Every review we hold for the Paignton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBoth Lucy and Beth have been really stellar in prioritising my needs and ensuring that I found myself a rental that was a good match ASAP: always transparent, always patient, and generous in the time they gave me. I registered with other estate agent's and
Bryony · 24 June 2024
Agent replied · 23 August 2024
Hi Bryony Wild, thank you for your kind words about Lucy and Beth. We are delighted to hear that they provided you with excellent service and helped you find a rental quickly. If you have any further feedback or need assistance, please feel free to reach out to us.
★★★★★ 5/5
GoogleWill at Fulfords has been amazing. He’s made this experience a lot easier for us with his constant communication. The team are very professional and knowledgeable, would recommend to anyone wanting an excellent service.
Dale · 5 December 2024
Agent replied · 9 December 2024
Many thanks for the great recommendation, 5* review and your kind words Dale. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have to say that we have been looking at properties using various agencies for the past two months, and Laura has by far been the most efficient and helpful agent thus far.
She was on time for the appointment, took her time to show me around the property and then followed up professionally the next day with the documents required. Thank you for all your help Laura.
Warren · 3 October 2022
Agent replied · 31 May 2023
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLaura paine has been lovely to deal with, this is the 1st time we have tried renting a property so wasn't sure of how to go about it, Laura took us through step by step and made it much easier for us. The whole experience had gone from daunting to actually an exciting time. We can't thank her enough for her kind and friendly help.
Kevin · 1 January 2023
Agent replied · 31 May 2023
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent and efficient service. Michelle and Maria made the experience easy and really took the time to understand our needs. They offered a great proactive service. Would recommend.PositiveResponsiveness, Quality, Professionalism, Value
E · 24 August 2020
Agent replied · 7 July 2023
Thank you for your wonderful 5* review and kind words. I will make sure your comments are passed on to our local team. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleVery accommodating and helpful especially one of their agent named Bethany. Thank you so much for helping me settle in my new home.
Angel · 17 March 2025
Agent replied · 29 May 2025
Thank you for taking the time to leave us your 5* review Angel! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleI wouldn’t recommend this branch of Fulfords to any prospective landlord or tenant. You would think they would be doing their upmost to fill vacant properties but whenever we have called up to arrange a viewing they have either taken our details and not got back to us with a date or time to see the property or emailed us through the details of something we are not interested in. We have called twice, left an answer phone message and emailed Fulfords to try and arrange a viewing but we are still waiting for a response three weeks after making our first enquiry. If they are this difficult to get hold of to try and view a property imagine the trouble you would have if something went wrong with a property you were renting from from them, your 6 month contract would probably be over before it got fixed! Not only that, I feel for the landlords who are paying this branch to fill their properties. We are both full time professionals with no children or pets so you would think it would be a fairly easy process, which we have found it has been with other agents in the area. This one is by far the most unprofessional and unhelpful agent we have come across, which funnily enough charge the highest fees. Shall definitely avoid in future.
C · 7 July 2019
Agent replied · 7 July 2023
Hi C Harrison
Thank you for the review. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk
Kind regards, Jake
★★★★★ 5/5
GoogleExcellent service by Alice Footitt! She couldn't have been more helpful and informative! We are not planning to relocate to Paignton until next year but this didn't stop Alice providing us with a list of properties to look at and even, just a few days later arranging for us to view a few properties. Thank you very much Alice! We will definitely be keeping in touch, you were head and shoulders above the other estate agents we visited and we will definitely be using you in our search for our new home!!
Alice · 7 July 2019
Agent replied · 7 July 2023
Thank you Alice for taking the time to leave us this excellent review, it's great to see that the Fulford team were once again able to provide their proven, 5* service! Best wishes, Lucy.
★★★★★ 5/5
GoogleLaura was very helpful and provided all the information we needed for a simple move.
Tamar · 8 November 2022
Agent replied · 7 July 2023
Thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe’ve been trying to buy a house for over a year (still trying now) but things are slow, since Chloe has joined she has been nothing but helpful and reassuring ! Always keeps me updated and regularly checks in! Very happy customer and hope to buy a house through fulfords in the future because I’ve had such a positive experience with Chloe!!PositiveResponsiveness, Professionalism
Lauren · 24 August 2022
Agent replied · 31 May 2023
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have dealt with Fulfords at Paignton for over a year now and have been absolutely delighted with them. Their professionalism, integrity in dealing with us and their experience shine through. Their attention to detail and way of treating us always as individuals, we have found second to none. We would not hesitate to use them again. We have never felt like 'just a number' and all staff have taken trouble to tailor everything to us and to fine tune our experience with them. Aiden Shears, Zoe Driver and all branch staff are friendly and courteous and supremely reliable. If only every letting agent was as good! As a couple, we are both very happy to recommend them most highly.
Dee · 7 July 2017
Agent replied · 7 July 2023
Good afternoon. I just wanted to thank you for your excellent review of our Fulfords Branch. It is amazing to hear that our Branch are delivering exceptional service and caring for all of our customers in the best possible way. I will ensure that this is passed to the Branch Manager so that the staff receive the recognition they deserve. Thanks again, Bethany
★★★★★ 5/5
GoogleFulfords are amazing, great service. Everyone is very helpful and friendly and very professional. Very happy.
Cally · 26 April 2025
Agent replied · 21 May 2025
Thank you for taking the time to leave us this tremendous 5* review Cally. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Googlefulfords, especially Michelle, we very helpful, supportive and efficient. All their hard work brought my sale to a happy conclusion. Many thanks.
Anna · 6 July 2021
Agent replied · 7 July 2023
Thank you for the fantastic 5* review and it is great to read your kind comments and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service from all involved at Fulfords Paignton.
We had clear and consistent communication throughout the process and everything went super smoothly in a well timed manner. Couldn't rate enough.
Alex · 11 October 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave us this amazing 5* review Alex. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have been dealing with the Fulfords Lettings team for several years. They provide a first class service for landlords and tenants alike. The team always deliver a thorough,professional and friendly service.
As a landlord,we have confidence in Fulfords to place the right tenant into our properties.This is a key element for every landlord.
I would have no hesitation in recommending the Fulfords Paignton team to landlords & tenants.
Paul · 6 July 2021
Agent replied · 7 July 2023
Thank you Paul. Best wishes, Mark
★★★★★ 5/5
GoogleI give the team of Aiden, Beth and Laura a 5 star rating for being helpful, professional and responsive when we leased a property in Dartington for 8 months this year. Sadly the landlord proved to be unresponsive and uncommunicative throughout our lease but this was no fault of the excellent team at Fulfords who did their best for us.
Robin · 3 October 2022
Agent replied · 31 May 2023
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleAn amazing experience, Beth kept us informed all the way she worked really hard for us she was amazing i would recommend fulfors Paignton to any one buying or renting,
Sally · 10 September 2023
★★★★★ 5/5
GoogleThe team at Fulfords were a pleasure to deal with from the beginning. As a landlord it is reassuring to know that I am in good hands and can trust someone to help me with the process of letting a property. Thank you all for your hard work and for being so lovely to work with.
Jennifer · 2 November 2022
Agent replied · 31 May 2023
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleI found them somewhat passive-aggressive to tenants. They might be excellent for landlords, but I don’t want to rent off them.
“Good morning,
Whilst we continue to facilitate new tenancies our priority remains the safety of our clients, customers and staff. As such we are currently adopting a different process should you wish to secure a property to let.”
Chris · 31 May 2022
Agent replied · 31 May 2023
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHonestly amazing, Bethany and Aiden are next level, amazing communication and so quick to get everything over the line. Super kind and so helpful, I never write reviews but these guys were phenomenal.
Samuel · 25 May 2024
Agent replied · 23 August 2024
Thank you samuel Minto for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at fulfords have been amazing helping my partner and I move into our first home. Their communication with the both of us has been consistent and professional and they got everything moved along so quickly for us. Can’t thank them enough!
Ephelia · 27 October 2023
Agent replied · 1 January 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMichelle and her team were always approachable and helpful, they were efficient and proactive throughout the selling process. Thank you!
Liz · 6 July 2020
Agent replied · 7 July 2023
Thank you for your wonderful 5* review! I will of course make sure your kind words are passed on to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleLucy is fab and very friendly.
Thank you Kirsty
Devon Paignton
Pet · 16 August 2024
★★★★★ 5/5
GoogleGood estate agents, kept me informed at every step. The manager, Michelle is excellent. I would highly recommend them.
Mike · 6 July 2020
Agent replied · 7 July 2023
Thank you for your fantastic 5* review and recommendation! I will pass your kind comments onward to our local dedicated team. Best wishes, Lucy
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