Belvoir Paisley reviews

★★★★★ 5/5

Google

As a landlord, I have used Belvoir for years and I find them to be excellent. They have found me good tenants and are great at liaising with tradesmen when needed. Great communication. I can highly recommend Nicola Gill and her team!

Neil · 10 September 2026

★★★★★ 5/5

Google

Belvoir Paisley, specifically Nicola and her team have managed my properties for about 2 years. From literally the first month, i've been impressed by her professionalism and more importantly the timely and caring way Nicola and her team deal with any issues. Invoices are paid to my account promptly and any issues with tenant reported maintenance and legislative work in properties are quickly and thoroughly dealt with. They have dealt with notifying the council tax that a property is empty (which previous letting agents didn't do). I've also had Nicola arrange quotes for her cleaners, plumbers and handymen to - empty flats of furnishings, cleaning them, decorating them and associated maintenance works. Some of this work is over and above what other agents have done. All of this is carried out in an informative, timely and professional manner and to the standard you would expect when dealing with a large organization with local offices. As an addition, i had to sell one of my flats when the tenancy expired. Nicola was happy to do all the legislative works, arrange for decoration and maintenance so that the flat could be put on the Market. When you consider that she was under no obligation to help, as she no longer managed the property, that alone speaks volumes about Belvoir and her team's Consideration for their landlords. I would not hesitate to recommend them to a prospective landlord.

Terence · 27 November 2024

★★★★★ 5/5

Google

Edit: been with belvoir for 2 years since last review. It's now under new management. As a tenant, they are really good. Hyper-professional while being extremely empathetic to the needs of a tenant. The team at the Paisley office are fantastic and i would happily recommend them. They were fantastic in finding me a new home, especially in the middle of the pandemic. They are professional, friendly and willing to go that extra mile to help.

Alan · 10 October 2024

★★★★★ 5/5

Google

Really helpful from start to finish from the whole Belvoir team. Big thank you to Amanda Rodden for all her help and patience.

Stephen · 10 March 2026

★★★★★ 5/5

Google

Myself & my boyfriend have recently just moved into our first flat & we cannot thank Gillian enough for all her help! She’s been absolutely fantastic and always been there to answer any questions we had during our move in process. Brilliant service from the team at Belvoir.

Hannah · 3 April 2024

★★★★★ 1/5

Google

Another company abusing paying tenants. I left this flat cleaner than I found it, and it was agreed by safetydepositscotland that i was left in a cleaner state but still Belvior managed to squeeze £70 out of me for a professional deep clean..... They will try to take away your deposit for leaving a hair in the bathroom and fragments of fluff on the floor. Meanwhile they will happily let you move into the flat containing mold, just look at the pictures. Furthermore the agent Skylar confirmed on phone that there was no problems with the flat and only minior cleaning needed done and I would get my deposit back soon. I spent hours cleaning before moving out, would of lost all my deposit if i left it as "clean" as they had it when moving in. Be aware and get as many pictures and evidence and email transcipts as you can. They will try to take your money regardless.

Blair · 10 November 2025

★★★★★ 1/5

Google

Anybody that has been moved over from Edzell property when Belvoir took over check your deposit status as they said we never paid deposit which is absurd to say the least .in this day in age when did anybody get a rental without deposit. We are taking this further as we have proof of deposits (including pet deposit)I'm very dissatisfied with Belvoir 's lack of moral code or at the very least incompetence!no stars !!!!!

Angela · 27 November 2024

★★★★★ 1/5

Google

They manage a flat in our building and it is currently being renovated. We have had nothing but trouble with their contractors and the general management of the renovation process. Contractors smoke heavily in the flat (side note: this flat must be uninhabitable to any non-smoker after they are done), leaving main flat door open and letting smoke escape into common areas and common vents. The entire close has been smelling of smoke for the past weeks and smoke has also creeped into other flats. We have approached the contractors twice and nothing has improved. They also had some carbon monoxide issues (according to the contractors there was an issue with the very old boiler in the flat) with the alarm going off for two days straight (including at night). The contractors have now removed the alarm to 'fix the issue' (very concerning not to have an alarm especially when there seems to be an issue with the boiler). Yesterday, I finally had enough and called Belvoir to speak to Gillian who manages this property. She seemed very annoyed by my call, no apology, nothing. She said she would speak to the contractors (not very convincingly though). Nothing has changed so far. Very unhappy with how Belvoir is handling this and will have no option but to raise this with environmental health.

Lina · 21 March 2024

★★★★★ 1/5

Google

Their house always leaks. I called them, but the agent said they couldn't reach the tenant. Then my entire house got soaked. The floor was all ruined. I demanded compensation and assistance. The agent said it was none of my business. You should get your own insurance. Her attitude was extremely bad. The woman who answered the phone used a particularly offensive tone to reply to me.

Wenjia · 28 September 2025

★★★★★ 5/5

Direct reviews

Nicola was very helpful and found us good tenants. We trusted her judgement and guidance, and she did not let us down. Happy to recommend Belvoir and appreciate the work that Nicola and the office staff did for us. Will return to Belvoir when the tenants leave and we need to find new ones.

Lynne · 26 April 2024

★★★★★ 5/5

Google

Belvoir Lettings Paisley has done a great job in looking after my property which makes a refreshing change after the very negative experience I have had with another agency in the area. The team at Belvoir carry out their duties in a professional manner and ensure all monies owed are paid on time each month.

Vic · 10 October 2019

★★★★★ 5/5

Google

When looking for private let Belvoir Paisley went beyond the call of duty All staff have great product knowledge and experience that impressed my wife and I .The staff were amazing and got my wife and I a lovely flat in Paisley if you are looking for quality service we recommend belvoir silk street paisley

Robert · 10 October 2019

★★★★★ 5/5

Google

I recently dealt with Jennifer McMillan at Belvoir Lettings Paisley and I found Jennifer`s customer service, knowledge of the local rental market and overall professionalism to be outstanding. I would highly recommend Belvoir Lettings Paisley to anyone looking to use their professional services. SAV

Steve · 10 October 2021

★★★★★ 5/5

Google

Jennifer was a pleasure to deal with, she was professional, attentive, knowledgeable and always available to assist with questions or enquiries. The service was speedy and flawless. Jennifer was able to process the application with urgency. Thank you for the assistance and the little start up gift package was just another attention to detail that made the experience the best in town. Thank you for everything.

Natalie · 10 October 2022

★★★★★ 5/5

Google

I am so happy with Denise Rhodes and her wonderful team for all the great work they do with my property in the UK. I have now been with this company for over 7 years and I am very impressed by their consistency of service, efficiency with which matters are dealt with and communication. The property is checked routinely and any concern is attended to and resolved with great professionalism and speed. With Belvoir Lettings Paisley, you can rest assured your property is in good hands. Thank you all.

Anji · 10 October 2019

★★★★★ 3/5

allAgents

"Whilst Belvoir is a good..."

Whilst Belvoir is a good letting agents overall, their intrusive 3 month checks are a joke. Pamela is a fantastic woman who is very friendly and treats you as an equal, whereas other members of staff talk down to you and seem to give you almost a sense of fear, very unwelcoming! Their rent fees are very reasonable and any work you need done is (usually) carried out when instructed. However, when they fail to note down a repair, even when you ask consistently, then charge you for the 'cleaning costs' for the repair at the end of your tenancy, I felt very let down. Whilst I enjoyed my time within their property, it has definitely put me off ever using a private let company again!

UnhappyT · 24 September 2016

★★★★★ 5/5

Google

I had a great experience at Belvoir dealing with Nicola. Everything was made easy and hassle free for me. And the communication was great. Always updating me about the progress. I didn’t have to chase. It was perfect.

Anam · 10 May 2024

★★★★★ 5/5

Google

Nicola Gill provided us with great service when we were looking for a rental property. We greatly appreciated her help and the service provided. With a pleasant and helpful personality.

Janice · 10 February 2026

★★★★★ 5/5

Google

Belvoir letting have been absolutely fantastic from start to finish in helping me let my property with no stress and hassle. Nicola was brilliant to work with and would absolutely recommend her and the branch to anyone!

Louise · 27 February 2024

★★★★★ 5/5

Google

This is my first time renting a property in Glasgow and I am lucky to have Belvoir Paisley as my letting agent. They are professional and responsive to any questions that I have, no matter how small. Special thanks to Sasha and Jennifer who always willing to go the extra miles to help their customers.

Mandy · 10 October 2022

★★★★★ 5/5

allAgents

Dealt with Nicola, Amazing

Dealt with Nicola, Amazing help! Lovely staff. Walked in same day found the perfect place and was moved in 2 weeks later! Amazing staff and so helpful 10/10 would recommend everytime!

Amber · 16 April 2024

★★★★★ 5/5

Google

I have recently signed up with Belvoir to look after my property. It has been a very smooth process. I have dealt with Jennifer throughout the process and I have been very impressed with her professionalism and attention to detail. I was kept informed every step of the way. I would highly recommend Belvoir as a Letting Agent!

Ann · 10 October 2021

★★★★★ 5/5

Google

We recently dealt with Jennifer at Belvoir Paisley who within a week of our first meeting had secured a tenant in our property. She was professional and kept us informed every step of the way. Nothing was too much trouble and she made the whole process painless.

Christine · 10 October 2021

★★★★★ 1/5

Google

I have been with Belvoir for over a decade, and in the last year, they have deteriorated into a fairly unprofessional outfit. Phone calls promised and never returned by the area manager. This is despite assurances from the branch staff that I would be contacted on the day in question. Quarterly inspection visits are not taking place as per my contract with them. However, Belvoir is more than happy to still charge for the agreed service. One repair took well over 20 days to rectify, resulting in more water damage and a ceiling to replace. Trusted trader that they used went on holiday and no back up over the New Year period. Suggested that I recompense my tenant for disruption which I ws going to do until I found out the full facts about the time that it had taken to complete the repair after it was first brought to the attention of Belvoir by my tenant. Repair reported on 28th December and repaired on the 25th January. Fortunately, they have now given compensation to my tenant. I will wait for a further working day for a response prior to taking my concerns to the 1st Tier Housing Tribunal as it appears to be my only option for any action. This review replaces my previous 5 star review.

David · 4 April 2023