4/5
GoogleGreat management , very efficient and gets the work done
Trusted Agent profile · Penryn
Smart Estate Agent Penryn reviews
★★★★★
733 reviews across 3 platforms
Swingbridge House Anchor, Quay Hill, Penryn, TR10 8GU
Smart Estate Agent's office in Penryn, at Swingbridge House Anchor, is rated 4.8 out of 5 across 733 reviews on three platforms, including 171 Google reviews rated 4.9.
171
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
552
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Penryn office, from every platform, shown as written. First names only.
Google5/5
TrustpilotWe had a very good customer service…
We had a very good customer service experience with Amelia Bess.Very quickly she replied to our emails and sorted everything for us.
5/5
Trustpilot5 star service start to finish
We recently sold our property with Smart Estate Agents and we couldn't recommend them highly enough. They kept us updated throughout the whole process giving plenty of notice on viewings and appointment. From start to finish a 5 star service.
5/5
TrustpilotGreat service
I’ve sold twice through Smart. Both times they have been great. Heba and Lisa are very professional and will do anything to help! Id highly recommend and will be using them again in the future I’m sure!
5/5
TrustpilotFound Charlie from Smart super helpful…
Found Charlie from Smart super helpful and efficient. The whole process from viewing to move in, was under 2 weeks and any queries or questions were answered professionally and speedily. Would highly recommend.
5/5
TrustpilotGreat agency, great people.
Rented with SMART for 18 month, they communicate really well, fix any issues rapidly. Great estate agency and great people, would definitely recommend.
1/5
TrustpilotWaiting for someone to call me back.
I have been waiting for 4 days for someone to contact me back in relation to letting my appartment at the Exeter branch with no luck at all. Called them up to 4 more times and haven't got an answer yet.
5/5
TrustpilotDidn't feel like the viewing was rushed…
Didn't feel like the viewing was rushed and the agent had obviously done some research into the property
5/5
TrustpilotEmily and Megan have both been…
Emily and Megan have both been professional, proactive and helpful during the viewing and applying stage of renting through Smart. Thank you both for making the process efficient and easy!
5/5
TrustpilotI used Smart to purchase my property …
I used Smart to purchase my property and they now manage it for me. They are a great team, very professional and a pleasure to deal with. I would definitely recommend them to anybody in the area who needs an Estate Agent or Lettings Agent.
1/5
TrustpilotWithout introduction or information on…
Without introduction or information on their merger with my current estate agent have decided to contact my tenants and organize to collect rent and inspections without my knowledge or approval.Contacting the property owner first in any situation is advised.
5/5
TrustpilotAmy did a great job of explaining how…
Amy did a great job of explaining how things work and being the link between us and the property owners
5/5
TrustpilotCharlie's diligent approach helped us…
Charlie's diligent approach helped us to get our house let in under weeks! She is professional, prompt and kept us well informed throughout the process. Thank you for all your help.
5/5
TrustpilotHave rented my property through Smart …
Have rented my property through Smart for a number of years and have experienced nothing but an excellent professional service. Also I would like to add Lisa did an excellent job in selling my property for the asking price in super quick time..... brilliant.
5/5
GoogleBeen a tenant for 7 years and never an issue
5/5
GoogleA very efficient and friendly service offered by the team
5/5
TrustpilotAmazing service, thanks Megan!
Megan showed us around a couple of flats and was always very approachable and welcoming. She was very helpful and chatty and made the experience overall very enjoyable. :)
5/5
TrustpilotSmall but smart!
A small firm in terms of staff but very responsive and efficient in dealing with all matters. Our experience right from first contact about a rental property has been very good and we have been renting through them for more than a year now.
5/5
TrustpilotTop rate service.
Top rate service with excellent personal commitment in the valuation and viewings of the propertyVery efficient communications carried out with speed and detail either by email, website or mobile (my own Web page a brilliant concept )Extremely competitive finicial options to sell my house
5/5
TrustpilotDifficult international move
Had a very difficult international move with possessions going into storage. No easy organisation. Smart guys were excellent; so patient with frequently changing situation and supportive throughout. Without them don't think I'd ever have completed. Well done, Smart. You really know what you're doing.
5/5
GoogleWas treated very well and helpfully by Smart Estate Agent and our point of contact Kate Ellery
5/5
TrustpilotSmiley and friendly agent
Smiley and friendly agent. Answered all my questions and promptly sent me the relevant application forms.
5/5
TrustpilotThey've always done their best for…
They've always done their best for tenants, very prompt with repairs and any problems that have arisen
5/5
TrustpilotAmelia Bess service is very good and…
Amelia Bess service is very good and helpful. I will always work with you. Thanks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
