Trusted Agent profile · Oxford

Knight Frank Oxford Sales reviews

2.9

★★★★★

448 reviews across 2 platforms

Unit 3, 274 Banbury Road, Oxford,, OX2 7DY, OX2 7DY

Part of Knight Frank, see every office.

Knight Frank's office in Oxford, at Unit 3, is rated 2.9 out of 5 across 448 reviews on two platforms, including 163 Google reviews rated 4.8.

Google logo

4.8 / 5

163

Reviews on Google

This office

Trustpilot logo

285

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

4/5

Trustpilot

All good

Used my local branch for a number of years now.No issues at all.

Bennett · 17 October 2023

5/5

Trustpilot

The St Albans branch are fantastic

Try the St Albans branch. They are brilliant and super professional. We have had a fantastic experience letting our property through them and finally sold it through them too. Cannot fault them

Stuart · 6 April 2021

1/5

Trustpilot

Beware of the Guaranteed Rent Scheme !

Beware of the Guaranteed Rent Scheme !Regardless of the state of your property when handed back, they will only pay a maximum of £1300 damages (in the small print).The service provided was appalling too !

Aj · 14 May 2020

1/5

Trustpilot

Did everything we could at the end of…

Did everything we could at the end of tenancy, paid for professional carpet cleaners and they still kept the bond! No repairs done or any maintenance. Completely immoral letting agent

Amy · 10 May 2021

5/5

Google

A very pleasant company to deal with.

Middleton · 26 October 2016

Agent replied · 24 October 2024

Thank you very much for your review.

5/5

Google

We changed to Knight Frank having not sold our house with our initial agent. Harry did an excellent job negotiating the sale, advised us well throughout and we were very happy with the outcome.

Nicole · 26 October 2018

5/5

Trustpilot

Always had a very good experience…

Always had a very good experience dealing with the whole team. Whenever I have any maintenance issues they always sort them out very quickly.

Natalia · 21 October 2021

5/5

Google

We would like to thank Knight Frank for their help and support, the sale of our house went through smoothly and we were kept up to date with the transaction which helped enormously.

Ian · 26 October 2018

1/5

Trustpilot

One of the worst estate agency we’ve…

One of the worst estate agency we’ve ever delt with, all sorts of costs when you moving out and not your fault. Your issues often been ignored. Never use again.

Ziqi · 24 January 2020

1/5

Trustpilot

Hereford branch !landlords beware!

Hereford branch !landlords beware!I’ve ended up with drug using subletting tenant !Absolutely crap agents

Mandy · 24 October 2022

1/5

Trustpilot

Not returning deposits

Not returning deposit when flat is spotless. Don't use this company

Laura · 10 November 2022

1/5

Trustpilot

Terrible

Terrible, poor commutation, ended up taking 6 months to sell due to inexperienced staff

Melon · 3 June 2022

1/5

Trustpilot

Terrible

Terrible, they made fools out of us. Dishonest, reticent, very poor at responding unless you chase them constantly.

J · 10 August 2020

1/5

Trustpilot

Very disappointing

Very disappointing exprience and cost us near £3,000 loss of rent not being collected. Completedly incompetent and pathetic.

MQT · 16 July 2020

1/5

Trustpilot

Absolutely disgusting company

Absolutely disgusting company. They will try to suck money out of you in every possible way. Avoid at all costs.

Anonymous · 22 September 2019

4/5

Google

I was given good advice and the purchase went very well depite todays frantic marketPositiveResponsiveness

Tony · 25 October 2020

5/5

Google

I recommend Knight Frank Oxford for their professionalism, knowledge of the market and efficiency.

Sarah · 25 October 2020

5/5

Trustpilot

Excellent

Excellent, reliable, honest, responsive.

Roemary · 6 July 2022

1/5

Trustpilot

Poor poor service

Poor poor service, liars and rip off merchants. Do not use this company. Save your money and go elsewhere

Adele · 19 October 2017

5/5

Google

Harry did a really great job, straight forward to deal with, and good advice throughout, highly recomended

Guy · 26 October 2017

5/5

Google

Fantastic team work from William, Sam and Harry, would gladly recommend to everyone.

John · 26 October 2019

5/5

Google

Very helpful people and a good service

Nick · 25 October 2020

5/5

Google

Rating only, no written review.

Mitchell · 11 March 2025

Agent replied · 8 May 2025

Hi Mitchell, Thank you for your 5* review! It was a pleasure working with you. We hope you enjoy your new home. Best wishes, Olly and the team at KF Oxford

1/5

Google

bad people

Henry · 8 March 2025

Agent replied · 10 April 2025

Please let me reassure you that we take client complaints seriously, and always investigate them fully. We do not seem to have a record of you having contacted the office. I’d be grateful if you could provide us with more information via my email below, so that I can understand any issues you have faced. Kind regards, Fleur Green Customer Experience Executive Fleur.green@knightfrank.com

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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