Trusted Agent profile · Penwortham

Roberts & Co Estate Agents Penwortham reviews

4.8

★★★★★ Excellent

216 reviews across 2 platforms

36 Liverpool Road, Penwortham, Preston, PR1 0DQ, PR1 0DQ

Roberts & Co Estate Agents's office in Penwortham, at 36 Liverpool Road, is rated 4.8 out of 5 across 216 reviews on two platforms, including 155 Google reviews rated 4.7.

Google logo

4.7 / 5

155

Reviews on Google

This office

Facebook logo

5.0 / 5

61

Reviews on Facebook

This office

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Reviews

Every review we hold for the Penwortham office, from every platform, shown as written. First names only.

5/5

Google

I've had the pleasure of working with the lettings team at Roberts & Co for the past 10 years, and their service has been consistently excellent. The team is professional, knowledgeable, and efficient in handling any issues that arise, always ensuring that everything runs smoothly. Their extensive experience and attention to detail provide real peace of mind. I highly recommend Roberts & Co to anyone seeking a reliable and professional lettings service. Thank you to the whole team!

Kika · 6 September 2025

5/5

Google

This is everything that an estate agent should be! Fantastic team. Really helpful, friendly and supportive in our recent property sale in Fulwood. Special thanks to Sharon and Julie at the Penwortham branch. Always at the end of the phone if I needed them and always kept me updating along the whole journey from sale to completion. Massive thank you to you all.

Tracy · 25 May 2024

5/5

Google

Roberts acted for us on both the sale of our home and the purchase of our new home. They were very effective and professional and kept us fully informed of developments at every stage. Would recommend Roberts without hesitation based on our experience.

Maureen · 15 September 2025

Agent replied · 22 September 2025

Thank you for your kind words and recommendation! We're so pleased we could support you through both your sale and purchase. Wishing you all the best in your new home!

5/5

Facebook

I recently sold a house through Roberts & Co and I found all the staff to be very helpful throughout the whole process. They kept me up to date with where things were up to regularly and they chased both mine and the buyer’s solicitors on a weekly basis, which helped to avoid any hold ups on either end. Overall I would thoroughly recommend Roberts & Co and would certainly use them again in the future.

Dan · 3 July 2024

Agent replied · 22 February 2025

Thank you so much for your review! We really appreciate it. We look forward to working with you in the future 🏡

5/5

Google

I had the pleasure of dealing with the lettings team at the Preston branch, they are a super efficient, friendly and easy going team who made my transition and time at the property second to none. Chloe and Verity are superstars ✨

Georgia · 18 September 2025

Agent replied · 22 September 2025

Thank you so much for your lovely feedback! 😊 Chloe and Verity will be thrilled to hear this. We’re so glad we could make your move and time at the property such a positive experience. …

5/5

Google

We received an amazing service from Roberts & Co who sold our house in a matter of days. The whole process was seamless and communication was brilliant throughout. Special thanks to Emma for you hard work and dedication.

Lily · 27 November 2023

Agent replied · 22 October 2024

Thank you for the appreciation. We are glad we could be of service!

5/5

Google

1st class service as a seller thank you ladies.

Lynn · 11 June 2026

Agent replied · 11 October 2026

Thank you so much Lynn, it was great to work with you once again.

5/5

Facebook

I recently had the pleasure of purchasing a home through Roberts & Co, and I must say, the experience was nothing short of exceptional. From the very beginning, the team at Roberts & Co demonstrated unparalleled professionalism, attentiveness, and a genuine commitment to ensuring my home-buying journey was as smooth and stress-free as possible. What truly set Roberts & Co apart was their ability to secure the best mortgage rate for us. In a market where every little advantage counts, this was not only a testament to their expertise and dedication but also a significant benefit that eased the financial aspect of purchasing a home. The level of service provided by Roberts & Co was outstanding. Every query was met with prompt, informative responses, and the personalized attention made us feel valued and confident in our decisions. Their deep understanding of the real estate market, combined with a client-centric approach, made all the difference. Purchasing a home is a monumental milestone, and the support and guidance provided by Roberts & Co transformed this experience into a remarkably positive one. I am grateful for their hard work and commitment and would highly recommend their services to anyone looking to buy a home. Their expertise not only helped us find our dream home but also ensured that we did so on the best possible terms. Thank you, Roberts & Co, for your exceptional service and for playing such a pivotal role in one of the most important journeys of our lives. Your dedication to your clients is evident in everything you do, and it’s clear why you are leaders in your field.

Narmin · 22 February 2024

Agent replied · 22 February 2025

Wow! Thank you so much for your wonderful review! We are really grateful, and we are so happy you have found your dream home. It was our pleasure being part of the process. We all wish you every happiness in your new home 🏡 💙🧡

5/5

Google

Have just moved into my new home purchased through Robert’s & Co. The experience was made relatively simple and stress free thanks to the support and professionalism of Julie and her colleagues at the Penwortham branch - thank you

Mark · 16 September 2025

Agent replied · 22 September 2025

Thank you so much for your review Mark. The team pride themselves on offering a high standard of service.

2/5

Google

We did feel that some of the esate agents could of done a lot more to get a better price for my dads property. There where a few time when ive rang one of the staff was not helpfull very rude and at the time this wasn't helping the situation at all felt they could informed that the where going to take pictures never told the family at all i went down to check on the property only to find blinds moving thinking that some one was breaking in when opening the door there was a lady standing there i asked her what she was doing taking pictures to put on the description i didnt expected that thought some one had broken in And not ringing the soilters oftern enough left the board for sale for 5 week with out putting it on line due to solisters not sighing it of .you could of pushed it to be sighned off ,so meaning loseing more potential buyers at the beging of the 5 week so having to take just under £20,000 less than what it was listed so we lost potential money .and leaving the back door un locked after a viewing would not recommend using this esate agents

Marguerite · 1 May 2025

5/5

Google

All colleagues that we dealt with at Penwortham Roberts&Co were wonderful, always polite and professional, quick to respond to queries and were great with their communication. We can't thank them enough for helping us secure a wonderful property.

Jessie · 18 August 2025

Agent replied · 8 September 2025

Thank you for your lovely review! We're so glad the team at Penwortham were able to support you throughout your journey. It’s fantastic to hear you’re happy with your new home - congratulations and thank you for choosing us!

5/5

Facebook

thankyou to all the staff at roberts & co after the recent quick sale of my mums house which she dearly loved. speecial thanks to zol for showing everyone round. bitter sweet for us as a family. highly recommended. jenny, ben and lesley 😊

Jenny · 25 March 2026

5/5

Google

Very efficient service from start to finish, communication was good, would definitely recommend.

Linda · 11 March 2026

Agent replied · 11 October 2026

Thank you, Linda Masterson, for your fantastic review! We are thrilled to hear that you found our service efficient and our communication effective. Your recommendation means a lot to us at Roberts & Co Sales, Lettings and Mortgage Advice. We aim to provide the best experience possible, and we're glad it showed. We look forward to assisting you again in the future!

5/5

Google

Really helpful and easy to deal with. Made the renting process smooth.

My · 11 March 2026

Agent replied · 11 October 2026

Thank you so much for your positive feedback, My Lolila! We’re delighted to hear that the renting process was smooth and that you found our team helpful. Your satisfaction is our priority, and we look forward to assisting you again in the future!

5/5

Google

Friendly, helpful and informative. Managed everything(Including viewings) with speed and efficiency. No hesitation in recommending.

Jennifer · 11 February 2026

Agent replied · 11 October 2026

Thank you so much for your wonderful review, Jennifer! We at Roberts & Co Sales, Lettings and Mortgage Advice strive to provide friendly and efficient service, and we are thrilled to hear that you had such a positive experience. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

5/5

Facebook

I would highly recommend this Estate Agent. Emma was extremely professional with helping us to market the property and the rest of the team were supportive and diligent in following through with the sale.

Gaylyn · 6 April 2023

Agent replied · 22 February 2025

Thank you so much for your review. We really appreciate you taking the time to do this 🧡💙

5/5

Facebook

Lostock Hall branch recently dealt with the sale of our property and despite the situation with Coronavirus the sale went through as the property was not occupied. I cannot sing their praises enough Sharon and Taylor were so professional all the way through the process, thanks ladies would definitely recommend them x

Pam · 1 May 2020

Agent replied · 22 February 2025

Thank you so much for your kind words Pam, it was a delight to work with you on the sale of your property and we hope to see you soon!

5/5

Google

Easy process, always updated. A pleasure to have them dealing with with our house sale. Thank you for making it go so smoothly

Elaine · 10 November 2025

Agent replied · 9 January 2026

Thank you for your review.

5/5

Google

Sold my house with Robert’s. I found the staff very helpful through. Nice little gift on completion thanks x

Gordon · 10 December 2025

Agent replied · 9 January 2026

Thank you so much for your kind words, Gordon! We're thrilled to hear that you had a great experience selling your house with us. Our team always strives to provide excellent service, and we're glad you appreciated the little gift on completion. If you ever need assistance in the future, don't hesitate to reach out. Best wishes!

5/5

Google

The Lettings team are phenomenal. Chloe and Verity always go above and beyond. I’d give them 10 stars if I could, so 5 stars for now

Aka · 18 September 2025

Agent replied · 22 September 2025

Thank you so much for your kind words! 😊 Chloe and Verity will be thrilled to hear this. We really appreciate you taking the time to leave a review …

5/5

Facebook

After 6 months and two collapsed chains we finally completed last week. Thank you so much to Sharon at the Lostock Hall branch, who always kept us informed at every stage, even out of hours. I would highly recommend Roberts. Thank you 😊

Rebecca · 18 October 2021

Agent replied · 22 February 2025

Thank you so much Rebecca for your kind review and thank you for choosing Roberts & Co 🏡 🧡💙

5/5

Google

thank you very much great service and very helpful the entier team.and again future business. thank u

Mohamed · 10 December 2025

Agent replied · 9 January 2026

Thank you so much for your kind review, we really appreciate it.

5/5

Google

Roberts & Co always go that little bit further to make sure your sale progresses, keeping track of everything that's going on.

Anne · 24 October 2025

Agent replied · 24 October 2025

Thank you so much for your kind words. We’re thrilled to hear that you appreciated our efforts in keeping your sale on track and moving smoothly. At Roberts & Co, we always aim to go that extra mile to make the process as stress-free as possible, so it’s lovely to know that this came through in your experience. We really appreciate you taking the time to share your feedback! - The Roberts & Co Team

5/5

Facebook

We received a 5* service from Roberts & Co who sold our house in a matter of days. Many thanks for the seamless process and fantastic communication throughout. Special thanks to Emma for being our point of contact and always being on hand to answer any queries, we really appreciated it ☺️

Chloe · 11 November 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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