our property was second to none and the communication after every viewing was constructive and well received. The advice we received once we were under offer was honest and impartial which really made us feel they had our best interest at the centre of what they do. We canβt recommend them enough! Thank you
Holly Β· 16 April 2021
Agent replied Β· 26 August 2024
Thank you Holly. It is always a delight to sell someone's home when they have lost all hope at ever selling with their current agent. You had a lovely home and we wish you all the very best in your new one. Pen
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5/5
GoogleHi to the wonderful team at KA
It was a very difficult decision to sell my home but it was really to big for one person and it needed a family.
So I was recommended to try KA.
It was all made easy but I had to declutter ugh but it was good to sort it all out in the end.
Viewing was made painless by the staff taking the worry of it.
William listening to my life stories and sadness in leaving it. Kindness was shown to me by all of the team.
I can not thank them enough. Ros.
Ros Β· 16 April 2021
Agent replied Β· 24 October 2024
Hi Ros, thank you for your kind words. Pen, William and Abi
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5/5
GooglePenny was very reassuring and gave lots of information when she came to value my property. Within two days of selecting Kerb Appealz my property had been photographed, a video made and viewings arranged. A very professional service has been offered with regular updates being given by William. Would totally recommend them to sell a property, especially as I haven't been able to be on hand throughout the process they have taken over on my behalf.PositiveQuality, Professionalism, Value
Kathryn Β· 27 August 2021
Agent replied Β· 26 August 2024
Hi Kathryn, so glad it all went well for you. All the best, Pen and the team.
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5/5
GoogleWe used Kerb Appealz to buy our property last year and would highly recommend. Abi and Will were extremely professional, had excellent communication and helped us feel at ease during a stressful time with a baby on the way. We would 100% use this agency again in the future.
Zoe Β· 16 April 2024
Agent replied Β· 26 August 2024
Hi Zoe, thank you so much and we were glad to help you and hope the baby is joyous. Pen, Will and Abi
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5/5
GoogleHad a really good experience with Kerb Appealz especially Will and Abi. They were quick to respond with every question and Query and went above and beyond when I came to my house purchase. There a smaller business so everything feels more personal. Although we had some set backs with our purchase, Kerbz were always there trying to push the sale. Would definitely recommend.
Hutton Β· 16 April 2023
Agent replied Β· 26 August 2024
Thank you so much, the team really appreciate your comments. We are glad you were so happy and that we tried to make it as stress free as possible. Pen, Will and Abi.
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5/5
GoogleKerbappeal estate agent were very professional whilst selling our property. The pictures taken to sell our property were excellent as was the description about our property. The communication from Kerbappeal was good keeping us up to date with the sale of our property. We would highly recommend using Kerbappeal as nothing was too much trouble and we would certainly use them again.
Cheryl Β· 16 April 2023
Agent replied Β· 26 August 2024
Thank you Cheryl, I hope you both will be very happy in your new home. All the best Pen, Will and Abi
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5/5
FacebookKerb Appealz are superb, after being let down by a previous purchaser in January, Penny and her team were determined to get our home sale agreed sooner rather than later and they did this at the beginning of lockdown via their unique virtual viewing service which was unbelievable!! Nothing is too much trouble for them, keeping you constantly informed at all times -from sale agreed to completion. Really happy with Kerb Appealz standard of service.
If youβre planning on moving or searching for a new home, give them a call.
Thank you π
Beverley Β· 3 August 2020
Agent replied Β· 22 November 2025
Awesome π
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5/5
GoogleWe sold and purchased through this exemplary firm.
Their service at only 1.2% including VAT was excellent.
In particular we were thoroughly impressed with the quality and quantity of photographs. This was supported with immediate texted reviews, following viewings, which obviated a great deal of the anxiety most people experience.
We had many more viewings than with previous sales and were in no doubt that Penny and her team were working hard for us throughout the process and we are now very happy in our new abode.
Ed and Yvonne Brewer
Ed Β· 16 April 2020
Agent replied Β· 24 October 2024
Hi Ed and Yvonne, thank you - it was wonderful to meet you both and I am so glad you are happy and have found your dream home through us too! Penny
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5/5
GoogleI have just sold my house in Penzance, I had five estate agents for the valuation, Penny shone above them all, no corporate spiel just an honest opinion that I trusted, had buyers within weeks, then I had to apply for some retrospective planning permission to satisfy my buyers solicitor, this took the sale six months to go through, during this time the lovely staff at Kerb Appeals were very patient , they kept my buyers happy and me with regular phone calls and reassurance, forget online estate agents, there is no substitute for local people who know the market, I bought my house from sellers using a well known online agent, their rep did not even live in the town and was difficult to contact, a big thank you Kerb Appealz.
Keith Β· 16 April 2020
Agent replied Β· 24 October 2024
It was a pleasure to sell your home for you and your buyers are really pleased with their new home. Penny
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5/5
GoogleWell, what can I say? From the start a professional service, nothing was to much trouble to ask. Penny came in, advised on how to dress the house, we done as asked and she marketed the property fantastically. We had viewings booked within hours of it going on the market and offers within the first week.
Unfortunately the sale fell through twice, no fault of Kerb Appealz, and both times they found a buyer straight away.
As soon as the property was on the market, it was over to the A team, William and Abbie. The communication was great, they answered any questions I had, encouraged the buyers when required, gave weekly updates and plenty of reassurance.
Penny has a great team with Abbie and William and you should give Kerb Appealz a go! They far out shined the previous agents which I wish I never tried.
I will be using them again in the near future.
Thank you to all of you
All the best
Dan and Megan Ventonleague
Daniel Β· 28 June 2024
Agent replied Β· 26 August 2024
Thank you Dan, your comments are really appreciated. All the very best for the future. Pen, Will and Abi
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5/5
Google, So pleased to meet Penny yesterday.She clearly has a wide-ranging knowledge of the property marketand was able to give us a clear evaluation and projectedSales success within the st. Just area.I thoroughly recommend her to you should you wish to market your property. Thank you Penny,!
Paul Β· 16 April 2023
Agent replied Β· 24 October 2024
It was a pleasure to meet you both and if you need anything just call me. Pen
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5/5
GoogleExcellent service.
I requested a viewing at short notice and nothing was too much trouble. Penny was very accommodating and Abbie was very knowledgeable about the property.
Thanks guys!
Sam Β· 16 April 2024
Agent replied Β· 24 October 2024
Thank you Sam, I hope your viewing turns out well for you. All the best, Pen and the team.
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5/5
GoogleThank you very much for such a very professional and efficient service.
Not being overly familiar with purchasing a house, right from the viewing with Abi, through to completion the team at Kerb Applealz have been brilliant, William has contacted us weekly with progress reports, and has seamlessly dealt with any issues.
Thank you.
We would certainly highly recommend Kerb Applealz, and will defiantly use them if we ever decide to sell our property.
Ben Β· 29 May 2024
Agent replied Β· 26 August 2024
Thank you Ben, we hope you are delighted with your new home, it has the most amazing views. Pen and the team
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