Trusted Agent profile · Oxford, Oxfordshire
★★★★★
132 reviews across 2 platforms
113 Walton Street, Oxford, Oxfordshire, OX2 6AJ
James C Penny's office in Oxford, Oxfordshire, at 113 Walton Street, is rated 4.2 out of 5 across 132 reviews on two platforms, including 122 Google reviews rated 4.2.
JCP Estate and Letting Agents has become widely recognised as one of the Principal Residential Letting and Estate Agents covering property in Oxford and throughout Oxfordshire, providing sound and accurate advice underpinned by an excellent local property knowledge. With a reputation for providing clients with informed, individual advice and a proactive and innovative approach to marketing, letting and management, we have established and built a successful Independent Estate and Letting Agency firmly focused upon satisfying all the professional needs and aspirations of the more discerning vendor, purchaser, landlord or tenant throughout the county. If you are considering selling or letting your property and would like some sound honest advice on how to achieve a premium price for your property, please do not hesitate to contact us today.
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
1/5
GoogleI rented from them for 7 months. It was always really difficult to communicate to them. At the end, it took them more than 4 months to process the refund of the deposit, always with silly excuses.
We would appreciate the opportunity to discuss your rating with you. Please can you call us so that we can investigate this further?
5/5
GooglePurchased our first house with Francis at JCP. He is a very reliable and responsible agent. He deal with the process promptly, and he is very familiar with this Jerico area. A very good experience for us!
Thank you for your five star review of JCP Estate Agents in Jericho, we are pleased that you are happy with the level of service given by our Director, Francis. If you need assistance with property in Oxford again please do visit our Walton Street office.
5/5
GoogleAlways going the extra mile to help and offer advice and got me through the sale of 2 properties. Would recommend.
Thank you for your five star review Ms Samadi. It’s great to hear you had a good experience selling your properties in Headington with JCP Estate Agents and would recommend our services.
5/5
FacebookWinnie has been excellent on property management issues for my three flats in Oxford, responsive and clear when under pressure, and on the ball despite geographical distance.
4/5
GoogleI've had a mixed experience with JCP - securing the tenancy was quite difficult, with communication (at times) taking several phone calls and follow up e-mails. However, once in the property, JCP were extremely prompt in getting any …
Thank you for your honest review of JCP Estate Agents. If you need any help renting property in Oxford again please do visit our office on Walton Street in Jericho.
5/5
GoogleFrancis at JCP provided an excellently service. He was efficient, communicated well and offered sage council.
Thanks for your five star review Professor Watt! We’ll keep working hard to make sure that all of our clients have a positive experience when selling their homes in North Oxford, as you did.
5/5
GoogleThe best thing about JCP is that they have an exceptional location in Oxford and with that comes a good portfolio of properties. They are professional and helpful. Highly recommended.
Thank you for your kind review of JCP Estate Agents. We hope you enjoy your new home!
5/5
GoogleI have been with JCP for eight years and I recommend them highly. I have high praise for both Alex and Winnie who have provided me with a highly professional service: They do go the extra mile.
Thank you for your kind words Mr Khan. We hope to continue our working relationship for many years to come!
5/5
GoogleVery straightforward, no nonsense, no time wasted, very smooth and efficient process.
5/5
GoogleI would not hesitate to recommend James C. Penny to landlords and tenants. A very warm welcome as soon as you open the door, thank you all for all the help and advice you have given us.
The team here at JCP Estate Agents is thrilled to hear such good feedback and we’re proud to give the landlords of Oxford sound advice on the lettings market. We hope to see you in the office again soon, please pop in for a cup of tea any time. Elizabeth Baddeley (Lettings Manager)
5/5
GoogleThe best thing about JCP is that they have an exceptional location in Oxford and with that comes a good portfolio of properties. They are professional and helpful. Highly recommended.
Thank you for your kind review of JCP Estate Agents. We hope you enjoy your new home!
1/5
GooglePoor service. The only one who is helpful is Alex. All others don't seem to communicate with each other, rarely reply to you when there are issues and are less than accommodating.
We would appreciate the opportunity to discuss your rating with you. Please can you call us so that we can investigate this further?
1/5
GoogleImpolite staff who are unpleasant to deal with.
5/5
Googleexcellent service and result, sold even before going on market
Thank you for your five star review of JCP Estate Agents! As an independent estate agency we take pride in offering an individual service for our clients in Oxford, the Sales Department is glad to hear you thought this was excellent. If you need any assistance in the future please do visit our Walton Street office.
4/5
GoogleMy partner and I have had a great experience renting with JCP so far. We are currently being looked after by Alex who responds and deals with all our requests efficiently. Thanks!
Thank you very much for your kind words. We hope you enjoy the rest of your tenancy with us.
5/5
GoogleIn general, I'm very happy with how JCP has managed my property. Alex Zarecky, in particular, has been a very responsive management agent. I can recommend this organization.
Thank you for your lovely review Mr Lovett
4/5
GoogleWinnie at JCP was very prompt in arranging boiler maintenance and keeping in touch about progress. She even dropped some fan heater around herself.
We are thrilled with your feedback Sam, thank you.
5/5
GoogleI have sold three houses with JCP and find the team very efficient and helpful, in particular I have valued Teresa's opinion and communication skills
Thank you for your five star review of JCP Estate Agents, we are pleased that you are happy with the level of service given by our Director, Teresa. If you need any assistance with property in Oxford again please do visit the team in our Walton Street office.
1/5
GoogleUpdate after owner’s reply: I was on 19 Paradise Square property during Aug 2015 to July 2016, four people …
Thank you for your updated review. We have now found your details on our database and our email records show that you and your housemates agreed to the deposit deductions (which also included the replacement items that were missing or … More
3/5
GoogleAlthough my tenancy was not without issues, JCP staff did strive to resolve these issues in a timely and fair manner.
Thank you for your review, I am glad we were able to deal with your maintenance requests as soon as we could and that you have decided to renew your tenancy with us. Please feel free to come and see us in the office if you need anything! Elizabeth Baddeley
5/5
GoogleAlex and the Team at JCP have always been prompt and offered great service. Loving their work. Keep it up guys!
Thank you! Your kind words are greatly appreciated.
5/5
GoogleBought and let my property through JCP, always on hand to help, advise and go the extra mile!!
Thank you for your five star review of JCP Estate Agents, we are pleased that you are happy with the level of service given by our team. If you need any assistance with property in Oxford again please do visit us in our Walton Street office.
5/5
GoogleLovely experience with friendly estate agent, Urfaan Ahmed. Would recommend to anyone looking for houses.
Thank you very much for your kind review of JCP Estate Agents, Oxford. Our Lettings Department is proud to offer a five star service.
5/5
GoogleHad a great experience working with Alex to secure our property. He was very understanding of our situation and went beyond what was expected to help us in the letting process.
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