Trusted Agent profile Β· Oxted

Jackson-Stops Oxted reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

580 reviews across 3 platforms

17-19 Station Road West, Oxted, RH8 9EE, RH8 9EE

Jackson-Stops's office in Oxted, at 17-19 Station Road West, is rated 4.7 out of 5 across 580 reviews on three platforms, including 83 Google reviews rated 4.8.

Google logo

4.8 / 5

83

Reviews on Google

This office

Facebook logo

3.0 / 5

4

Reviews on Facebook

Business-wide

Trustpilot logo

493

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Oxted office, from every platform, shown as written. First names only.

5/5

Trustpilot

Customer Service Management Agency

Dealing with Peter Boguszewiczfrom the Managing Agency has been a pleasure. He was professions and well informed. It was great that Peter was very attentive to our queries and happy to provide info we were not aware of - as well as prompt follow up responses.

Ezzie Β· 19 September 2024

Agent replied Β· 25 October 2024

Dear Ezzie, thank you for taking the time to leave a five-star review for Peter and the service you received. We are pleased to hear that you were dealt with promptly. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

A huge thank you

A huge thank you to Neil at the Woburn branch of Jackson-Stops - the sale of our house was not straight forward but he was incredibly patient in getting it over the line! During the viewings process he gave us great feedback, always followed up and discussed options with us. When we then had multiple offers, he guided us on the best way forward and then when it came to the actual sale process, he had the patience of a saint. Would wholly recommend!

LD Β· 18 February 2022

Agent replied Β· 25 October 2024

Thank you so much for your kind words and five star rating. We really appreciate you taking the time to share your experience with us, and we agree, Neil is a true asset to our team! Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

The best in the business

As seasoned house movers we have experienced estate agents across the range. Ria and James from Jackson-Stops North Devon are without a shadow of a doubt the best there are. We have never worked with such a professional, efficient and caring team. Their recommended photographer was exceptional, and they worked with us to produce a really beautiful brochure, presenting our home at its absolute best, resulting in 125 enquiries, and several offers, which they helped us to decide upon, resulting in progression to a successful sale, despite a very long wait for our buyers. When things got a bit tricky in the lead up to exchange, Ria was right there easing things along with the legal teams and the other estate agents in the chain, whilst communicating fully with us and our buyers. Jackson-Stops North Devon are the best in the business.

Twizzle Β· 17 February 2022

Agent replied Β· 25 October 2024

Dear Twizzle, thank you for your heartfelt review. We know how hard Ria and James work and are delighted their expertise and diligence shone through for you. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

We moved from Northumberland to Devon and dealt with Ria at Jackson Stops

We dealt with Ria at Jackson Stops, at what was a very busy time for estate agents at the end of the stamp duty window. She and her colleagues were excellent. First class communication skills and a diplomatic go between. A great balance of friendly and professional and happy to go above and beyond. An offer to save us an extra 30 miles drive at the end of our move by delivering keys rather than making us collect was very kind. I’ve dealt with many agents over the years. These are among the very best.

Mr Β· 1 February 2022

Agent replied Β· 25 October 2024

Dear Mark, thank you for taking the time to leave such a glowing review of our Barnstaple team! We're delighted Ria's professionalism shone through. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Great service

We appreciated the fast responses and the solution oriented approach of the team. Everyone was very kind and helpful.

Claire Β· 15 September 2026

Agent replied Β· 23 September 2026

Dear Claire, thank you for your five star review of Jackson-Stops and we are delighted to read about your positive experience.

5/5

Trustpilot

Ideal letting agents - knowledgeable, efficient and good value

I started renting my first property in 2019, with Simon Roberts of Jackson Stops as my agent. Simon vetted and found me good tenants, he dealt rapidly with any household issues and managed all aspects of the let. He was also a font of knowledge. I learned so much, and my experience was so positive that I invested in another property. Again, Simon was invaluable with advice on properties to consider, and those to avoid, getting tenants and managing the let. Their charges are reasonable, and I'm now looking to expand my portfolio further. Thoroughly recommend.

G Β· 10 January 2022

Agent replied Β· 25 October 2024

Thank you for taking the time to write such a glowing review of our Woburn lettings team, highlighting Simon's professionalism, knowledge and expertise. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

My Experience with Jackson Stops.

My Experience with Jackson Stops in Hale Cheshire is excellent, they are the only estate agent I would recommend. They are professional, personal and efficient. To a degree top of the league as far as Estate Agents are concerned. Its a pleasure dealing with them and especially the expertise of Anthony. I recommend you call them for selling or buying a property.Jaki Boyle.

Jaki Β· 15 September 2023

Agent replied Β· 25 October 2024

Dear Jaki, we're delighted you left a review for our Hale team and we're pleased to hear that they are the only agent you would recommend. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Fantastic from start to completion!

I cannot Thank Lottie enough for her dedication of the sale of our home, from the very beginning to the completion, the communication was outstanding, the marketing of the property was amazing and our house sold within just 2 days of going on the market.I have brought many properties over the years and used other agents before, but I would never use another ever again. Lottie was spectacular and is a credit to Jackson-Stops of Newmarket...... we need more Lottie's in this world. 10/10 Thank you Lottie 🀩

Philip Β· 3 November 2021

Agent replied Β· 25 October 2024

Dear Philip, thank you for taking the time to write such a glowing review of our Newmarket team, highlighting Lottie's professionalism and effectivenes in particular. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Professional, Straightforward & very Responsive

Professional, Straightforward & very ResponsiveAs buyers, we were impressed that Jackson-Stops Barnstaple were, unfailingly, all of the above. They struck a great and hard to strike balance of working for us as buyers and their original client, the vendors. We made it clear that we had a looming stamp duty deadline and they clearly worked hard to help us meet it. Particularly of note is how very responsive they are, which really help to speed the process.A very pleasant transaction and thanks gain for helping us meet that deadline.Impressed by the service we enjoyed and would be pleased to deal with the Jackson-Stops Barnstaple team again.

Tim Β· 20 October 2021

Agent replied Β· 25 October 2024

Dear Tim, thank you for sharing your experience of our Barnstaple team, it's clear their hardworking and professional approach to business shone through for you. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

New property management team is very helpful

They had some changes in the team, so we had our ups and downs but since Sylwia Chlopek (property manager) joined the team the experience is always very positive. Great communication, never leaves you hanging and super professional.

D Β· 23 April 2026

Agent replied Β· 22 June 2026

Thank you for your five star review of Jackson-Stops.

5/5

Trustpilot

Outstanding Professionalism

I can't rate Jackson-Stops Barnstaple enough. From the initial visit through to the completion, James & Ria were so professional (something that is often lost in these times). Our sale was of a non-standard property and I was worried that we would waste a lot of time but they vetted viewings perfectly. Their communication of viewings, offers, negotiations and the progressing of the legal side was outstanding. We sold "the village in a village" within 3 weeks and completion within a further 15, with Covid-19 and stamp duty pressures adding to the process. This is the first property sale I've ever had (and there have been a few!) where I actually believed the estate agents were working on my behalf. Would definitely recommend!

Paula Β· 27 September 2021

Agent replied Β· 25 October 2024

Dear Noel, thank you for your review of Ria and James at our Barnstaple branch, we're proud to read your description of the service they provided, crediting their committment and professionalism every step of the way. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Anthony Jevens and his team at…

Anthony Jevens and his team at Jackson-stops Hale sold our home quickly and efficiently. But they did much more than that. They took all the worry and angst out of whole process. They found the right people at the right price in a very short space of time. They actually cared about me and my family and they went the extra mile constantly to make sure we were happy and informed every step of the way. We cannot recommend Anthony and his team highly enough. Thank you Anthony.

Ms Β· 21 September 2021

Agent replied Β· 25 October 2024

Dear Ms Maclure, we are grateful to you for leaving such a touching review of our Hale team, highlighting their professional and dedicated service. We will make sure your feedback reaches Anthony. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

A rarity - an honest and efficient estate agent

Anthony was brilliant. Throughout the process he was friendly, helpful and honest. He was knowledgeable on our property, the area and the market. And he was great to work with. Having spoken to a lot of agents during our search he is everything that you don't associate with estate agency. I would thoroughly recommend him to anyone looking for an agent.

Simon Β· 26 September 2023

Agent replied Β· 25 October 2024

Dear Simon, thank you for your review. It's wonderful to hear about your experience and we're pleased that you felt the service you received was friendly, helpful and honest, and that you recommend our services. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

From the moment Alan King came and did…

From the moment Alan King came and did the valuation, which was spot on, of my home Jackson-Stops got it right. All the team members involved came and looked round the house and the surrounding communal grounds, swimming pool and tennis courts, so as to give the best viewing possible to potential buyers. It took a week to sell my house and my buyers at the time were not even on the market but sold their house within 24 hours of making an offer on mine, also through Jackson-Stops. Chris was in touch regularly with updates and sorted out queries with all parties. We complete next week.

Nicola Β· 15 September 2021

Agent replied Β· 25 October 2024

Dear Nicola, we are delighted to hear such high praise for our Dorking team, thank you for sharing your experience and we wish you every happiness in future. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Above & beyond in a challenging situation

We live in the USA and initially rented our house in the UK through Jackson-Stops: we were delighted with their service in terms of professionalism, responsiveness, experience and level of expertise. However, with the pandemic affecting operations at so many levels, we decided for the fourth year of the rental to manage the property on our own. By the end of that year, we found ourselves in a difficult situation with our tenants once notice had been served. Despite having no obligation to help us, Paula, our initial letting agent, very kindly offered us some excellent advice on how to handle matters and then went on to facilitate the tenants' handover back to us without further upset. I couldn't have been more pleased with the way the matter was handled and would wholeheartedly recommend Paula and Jackson-Stops as straightforward, straight-speaking agents in whom you can safely place your trust.

Sue Β· 12 September 2021

Agent replied Β· 25 October 2024

Dear Sue, many thanks for sharing your experience of our Newmarket team, we are delighted to hear that Paula supported you with straight-talking professionalism and advice, particularly in your time of need. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

I can highly recommend using this agent

I have been using the rental services of Jackson-Stops for the past 20 years. Over this period, I have worked with various Lettings Negotiators at Jacksons-Stops, Zoe Everett is not only a credit to the company but also a pleasure to work with. I can highly recommend using this agent for their letting services. Manor Properties Investments Ltd

Mike Β· 29 November 2023

Agent replied Β· 25 October 2024

Dear Mike, we will ensure Zoe sees your review, and we're pleased that you have experienced a lettings service that you would recommend. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Karl was outstanding helping us sell…

Karl was outstanding helping us sell our family home over the past several months. He was friendly and well organised and made the normally very stressful process a lot smoother, always keeping us updated and chasing along the solicitors as much as he could. I would highly recommend and definitely use again. Thanks for all the help, super professional!

Paul Β· 4 November 2023

Agent replied Β· 25 October 2024

Dear Paul, what a great review - thank you - and it's heartening to hear of your positive experience with Karl at our Lancashire branch. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Outstanding service in Newmarket

We used the Newmarket office and their service has been outstanding. Chloe has gone above and beyond throughout all our dealings with them. Nothing was ever too much trouble, very friendly, efficient and just a pleasure to deal with. I would definitely recommend them.

Rachael Β· 13 October 2026

5/5

Google

A great team in the Oxted branch. They were in charge of our house sale and purchase; and everything went seamlessly. Jane, Stuart, and the rest of the team, did an amazing job in welcoming us in and taking the stress out of the whole process. Top draw team!

Lewis Β· 11 September 2026

5/5

Trustpilot

Simple.. Professional... Successful.. What more could you want!

Fantastic service, simple process from start to finish. Lottie and the team were fantastic in both the sale and purchase of our new and old home. The purchase was not a straight forward due to complications with the new property but the communication between ourselves and the sellers were second to none!I would also like to note that the selling process was a piece of cake and with only a handful of selected and qualified prospects we had 4 viewings and two asking price offers in just 5 days. What more can you ask for.Thank you Lottie, Chris, Ed and the team. Looking forward to the next one.

Carl Β· 29 July 2021

Agent replied Β· 25 October 2024

Dear Carl, we're delighted to receive such a glowing review of our Newmarket team, reflecting their expertise on both the buying and selling side. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Karl Ormerod was amazing

Karl Ormerod was amazing. He was very knowledgeable and instructive of the house he showed us. He was able to answer all the questions we asked and came back to us promptly on questions we wanted asked of the seller. He kept us informed all the through and chased solicitors . He was on top of everything all the way through We could not fault him.

John Β· 31 March 2023

Agent replied Β· 25 October 2024

Dear John, we're thrilled you took the time to leave a review for Karl and the team in our Lancashire office, and that you found Karl to be knowledgeable and instructive. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Thank you JS, Tunbridge Wells

An absolute flawless service by Jackson-Stops, Tunbridge Wells.A very special thank you to Katrin Olander for turning around my new tenancy so quickly. Katrin worked around my schedule and kept me informed of each step of the new tenancy process. From start to finish the whole experience was speedy, seamless and stress free. I am delighted to have found another tenancy through Jackson-Stops. This letting agency sets the bar high…they aim to please and are highly recommended.

Michelle Β· 2 November 2021

Agent replied Β· 25 October 2024

Dear Michelle, many thanks for reviewing our Tunbridge Wells lettings team. We're delighted you found our services absolutely flawless and will ensure your compliments reach Katrin. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

House sale Review

We used Jackson stops for the first time in January to sell our property. We chose Jackson Stops because Anthony was extremely professional, felt he was very honest and not a pushy agent.Our house sold within 24 hours of going live and exchanged contracts 7 days later.The photos and video that were taken are fantastic and attracted alot of attention very quickly which led to the speedy sale.We have already recommended Anthony and the team to friends as we are so happy with their service. Thankyou for all your help and attention that went into the sale and completion of our house! We will definitely be back if we ever have a property to sell.

Kirsty Β· 1 April 2021

Agent replied Β· 25 October 2024

Dear Kirsty, Thank you for highlighting the professionalism and expertise of our Woburn branch. We greatly appreciate your recommendation too!Best wishes from us all here at Jackson-Stops.

5/5

Trustpilot

Excellent, reliable service

We recently purchased a property through Jackson-Stop and Neil was our broker on this particular sale. Throughout the process, Neil was communicative, responsive and always made us feel like we were a priority. Managing a sale between seller and buyer can often be challenging, but Neil has a flair for meeting the needs of all parties and keeping everyone focused on reaching the best possible outcome. Overall a fantastic white-glove experience and when it comes time to list ourselves, we will be looking to Jackson-Stops.

Hailey Β· 21 February 2021

Agent replied Β· 25 October 2024

Dear Hailey, thank you for recognising our communication skills and attention to detail. Best wishes from all at Jackson-Stops.

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