Caley and Kulin Penkridge reviews

★★★★★ 5/5

Google

The best agent in Staffordshire! Have used Caley and Kulin numerous times through the company I work for and they have always exceeded expectations, you get a real family run business feel as each member of staff strives to help and their knowledge is fantastic. A big thank you to Alison who progresses the sale to exchange, she is the superstar of the company and she genuinely wants to get the sales through to exchange and completion, she has helped me many many times! Thank you guys and look forward to working with you more in the future.

Sophie · 2 January 2025

★★★★★ 5/5

Google

They progress our transaction for us. Everything was smooth and we reduced the overall time. Also another 5 stars for the communication , someone always picked up the phone when we called. Thank you!

Andrei · 15 April 2026

★★★★★ 5/5

Google

I recently used Caley & Kulin to sell my house, and I cannot recommend them enough! Lauren was absolutely amazing throughout the entire process. She went above and beyond to support me, ensuring everything ran smoothly from start to finish. …

Hannah · 16 February 2026

★★★★★ 5/5

Google

Wouldn't trust anyone else now .The whole team are professional, friendly and go the extra mile to help make things happen. Thanks to the entire team for finding our beautiful home. Special thank you to Alison for keeping us informed the whole way and to Mark and Dan for selling our property so quickly and finding our new property even faster. I will always recommend Caley & Kulin LTD.

Clare · 15 December 2023

★★★★★ 5/5

Google

Caley and Kulin had been very helpful throughout our home purchase transaction. They were used by Sellers of the property as their estate agent but always kept us informed on the other side as buyers as well. Special shout out to Alison Paveley for always replying to our email swifty, liaising between us and sellers, and putting our mind at ease. Would definitely recommend them to our friends and family!!

Chanpreet · 15 November 2023

★★★★★ 5/5

Google

Wonderful service from all staff however would like to send special thanks to Lauren who was so professional, helpful and hardworking absolutely nothing was too much trouble made the stress of our purchase so much easier Lisa and Neil Lavelle

Lisa · 16 February 2026

★★★★★ 5/5

Google

We couldn't have been happier with the service we received whilst selling our home with Caley & Kulin. From their first visit to our home and the taking of photos through to Alison holding our hand to the end of our sale, their professionalism shone through. Having been in our old house for 23 years, moving was a big deal for us but Alison made the process as stress free as possible. A fantastic family run business who we would happily recommend them to anyone.

Melanie · 5 December 2024

★★★★★ 5/5

Google

Caley and Kulin (especially Lauren and Alison) were brilliant through our whole process. It was a tough one! But they stuck with it and kept us up-to-date with every turn of the process. I would highly recommend Caley and Kulin if you’re looking for an estate agents to sell your house with.

Emma · 28 October 2025

★★★★★ 5/5

Google

Five star service, Can not rate this company enough. From start to finnish, the friendly service we received made the process so easy. I fealt comfortable talking to them about all our concerns and they did everything they could to assist. Alison was so helpful and was so easy to reach out to throughout the whole process. She always did everything she could to get us the answers we needed. She was amazing.

Natalie · 18 July 2023

★★★★★ 5/5

Google

We used Caley and Kulin for both sale and purchase. They were amazing and provided a five star service from beginning to end. They were always easy to contact and answered any questions we had. Alison was brilliant and kept us informed of everything that was happening in the chain and ensured the whole process went smoothly. Would highly recommend and will not hesitate to use them again in the future.

Leigh · 17 August 2023

★★★★★ 5/5

Google

Caley and Kulin have provided an excellent service all the way through the process of selling our property and we would wholeheartedly recommend them to anyone selling property in the future. Throughout the journey Dan and Sarah were both fantastic; friendly, honest, knowledgeable and always easy to reach by phone and quick to respond to our messages and emails, keeping us up to date at all stages. Alison, as Senior Sales Progression Manager was also amazing in her role. She communicated with us and all other parties involved regularly and moved the final stages of completion on beautifully. This efficient, highly professional and diligent team are a credit to themselves, and their business and we cannot rate them highly enough. Thank you very much to everyone in the C&K team.

Deborah · 8 November 2024

★★★★★ 5/5

Google

I had an excellent experience with this estate agency throughout my property purchase. From the very beginning, the team was professional, responsive and extremely supportive. They kept me informed at every stage, followed up promptly and ensured everything progressed smoothly between all parties. I truly feel I was very lucky to work with such a dedicated and efficient team. Buying a property can be stressful, but their help, communication and positive attitude made a huge difference. I would highly recommend them to anyone looking to buy or sell a property. Thank you so much for all your support!

Valentina · 26 March 2026

★★★★★ 4/5

Google

Positive We were able to contact the office and speak to our relevant agents as required on a regular basis and updates were provided on the progress of our purchase. We were also offered as many accompanied viewings as we needed. Negative I did make a couple of enquiries ie did anyone else have a set of keys to the property as post was being removed? and could we move garden furniture after exchange of contracts? neither of which were answered. After moving into the property a neighbour came round with a set of spare keys!

Alex · 26 March 2026

★★★★★ 5/5

Google

Absolutely fantastic, professional and friendly company. We purchased a house and the communication was outstanding from the very first appointment to then the main contact Alison, she was fantastic 👏 whenever we asked any questions she would find out and let us know straight away, very prompt with dates and times, very professional, friendly in her manner. I would certainly recommend this estate agent to anyone selling or buying. Thank you caley & Kulin and thank you Alison. 5 stars 🌟PositiveResponsiveness, Professionalism

Sarah · 25 August 2022

★★★★★ 5/5

Google

Dan was amazing from C&K he came out on the Saturday and was very professional but also very caring as understanding as I had lost my husband 2 years earlier and our children had grown up and left home , so I had made the decision to sell my family home after 28 years .Never selling a house before I was worried about everything, but Dan assured me things would be fine ....Dan put it on social media on the Saturday evening, and on the Tuesday my house was sold to a young couple with a family . Anything I needed to know I would call and Dan would always put my mind at ease. I wouldn't hesitate to recommend this company to anyone. ,Dan ....thank you for the photos, kindness and understanding ,Thank you all at Caley & Kulin the most genuine, people on the housing market.PositiveResponsiveness, Quality, Professionalism, Value

Edwina · 25 August 2022

★★★★★ 1/5

Google

Buyers Beware!! Conditional Selling Practices! I had an offer accepted and then was forced into speaking with their mortgage advisors BetterHomes. This was apparently to do an affordability check with no obligation to use them for my mortgage. I had already told C&K that I had a broker and an agreement in principle in place. I was told this was not acceptable and forced to use BetterHomes. When speaking to their mortgage/broker team, I was asked to provide proof of all income, which took 2 to 3 days to collate. In this period I sent my existing agreement in principle to C&K, which I believe is a legal document. Soon after doing this I was called to say they had now had a higher offer. Interestingly I was not given the opportunity to counter, which tells me they didn't specifically want to sell me the property. Subsequently I have read into the T&Cs and it looks as though C&K get a good commission from BetterHomes for selling a mortgage. I wont be using this agency again!

Ranjit · 12 May 2025

★★★★★ 5/5

Google

Caley & Kulin were phenomenal. They sold our house in Wolverhampton. Alison was brilliant and so good at communicating. Even the people who bought our property said how good she was and that the estate agents they used were rubbish. It’s the first time we’ve ever moved while selling our property and they made it really simple. I would recommend them to anyone.

ThomasLakin · 15 December 2023

★★★★★ 1/5

Google

All I can say is Lauren Kelly is a credit to her trade. She was efficient, knowledgeable and a very lovely person. This was our first experience purchasing our next home from Caley & Kulin and will definitely be the last. Be wary when you are awaiting your memo of sale,as the agency continue to view your hopefully forever home. Legally they can't stop offers but unlike other agencies who do a wait list while awaiting the memo, they don't wait. We had a call to say other viewers had offered and if finances checked out they will go with them even though our offer had been accepted. It took 5 days for our memo due to a delay down our chain, not a huge amount of time. So if your ducks are not fully in a row for your purchase don't bother offering, as it's not guaranteed to be yours. Saves lots of disappointment like we had.

Sarah · 24 September 2024

★★★★★ 5/5

Google

A wonderful service from start to finish from Caley and Kulin. Mark and Laura were so very helpful during the marketing of our house and were very happy to explain the whole process to us, especially with it being our first sale. Alison was amazing during our sale progression. She went above and beyond and even did our solicitor’s job at times, chasing parties left right and centre! Overall, a fantastic estate agents who were always on the other end of the phone whenever we needed anything. Would definitely recommend and we will definitely be using them again if and when we ever move again xx

Sophie · 24 September 2024

★★★★★ 5/5

Google

From the 1st meeting with Mark i knew i would choose Caley & Kulin to sell our house. Prices were fair, they are a family run business and everything was dealt with promptly. Viewing were all done to suit us and our family. Our home sold within a few days and the service we were given continued to be friendly and efficient.Thank you to all at Caley & Culin 👍

Hayley · 13 June 2023

★★★★★ 5/5

Google

Mark, Dan and Alison were excellent throughout our sale. We had lots of interest and viewings booked from the preliminary notice of sale on Caley & Kulin's fb page before the property even went live. We also had Mark & Dan to carry out the viewings which was no problem at all. We had a number of issues throughout the sale and delays towards the end of the process but Alison always kept us updated. Would highly recommend Caley & Kulin Ltd and will definitely use them again.PositiveResponsiveness, Professionalism

Ann · 13 June 2022

★★★★★ 5/5

Google

I cannot recommend Caley and Kulin enough. From putting my house on the market on Sunday I had viewings lined up for Monday. Sold within 24 hours. They are truly a credit to the industry, very professional and go above and beyond their duties. My sale was quite complicated (not due to Caley and Kulin) but Mark kept me in the loop chased my onwards sellers and their sellers too. Always available to speak to, a pleasure to deal with. Without their tenacity and commitment my onwards purchase would of taken much longer. If you have any doubts on which agent to use please do not hesitate. The best agents in the UK! Keep up the good work.PositiveResponsiveness, Professionalism

Narinder · 13 June 2022

★★★★★ 5/5

Google

Although we did not use this agent to sell our house, they have been acting for our buyers!! I would just like to say they have been amazing throughout the transaction. Alison has been instrumental in chasing the legal teams involved all the way down the chain and promptly informing us of every update…..She really has gone above and beyond, this lady knows exactly what she is doing and has been kind and proffesional all the way through. I really believe our sale wouldn’t have happened if it wasn’t for Alison keeping everything together so wonderfully. I would not hesitate to recommend and use this estate agent to anyone looking to sell or buy a property in the future. Thanks Alison we have been in very safe hands.

Harry · 13 June 2022

★★★★★ 5/5

Google

We sold our house via Caley & Kulin, Mark & Dan were both very helpful and contactable throughout. They arranged viewings to fit in with our schedule, and we were really pleased with the photographs taken of our property. Alison, the sales progressor, was fantastic during the whole process. She was always reachable and let us know how things were going. She went above and beyond to ensure our sale was successful, chasing solicitors on both sides. We would not hesitate to use and recommend Caley & Kulin.

Rob · 13 June 2022