Every review we hold for the Paisley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom the first phone call to enquire about my new flat right through to getting the keys 1 week later the help i got from the team here Scott, Ciaran and Olivia was superb would highly recommend them for anyone looking to rent or buy/sell 10/10 thanks guys.
Craigie · 26 March 2025
Agent replied · 27 August 2024
Thank you for taking the time to leave us this great 5* review and recommendation Craigie Marwick. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a great experience dealing with Valerie Shand at Slater Hogg & Howison Paisley. She was extremely helpful throughout and a very energetic, positive person to communicate with. Valerie explained everything clearly, responded promptly, and made the whole process feel smooth and stress-free.
Her professionalism combined with her friendly and enthusiastic approach really stood out. Excellent customer service from start to finish. Highly recommended.
Keerthy · 26 January 2026
Agent replied · 15 January 2026
Thank you for your glowing review! Valerie is one of our many amazing team members who strive to provide excellent customer service. We are delighted to hear that she made your experience smooth and stress-free. We will be sure to pass your kind words along to her. We truly appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI believe this group are proficient in thier business, so fast, so respectful and extremely helpful. Everything went smoothly during my process in rent a beautiful house in their hands.
Morteza · 26 September 2025
Agent replied · 26 March 2026
Thank you for your kind words! We pride ourselves on providing fast and respectful service while helping our customers find their perfect rental home. We are glad to hear your experience went smoothly. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMrs E and Mr John McDonald. We recently required some help, and when we approached Valerie Shand at the paisley branch regarding this, Valerie was extremely helpful, professional, and courteous. We were very impressed with the service we received from this young lady. Many thanks Valerie
John · 26 March 2025
Agent replied · 11 December 2024
Thank you for taking the time to leave us this amazing 5* review John. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have found Slater Hogg & Howison Paisley letting office very polite and professional. Thank you to Scott and Valerie for the smooth running of finding a good tenant. You both have been so helpful. Keep up the good work.
Coser · 20 April 2025
Agent replied · 26 March 2026
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that Scott and Valerie provided you with excellent service and helped in finding a good tenant. We will definitely pass along your kind words to them. Thank you for choosing Slater Hogg & Howison! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks to Valerie for a supreme professional services done with diligence and care for the tenants & Landlord. Very easy, happy, kind, astute person to deal with! 100% working with her and the team for all your estate agent needs. Andy
Andy · 26 March 2025
Agent replied · 11 December 2024
Many thanks for the great 5* review and your kind words Andy. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI highly recommend the team at Slater Hogg Lettings department Stuart and Valerie were supportive and diligent in finding a great tenant for my property in Paisley. I'd say they are the best agency in the area without doubt !
Ann · 26 March 2025
Agent replied · 22 January 2025
Many thanks for your marvellous 5* review and recommendation Ann. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCan't recommend Ryan and Scott high enough. Ryan was amazing and worked really hard to get me into my new rental property fast. I was almost homeless for a few days but Ryan pulled it out of the barrel just in time for me. Can't thank the guy's enough i honestly can't. I felt they actually cared I don't think I would have gotten this from anyone else.
Thankyou guys
Sue xx
Sue · 30 August 2023
Agent replied · 29 October 2023
Hi Sue, It's fantastic to see another 5* review and recommendation for our local team. I will make sure your kind comments are known to the team. Many thanks, Scott @ Customer Care
★★★★★ 5/5
GoogleMy flat was posted and managed by Kellie N.
Her work is efficient and always done to a very high standard and in a timely manor.
She was great at explaining the process. Kellie was a pleasure to work with, making sure I understood and answered any questions I had. She was honest throughout the process and made sure everything was clear and concise. She went above and beyond when it came to marketing and getting my property ready, and definitely goes the extra mile. I highly recommend contacting and going with Kellie as she also adds a personal touch to the service and ensures you feel comfortable with the process. She had my property on the market and let in no time at all.
Professional, personable, honest and efficient!
Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Mairi · 28 August 2022
Agent replied · 8 June 2023
Thank you for your wonderful 5* review of our local team. Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleGreat experiance with Slater Hogg & Howison . Especially with Maddie McMcCartney & Scott Johnston . At first i was dealing with Kellie she was also great . I had a terriable experiance with another letting agency who have put my guard up as a landlord . However Maddie is absolutely outstanding at her job and has helped ease this . I wish i had gone with Slater Hogg from the start .I have even passed on my friend to this company who is looking to let his flat out to them . Keep up the great work Maddie and & Scott you always go the extra mile .
David · 13 July 2022
Agent replied · 8 June 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently used the Paisley branch of Slater Hogg to sell my Grandmothers house.
From start to finish the service I received from Eilidh was first class.
Totally professional, constantly kept me in the loop and was always on hand to answer any questions.
The interest Eilidh generated for the house was incredible, so much so that it went to a closing date and sold for considerably over my expectations.
Would highly recommend Eilidh to anyone looking to sell or indeed buy.
Thanks so much again Eilidh.
Kenneth · 8 June 2022
Agent replied · 8 June 2023
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe service received from the Slater Hogg & Howison Paisley office has been exemplary. I have dealt with Maddie and Kellie who have helped me with my application.
The service received from Maddie is second to none. Maddie has kept me up to date every step of the way with my application using her excellent communication skills.
Maddie is very well mannered, friendly and is a pleasure to talk to. Maddie clearly takes pride in her role and is an asset to your company.
Look out for an invite to the flat warming in the post!
To you, Kellie and the team, keep up the good work and take care.
Best regards,
James.
James · 8 June 2022
Agent replied · 8 June 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI could not be happier with Slater Hogg & Howison. I have been engaging with several letting agencies in the last 5 years, and definitely they are 5 stars. I had an amazing experience with Maddie and Scott. From the enquiry to getting the keys, I had all the help I needed, they were friendly, attentive and concerned to make sure I was having a smooth process.
Other agencies usually letme down, and for being an immigrant, I always get the worst treatment. It doesn't happen with Slater Hogg & Howison. I was already disheartened with such bad experiences, and they made my day and week way better and positive. Now, I am excited and happy in my new home.
Thank you Maddie, Scott, and team, you made the difference!
Thiago · 8 June 2022
Agent replied · 8 June 2023
Thank you for your wonderful 5* review and your kind word. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCiaran and Scott were amazing in helping me secure my 2-bedroom flat. They were professional, responsive, and made the whole process easy and stress-free. I couldn't have asked for better support. Highly recommend them!
Eliza · 26 March 2025
Agent replied · 24 October 2024
Many thanks Eliza for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleValerie has been so helpful since we have taken on our private let! Communication has been great and super friendly, thanks so much for your help!
Rachel · 26 June 2025
Agent replied · 26 March 2026
Thank you for taking the time to leave us this tremendous 5* review Rachel. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleHonestly would give zero stars if I could. This place was not very helpful at all. Zero contact from them - I don't think that we received a single update in the whole 2 weeks we were dealing with them without having to spend hours ringing to get through ourselves. A waste of our time. Please learn to answer your phones or at least have an answering machine to tell people when you will or won’t be able to be contacted. DO NOT USE THIS ESTATE AGENT (unless you like being ignored and put on the back burner).
Maeve · 26 March 2025
Agent replied · 27 August 2024
Hi Maeve, we apologise for the lack of communication you experienced. Your feedback is important to us, and we will address the issues internally to improve our service. If you would like to discuss this further, please contact us at review@countrywide.co.uk. Thank you for bringing this to our attention. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently relocated from London to Glasgow and first called them up when in London and spoke to the branch manager Scott who was so helpful and took down my details and preferences to aid my search for a flat.
When i arrived at the branch he knew what type of flat i was looking for the area which would best suit me. He recommended one to view that same day. Since then i have never looked back. Great service also from Ciaran who submitted my application through to completion. When entering the branch you would always get a warm welcome from the team! Would highly recommend! 5 ⭐️
Harry · 26 March 2025
Agent replied · 27 August 2024
Thank you for your terrific 5* review and recommendation Harry. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was was delighted with the first-class quality of service that I recently received when I used the services of Slater Hogg, Paisley. Every aspect of my dealings and interactions with, Neil, Alison, Iona & Jemma, was excellent, and I could not have asked for a better standard of service. It was clear from the outset that everyone with whom I dealt had a first-hand knowledge of the market, and I certainly make the right choice in choosing a long-established estate agency which clearly values great customer service and getting results. I'd highly recommend Slater Hogg. Many thanks, Will.
Will · 26 March 2025
Agent replied · 24 October 2024
Thank you for taking the time to leave us your 5* review and recommendation Will! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am a buy to let landlord and have dealt with several estate agents over the last 11 years and I must admit that Valerie, Scott & Ciaran at Slater Hogg Paisley have been wonderful through out the property's journey from the time it became vacant to being let. At every stage of the tenant finding process they were very thorough and helped me find tenant swiftly. The verification checks were quite rigorous which is very reassuring .They ensured that no time was wasted. I have used Slater& Hogg Paisley previously and I am so happy that I took their service again. I highly recommend Slater&Hogg Paisley.
Udaya · 26 March 2025
Agent replied · 10 January 2025
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy flat was posted and managed by Kellie N.
Her work is efficient and always done to a very high standard and in a timely manor.
She was great at explaining the process. Kellie was a pleasure to work with, making sure I understood and answered any questions I had. She was honest throughout the process and made sure everything was clear and concise. She went above and beyond when it came to marketing and getting my property ready, and definitely goes the extra mile. I highly recommend contacting and going with Kellie as she also adds a personal touch to the service and ensures you feel comfortable with the process. She had my property on the market and let in no time at all.
Professional, personable, honest and efficient!
Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
M · 11 January 2022
Agent replied · 10 January 2025
Thank you for your wonderful 5* review of our local team. Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleThis is a very good agent company that I met. Both Scott and Martin provides me a high quality of services. I will introduce them to my friend. Scott is a very helpful person and I will introduce him to my friends. Martin is very nice and fast responses to all my matters.
Jonathan · 26 March 2024
Agent replied · 8 June 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to thank Alexsandra Tucker for all her help in assisting me gaining a rental property recently. From the initial viewing of the property right through to receiving the keys she has been nothing but professional.
All my queries have been responded to quickly and if there wasn’t an answer one was gotten for me as soon as possible.
She went above and beyond to assist me in the removal of unwanted furniture which was in the property which she did not have to do, but it was greatly appreciated.
I wouldn’t hesitate to contact her for any future needs.PositiveResponsiveness, Professionalism
Peter · 28 August 2021
Agent replied · 8 June 2023
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleSent an email enquiry about letting out my property and received a phone call within a few hours. They arranged for someone to come out to see the property and discuss all the aspects of letting with us. Kellie came out within a few days and was very friendly and informative. She made everything very clear and easy to understand and was upfront when discussing fees etc. This was followed up with an email detailing everything discussed. This is exactly what we needed as we have no experience in letting. Slater Hogg, particularly Kellie's, professional, approachable and helpful manner has made us feel comfortable and satisfied with the service so far and we look forward to continuing to work with the company to let out our property. Couldn't fault Slater Hogg or Kellie at all and would recommend them to anyone looking for a letting agent or estate agent.PositiveResponsiveness, Quality, Professionalism, Value
Jenny · 28 August 2021
Agent replied · 8 June 2023
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service from Slater Hogg & Howison Paisley branch. Finlay has been assisting myself and my partner get to grips with the industry, which for first time buyers in the current climate has been stressful until now. Finlay from the start has provided clear information on the market and presented us a variety of options moving forward. Finlay has always been able to accommodate any of the viewing requests we have made. Always polite and professional. Excellent service for those with little knowledge of the property market.PositiveProfessionalism
Richard · 28 August 2021
Agent replied · 8 June 2023
Thank you for your wonderful 5* review. Kind regards, Lucy, Customer Relations
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