Trusted Agent profile · Penrith 40 Business Park
★★★★★
114 reviews across 2 platforms
Unit 3, Mason Court, Gillan Way, Penrith 40 Business Park, CA11 9GR
David Britton Estates's office in Penrith 40 Business Park, at Unit 3, is rated 4.3 out of 5 across 114 reviews on two platforms, including 104 Google reviews rated 4.3.
Every review we hold for the Penrith 40 Business Park office, from every platform, shown as written. First names only.
4/5
GoogleWe were impressed by DB Estates from the outset and cannot fault any of the individual team members. Unfortunately, a breakdown in communications at a crucial point knocked our confidence, but this was addressed rapidly and the final stages of a lengthy sales process were handled with great diligence. Special thanks to Donna for getting things back on track and being such a pleasure to liaise with.
5/5
GoogleExcellent service, especially Donna and Travis, from the beginning to the end of the sale process.
5/5
GoogleWe would like to say a big thanks to the team at David Britton for selling our house recently, from the moment we moved the sale to them we felt confident they would get the job done…and they did. Great communication, enthusiasm and good humour along with a hunger to get the best sale for us, raising a glass of Wainwright Gold to Travis and Ross.
5/5
GoogleDavid Britton Estates have marketed many homes for me over the years, The first sold within a week. The second sold within a week. The third house the same , I have found them all to be fantastic and have really looked after me , making sure I don’t have sleepless nights answering all my concerns, The team from David Britton Helen , Donna , Brendon ,lisa and all the lady’s in the team and David himself have always gone up and beyond them selves to help and make the sale process as smoothly as possible , They were helpful professional and I would recommend them to anyone thinking of selling. Thank you all David britton team 🥰
Thank you for your lovely review. We have really enjoyed working with you over the years and looking forward to many more. Best wishes David & The Team
1/5
GoogleThe lady valuer from David Britton valued our property in Askham , Cumbria ( after going away to consult) at £450k, we eventually achieved £555,000 with another agent ….. unbelievable I appreciate this is two years ago but it is something than still rankles with us ….. and I have just read a similar review so thought I would add my opinion , what relevance is the timescale ?? And the fact that David Britton have the audacity to contradict me makes me more confident that I wouldn’t use them again!!
2 years after you sold you leave a negative review? In the most price crazy market that Cumbria had ever seen, with price fluctuations weekly and properties going into bidding wars everyday for hundreds of thousands over asking price. but you didn’t put this remark then but now, how strange!
1/5
GoogleWorst estate agents I’ve dealt with. Put me up in bid wars a few months ago for which I lost out (this bit I believe is fair enough). The house then came back on the market last month. They told me initially it had “fallen through due to personal circumstances” only for me to find out from the new prospective buyer the sale has actually gone through, I then called up and confirmed this. They continued to offer a chance to view. Turns out they were just using my interest in buying a first home to push their buyer to move faster. Complete waste of our time. *Updated since the owners response below: The reason I’m leaving this review is simply because we were lied to, smoke and mirror sales tactics unfortunately didn’t go unseen this time. The owner has clearly taken it personally rather than feeding it back to their team. All above statements are based on fact and if they would like to reach out so I can clarify anything I’d welcome it.
It always feels bad being the underbidder and sometimes getting a nod from the agent that a property could come back to the market is good estate agency and when requested by our vendor, essential. This property HAD NOT gone through but was on the edge of breakdown. If the agent didn’t even inform you I am sure the review would be the same. I am sure you won’t require us in the future, so happy house hunting and we really hope you find something soon. Nothing like your first home but very easy for too much emotion to cloud your understanding of the situation.
5/5
GoogleDavid Britton Estates have marketed 3 houses for us. The first sold within a week. The second sold within a week. The third house was a listed building and frankly I was worried about selling it and feeling very negative. The team from David Britton were brilliant and David himself came along and talked us through it and it was sold in a matter of weeks! They were helpful professional and I would recommend them to anyone thinking of selling. Thank you team Britton.
Thank you so much for the lovely review. You have been great to work with and look forward to helping again! Kindest regards David & The Team
5/5
GoogleThe knowledge the team has on selling our property in cumbria was excellent. The sale strategy was perfect and we sold the property very quickly. The only area we did get a little bit frustrated was initial feedback after a viewing which was in our view a bit delayed but maybe we were too impatient! I would definitely recommend them …
5/5
GoogleI would highly recommend David Britton Estates. They were most helpful at a time that could have been very stressful. Whenever I needed answers to queries, they were always quick and efficient and provided peace of mind on our property purchase journey. First class.
1/5
GoogleThis company does condone and allow “gazumping”, although a legal procedure it is frowned upon by most, if not all other estate agents. If you have found a property through David Brittons, be sure to have an …
Mr Dougherty, firstly I completely agree with your frustration with this situation. However, your anger with regards the situation is misplaced. It is not an option or grey area with reporting offers to sellers, it isn’t “frowned upon” it … More
5/5
FacebookWe've used a number of estate agents over the years but feel that David Britton Estates gave us better service than anyone else. Brendan and his team were friendly and helpful, responsive and professional. They helped us to sell our property quickly, and then supported the conveyancing process to completion. We can't recommend them highly enough.
5/5
FacebookFrom start to finish we were well looked after by David and his staff and cannot recommend them highly enough. Our house was sold the first morning by Donna. David - as you said from the outset you wanted to complete our story and you certainly achieved that. The video's that you do are so well done and it is no wonder you win awards as a company for what you do. Donna - Thank you so much for getting us the price that you did. You could sell ice to Eskimos of that we have no doubt. Elizabeth - Thank you for looking after us throughout the after sale process. Not an easy ride but thanks to your continued help we got there in the end. Many thanks. Jane and Len
Thank you so much for your kind words. It really did mean a lot to be a part of journey. You have been a pleasure to work with and the team and I wish you all the happiness in the world in your new home.
1/5
GoogleThey came on Wednesday to do a valuation. So unprofessional the guy turned up in scruffy jeans was in my house for tens minutes asked very few questions and offered very little back about the service they offer . PFK were fantastic spent a good hour taking notes about the house and telling and asking questions. So very poor if I could give zero stars I would.
Good morning Mr Smith Thank you for your feedback as even negative feedback helps us improve. The valuer in question is usually very well received and trusted, it is regretful that this was not the impression received on Wednesday. I will investigate this and find out what happened at your appointment. This is not a what I expect at my agency and can only apologise if one of my team were performing below standard that day. Good luck with your sale and if you ever need help in the future please come back direct to me and I will assist in any way possible. Kindest regards David Britton Managing Director
5/5
GoogleI can highly recommend David Britton Estates having sold 2 properties through them. Both times David and his staff were professional, friendly and the regular communication keeping us up to date was excellent. Their fantastic marketing meant potential buyers saw the properties exactly as they were, ensuring the correct clients came to viewings and we achieved what we wanted in a short amount of time.
Thank you for your lovely feedback and you were a pleasure to work with. Do no hesitate to contact if you need any help in the future. Kindest regards Team DBE
5/5
GoogleWe bought our house with Travis as our agent, who was exceptional in his service to us, showing approachability, empathy, prompt resolution of any enquiries raised, and high professional standards. Thank you so much for your help!
4/5
GoogleAll worked very smoothly from our side. A few of the property details were slightly inaccurate (eg which views from which rooms), but all round not any issues. Travis very friendly and efficient.
1/5
GoogleFrom being unable to erect a For Sale board in a timely and secure manner; incorrectly locating our property on the online map; failing to respond to telephone calls and e-mails asking for advice; posting that the EPC certificate had not been provided (it had); broken promises regarding communication with us; adverse publicity in the press using none of the updated photographs we had provided...In short, at no stage did we have the impression that David Britton Estates were doing any work on our behalf. They were disinterested and incompetent throughout. After 5 months, and one viewing, we had had enough. A phone call from Mr Britton to acknowledge this abject lack of professionalism and to apologise for it was appreciated, but frankly, too little too late.
5/5
GoogleWe've recently bought a property through David Britton Estates, we have found them to be really helpful and professional, they have kept us fully informed throughout the process and helped us to communicate effectively with the purchasers. We worked mainly with Hayley and she was friendly and approachable, nothing felt like too much trouble. It has been greatly appreciated, thank you!
Thank you for the great review. Good luck in your new home, Best wishes Team DBE
5/5
GoogleFrom start to finish, including viewings of properties through to exchange of contracts, David Britton Estates was completely professional and most importantly, incredibly friendly. Having driven over 350 miles to view properties, it was so welcoming to be greeted by such a friendly and knowledgeable agent. Following successfully placing an offer on a property, the after sales was exceptional. We were kept informed of all updates throughout the entire process. We feel they went above and beyond as we were also given advice on local schools for enrolment of our children following relocation. In summary, we feel so fortunate to have purchased our new home through David Britton Estates and would highly recommend them.
5/5
GoogleAbsolutely brilliant firm so efficient, professional nothing to much trouble the whole team are just so friendly and easy to deal with highly Recommend
5/5
GoogleWould highly recommend the team if selling your home. The video and brochure was very professional. The viewings dealt with efficiently and the final stages upto completion carried out with such professionalism. Thank you!
Thank you for your great review. It is so pleasing to hear you have enjoyed the experience. Best wishes for the future Team DBE
5/5
GoogleWe Purchased a property today through david Britton estates, the service was faultless from start to finish, it went to best and final, Lou was brilliant, gave us the very best chance to purchase the property, I wouldn’t hesitate to use this company for buying or selling, highly recommend.excellent team work from all at david Britton.kind regards Steve and Kerry.
5/5
FacebookI’ve just sold my house through David Britton and would recommend them 100%. I just wanted to say a special thank you to Helen Hodgson who went above and beyond to get it over the line, she made the whole experience a lot easier and took away any doubts. Give that girl a pay rise!!
5/5
GoogleFANTASTIC .... STEPH & DONNA deserve 5* x2 ... they made a very stressful experience easier AND PROVIDED THE HUGS AND GIGGLES when they were needed - they made the sale happen.... definitely use their expertise... AND Brendan's video and you have an instant sale Geoff & Roma
Thank you for your lovely review. Kindest regards Team DBE
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