John D Wood and Co Lettings Oxford reviews

★★★★★ 5/5

Trustpilot

We had a great experience selling through John D Wood

We had a great experience selling our house through John D Wood, Southfields. The whole team was very helpful throughout the process, and Lewis was particularly professional, patient, and efficient in helping us overcome the inevitable hurdles that arise during a house sale. A big thank you to everyone involved.

Flora · 4 June 2026

★★★★★ 5/5

Google

Just popped into John D Wood in Summertown and spoke to Andrew Topping. Though i was not discussing a property he was selling - he still gave me time and good advice. Amazing insight into the property market! More importantly - kind and generous with all my silly questions. Thank you Andrew!

Amit · 11 July 2025

★★★★★ 5/5

Trustpilot

Charlie Peplow in Chelsea Green

I worked with Charlie Peplow in the Chelsea Green office. He was extremely professional throughout the process, very clear with what the next steps were and I’m very grateful for all his help, especially as it took a fair bit of patience. Thank you Charlie!

Florence · 16 June 2026

★★★★★ 5/5

Trustpilot

Our sale of a property in Surbiton

Our sale of a property in Surbiton was complicated by the fact that everything had to be managed from overseas. We were fortunate in being directed to John D. Wood and Co at the Surbiton branch, where we have nothing but praise for the professionalism and efficiency of Luke Dwyer and Theo Harding. There were many issues which caused delays in the process of this sale, but at all times Luke was quick to be in touch and to advise on the way forward. Although we did not meet in person, we very much appreciated his reassuring manner as we negotiated both legal and practical setbacks.

JustAnswer · 15 August 2025

★★★★★ 5/5

Trustpilot

Excellent experience with John D Wood Wimbledon

We recently completed the purchase of a flat in Wimbledon through John D Wood & Co and had a very positive experience from beginning to end. A particular thank you goes to Peter Woods, who was excellent throughout the transaction. He was always professional, approachable and responsive, communicated clearly with us and was very helpful whenever we needed information or something needed to be followed up. Buying a property inevitably involves moments when you are waiting for different parties to do things, so having someone who communicates well and helps keep the process moving makes a real difference. I would also like to thank the wider Wimbledon team. Everyone we dealt with was friendly and helpful, right through to completion and the collection of the keys. Overall, we felt very well looked after and I would have no hesitation in recommending Peter and the John D Wood Wimbledon office.

Norayr · 6 September 2026

★★★★★ 5/5

Trustpilot

Cannot recommend Julian Denson highly…

Cannot recommend Julian Denson highly enough for his help with my family house sale - very grateful for the professionalism and care taken over this sensitive issue

Frances · 6 October 2026

★★★★★ 5/5

Google

I am so grateful to Andrew and Julian for helping us find our dream home. When we were looking for a house, we interacted with so many agencies, and John D Wood were in a league of their own. The visits weren't rushed, they were honest, and there was a sense of ease and care throughout all of our interactions. They are really thoughtful. When we had finally completed the sale, Julian decided to drive to us to deliver the keys rather than having us go get them at their office, which felt really special. After we had made our offer, any question we had, they were happy to answer, and whenever we reached out they would respond right away. I cannot recommend them highly enough.

Pablo · 11 December 2025

★★★★★ 1/5

Trustpilot

Mice infestation by a John D Wood managed property

I strongly recommend doing your due diligence before renting a John D Wood-managed property on Courtfield Road. I was a tenant at the property for two years and am sharing my honest experience… Repeated mice infestation During my tenancy, my young daughter and I experienced three separate episodes of mice infestation, including mice regularly appearing in our living space and kitchen. Despite repeated requests for help, I was at times ignored for weeks. On one occasion, pest control attended to remove a dead mouse from our kitchen. They advised that entry points needed to be properly sealed to prevent recurrence and that the landlord had been made aware. Despite this, the landlord chose not to act, so we continued to cohabit with mice. P.S. The pest control agent told me they had previously attended the flat for exactly the same issue during an earlier tenancy and it had also not been addressed. Living through recurring mice infestations with a young child, when preventative measures had been recommended, was totally unacceptable. The way the landlord chose to handle (or not handle) the matter was completely (insert your own adjective here). Which, quite unsurprisingly, led to the even more ridiculous handling of my deposit… Deposit handling I was not contacted for over two months, despite repeatedly trying to contact the responsible person, James (listed as Kieran on their website), by email, telephone and attending the branch twice. On one occasion I even saw him in the branch. Yet James denied receiving any communications from me despite clear evidence and witnesses. I eventually made contact only after escalating to his seniors. When communication resumed, I was presented with several deductions I considered totally unreasonable and disproportionate, including a £390 cleaning charge despite the property having already been professionally cleaned, as well as proposed replacement costs for “wear and tear” items which, in my view, could reasonably have been remedied and should not be used to fund refurbishment of the property. When I disputed the deductions, I was repeatedly asked for further evidence and explanations, including proof of professional cleaning and detailed recollections of how alleged damage occurred, which I provided in good faith. Despite this, my evidence and explanations seemingly went unnoticed and the landlord’s position remained “firm and unchanged”. I couldn’t help wondering why they asked for this evidence in the first place, if not simply to make the process more drawn out. Then, after approximately two and a half months, I was informed that the landlord’s position had changed again and additional charges, including possible carpet replacement, were being considered. I was also told their cleaning contractor had been asked to attend again to update the cleaning quote, and I had to wait for details needed to escalate to TDS, further extending a process that had already taken months. At this point, returning a tenancy deposit appears to have developed into a considerably more complicated project than dealing with three separate mice infestations ever was… Jokes aside, I was a tenant for two years, paid my rent, including increases in line with inflation, six months upfront at a time, and caused very little difficulty throughout my tenancy. I was consistently accommodating when it came to problems with the property and landlord. It is unfortunate that the same flexibility seems to disappear rather quickly when there is money to be deducted from a tenant’s deposit. So, to anyone considering renting in South Kensington / Gloucester Road, and particularly this property: please do your due diligence, document everything and keep every email. I sincerely hope your experience is better than mine. As for my deposit, perhaps one day it too will successfully find its way out of Flat 9.

Dianni · 12 August 2026

★★★★★ 5/5

Google

Small, well organised and very professional team at the Oxford office, we had a great experience when looking to purchase and also chose to sell through John D Wood & co and on both sides of the transaction there was consistent communication throughout and really good support and guidance at key moments in the process. I did feel very looked after and that I was being thought about as a client, even out of hours, which is over and above expectations. Marketing and back office administrations was also notably of high quality. Would certainly recommend and look to use again.

John · 5 December 2025

★★★★★ 5/5

Google

All the staff at John D Wood helped me move home which is always an anxious time. They did exactly what they said they would and at a time agreed. They were always courteous and friendly and a calming presence. I can highly recommend them as the Agent to use for house buying or selling.

Christine · 11 June 2026

★★★★★ 5/5

Trustpilot

Superb team (Docklands and City)

I can't recommend Docklands and City team highly enough. From the moment my offer was accepted, they handled everything with professionalism and genuine care giving me real confidence throughout about the process. When I needed support they were there, chasing solicitors relentlessly to keep things moving.

Matt · 17 April 2026

★★★★★ 5/5

Google

I rarely write reviews but felt that this outstanding agency and especially the agent who helped us, Julian, deserve every ounce of praise I could possibly heap on them/him! The whole house buying process was made friendly, human, completely down-to-earth with his care, attention, helpfulness and knowledge. For context, we looked at houses with 12 different Oxford-based agencies. All of the other 11 felt like various levels of good or bad service, but all of the interactions were perfunctory, formal, and always felt like we were being tricked for not knowing this or that savvy real-estate know-how. John D. Wood was a COMPLETELY different experience, so much so it is not even on the same scale. It was completely human, unhurried - Julian felt like a friend. He never pushed anything on us; was completely frank about the properties, was open about pros and cons, and (this is really amazing) answered all my messages within minutes, even on Sunday nights... it really was like no service I have ever experienced. I would honestly stay in touch even after completion :)) The team at the agency (beyond Julian) was extremely knowledgeable, prompt and helpful. The mortgage broker they recommended sorted all our troubles with the banks. Every moment of the process was smooth, straightforward, honest. We have gone from looking at properties to actually moving in to our dream home in a matter of months. This would not have been possible without John D. Wood and I am extremely grateful for it. Could not praise them highly enough. Thank you for what seems one of the most important decisions in our lives! Really you have made the difference between "House" and "Home."

Anna · 11 November 2025

★★★★★ 5/5

Trustpilot

Professional and helpful

Molly and her team at the Parsons Green office were very professional, helpful and pleasant to work with. From advising on the appropriate asking price, arranging multiple viewings and securing couple of offers in the first two days of the property being on the market. They were knowledgeable and assisted in navigating a stressful process, dealing with unexpected matters that came up during the conveyancing, which I really appreciated. I would highly recommend the Parsons Green office for selling a property.

B · 14 May 2025

★★★★★ 5/5

Trustpilot

5 Star Service

Worked with Opemi Mafimisebi from the Docklands office recently and it was a pleasure of working with her as I couldn’t be more impressed with the service I received. From start to finish, she handled my enquiry with professionalism and genuine care.

Taelia · 18 April 2026

★★★★★ 5/5

Google

Julian Denson has been outstanding in his help with my mother’s estate - will definitely come back again and recommend to my friends and colleagues ⭐️

Frances · 5 December 2025

★★★★★ 5/5

Google

This was by far the best estate company that I've worked with in Oxford. They were professional, ensured that the property was prepared for completion, and facilitated communication between the buyer and seller in a way that ensured everyone was happy. I would choose them again, whether buying or selling.

Sarah · 11 June 2026

★★★★★ 5/5

Google

Exceptional professional service from initial contact through to sale. Daniel, Wai & the rest of the team have been a delight to work with selling our house; they were easy to contact, helpful & supportive to us & our buyers, as well as both sets of solicitors & agents down the chain. Rarely is the house sale process made as smooth as possible, so I would not hesitate to recommend the Oxford team to any property seller or buyer.

Gabrielle · 11 October 2023

★★★★★ 5/5

Trustpilot

My experience with John D Wood & Co was…

My experience with John D Wood & Co was fantastic. Lewis and the team helped me through every step of the process with professional and efficient communication. I would definitely recommend John D Wood & Co.

Hannah · 21 May 2026

★★★★★ 5/5

Google

We sold our house through John D Wood in October 2023. I very much enjoyed working with Daniel and the team who handled the sale with professionalism and good humour throughout. Wai Yee led on the sale and worked tirelessly from valuation through to completion. He made our move happen, and we have much to thank him for. Highly recommended.

Tim · 11 October 2024

★★★★★ 5/5

Google

Great service from start to finish. professional, efficient and easy to deal with throughout. Highly recommend Andrew Topping who has maintained consistent communication throughout.

Ed · 5 December 2025

★★★★★ 5/5

Trustpilot

High level of tenant service

As tenants we have been very well looked after by Massy Eslami in the Belgravia branch. She has pro-actively sought to get to know the property, head off any issues and when there have been things needed she is extremely quick and efficient at arranging the necessary works and contractors. This is an excellent level of service and we greatly appreciate it.

Alex · 6 October 2026

★★★★★ 5/5

Trustpilot

Great experience

I recently worked with Paris Merico from the Notting Hill branch, and I couldn’t be happier with the experience. He helped us with letting and was friendly, professional, and reliable throughout the entire process. I highly recommend him

Cliente · 20 April 2026

★★★★★ 5/5

Trustpilot

Brilliant service

I cannot recommend Kate Martin from The Primrose Hill branch highly enough. From our very first interaction, Kate was warm, professional and really understood our needs - just an absolute pleasure to deal with, thank you!

Toby · 27 April 2026

★★★★★ 5/5

Trustpilot

Jane was extremely helpful

Jane was extremely helpful and responsive throughout the process answering any questions we had along the way. Thanks to this it was a very smooth process with no stress. Great experience.

Jack · 8 May 2026