Every review we hold for the Park Gate office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe new Charters office in Park Gate has provided me with excellent service from day one. Simon Davies, the valuation manager, was particularly helpful in getting the marketing and viewings speedily set up, whilst communicating with me personally throughout the process. Thanks to him and his team my property was sold (SSTC) in 2 weeks . I would highly recommend this Charters branch - the best experience I have had.
Anne · 7 July 2022
Agent replied · 7 July 2023
Thank you for taking the time to review the service you received. It is much appreciated.
★★★★★ 5/5
GoogleSmooth process, got feedback everyday of the process. Martha was really helpful.
Mayowa · 15 April 2023
Agent replied · 7 July 2023
Thank you so much for the review.
★★★★★ 5/5
GoogleJonathan, Toby and Erikson are the most professional, empathetic and efficient agents I’ve ever met. Their outstanding efforts led to the successful sale of our property within just one week, a stark contrast to the stagnant 9 weeks it …
Max · 15 April 2024
Agent replied · 28 November 2023
Thank you Max, the Park Gate team will be delighted with this review.
★★★★★ 5/5
GoogleRobert was extremely helpful providing me with much needed information regarding a shared property.
Sue · 7 July 2022
Agent replied · 7 July 2023
Thank you Sue. It is much appreciated.
★★★★★ 1/5
GoogleAvoid! Very slow to provide landlord with marketing information for new tenancy. Very slow to release deposit to outgoing tenants. Had to chase for any communication. Will not use again.
Julia · 15 October 2025
★★★★★ 5/5
GoogleVery friendly agency and regular contact with the lovely Tilly helped our search
Susie · 15 April 2025
Agent replied · 11 January 2025
Thank you Susie!
★★★★★ 5/5
GoogleAmazing service from Charters Estate Agents from the viewing of the property to the moving in. Also, excellent communication from their team. I am very pleased with Leslie Yonta who handled my pre-tenancy process quickly, smoothly and professionally. Furthermore, she was very helpful throughout the process thus making it a very good experience. Highly recommended!
Tonya · 9 November 2022
Agent replied · 7 July 2023
Thanks Tonya, for taking your time to review the service received.
★★★★★ 4/5
GoogleErikson Veizaj put both my wife and I completely at ease and he showed us around the property in a most relaxing manner. Since then he has been very helpfull in guiding us through the maze of the purchasing process. Charters have now however appointed a 2nd point of contact and also head office have become involved.........Most confusing for an 83 year old!PositiveResponsiveness
Gerry · 25 August 2021
Agent replied · 7 July 2023
Dear Mr Gooch, thank you for taking the time to leave a review. Erikson and the Charters team will be here to help you as much as you need throughout your home buying journey.
★★★★★ 5/5
GoogleThe house we purchased was through Charters. Lisa there was great at updating all the chain and keeping us informed each step of the way. She really kept everything together. We would use charters when we come to sell next time due to the positive interaction we’ve had with them.
GH2 · 7 July 2022
Agent replied · 7 July 2023
Thank you for the review, it is much appreciated.
★★★★★ 5/5
GoogleExcellent support. Charters acted for the top of our chain but provided contract chasing down to the base. We are very grateful to them as without their persistence and attention to detail we fear we may have lost our purchase and sale. Thank you.
Steven · 7 July 2022
Agent replied · 7 July 2023
Steven, thank you for taking the time to review the service you received. It is much appreciated.
★★★★★ 5/5
GoogleExcellent service, always answered the phone which has been a real sticking point for a few estate agents, but not Charters. Cheryl guided us through every procedure and handed out lots of useful information. Always recieved email updates. Really recommend them.
Andy · 10 October 2022
Agent replied · 7 July 2023
Thank you for the review Andy!
★★★★★ 5/5
GoogleI have been more than happy with Charters, Park Gate. Without doubt, everyone working for me have been first class and respective of my needs as well as the potential buyers. Thank you, Park Gate.PositiveResponsiveness, Quality, Professionalism, Value
Tina · 25 August 2022
Agent replied · 7 July 2023
Hi Tina, Thank you for your review, it will be passed on to the team.
★★★★★ 5/5
GoogleWe are very happy that we chose Charters to sell our property. Their communication and professionalism has been excellent and was maintained throughout the process. They also use an expert company to take the photographs, which looked so good.
Alison · 7 July 2022
Agent replied · 7 July 2023
Alison, thank you for taking the time to review the level of service you received. It is much appreciated.
★★★★★ 5/5
GoogleExcellent and professional services.
My family and I appreciate that Charters stood by us when we most needed it.
We can’t wait for moving in our new home! Brilliant!!!!
HENRY · 10 October 2022
Agent replied · 7 July 2023
Thank you for the review and enjoy your new home!
★★★★★ 5/5
GoogleIt has been a pleasure dealing with Toby at Charters. He was responsive, understanding and communicated fantastically throughout. I'd recommend dealing with Toby when buying or selling a property.PositiveResponsiveness, Professionalism
Ross · 25 August 2022
Agent replied · 7 July 2023
Hi Ross, thank you for taking the time to review the service you have received.
★★★★★ 5/5
GoogleThe agent is very knowledgeable and supportive, Erikson in particular is very helpful throughout the whole process, the negotiation he did for me with the seller was excellent, very happy about his help and advice, highly recommended.PositiveProfessionalism
Lei · 25 August 2021
Agent replied · 7 July 2023
Thank you for taking the time to give us your feedback, it is much appreciated.
★★★★★ 5/5
GoogleAs a buyer, my experience with Charters was really good. Their staff are professional, Erikson, Jonathan, David, they are really helpful. Will certainly recommend their service
Ben · 10 October 2022
Agent replied · 7 July 2023
Thank you Ben, the Park Gate team will be so pleased.
★★★★★ 5/5
GoogleA cut above the rest. Did everything by the book and would be first choice from a tenants perspective, and for any landlord looking to use them.
Elliott · 7 July 2022
Agent replied · 7 July 2023
Elliott, thank you for the kind review, it is much appreciated.
★★★★★ 5/5
GoogleAbsolutely highly recommend Charters Estate agents at Park Gate. The staff are so helpful and professional at all times and found us a buyer within 24 hours!
Adele · 7 July 2022
Agent replied · 7 July 2023
Adele, thank you for leaving this review, it's much appreciated.
★★★★★ 5/5
GoogleJo Goddard needs a medal, as does the whole Charters team. 10/10
Malcolm · 15 April 2023
Agent replied · 7 July 2023
Thank you so much Malcolm, it is much appreciated.
★★★★★ 5/5
GoogleExtremely professional team, helpful, friendly, very efficient sales team. Many thanks for selling our house so quickly.
Linda · 10 October 2022
Agent replied · 7 July 2023
Thank you for the review Linda, it is much appreciated.
★★★★★ 5/5
GoogleA* for customer service!!!
Rachel · 10 October 2022
Agent replied · 7 July 2023
Thank you for the feed back Rachel, really appreciates this.
★★★★★ 5/5
GoogleFirst class service from Ericson - helpful, supportive, and very professional.PositiveProfessionalism
Michael · 25 August 2021
Agent replied · 7 July 2023
Thank you for taking the time to give us your feedback, it is much appreciated.
★★★★★ 5/5
GoogleRating only, no written review.
R · 14 April 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
