Connells reviews

★★★★★ 5/5

Google

We recently sold our house through Connells and had a really positive experience from start to finish. A big thank you to Charlie-Rose and her team for all their hard work, professionalism, and support throughout the process. They kept us well informed, always approachable, and made what can be a stressful experience feel much more manageable. We really appreciated their dedication and we would recommend Connells to anyone looking to buy or sell a property.

Daniele · 9 April 2026

★★★★★ 5/5

Google

I cannot recommend Connells Estate Agents, and in particular Charlie Rose White, highly enough. They were truly exceptional in handling the sale of my father’s property. Sadly, my father passed away during the sales process, which meant the property had to go through probate. Despite this, Charlie had already secured buyers for the property, and thanks to the strong relationship she had built with both the buyers and myself, they chose to stay with us throughout the lengthy probate period. Charlie was an absolute godsend. Her deep knowledge of the entire process and her unwavering support were invaluable in helping me navigate the complexities of probate and dealing with solicitors. I am incredibly grateful for her expertise and compassion during such a challenging time. I wholeheartedly recommend Charlie and her team at Connells. Without a doubt, I would turn to them again in the future.

Lindsey · 28 August 2024

★★★★★ 5/5

Google

We sold our house through Connells, concluding in January. Charlie was warm and professional from the start, and kept the sale on the rails at times when it looked like it might fall off. In all the ways that our solicitors were not helping, Charlie helped to the bridge the gap and keep everyone informed. Would happily recommend Connells to family and friends.

Luke · 30 March 2025

★★★★★ 5/5

Google

We had a great experience with Connells, especially Charlie-Rose who gave us the confidence to put our house on the market. She also secured our buyers and gave us assurance, whilst we looked for our new property. She was very knowledgeable and friendly.

Natalie · 26 December 2024

★★★★★ 5/5

Google

Lovely people and excellent service. We were very welcomed and looked after. Also found a buyer very quickly for our house. Highly recommend Connels for a worry free sale/buying process. …

Simona · 16 April 2025

★★★★★ 4/5

Google

Charlie-Rose Write was extremely helpful when I purchased my first property. I didn't even know where to start and she fully helped me throughout the whole process.

Danielle · 26 December 2024

★★★★★ 5/5

Google

We had a really great experience with Connells as buyers. They helped us with the purchase of a bungalow for my parents who had specific needs due to medical conditions. Charlie-Rose and Amy were fantastic in accommodating my parents needs. …

Emma · 16 April 2024

★★★★★ 1/5

Google

This agency favours buyers who provide a higher commission rather than prioritising the vendor's best interests. Sidelining viable buyers and shortchanging the vendor in order to line their own pockets. This behaviour raises serious concerns about ethical standards and fairness. I would strongly recommend caution if you're entrusting them with something as important as selling your home.

JB · 16 July 2025

★★★★★ 5/5

Google

Connells have been absolutely AMAZING, they represented the people we were buying from yet still supported us in the buying of our home. To say it was a difficult move would be an understatement but Connells and in particular Charlie, we always on hand to help. They made us feel supported 100% of the time, kept us in the loop and really made us feel like they were fighting our corner when solicitors tried to bamboozle us with spiel. Cannot recommend highly enough.

Sadie · 14 June 2023

★★★★★ 5/5

Google

We have bought two houses through Connells with the help of Charlie now. She was also fab when it came to selling our property. It was put up on the market and sold within a week. Her communication was great throughout the process and we couldn’t fault her!

Lauren · 11 August 2025

★★★★★ 5/5

Google

Charlie has been an absolute pleasure to work with. She has constantly kept me updated with the sale of my house, what the next steps are and she is only a phone call away when I feel even slightly worried, she reassures me that all is okay. I would 100% recommend Charlie and Connells. Very professional and unlike other local estate agents I've been in contact with, she has a great deal of humility which I am very grateful for. Thank you for all your help!

Zubeida · 14 June 2022

★★★★★ 5/5

Google

Charlie-Rose and her team were very friendly and helpful. The auction process was very smooth once an offer had been accepted. Thank you

Kevin · 26 March 2024

★★★★★ 5/5

Google

Absolutely fantastic, Charlie-Rose, Chloe & Amy had there work cut out. Originally I put my house on the market with a different agency but after a not many viewing in 6 weeks I swapped to Connells. The first weekend I was on with …

Katherine · 16 April 2025

★★★★★ 5/5

Google

We sold our old house and bought our new house through Connells, and they were great all the way through. We'd had some trouble with our first estate agent to sell, and Charlie and her team made the difference. They gave us great support pushing things through and getting us into our lovely new home.

Andrew · 14 June 2023

★★★★★ 5/5

Google

I had been contacting estate agents on Zoopla etc and Connells called me back within a few moments of submitting the viewing request. They took the time to consider other properties similar to the ones I had viewed, and listened to my …

Adrian · 16 April 2024

★★★★★ 5/5

Google

Greetings ...we had the opportunity to view some property with chole Gibbs. I was super excited because we are 1st time buyers. I was highly impressed by the way chole carry out our home viewing she was on time..very polite and has answers to all our questions . Thanks so much appreciated

Jilliann · 18 August 2023

★★★★★ 5/5

Google

Abbie went above and beyond in providing us with advice on the state of the housing market after we missed out on a property that Connells were marketing. She shared some great insights that helped us to position a winning offer on another property. Thank you!PositiveResponsiveness, Quality, Professionalism

Callum · 14 June 2022

★★★★★ 1/5

Google

Certainly an experience you wouldnt forget!. We are a "Connells club" memeber. paid over 500 pounds for the remortgaging service. and it worked well for the first time or two. Then the old team left and the new team took over. and Just like that, they refused to do what we ask them to "we had all the documentation they asked for to their own admission". What happened was that we asked to get some equity back when remortgaging so we can pay a couple of personal loads we had to streamline our mortgage. at a meeting at the office, we were assured that everything is sorted and on track. We explained that we have some money but given the state of the economy and due to my father in law being unwell, we would like to keep that money just in case. Then my father in law passed away and we had to travel. Soon as they realized that is the case, "Kris Smith" said he believes we can pay the loans with our savings and that he wont proceed with what we agreed and we can ask another company to do it (knowing that we are not in the country and that is not possible), Perhaps if we were a few shades whiter, things would have been to his satisfaction! I told Connells that this gentlemans satisfaction of my request wasnt any of the conditions of the contract I have with connels (which we paid over 500 pounds for) but noone was interested. at the end I had no choice but to move forward with what he was happy to do as my wife wasnt in the right mindset to deal with it anymore. But you save yourself and get the barbershop next door to help you with your query as they cannot be worst than these guys.

Daniel · 14 June 2023

★★★★★ 5/5

Google

Thank you so much Charlie and all the Connells Team! Not only great at selling, but also very efficient when it comes to chasing solicitors to get things moving. Highly recommended!

Stanislas · 14 June 2023

★★★★★ 5/5

Google

Charlie at Connells did a great job at getting the sale of my home over the line. She was approachable and worked in a very professional manner to get the job done, even when faced with some tricky circumstances. Thank you very much!

Chris · 19 July 2023

★★★★★ 5/5

Google

I would give them more stars if I could. Charlie-Rose and the entire team were amazing! They helped me get through my purchase of my first house. I would highly recommend them and would like to say thankyou!

Ben · 17 October 2023

★★★★★ 5/5

Google

The team who I dealt with at Connells Estate Agents were really helpful, professional, friendly and polite. They were great at getting back to me even about the smallest query or question. Highly recommend. I will be using them in the future.PositiveResponsiveness, Professionalism

Vicki · 14 June 2021

★★★★★ 5/5

Google

All the agents I dealt with were very friendly and efficient, and I was very impressed by the speed of them finding me suitable places to view.

Steve · 16 April 2024

★★★★★ 5/5

Google

We bought our house with Charlie and Connells last year and we cant fault her. She is very friendly, knows her stuff and helped us push the solicitors who were dragging their heels quite a bit. She came round to revalue our house a year on as we had done lots of refurbishment, and is a really good person to have with knowledge and support when thinking about what to do next.

Marc · 14 June 2023