5/5
GoogleFirst class service. As a Tenant nothing was too much trouble and any issue was sorted straight away. Clear communication and wouldn't hesitate to use again.
Trusted Agent profile · Penistone, South Yorkshire
Lancasters Property Services Penistone reviews
★★★★★
66 reviews across 2 platforms
11a Market Street, Penistone, South Yorkshire, S36 6BZ
Part of Lancasters Property Services, see every office.
Lancasters Property Services's office in Penistone, South Yorkshire, at 11a Market Street, is rated 4.6 out of 5 across 66 reviews on two platforms, including 64 Google reviews rated 4.6.
Reviews
Every review we hold for the Penistone office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat service, Daniel took care of everything. Easy and simple process would highly recommend. Friendly office made to feel welcomed
Agent replied · 9 December 2024
Hi, Roseanne. We are thrilled to learn that you had a positive experience with us!
5/5
GoogleGreat company would highly recommend, all staff friendly and happy to help at all times.
Agent replied · 9 December 2024
Hi, James. We are thrilled to learn that you had a positive experience with us! Many thanks Adam Riley
5/5
GoogleBrilliant service from Debbie , Dan , Kieran and of course Adam , would recommend
Agent replied · 9 December 2024
Hi, Brian. Thank you so much for leaving us a stellar review! Many thanks Adam Riley
5/5
GoogleProperty rented same day as photographer came, process was pretty simple and relaxed. Would recommend
Agent replied · 13 April 2026
Hi, Andy. Thank you so much for leaving us a stellar review!
5/5
GoogleI recently used Lancasters ( Penistone Office ) and had an amazing house selling experience. I can not fault any step of the way, from Adam valuing my property, to Debbie and Julie in the office working hard to get the sale over the line. They updated me weekly on the chain of event's and kept me in the loop every step of the way. I would recommend Lancasters every time !
5/5
GoogleExcellent service from start to finish. Professional, knowledgeable and great communication. Would definitely recommend..
Agent replied · 9 December 2024
Hi, Elizabeth. Thanks for taking the time to share your positive experience. We truly appreciate it! … More
5/5
GoogleDaniel & the Lancasters team were fantastic from start to finish of the process.
5/5
GoogleExcellent professional service throughout from Adam. Thank you
Agent replied · 2 September 2025
Hi, Michael. Your feedback is highly appreciated. Thank you for the review!
5/5
GoogleReally great at keeping us updated
Agent replied · 4 May 2025
Hi, Holly-jo. Thank you so much for leaving us a stellar review!
5/5
GoogleDaniel worked incredibly hard to secure the right tenant for our family property, which wasn’t an easy task. All staff are always polite, helpful and professional and we highly recommend them.
3/5
GoogleWe were looking to purchase property in Penistone and at the time Lancaster’s seemed to have the lions share of properties available. We visited the agent in Penistone and told them of our requirements so they could contact us if anything that might be suitable was coming on the market. We did not have a property to sell and was looking to buy as soon as possible. Unfortunately we did not have any calls but kept looking on the website. We eventually found a property and made an appointment for viewing, after the viewing we popped down to the branch to make an offer. This is where we thought the service was poor, the door was closed due to COVID even thought the sign in the window said appointments welcome, Debbie knew we had been to the view the property and came to the door and asked what we wanted? I said that we would like to make an offer thinking she might ask us in to discuss as we were wearing face masks as well. This did not happen even thought it was raining at the time, she asked us what the offer was in the street and said she would come back to us considering we were making a big purchase we felt we were not taken seriously. The offer we made was not enough but we made a higher offer and this was excepted. From this point we did not have any contact from this branch. The next contact we made was to view another property the end of February as we were messed around with the property we were originally buying. Debbie took our call and was surprised that we wanted to view another property and asked why we were doing this, so this shows there was no contact during this process if there was things might of been different. We viewed the next property and purchased this and thankfully we have moved in and are happy. But again the only contact we had in this purchase was the initial phone call of our offer and an email to say the offer was accepted. When we went to collect the keys we were again met on the pavement and handed the keys in the street, not invited into the branch. We felt underwhelmed at the welcome and service provided. Considering purchasing a property is one of the most expensive purchases you make we felt we have had better and more friendlier service when having a meal at a local restaurant than we received from this branch.
1/5
Google4 Properties I have tried to view. No response from emails, phones always busy, you leave messages no one replies. Final straw today, very rude lady... She finished her conversation with me by saying ' the long and short of it is that the landlord has found her own tenant so it was no longer available. Do i want to rent from them???? I do not think so Its a shame they have the monopoly on renting in the Penistone area, it would be such a lovely place to live.NegativeResponsiveness, Quality, Professionalism
5/5
FacebookFantastic professional Company , the staff showed genuine concern and made everything as stress free as possible , Debbie was amazing and very professional and efficient ... thank you xx
5/5
GoogleI would highly recommend Lancasters. Adam did all the viewings for us which we really appreciated and Debbie and Julie couldn't have been more helpful in how they offered us advice and kept us informed all the way. Thanks to all so much.
5/5
GooglePurchased a home through lancasters. Debbie was a great help, responsive and friendly.
5/5
GoogleDebbie and the team were brilliant throughout really helpful and professional. Would definitely recommend
1/5
GoogleAvoid at all costs. My sister had the misfortune of attempting to sell her house with these clowns and had a ridiculous amount of issues, delaying the whole process.. Phone calls were not returned as promised, paperwork with typos, rude staff... She ended up taking her business elsewhere to a professionally run agent. Awful.
1/5
GoogleVery poor service and MD totally ignored my complaint letters for 4 months! Would never recommend or use again.
5/5
GoogleHighly recommended 5*. richard came to value our house, he was very friendly and professional, it sold very quickly and we were over the moon with the price we ended up with. Thanks so much
5/5
GoogleFantastic experience very professional and a quick sale. Would definitely put Lancasters before any other estate agent. Thank you
5/5
GoogleGreat staff, happy friendly always on hand to help.
5/5
GoogleWe purchased a home from Lancasters and delt with Debbie she was very helpful and professional
5/5
GoogleThe few dealings I had have been good ,professional and polite
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Lancasters Property Services Penistone
How many reviews does Lancasters Property Services Penistone have?
Lancasters Property Services's Penistone office has 66 reviews across two platforms: 64 on Google, 2 on Facebook.
What is Lancasters Property Services Penistone's rating?
Lancasters Property Services Penistone is rated 4.6 out of 5 across all 66 reviews, and 4.6 out of 5 on Google from 64 reviews.
Where is Lancasters Property Services's Penistone office?
Lancasters Property Services Penistone, 11a Market Street, Penistone, South Yorkshire, S36 6BZ.
