Every review we hold for the Oxted office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJust the most perfect letting agents ever!!!
I cannot fault the service we got from Jackson Stops in Sevenoaks. All the staff were friendly and genuinely interested in us as clients and intent on doing their very best for us. It was so refreshing to find an letting agent who was always very open with viewings, positive or negative, who was always available to answer our questions and who were all very straightforward with the costs to us when letting a property.A first class company!!!
Customer · 18 August 2023
Agent replied · 13 June 2024
Thank you for your review and we are delighted to read that the service you received from our Sevenoaks branch was faultless and that you recommend us as a first class company. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotFantastic property management experience all round!
We had a fantastic experience of Jackson-Stops over the course of our three-year tenancy. The team were always professional, efficient, and approachable. The flat was in great condition and any issues that came up in the ordinary course were handled quickly by Jackson-Stops. This agency respects their tenants and landlords, would recommend working with Jackson-Stops.
Emma · 8 November 2024
Agent replied · 22 November 2024
Dear Emma, we are thrilled to hear about your five-star experience, and that the team was always professional, efficient and approachable, and we are pleased to hear that you would recommend our services. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotProfessional, practical and responsive agents who can be trusted to act in your best interests
The team at the Newmarket Branch supported us through the sale of our cottage, providing sound advice as to market value and sales strategy, while providing reassurance throughout the entire sales process to completion.
DavidMF · 31 July 2025
Agent replied · 23 September 2025
Dear David, thank you for leaving a five star review of Jackson-Stops Newmarket, and we are delighted to hear that the service you received meant your overall experience was excellent. Thank you for recommending Jackson-Stops.
★★★★★ 1/5
TrustpilotBooked a viewing of a property in…
Booked a viewing of a property in Knutsford via the Alderley Edge branch.We arrived at our viewing only to find out our viewing had not been booked in the system and we couldn't view the property! The branch manager called me to apologise and she was dumbfounded at what had happened. Clearly the staff member had agreed our viewing but had forgot to book us in, was made to think I was the problem. Terrible service, avoid if possible.
PD · 10 July 2023
Agent replied · 13 June 2024
Dear Phil, we are extremely sorry for the miscommunication, and we understand that Jackson-Stops Alderley Edge is currently in touch with you to rectify this to enable a satisfactory conclusion for you. With best wishes from all at Jackson-Stops.
★★★★★ 5/5
TrustpilotRecommended
Lottie has been incredibly helpful in the sale of the flat. Very professional and polite agent. Very tidy job from start to finish. Definitely the best agency in the Suffolk area.
Eugenio · 5 July 2023
Agent replied · 13 June 2024
Dear Eugenio, what a lovely review and thank you. We are pleased to hear that Lottie was incredibly helpful and that you believe Jackson-Stops is the best agency in the Suffolk area. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotLoren Pogue is a great communicator and…
Loren Pogue is a great communicator and has resolved problems with our rented cottage in quick course. Very happy that she is our point-of-call at Jackson Stops
Luke · 10 October 2023
Agent replied · 13 June 2024
Dear Luke, thanks for taking the time to leave a review and it's great to hear that Loren was able to solve any issues you had. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
GoogleHaving just bought a property through Jackson-Stops, we were not the client, but their communication and professionalism with us made us comfortable with the purchase. Beyond what you would expect from an estate agent, Jane and Sarah were friendly, courteous and took an interest in our purchase. They congratulated us on our purchase and have showed an interest in our plans, even after the sale was long completed. Based on our experience we would definitely recommend them.PositiveResponsiveness, Quality, Professionalism
David · 25 August 2021
★★★★★ 5/5
TrustpilotHunting for a suitable property in Chichester
Hunting for a suitable property in central Chichester proved challenging but after a number of disappointing searches, Jackson Stops recognised the challenge and instantly produced the star property! Andrew Richardson listened to our request, showed us a property 30 minutes later, and we were immediately bowled over. 4 months later we are happily installed. Splendid service from Andrew, ably assisted by Phil in the Chichester office, helped us through the process most professionally and with charm.
RJL · 23 March 2025
★★★★★ 3/5
GoogleJ-S performed their brief well. We adjusted the brochure to improve the image of our property. There were irregularities with the sale which did not achieve the asked price but the staff remained optimistic and helpful throughout the process.
John · 9 October 2024
★★★★★ 5/5
TrustpilotSelling made easy
James and Ria were very professional and knowledgeable in all they did to help us sell our property. At all times they were available and very helpful. A joy to work with, ensuring that our property sold quickly with a minimum of stress.
Nigel · 1 February 2022
Agent replied · 13 June 2024
Dear Nigel, thank you for leaving such a complimentary review of the service you received from our Barnstaple team. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellent helpful team
Great service from Ed and his team at Jackson Stops. From the first call we made to try to get a same day appointment to view a house we had by chance fallen in love with, to the stress free moving in day, to the aftercare with any questions arising, we have been really well taken care of by all the JS team. We love our new house and the journey to get here has been pretty smooth. Thank you all!
Francesca · 15 April 2023
Agent replied · 13 June 2024
Hi Francesca, thank you for the lovely review, and we're pleased to hear about the great service you received. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotNew boiler for Christmas
I’m grateful and consider myself lucky to have estate agent that has been working so hard to get our boiler replaced in short time. The whole process been monitored and in safe hands of very polite and professional people big thanks to goes to Loren for delivering her best performance and the engineer's great efforts to bring warmth to our house just in time for Christmas. Merry Christmas to all. Cheer’sJj
Jaroslav · 6 December 2023
Agent replied · 13 June 2024
Dear Jaroslaz, it's wonderful to hear that you feel you were dealt with by safe hands by Loren, and we're delighted that you took the time to leave a review. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotWilliam Jordan has been our contact for…
William Jordan has been our contact for over 2 years now.He’s always very professional and willing to helpThank you William
Customer · 8 February 2024
Agent replied · 13 June 2024
Thank you for taking the time to leave a review, and we will pass on your kind words to William Jordan. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotSo glad we chose Jackson-Stops to sell…
So glad we chose Jackson-Stops to sell our beloved family home. Neil was so professional yet sensitive to our needs. He kept us informed every step of the way without being intrusive and was always contactable should we have any questions or queries. Thank you again!
DD · 2 July 2021
Agent replied · 13 June 2024
Thank you your five star review, complimenting Neil's strong communications skills. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotI can highly recommend Jackson-Stops
I can highly recommend Jackson-Stops. I was provided with an excellent service and guidance throughout the purchasing of my property. Big thanks to Lottie & Hayley (Newmarket office) for all their support.
Freddy · 20 March 2023
Agent replied · 13 June 2024
Dear Freddy, we're very pleased that you rated the service you received from Lottie and Hayley as excellent, and we will pass on your kind words to our Newmarket team. Best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotI cant praise Ella and the team at…
I cant praise Ella and the team at Cranbrook enough, from start to finish an outstanding service, Ella has been in constant contact throughout, if your looking for someone to get you results then Ella is who you need, a first class service that gets you results
Wayne · 22 February 2021
Agent replied · 13 June 2024
Thank you for praising the proactive and professional service from Ella and our Cranbrook team. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotFantastic company to deal with
Had to relocate to Suffolk for work purposes and dealt with Paula at Jackson Stops in Newmarket. Great service and everything was sorted for me quickly, having moved in within about 5 weeks since I initially enquired about a place to rent.Wound highly recommend the company.
Jonathan · 31 March 2021
Agent replied · 13 June 2024
Dear Jonathan, thank you for praising our Newmarket team for their support during your speedy relocation. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotA great experience!
Efficient, hard-working and approachable! Justine, Tim and John have been incredibly helpful and managed to secure a sale on our house within 15 days! Phone calls were promptly returned and any request was happily and quickly arranged. When a second viewing was requested on a late Friday evening, Justine paused her weekend to support us with this. The professionalism and dedication from this team is breath taking. Thank you for a great experience. You excel at what you do!
Lottie · 27 March 2023
Agent replied · 13 June 2024
Dear Lottie, it's wonderful to hear that you felt our team was efficient, hard-working and approachable and that you had a great experience. With best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotVery helpful when getting settled in to…
Very helpful when getting settled in to the property and quick to answer any questions! Thanks to the team
Ruby · 17 November 2025
Agent replied · 23 February 2026
Dear Ruby, we are pleased to hear our team helped you to settle in your new home and thank you for your five star review of Jackson-Stops.
★★★★★ 5/5
TrustpilotJackson-Stops Newmarket
Jackson-Stops Newmarket was our seller's agent. They, specifically Lottie, have been truly brilliant and could not have been more helpful and supportive. Communication has been excellent throughout, and Lottie has been proactive and facilitated our purchase quickly and efficiently without fuss. We are impressed and grateful.
A · 2 March 2021
Agent replied · 13 June 2024
Thank you for taking the time to leave this reveiw, complimenting Lottie's hard work and professionalism. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotHighly Recommend
We purchased a property via Jackson Stops Newmarket. The team were very friendly, professional and motivated to keep the chain together, especially when it got rocky. Their experience and reach to others within the industry e.g. mortgage brokers, was very helpful and positively contributed to the outcome. Special mention for Sam, she is an absolute STAR, your employer should be very glad to have you!
Phil · 26 February 2024
Agent replied · 13 June 2024
Dear Phil. a wonderful review - thank you. We are pleased that you found our Newmarket team to be friendly, professional and motivated, and that you would recommend their services. We will be sure to pass on your special mention to Sam. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotAs a tenant
As a tenant, I have had reason to contact Jackson Stops to deal with a few issues recently.Since Alice Creighton’s arrival on the job, I have felt outstandingly well supported: she has taken on board my concerns and responded immediately , only this morning ensuring that an electrician called me within an hour of my flagging up the problem, and is coming to do the work this same afternoon.Fantastic service!
Susan · 6 November 2023
Agent replied · 13 June 2024
Dear Susan, we are very pleased that you have felt outstandingly supported at Jackson-Stops and that Alice has provided a fantastic service. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellent Service & Communication
The Jackson Stops team have been brilliant thus far, whether that is physical viewings or over the phone comms. They are polite, courteous and enthusiastic, and are very helpful - no matter the question. Oscar at the Weybridge branch has been particularly excellent. He has advised on offers and suitability, and gone above and beyond trying to help us find the perfect place.Couldn't recommend more.
Amber · 22 February 2024
Agent replied · 13 June 2024
Dear Amber, we are so pleased that you would recommend the services of Jackson-Stops and that the Weybridge team. especially William, have been brilliant. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotJACKSON STOPS BARNSTAPLE
We have been dealing with a huge number of agents whilst looking for a new home and to be honest, the majority of them were not particularly helpful or appear to care that much at all. So when it came to working with James and Ria, it was an enormous relief. I could not recommend Jackson Stops in Barnstaple more highly. I must have made about 50 phone calls and sent over 100 e mails over a 6 month period - and every single time, nothing was a problem, every issue was resolved quickly, efficiently and with a lot of care and attention. A fantastic service in every way for which will will be ever grateful.
Maria · 17 January 2023
Agent replied · 13 June 2024
Dear Maria, what a fantastic review of our Barnstaple branch and team and we are delighted that you have taken the time to write. We're pleased that you found the service efficient and delivered with care and attention. With best wishes from all of us at Jackson-Stops.
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