Roberts & Co Estate Agents Penwortham reviews

★★★★★ 5/5

Google

We recently completed the purchase of our property through this estate agency, and the experience was excellent from start to finish. A special thank you to Zol, who showed us around the property. He was incredibly friendly, approachable and knowledgeable, taking the time to answer all of our questions and making us feel completely at ease throughout the process. His helpful and professional attitude really stood out and made a big difference to our overall experience. The team were responsive, communicative and supportive during what can often be a stressful process, ensuring everything moved as smoothly as possible. We’re very grateful for the service we received and wouldn’t hesitate to recommend them to anyone looking to buy or sell a property.

Louise · 11 July 2026

★★★★★ 5/5

Google

Roberts & Co have provided outstanding support throughout my time as a landlord. Their problem‑solving approach, quick response to maintenance, particularly urgent, and strong working relationship with the local authority make the whole process far easier and more reliable. Emma Roberts sets a high standard of professionalism, while Chloe Morgan has been consistently efficient and proactive in managing the property, along with Verity Armitage has also been exceptionally helpful, offering clear guidance and excellent communication. Overall, Roberts & Co deliver a professional, responsive and dependable service that I highly recommend.

Keith · 11 April 2026

★★★★★ 5/5

Google

I called to ask for valuation of property for remortgaging purposes. There was no charge and everyone I spoke to was so helpful. They didn't come out to the house it was via telephone but really valuable information and discussion and will really be helpful when remortgaging with the information they provided! Thank you

Lizzy · 11 September 2026

★★★★★ 5/5

Google

We had a great experience with Roberts and Co when selling our home. They were incredibly responsive, kept us updated with prompt feedback after viewings, and maintained excellent communication throughout. A special thanks to Emma, who was so supportive, always available to help, and made the whole process feel much less stressful. They also did a fantastic job liaising with the solicitors and keeping everything on track.

Olivia · 11 April 2026

★★★★★ 5/5

Google

I recently sold my parents house in Penwortham with Roberts & Co. Throughout the whole process the staff were extremly efficient and attentive in handling all aspects of the sale. There were some complications but they handled the situation very effectively. They also took care of all the viewings and the negotiations with the buyer. I would highly recommend Roberts & Co, a big thank you to all the staff, Deborah +

Peter · 10 October 2026

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ (10/5!) Outstanding experience with Robert & Co! The whole process of selling our house was incredibly smooth and stress-free. The team was highly efficient, proactive, and always communicative. Someone was always available to take our calls, and if I ever left a message, they responded within the hour, truly impressive! These days, many agents seem understaffed and slow to respond, but Robert & Co were the complete opposite. Their office staff were amazing, professional, and genuinely cared about keeping things moving. I would honestly give them 10 out of 5 stars if I could. A fantastic experience from start to finish, don’t hesitate to use them, you won’t be disappointed! Chaya Reddy.

Chaya · 10 November 2025

★★★★★ 5/5

Google

Rita, Mandy, Emma C, Sharon and Julie were very helpful during the sale of my existing property and purchase of a new property. I think Roberts Estate Agents gives a professional and friendly service overall. I would definitely recommend them.

John · 11 August 2026

★★★★★ 5/5

Google

We had a wonderful experience with Roberts & Co during our recent house purchase. The team was warm, friendly, and genuinely helpful throughout the whole process, always happy to answer our questions and keep us updated. As a lovely finishing touch, they even had a bottle of special gin waiting for us as a gift when we came to collect the keys! It's these little personal touches that made all the difference. Highly recommend Roberts & Co to anyone buying or selling a property.

Kemal · 27 September 2026

★★★★★ 5/5

Google

This was our first move and the team have made it very easy. From the first viewing, to then dealing with the paperwork, we weren’t bombarding, Verity made it very easy to understand what was needed from us. Every time we have called or emailed with another question, we have been swiftly answered! I can’t fault how helpful Verity has been with and how quick the process was completed. It made something somewhat stressful a whole lot less of an issue!

Georgina · 18 August 2025

★★★★★ 5/5

Google

The whole process from first contacting Roberts and Co Sales for a valuation to completion of the sale of my house has been very smooth and professional. Their team are always available to talk to and ask advice from. The photographs/video of the property are excellent and the availability of their staff to do viewings is impressive. I have been kept informed of every enquiry, viewing and feedback from that viewing. Once I accepted an offer on my property the communication between Roberts, the buyer, both sets of solicitors and myself has been diligent and prompt. I am impressed with the thoroughness, friendliness and communication of Roberts and Co and would highly recommend them if you have a property to sell.

Lizzie · 11 September 2026

★★★★★ 5/5

Google

As a portfolio landlord living out of town with multiple properties, I’ve worked with a number of agents over the years, and I can confidently say that Chloe Morgan stands out for all the right reasons. Chloe has been instrumental in managing my properties efficiently, from finding quality tenants quickly to ensuring that all compliance and maintenance matters are handled with minimal hassle on my part. Communication is always prompt and clear, and she has a genuine understanding of what landlords need: reliability, transparency, and results. Her attention to detail and commitment to getting things right the first time have made a real difference in the day-to-day running of my portfolio. Whether it’s navigating renewals, resolving issues, or keeping up with market changes, Chloe handles everything with confidence and competence. I highly recommend Chloe to any landlord looking for a dedicated, knowledgeable, and dependable letting professional. She's a real asset to Roberts and Co.

Rakesh · 9 August 2025

★★★★★ 1/5

Google

Bad experience, abrupt and not understanding. Zol is great, but some of the office staff are just rude. Deciding on whether to make an offer is a big decision. Our response was " are you making an offer or not?" We had deliberated for all of 30 seconds. I get your busy and not everyone viewing your properties are going to be customers, but we'll never be when we/if we sell.

Chris · 17 October 2025

★★★★★ 5/5

Google

I have just sold a house through Roberts & Co in Fulwood, Preston. Throughout the sales process I have been extremely happy with how Roberts & Co have dealt with the sale and the information they have provided me with along the way. Every member of staff that I have spoken to have been helpful and professional in their approach and living 175 miles away from the sale property I couldn't have asked for more. I have been kept fully updated prior to viewings and given feedback once the viewings have taken place. I have never dealt with an Estate Agent in past who have come anywhere close to Roberts & Co for the service they have provided as it wasn't an easy property to sell. Would highly recommend this company.

Philip · 11 July 2026

★★★★★ 5/5

Google

Fantastic agents, as a buyer they have been amazing. Huge thank you to Emma who has really gone above and beyond!

Lawrence · 11 September 2026

★★★★★ 5/5

Facebook

I have recently sold my home and purchased my new family home via Robert’s and Co. The service has been seamless and whilst it has been a lengthy process in me finding my new home, I have now moved in earlier this week. Many thanks to Julie and her team. I also found that every time I phoned up the office, there was always someone to answer the phone and this was really valuable as many estate agents don’t answer their phones! Thanks again for a great service x

Jayne · 3 April 2025

★★★★★ 5/5

Google

100% recommend anyone selling or purchasing to use Roberts & Co. We used them for both and we were always kept up to date throughout the process. All of the staff were very helpful and always quick at responding, so you’re always kept up to date. Buying and selling wasn’t stressful in the slightest with all their help. Moving in a heatwave was the only stress 😂🥵 Thanks again everybody @ Roberts.

Sam · 11 August 2026

★★★★★ 5/5

Google

We recently sold our house and bought a new one via Roberts & Co and the whole team were fabulous at every step. Right from the first valuation visit, to the photography / videos being done, through to completion on both houses they were all professional, kind and patient, providing excellent, sensible advice and guidance along the way. We cannot thank them enough, we love our new home (and so do our much more chilled pooches!), and we wouldn’t hesitate to recommend them to anybody. Thank you!!!

Claire · 11 June 2026

★★★★★ 5/5

Google

Erin was amazing throughout the process of renting the property

David · 9 October 2026

★★★★★ 5/5

Google

I had quite a few viewings and offers on the property but had a price in mind I wanted to achieve. I received an offer at a time where I had just lost my mum. Through this period I was shown kindness and understanding and only rang me when it was completely necessary. When requested updates were supplied in a timely manner. Appreciate the kindness shown during this sale at a quite difficult time.

Fitbluebird · 11 June 2026

★★★★★ 5/5

Google

I've rented 3 homes through Roberts and Co and have had the best service each time. Verity and the team have always gone beyond to help when needed. HIGHLY RECOMMEND!!!

Michelle · 11 April 2026

★★★★★ 5/5

Google

Great team of staff at Roberts & Co. They did exactly what they promised and set out to do. A few hurdles on the way which they easily dealt with, keeping focused and the chain of sales together until the end result. Always keeping you aware of any event changes at every stage right up to the finish post. First Class!

Frank · 11 August 2026

★★★★★ 5/5

Google

Verity was absolutely amazing and made the process of moving so much easier, she really went above and beyond to make sure me and my family found a perfect home. Thank you! :)

Kayla · 11 March 2026

★★★★★ 4/5

Google

Verity helped me understand the lettings process as I’m looking to start a portfolio in the Preston and surrounding areas. She was thorough and clear and didn’t waste any time with jargon and nonsense, really appreciated her help. Definitely given me confidence to start the process, so thank you to Verity!

Will · 1 September 2025

★★★★★ 5/5

Google

Chloe has been an absolute legend from start to finish, her attention to detail, knowledge and customer service skills were brighter than her smile. Would absolutely recommend to anyone.

Amy · 11 March 2026