Trusted Agent profile · Oxford
★★★★★
118 reviews across 2 platforms
73 Banbury Road, Oxford, OX2 6PE, OX2 6PE
Hunters's office in Oxford, at 73 Banbury Road, is rated 3.8 out of 5 across 118 reviews on two platforms, including 89 Google reviews rated 4.4.
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
5/5
GoogleI am glad to have dealt with Hunters for the last 2 years. Corina Harris and Sally Dickinson have treat me very well and took care of all my needs. Procedure was clear and simple and they made everything so much easier during these complicated times of pandemic.
Thank you Anxo it has been a pleasure to deal with you. Customer Service Team, Hunters Oxford
5/5
GoogleCorina and David were incredibly respectful organised estate agents and if I were to ever return to Oxford, they would be the letting managers I would want to sort out my tenancy. Thank you for helping us make great memories in our two years spent living in East Oxford really special.
Dear Rose, Thank you for your lovely review and we wish you best wishes for the future.
5/5
GoogleRenting with Hunters was a great experience. Corina and the team at Hunters were professional, helpful and supportive at every step and made what is usually a stressful process smooth and easy. I recommend Hunters for those looking to rent in Oxford.
Thank you Amy it has been a pleasure to deal with you. Customer Service Team, Hunters Oxford
5/5
GoogleReally amazing service from the past year from Corina and her team, from being so flexible with video call viewings during Covid to arranging any work in the flat that needed doing. The moving in process was smooth and we have had no issues with the agency/landlord - the flat was presented with a high quality of care. Would highly recommend Corina and her team in the futurePositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI have rented with Hunters for 2 years and have had a great experience. The communication with Corina has been smooth, and occasional issues with the house were attended to swiftly. I highly recommend Hunters as a letting agent!
5/5
GoogleI have rented from Hunters for several years, and they have provided a reliable service throughout. They have been fast to respond to emails and quick to fix issues arising in the property, and have been adaptable to our needs and changes in circumstances. Hunters have been the best letting agency I've dealt with since I moved to Oxford.
5/5
GoogleCorina and the team at Hunters were very helpful in showing us available houses that met our requirements. Since moving in they have been responsive and quick to help with issues around the house.PositiveResponsiveness, Quality, Professionalism
Thank you Tom it has been a pleasure to deal with you. Customer Service Team, Hunters Oxford
1/5
TrustpilotCruel, unethical, exploitative - AVOID
I have submitted a formal complaint about this company which is 11 pages long, but the key points I'll share with others are:
I would like to start by saying that I am sorry to hear about your mother's illness. That is a stressful time for both patient and family. You have mentioned that you have submitted a formal complaint, and so I feel the right thing to do is to allow the Office Manager to respond to your points rather than doing so here. All the best, Victoria (FK)
5/5
GoogleI have had my best ever experience with a letting agency renting with Hunters this past year. I highly recommend Corina and the team at Hunters for anyone looking for a stress-free letting experience!
5/5
GoogleHunters provide a good service for tenants, they have been professional and quick to answer any questions that I have had regarding details with the property. They have also been quick to deal with issues with the property and have sent someone round to sort the issue within a couple of days. I would reccomend Hunters to other students who are looking for places to stay, whilst they are studying.
5/5
GoogleMy experience with Hunters has been good. Professional and helpful people. The property itself was one of the best I have seen nearby. Corina is professional and kind at the same time. I would recommend this agency to chose.PositiveValue
Dear Eva, thank you for your lovely review. It has been a pleasure dealing with you over the last two years or so and I am glad that your stay with us was happy and comfortable. Best wishes for the future. Kind regards, Corina Hunters Oxford
5/5
GoogleExperience with Hunters and our contact Corina has been very positive. Always extremely quick to address any concerns of ours personally, and very friendly to us over the past years. Housemates and I felt valued. Couldn't have had a better agent. Thanks!
Dear Alex, Thank you for your very kind review. We wish you the best for the future.
4/5
GoogleI have been renting with Hunters for a few years now. The initial process of renting was very smooth and thereafter it has been easy to make contact with the team. We felt that we were able to easily discuss any queries and any issues which were handled well. Thank you!
5/5
GoogleI’ve been renting with Hunters for several years, and the experience has been very positive. The initial letting process was straightforward and stress-free, and since then the team has always been easy to reach. Any queries or issues were dealt with promptly and effectively. Thank you!
5/5
GoogleI have had a very positive experience renting with Hunters. We have been renting for just under a year and we couldn’t have asked for more. They have always been approachable and helpful with every query and question. We dealt with Corina directly and were able to communicate with her quickly. Our property is managed so any issue was dealt with usually the following day. Thank you Hunters!
5/5
GoogleRented a property through Hunters with Corina Harris. Communication was smooth throughout the application process and Corina was very helpful with flexibility in collecting keys etc. during the move in process. Anything we needed for the property has been dealt with quickly and professionally. Would recommend 5/5.
5/5
GoogleI've had a great experience with Hunters. From the very start, their team has been professional, friendly, and incredibly responsive. They made the entire renting process smooth and stress-free, always keeping me updated and answering any questions promptly. The property I rented is in great condition, and I couldn't be happier with their service. As a Student I would highly recommend.
5/5
GoogleI had a good experience with Hunters. Supporting agency with epathy to share. Corina Harris is a kind person to be in contact with. I recommend this agency to work with.PositiveQuality
Dear Andor, thank you for your lovely review. It has been a pleasure dealing with you over the last two years or so and I am glad that your stay with us was happy and comfortable. Best wishes for the future. Kind regards, Corina Hunters Oxford
5/5
Googlethroughout my time renting with Hunters I have had a pleasant experience. Having dealt with Corina over the past year she has been very helpful if I had any issue regarding the property and everyone else at hunters was very helpful when she was not available(rarely) .Overall I have been satisfied with hunters Oxford and would be more than happy to rent with them again.
5/5
GoogleHad a really positive experience the whole way through our tenancy with Hunters in Oxford! Corina went above and beyond to help us out and was really lovely, approachable and helpful throughout. Couldn't recommend them more.
Thank you for your lovely feedback Lucy. We are delighted your stay with us was a positive experience. Best wishes. Hunters Oxford
5/5
GoogleMy partner and I rented a property in Oxford through Hunters for 2 years and overall our experience with them was continuously warm and professional. The majority of our tenancy was handled by Corina, who continuously provided support during our experience in our home. We also had the pleasure of David's hospitality and professionalism when completing our tenancy in the office, a place which we always felt welcome to. Hunters continues to be ever supportive even after are tenancy was completed and would highly recommend there brilliant services to any one who is looking to rent within Oxford.
Dear Alex, Thank you for your lovely review and we wish you best wishes for the future.
1/5
GoogleI can't tell you about my experience with a recent let as the only way I could get our deposit back was to agree not to complain about any aspect of the tenancy or the process of charges negotiation. I can tell you to be very careful about using this letting agent. They issue a notice to quit towards the end of each assured short hold tenancy rather than let the tenancy run-on so that they can raise the rent, knowing you are in situ and charge new fees for the tenancy agreement. Scrutinise your inventory and the check-out report in detail. Do not suggest you have any cause for complaint.
Thank you for your feedback, Ian. We are pleased that matters between you and our landlord client were eventually settled and resolved. Best wishes, Hunters Oxford
1/5
Google(If I could pu 0 star, I would) From far the worst agency in oxford! You got a lots of competitors, I recommend you to check another agency. They have treated us like second class citizen (3 French, 1 Indian, 1 Greek) when we tried to rent a house with them. They gave us a meeting time, to tell us that the meeting time was the deadline to accept the house. So they refuse to let us the house, to tell us later that they already rented the house to someone else (Before the deadline). We then ask for others properties, and they told us (with a demonic smile) that they had none FOR US. What is then the point to approach an agent who got 0 property? Don't waste your time! Check other company around oxford! Cheers
Ivan, we are sorry that we were unable to assist you on this particular occasion. Most of our clients and customers have been with us for many years (in some cases over 15 years) and they are very happy with the professional service provided by us. As you will no doubt have discovered, the lettings market in Oxford is very fast moving and we tried our best to give you as much time as we possibly could without prejudicing our client's position. It is not always possible to please everyone all of the time. We do our best and hope that our best is good enough. We wish you best wishes for the future. Hunters Oxford.
1/5
GoogleMr Sandwell was condescending and cruel. The house I rented in Cowley was not fit for purpose. They regularly laughed in the face of my distress. Taking advantage of young people - students - like they do, is shameful. I'm glad I'm out of there now. Horrible.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hunters's Oxford office has 118 reviews across two platforms: 89 on Google, 29 on Trustpilot (across the whole business).
Hunters Oxford is rated 3.8 out of 5 across all 118 reviews, and 4.4 out of 5 on Google from 89 reviews.
Hunters Oxford, 73 Banbury Road, Oxford, OX2 6PE, OX2 6PE.
