Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookNicholas Jones has helped me to set up and run my air bnb property. He is efficient, professional, thorough and honest and I would highly recommend him to anyone looking for property letting services. 5⭐️
Angie · 9 October 2019
Agent replied
Thank you so much for your lovely feedback and review! Very much appreciated.
★★★★★ 5/5
FacebookI'm a landlord and can't recommend Nick highly enough! He found us new tenants really quickly and made the whole process easy.
Adele · 11 June 2016
★★★★★ 1/5
GoogleI can't stress what a bad experience we had with this company and the contractors it employs.
Adam · 13 April 2022
Agent replied
Dear Adam and Alex, we appreciate you sharing your thoughts here. We set high standards for ourselves, and we’re sorry to hear that you feel your experience did not meet these standards. However, I do want to use this opportunity to clarify a few things. As you know we were all faced with an unusual situation with the rental of your property as your tenants wished to leave before the end of their tenancy. We worked very hard on your behalf and immediately found you replacement tenants, and explained clearly the processes involved when this sort of situation arises. Unfortunately you chose not to continue working with us, terminating our agreement early and then instructing other agents. This went against our advice in terms of how this could impact insurances and loss of revenue which are now out of our control.
We are also aware of the negative comments you are making about us within the Oxford lettings marketplace which are blatantly untrue. As you can see on our other reviews, we are known for our professional, conscientious, knowledgeable and helpful services.
We obviously do not wish anyone to have a poor experience or negative perception of our services so feel this would be handled more professionally off line, so I will contact you to arrange a meeting.
★★★★★ 5/5
FacebookThanks Nick, a very smooth process and you couldn't have been more helpful. Would recommend.
Stephen · 25 May 2015
★★★★★ 5/5
GoogleFantastic personal service, thanks so much for the help Nick.
Richard · 13 April 2020
Agent replied · 30 July 2023
Thank you for your kind review
★★★★★ 5/5
FacebookGreat, first class accommodation.
Harriet · 15 February 2020
Agent replied
Thank you for your recommendation!
★★★★★ 5/5
GoogleRating only, no written review.
Lorina · 13 March 2026
★★★★★ 5/5
GoogleRating only, no written review.
Richard · 13 September 2025
★★★★★ 5/5
Facebookexcellent, experienced and knowledgeable service!
Stacey · 7 May 2015
★★★★★ 5/5
FacebookRating only, no written review.
Rob · 11 May 2015
★★★★★ 5/5
FacebookRating only, no written review.
Chris · 7 May 2015
★★★★★ 5/5
FacebookRating only, no written review.
Verity · 7 May 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.