Trusted Agent profile · Penarth
★★★★★
74 reviews across 2 platforms
3 Windsor Road, Penarth, CF64 1JB
Peter Alan's office in Penarth, at 3 Windsor Road, is rated 4.9 out of 5 across 74 reviews on two platforms, including 72 Google reviews rated 4.8.
Every review we hold for the Penarth office, from every platform, shown as written. First names only.
5/5
GoogleA massive shout out of appreciation for Sarah Bunting who was absolutely brilliant when I was selling a house through Peter Alan, I had a lot of issues with the property and a lot of hurdles to overcome, but her professionalism made things so much easier :)
5/5
GoogleManaged to sell our house through Peter Alan Penarth. Elle was outstanding through the whole process, keeping us informed with feedback from viewings and the ongoing sale. It made the whole process that much easier. Anyone looking to sell I would recommend using Peter Alan in Penarth.
5/5
GoogleHad the great pleasure of meeting Thai Trezise during a house viewing on behalf of Peter Alan. Despite his young years, he was the ultimate professional, was able to answer all my questions without hesitation. His post viewing actions were diligent and expeditious and led to a very positive outcome. 100% impressed
5/5
GoogleWe are in the process of purchasing a house with Peter Alan Penarth. Elle has been fantastic. Always in constant communication and always available for questions and any advice. Has been a great help.
5/5
GoogleHad a brilliant experience dealing with Elle, she was extremely attentive, personable and professional with all my enquires. Thank you Elle for helping me with my dream home search!
1/5
GoogleAs we entered the office someone who seemed the head of the office whispered in the ears of the person who was helping us, which we felt was unprofessional and rude. When they visited our property they didn't want to enter the house because there were more than 2 people inside a rule we weren't told about. We were asked to let our guests out of the house while she was visiting, which is unacceptable. We felt treated rudely from beginning to end and not welcome.
Hi Giovanni, we apologies for the service you have received, if you would like to email customerservices@peteralan.co.uk with more information, then we can look in to this for you. Thanks
5/5
GoogleSpoke with Thai & Elle and they were both great to speak to and work with. Thai showed me around the places I was keen on, and was on point with the information and info about the area and house. They were also quick to get clarifications that I needed, and had a good knowledge relevant things. Even though it didn't work out in the end, but full recommendations to them both.
5/5
GoogleWe were introduced to a number of properties by Holly who was very knowledgeable and I must say, very patient. She listened carefully to our opinion and provided helpful guidance. Holly was very open in her response to questions and we appreciated her friendly and professional demeanor.
5/5
GoogleEllie has been absolutely amazing with the whole purchase process. It’s our first time selling a house and buyer another, which seemed very daunting at first, but she’s made it an absolute breeze. I’m so glad the house we fell in love with was sold by you guys because I couldn’t imagine dealing with anyone else. Thank you Ellie!
5/5
GoogleEllie has been absolutely amazing with the whole purchase process. It’s our first time selling a house and buyer another, which seemed very daunting at first, but she’s made it an absolute breeze. I’m so glad the house we fell in love with was sold by you guys because I couldn’t imagine dealing with anyone else. Thank you Ellie!
5/5
GoogleI recently had the absolute pleasure of going through the home-buying process with the outstanding team at Peter Alan @ Penarth. The service I received from Elle, Livvy, James, Richard, and the rest of the team was nothing short of exceptional. Their professionalism, attentiveness, and genuine commitment to my satisfaction truly stood out. Elle’s expertise and friendly demeanor made the process seamless and enjoyable, providing invaluable advice on how to design and maintain the house. Livvy’s meticulous attention to detail and prompt responses were truly impressive; I highly recommend scheduling house viewings with her. James’s dedication and problem-solving skills were instrumental in securing the mortgage. Richard offered fantastic deals when it came to the final purchase, ensuring I got the best value. Together, they crafted a supportive and efficient experience that exceeded all my expectations. If you are looking for an excellent service and an exceptional team, I highly recommend Peter Alan @ Penarth. Thank you for going above and beyond! And dont get me worry they also do great work with their Lettings as well. In fact my first home for letting I got through Peter Alan.
5/5
GoogleI'm currently in the process of selling my house, and it has been a very stressful experience. However, I have to commend Elle, Richard, Livvy, Holly and Ricky for their incredible support throughout this journey. They have been amazing, always available to answer my questions and provide reassurance. Their professionalism and dedication have made me feel much less anxious. I highly recommend their services to anyone looking to buy or sell a property. Thank you all for your outstanding help!
5/5
GoogleThai Tresize was assisting me in viewing a couple of properties I’m interested in and he was very patient and professional.
5/5
GoogleElle and her team at the Penarth office have been amazingly helpful and very knowledgeable z many Thanks to all
5/5
GoogleWe had fabulous service from Thai today . He was friendly and informative Hr made us very welcome We’ve signed up to receive updates as we are hopefuly moving to the area .
5/5
GooglePeter Alan were fantastic in arranging my mortgage for my first home. During a stressful 10 month process, Katie Perring went over and above to help and ensure everything was in place at each stage of the transaction. Would highly recommend buying the lifetime mortgage support - you reap the benefit vs. cost rewards immediately.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleRichard was polite and informative at this difficult time. It was a pleasure having him provide a valuation for my home.
5/5
GoogleMy apartment had been up for sale for over 12 months with various estate agents and i then had a call from Holly asking if they could take my place on and give them a chance to sell it. Within 2 weeks my place was sold, mainly due to Hollys enthusiasm and expertise in her knowledge about how to sell a property. She left no stone unturned. Thanks for all your help Holly you are an asset to Peter Alan 🙏
5/5
GoogleI have had a positive experience selling my house with the Penarth team. Thai and Julie have been excellent in communicating all developments, viewings and feedback. Julie also showed us around several properties in our hunt for a new house …
5/5
GoogleWe visited a property with Tye who was very professional and allowed us to explore at our own pace. He also followed up with a call as promised. We then had a home valuation by Jenny who arrived on time and was very professional and helpful throughout. Lovely to deal with Peter Alan.
5/5
GoogleElle and Thai have been amazing, very happy with our service at Peter Alan. They've been timely and professional all the way, very grateful they've been consistently in touch with us!
5/5
GoogleBuying with Peter Alan Penarth has been a great experience- everyone has been extremely helpful & eager to assist - in particular Belinda & Jessica went the extra mile - always well prepared & highly professional when I visited potential propertiesPositiveProfessionalism
5/5
GoogleI spoke with Thai on the phone, and he was extremely helpful. He took the time to understand my requirements and found several properties that were a good match. I was impressed by his attentiveness and professionalism.
5/5
GoogleWe have recently have been dealing with Belinda at the Penarth branch. Firstly I will say what a lovely lady. She is professional, extremely knowledgeable, very much has the time and patience to deal with lots of questions from people that don't know what they are doing! She puts you at ease, explaining everything and not bombarding you with terminology. Just wanted to say a hug thank you to here!! She is a asset to you and your team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Peter Alan's Penarth office has 74 reviews across two platforms: 72 on Google, 2 on Facebook.
Peter Alan Penarth is rated 4.9 out of 5 across all 74 reviews, and 4.8 out of 5 on Google from 72 reviews.
Peter Alan Penarth, 3 Windsor Road, Penarth, CF64 1JB.
