Jackson-Stops Oxted reviews

★★★★★ 5/5

Trustpilot

Philip and his team were excellent

Philip and his team were conscientious and incredibly helpful, personable and considerate at all times and were the epitome of professionalism. I wouldn't use any other estate agent other than Jackson Stops now and all my relatives are doing the same because they go above and beyond.

Jane · 23 February 2022

★★★★★ 5/5

Trustpilot

What a great team

The team at Jackson-Stops are outstanding. They handled my purchase & in particular Mandy went over & above the call of duty in chasing Solicitors, liaising with the vendor & always keeping me updated every step of the way. I highly recomend them & wouldn't hesitate in using them again. Thanks you for making things easy.

Spencer · 26 February 2020

★★★★★ 1/5

Trustpilot

Sadly 1 star

Sadly 1 star. My experience with them is they are dishonest and will work within legal frameworks whilst lying to you. Bought a non primary residence in the Cotswolds with them recently, was told the oven was an everhot.. it’s not, it’s a smeg. Was told the property had previously been under offer at the same price.. it hadn’t, it was 150k lower, found out through severe googling this week. Was told the house had been surveyed and ready to go (we of course carried out our own) and lots of issues came up they knew about and didn’t flag. MOST ashamedly, they accepted out of asking and then AFTER doing all of the background checks and mortgage offer etc etc etc they told us that the house had an outstanding land issue (known about by them months before offer was made) that required hundreds of thousands of pounds to be paid to resolve and had no immediate timeline.

HihelloHey · 11 August 2023

★★★★★ 5/5

Trustpilot

A Fantastic team

A Fantastic team, lead by Anthony Jevons at The Hale office meant the sale of our property went smoothly from start to finish. The house was sold STC within 72 hours of agreeing to use Jackson Stops and the sale completed today without a hitch. Although more expensive than quotes from other agents in the area it was well worth it and certainly money well spent. I have no hesitation in recommending this agency and Anthony Jevons in particular

Consumer · 25 August 2023

★★★★★ 5/5

Trustpilot

Great service from Jackson-Stops

Great service from Jackson-Stops - couldn’t be better - especially Margaret who is very efficient, reliable and experienced being a great sounding board too - definitely highly recommended.

HappyCustomer · 6 November 2023

★★★★★ 5/5

Trustpilot

Highly recommend Jackson-Stops

I worked very closely with Lottie Watts and she ensured that the sale of my house and purchase of my new house went as smoothly as possible. Even though there were a couple of hiccups along the way, Lottie did not expect me to deal with anything, she absolutely took the stress out of the process by being available to speak to all parties and resolved the issues with the minimum of fuss. I would fully recommend using Jackson-Stops to either purchase a property form, or sell your property. I sold and moved into my new house within 4 months of my house going on the market.

Claire · 25 July 2023

★★★★★ 5/5

Google

I can’t recommend Jackson Stops highly enough. We were first time buyers and so needed all the help we could get, and Jane made everything easy and smooth. We were kept well informed throughout the process and responses to our questions were prompt, direct and always helpful. It sounds like a cliché to say that somebody ‘went above and beyond’, but Jane certainly did and we’re very grateful to her and to Jackson Stops for their help with our purchase.PositiveResponsiveness, Quality, Professionalism

James · 26 October 2021

★★★★★ 5/5

Google

I recently sold my house in Limpsfield and Jane and her team were extremely professional and efficient in all our dealings. Specifically she was excellent in providing a realistic and accurate valuation and weeding out any potential buyers who weren’t serious. Despite inevitable delays due to Coronavirus it took no more than 10 weeks from when the property was listed to exchange of contracts. Jane was always “on the case” and thus avoided the usual delays due to minor queries or busy solicitors not giving the matter priority. I cannot recommend Jackson Stops and Jane Bishop highly enough.

David · 11 October 2021

★★★★★ 5/5

Google

Communication is the key when buying/selling a house. We chose Jackson Stops for their professionalism, support and accessibility and could not fault any of the team. Our purchase involved some difficult issues all of which were resolved by civil discussion. Unfortunately our buyers proved to be aggressive in their attitude, unwilling to engage in a civil discussion and unable to listen to what was being said. If it hadn't been for the perseverance of Stuart and the team, this sale would have fallen through. I would highly recommend this company to anyone.

Julian · 11 October 2021

★★★★★ 5/5

Google

The sale of our property near Oxted was a protracted one due to the coronavirus pandemic but we were supported by Jackson Stops throughout this difficult period. We found the staff at Jacksons to be dedicated, efficient and extremely knowledgeable. Stuart Routledge has been in the business for decades and seems to have total recall of details on every house in the area. They provided numerous potential purchasers, far more than other agents had done, sifting out all but the serious contenders. He, Jane Bishop and the staff at the Oxted office responded quickly to queries and kept all parties informed of progress on a regular basis, communicating regularly and instantaneously where necessary once a buyer was found. Jackson Stops have sold two properties for us and we would have no hesitation in recommending them.

David · 11 October 2021

★★★★★ 5/5

Google

I can’t recommend Jackson Stops highly enough. We were first time buyers and so needed all the help we could get, and Jane made everything easy and smooth. We were kept well informed throughout the process and responses to our questions were prompt, direct and always helpful. It sounds like a cliché to say that somebody ‘went above and beyond’, but Jane certainly did and we’re very grateful to her and to Jackson Stops for their help with our purchase.

James · 11 October 2021

★★★★★ 5/5

Trustpilot

Great Job Karl

Thanks Karl at South-West Lancashire Jackson Stopps.Very professional throughout the whole sales process keeping all parties in touch for a successful sale

Mark · 3 March 2024

★★★★★ 1/5

Trustpilot

Current purchase

Been recently been purchasing a property with Jackson Stops.Got to point of exchange but had a few issues came up from searches which hadn't been told before tried to get Stephen Cheshire to contact myself but no response only to come to a Friday to be asked are you going to exchange at time had concerns which needed answers.There response was just to put back on market and no response to my email.Even last Friday contacted Stephen and asked if property still available was told yes and sent long email.Noticed today been sold again.Basically been treated very poorly and basically rude.I'm sorry my mother was taken ill on the Friday you asked for exchange but I did email to no response back same as for last Monday.Very unprofessional not even being told vendor was selling elsewhere.

Justin · 28 June 2023

★★★★★ 5/5

Trustpilot

Fantastic property management experience all round!

We had a fantastic experience of Jackson-Stops over the course of our three-year tenancy. The team were always professional, efficient, and approachable. The flat was in great condition and any issues that came up in the ordinary course were handled quickly by Jackson-Stops. This agency respects their tenants and landlords, would recommend working with Jackson-Stops.

Emma · 8 November 2024

★★★★★ 1/5

Trustpilot

Booked a viewing of a property in…

Booked a viewing of a property in Knutsford via the Alderley Edge branch.We arrived at our viewing only to find out our viewing had not been booked in the system and we couldn't view the property! The branch manager called me to apologise and she was dumbfounded at what had happened. Clearly the staff member had agreed our viewing but had forgot to book us in, was made to think I was the problem. Terrible service, avoid if possible.

PD · 10 July 2023

★★★★★ 5/5

Trustpilot

Genuinely(

Genuinely(, Lauren, Caroline and Ann have been amazing. Old properties have issues and these guys jump on it straight away. Lauren is so professional and friendly. Brilliant.

Consumer · 21 October 2023

★★★★★ 5/5

Trustpilot

Recommended

Lottie has been incredibly helpful in the sale of the flat. Very professional and polite agent. Very tidy job from start to finish. Definitely the best agency in the Suffolk area.

Eugenio · 5 July 2023

★★★★★ 5/5

Trustpilot

Loren Pogue is a great communicator and…

Loren Pogue is a great communicator and has resolved problems with our rented cottage in quick course. Very happy that she is our point-of-call at Jackson Stops

Luke · 10 October 2023

★★★★★ 5/5

Google

Having just bought a property through Jackson-Stops, we were not the client, but their communication and professionalism with us made us comfortable with the purchase. Beyond what you would expect from an estate agent, Jane and Sarah were friendly, courteous and took an interest in our purchase. They congratulated us on our purchase and have showed an interest in our plans, even after the sale was long completed. Based on our experience we would definitely recommend them.

David · 11 October 2021

★★★★★ 5/5

Trustpilot

Selling made easy

James and Ria were very professional and knowledgeable in all they did to help us sell our property. At all times they were available and very helpful. A joy to work with, ensuring that our property sold quickly with a minimum of stress.

Nigel · 1 February 2022

★★★★★ 5/5

Trustpilot

If your thinking of selling your…

If your thinking of selling your property, and looking for a complete professional service, from valuation, marketing your property to commutation through out the sale process then give Jackson-Stop team a call at North Devon branch. They have been fantastic! they are competitively priced and offer real value money. Without doubt if I had another property to sell it would be with Jackson-Stop North Devon.

GDJR · 22 July 2025

★★★★★ 5/5

Trustpilot

Excellent helpful team

Great service from Ed and his team at Jackson Stops. From the first call we made to try to get a same day appointment to view a house we had by chance fallen in love with, to the stress free moving in day, to the aftercare with any questions arising, we have been really well taken care of by all the JS team. We love our new house and the journey to get here has been pretty smooth. Thank you all!

Francesca · 15 April 2023

★★★★★ 5/5

Trustpilot

New boiler for Christmas

I’m grateful and consider myself lucky to have estate agent that has been working so hard to get our boiler replaced in short time. The whole process been monitored and in safe hands of very polite and professional people big thanks to goes to Loren for delivering her best performance and the engineer's great efforts to bring warmth to our house just in time for Christmas. Merry Christmas to all. Cheer’sJj

Jaroslav · 6 December 2023

★★★★★ 5/5

Trustpilot

So glad we chose Jackson-Stops to sell…

So glad we chose Jackson-Stops to sell our beloved family home. Neil was so professional yet sensitive to our needs. He kept us informed every step of the way without being intrusive and was always contactable should we have any questions or queries. Thank you again!

DD · 2 July 2021