5/5
Leah was extremely helpful, would definitely choose them again.
Agent replied · 26 August 2024
Hi Sharron, thank you very much for the review, very much appreciated.
Trusted Agent profile · Paignton
★★★★★
67 reviews across 2 platforms
1 Manor Corner, Manor Road, Preston, Paignton, TQ3 2JB
Ridgewater's office in Paignton, at 1 Manor Corner, is rated 4.0 out of 5 across 67 reviews on two platforms, including 60 Google reviews rated 4.3.
Every review we hold for the Paignton office, from every platform, shown as written. First names only.
5/5
Leah was extremely helpful, would definitely choose them again.
Hi Sharron, thank you very much for the review, very much appreciated.
5/5
Very professional and efficient. The Good lord system is excellent keeping you informed at all times. Helen in the office was extremely pleasant, helpful and super efficient. Also very impressed with the incredibly detailed inventory. Thank you all for our very positive experience in these difficult and challenging timesPositiveQuality, Professionalism, Value
Dear Richard, thank you for leaving us (and especially Helen) such a wonderful review. We are thrilled that you loved your experience and our staff will definitely be happy to read what you wrote. Your positive review lets us all know we are doing our job right for our clients and customers.
5/5
I continue to be impressed with the excellent service offered by all at Ridgewater. They managed the transition from one tenant to another smoothly and efficiently and kept me up to date at all times. They totally take the stress out of property management. I highly recommend them. Thank you again!
Dear Cathy, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Thank you for your kind words and we look forward to seeing you again. We hope you have a great Christmas and New Year!
5/5
Neil and the Ridgewater team did a great job in marketing our property, they continually went above and beyond for the duration of the sale and helped us to break the local ceiling price for similar properties in the area. Would definitely recommend. e
Hi Gary, thank you ever so much for the review, It has been a pleasure working with you both over the years and I wish you all the best for the next part of your adventure!
5/5
Excellent local company, helped me setup my retirement rental portfolio, moving me up from two properties 18 months ago to 12 now. Lovely people to work with, very efficient and professional, they know the Torbay rental and sales market inside out, can't recommend them enough.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Jan for a wonderful review and your kind words, we're pleased we could help you achieve your goals and continue to do in the future 🙂 …
5/5
Ridgewater have managed my portfolio of properties in Torquay and Brixham for the last three years. I have really enjoy the peace of mind of knowing that no matter what problems arise with the properties, day or night, they take the responsibility and worry away from me. They are a lovely group of people to deal with and they are very efficient managing rent collections and dealing with my tenant's concerns. They are very conscientious finding the right tenants to match my properties. I can't recommend them enough, Tony Pocock
5/5
Straight forward, no nonsense, prompt service throughout the process of selling my Torquay property. Would recommend Ridgewater to anyone looking to let or sell a local property. Thanks Dan
1/5
Used to manage my property
Used to manage my property. They were insufficient and unprofessional. Had to sort out loads of problems when I took back the property. They just seemed focused on doing as little work as possible for the money. Try someone else!
Dear David Thank you for your review and I'm sorry if you were not happy with the service received. This was over 5 years ago and a lot has changed at Ridgewater during that time, our team has tripled in size and many new processes are in place.
5/5
I bought my recent home through these guys, as we all know its been a tough time for us all, but during this time theyve been patient, professional and helpful. Daniel particuarly was a pleasure to work with. Thanks for your help.
Hi Scott, thanks very much for the review and we hope you are very happy in your new home.
1/5
This firm is unethical. They make it impossible for the most vulnerable people in society to get homes because of their ridiculous demands.
Dear Rhona, thank you for your review and I'm sorry to hear that you think we are unethical. I have to strongly disagree with your statement. We work on behalf of landlords and have to prove to those landlords that we have done our due diligence when finding them a tenant. We use a external referencing agency for that and they use industry standard requirement to pass a tenant for referencing. We also work very closely with the homeless prevention team at Torbay Council and with The Thrive Project in Paignton to find suitable housing where ever we can for local vulnerable people. We are unable to help everyone but will help when we can. I'm sorry if we were unable to help you at this time and I wish you the best of luck in finding suitable housing.
5/5
Very good and fast process. I highly recommend Ridgewater, they are the most professional letting agents I have ever worked with.
Murat, we really appreciate the 5 star review and your feedback. We are really glad that you were pleased with the service you received from us.
5/5
Carol found a buyer for my flat less than one week of it being put on the market AND for £5k over the asking price ......... Highly recommended !
4/5
Nice easy website to use, good descriptions haven't found a property on there to view yet, but will keep using the site.
Hi Jenny, thank you for your review. Our staff will be pleased to hear your positive words :) Pease don't hesitate to contact us when you do find the right property!
5/5
The team was absolutely fantastic in securing a fast sale on our property, very helpful and professional. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Darren for your positive review :)
5/5
Highly appreciated for the good care services. The staff were highly skilled. Thanks to the team
Thank you Betty for taking the time to leave us a 5 star review, it is highly appreciated.
5/5
Ridgewater have managed and looked after my properties for many years and they have provided an excellent service across the board from prompt responses, attention to detail and clear communication to proving sound advice when needed - and all the staff are really personable too! Matt Baines 15/11/19
1/5
Unprofessional staff, will never use again.
We are very sorry that you felt that the service you received was not up to our usual standard. Please could you give us some more information to help us improve?
1/5
Not justified in withholding a deposit for a young mother who has just given birth. Their own inspection shows no reason for this illegal action.
5/5
5* for landlords & tenant Thanks for your help
Hi Sarah, thanks for you review, very pleased to have been able to help.
5/5
Great firm. Very helpfulPositiveProfessionalism
Dear Craig, thanks for leaving us a review. We are thrilled that you loved your experience and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
5/5
I have been really pleased with the service I have received from Ridgewater, I receive great communication from friendly efficient staff and they have found me good tenants for my properties. I highly recommend them.
5/5
Excellent and extremely helpful service, thank you
5/5
Ridgewater manage my rental properties and their service is excellent, providing a pro-active approach and removing any hassles. Highly recommended to any landlords.
5/5
Very supportive great service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ridgewater's Paignton office has 67 reviews across two platforms: 60 on Google, 7 on Trustpilot.
Ridgewater Paignton is rated 4.0 out of 5 across all 67 reviews, and 4.3 out of 5 on Google from 60 reviews.
Ridgewater Paignton, 1 Manor Corner, Manor Road, Preston, Paignton, TQ3 2JB.