5/5
GoogleCharlie-Rose has been excellent throughout our purchase. We've had a long road with several complications but she has always been fast to reply and highly capable of dealing with the situation. Definitely would recommend.
Trusted Agent profile
Connells reviews
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72 reviews across 2 platforms
11 High Street, Abingdon, Oxfordshire OX14 5BB
Connells's Oxfordshire office at 11 High Street is rated 4.2 out of 5 across 72 reviews on two platforms, including 69 Google reviews rated 4.3. Checked 9 October 2026.
Reviews
Every review we hold for the Oxfordshire office, from every platform, shown as written. First names only.
Google5/5
GoogleI cannot begin to express how pleased I am to have gone to this particular branch to help me buy a house in the local area. On every occasion the girl on the phone has gone above and beyond for me. Answering every question I have with so much thoughtful detail. It's great to know they do really care about their customers. I can't remember her name but she is a credit to this branch. I look forward to carrying on my house searching process with Connells!
5/5
GoogleCharlie was very professional. She gave me mental support when I started daubting. She kept me updated and replied to emails almost straight away. Thank you
5/5
GoogleAmazing team of hard working individuals who have efficiently communicated with us by phone, text and email throughout our time with them.
Agent replied Β· 13 June 2024
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleCharlie Abbi and the team .cant fauΔΊt them . Fantastic throughout whole proccess . Wendy and ohn cowley
5/5
GoogleIn all of our communications with Connells Estate Agents we found their services to be professional, courteous and of high quality. All facts were checked and double checked by teh branch manager personally and both prior to and during our viewing, their representative (Lewis) was very professional, open, informative, and beyond helpful. Our viewing appointment was booked swiftly and we were kept informed and a personal phone call prior, for introductions and to double check appointment details, was much appreciated. Thanks to the whole team. Highly recommended.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleSelling my mother's property, Abbie from Connells gave excellent valuation advice, great pictures and good marketing which showed the house off to the max and once on the market, we were bowled over by the response and number of viewings that were booked in quickly and efficiently, enabling us to receive offers well above the price being asked. we were kept informed at all times and felt confident that should we need help, it was just a phone call away.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleConnells have been brilliant throughout my sale and onward purchase, and would highly recommend them. The service from initial meeting to discuss listing my property, was responsive, fast, and of good quality. I had considered other estate agents in the local area but their initial meeting and documents were superior to the competition. Within hours of listing, viewings were booked, and continued to be booked. Throughout the legal process, the whole team has been incredibly helpful, hardworking and responsive to all and any queries. Would definitely recommend using Connells.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleBig Thank you to chloe who arranged a viewing and showed me around the property - very efficient and informative
Agent replied Β· 13 June 2024
Sylvia, many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleCharlie was very professional. She gave me mental support when I started daubting. She kept me updated and replied to emails almost straight away. Thank you
5/5
GoogleFrom 1st meeting with Charlie the complete process was brilliant. I was always updated via E-mail or phone never encountered any problems. πππππ β¦
Agent replied Β· 13 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleReally good service. Charlie was a huge help in managing the issues that we had and getting the sale over the line.
5/5
GoogleI have to say it's now second time when we bought house using Connells on both experience was good but this time OMG! Charlie you are the best and not sure if I would sit in my new house without you. All your support and compassion it help so much in this stressful time and we get there in the end with deadline we aimed for. Thank you so much.
5/5
GooglePurchasing a house through Connells. They have been really good at keeping in touch and helping us find a home (we viewed 3 homes with Connells). They have been friendly, approachable, professional and quick to respond to our questions. They seemed invested in helping us find a home, taking a genuine interest in us and our move. We have not yet completed but so far, we have been happy with the service we have received.
5/5
GoogleCharlie has been very professional and provided an above and beyond service. Canβt recommend using Connells enough.
4/5
GoogleHaving gone through a process elsewhere which fell apart and constantly required me to chase the agent for several months this agency was a welcome change. The agent knew the ins and outs of the agreement and acted quickly when there was new information without having to be emailed constantly for updates. Very good overall, I would use again. Can't remember what they were like for viewings as I found most properties myself and ended up seeing a lot of different agencies.
1/5
GoogleCurrently puchasing a house through Connells and it has been a dreadful experience. The agent did not confirm the viewing and I had to chase this up. He also arrived late with no apology and appeared throroughly disinterested as if put out during the viewing. We offered on the property almost immediately and the agent was scathing towards the offer, which was ultimately accepted (clearly he was thinking of his commission). Connells then demanded copies of every imaginable personal and financial document to continue with the sale, which is clearly beyond their remit as they are the estate agent, not our lender. Most importantly, we were told by Connells that our vendor is moving to a new build which is already built. Turns out they were lying and the plot has an unknown finish date, endangering out chain. Very unprofessional, poor communication and actively rude.
5/5
GoogleCharlie was very professional and efficient in dealing with our BTL property purchase. Highly recommended.
1/5
GoogleDisgusting practices. Deleting reviews. Shameful.
1/5
FacebookPanorama, says it all! Shameful business practice
1/5
FacebookWatch panorama - shocking!
5/5
Googlewe asked for an up to date valuation and out of all the agents (4 in total) Charlie-Rose offered the most comprehensive valuation compared to the others. She took the time to explain the valuation / the marketing they offer and a really in-depth intelligent conversation regarding current market conditions. Thoroughly enjoyed meeting Charlie-Rose and I wouldnβt go anywhere else.
5/5
GoogleCharlie-Rose professional, efficient and, as always, friendly.
Agent replied Β· 13 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleKept calling my tenants re: renewal of tenancy agreement after I told them not to. They ignore GDPR and pretend if you wanted your details deleting you have to β¦
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Questions about Connells
How many reviews does Connells have?
Connells's Oxfordshire office has 72 reviews across two platforms: 69 on Google, 3 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Connells's rating?
Connells is rated 4.2 out of 5 across all 72 reviews, and 4.3 out of 5 on Google from 69 reviews, checked 9 October 2026.
Where is Connells's Oxfordshire office?
Connells, 11 High Street, Abingdon, Oxfordshire OX14 5BB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.