1/5
Landlords: AVOID AVOID AVOID
Landlords: AVOID AVOID AVOID!
Trusted Agent profile · Oxford
★★★★★
434 reviews across 2 platforms
107 London Road, Headington, OX3 9HZ, Oxford, OX3 9HZ
Chancellors's office in Oxford, at 107 London Road, is rated 4.4 out of 5 across 434 reviews on two platforms, including 318 Google reviews rated 4.4.
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
1/5
Landlords: AVOID AVOID AVOID
Landlords: AVOID AVOID AVOID!
5/5
Great estate agents. Helped me with finding a property. Easily the best in Oxford.
Thank you for leaving us this great review Anthony, we will be sure to pass this fantastic feedback onto the relevant person. We are delighted that you had such a great experience with us!
5/5
I always deal with Ms Georgie Jenner on…
I always deal with Ms Georgie Jenner on our rental property.
5/5
We recently purchased a house through Chancellors in Headington and couldn’t have asked for a better agent and agency to work with. Angela Lessani in particular saw us through the process over the months and offered us exceptional advice and support. She was always available to take our calls and answer questions, as well as arranging last minute viewings. Her approach was friendly, knowledgeable and honest. I felt confident every step of the way that Chancellors would be able to find us a home that would suit our needs, and they delivered! Thank you!
5/5
Just completed a most satisfactory deal selling our house, with both Jonathan and Charlie doing the heavy lifting. Their experience and skilled approach to relationship management has ensured a very smooth and trouble free experience for us, as sellers. Not least, their shrewd approach to alleviating our uncertainties in what - as Aussies - we found to be a quite weird process was critical to timely success. Thank you both so much. Great effort, much appreciated. Highly recommended.
5/5
I'm selling my business and have had really good service from staff at Chancellors. Rachel has always been very positive and helpful. She is easy to get in touch with, always calls when she has promised to do so and deals with things in a very professional and friendly manner. I've had lots of viewings through Chancellors and Rachel discusses each with me beforehand to ensure relevance and avoid time wasting. I'm happy to recommend Chancellors Business Sales service to anyone else considering selling a commercial property.
1/5
This branch of Chancellors has provided a SHAMEFUL service to us (group of students) and I recommend that students and landlords alike steer clear of this branch. We have contacted Chancellor's seeking to arrange visits to a number of properties - we have been consistently told that they will call us back yet they never do. The inference must be that they are uninterested in successfully securing tenants for their landlords and that they have little concern for the quality of customer service which they provide to would-be tenants. Given the £160 administration fee per tenant this level of service is particularly unacceptable.
5/5
My husband and I were very pleased by the professionalism of the staff of Chancellors in Headington. I would like to specially mention Zamir Wheeler who helped us throughtout the process of buying our property. His easy to talk to,well mannered and hard working. His a best asset of your company. I am very happy to recommend Chancellors to my friends... I can't thank you enough for all the help, support and advice that you have given to us. We will be moving to our new home soon. Thanks to all of you and more power!
5/5
When you arrive from a foreign country with no landmarks, struggling with deadlines to find an accommodation, being accompanied by a professional who really supports you during the whole process in your apartment research is very helpful. I was pleased to find this with Chancellors which was a valuable partner for me. I appreciate the service provided by Declan, who helped me a lot. He was a good listener and he took enough time to answer all my questions even after the deal was settled. He was always quick and efficient to find appropriate solutions to my needs. Now I am in my flat and I pretty happy with my choice and with my Chancellors experience. If I would have to do it again I would recommend to work with Declan. Many thanks! Quentin
5/5
We purchased our first property with the expert guidance of Mr Joe Brayne at Chancellors during the hight of a very busy summer in the oxford property market. His professional and personable attitude proved to be invaluable during the entire process. His careful management of various aspects of our case was impeccable and ensured we were able to buy the flat that we wanted and suited us best. We highly commend Mr Brayne on his efforts and expertise, and encourage anyone to try Chancellors when looking to buy property in Oxford.
5/5
We have just rented a house with this branch and they have been very helpful and let us find the right property. With the first interview and base on our preferences they offered us a very well suited list of alternatives, and when new offers get out in the market they updated it. Our contact with Chancellors was through Declan, he really understood the peculiarities for our case. I'm a visiting professor at University of Oxford, and our stay in UK was mainly funded by my home institution. This is a quite unusual situation, but he was very cooperative and help us to find the mechanisms to formalise the agreement. We are very happy with the professionalism of the office at Headington and I would like to particularly mention the good work Declan did. He called us when the current house we have was available telling "I've got something perfect for you".
5/5
We have just relocated to Oxford and received excellent service from Alex Zarecky at Chancellors Headington when we were searching for a property to let. We were tight on time, having travelled to Oxford for just a few days to find a new home. Alex arranged a number of viewings and gave us many helpful recommendations on areas and budget. Although we did not ultimately take a property with Chancellors Headington (due to finding another location we preferred) Alex continued to be helpful, offering to refer us to Virgin Media in order to receive preferential rates on our broadband and telephone services.
4/5
I started out working with Chancellors with some trepidation, as I had heard some rather negative things about them. So all in all, Chancellors had some work to do to convince me otherwise and I am delighted to say, that mainly due to Joe Brayne, we are very much converted. Unlike some estate agents, Joe did everything he could to ensure that we were able to see the property as many times as we liked (he even came out on a Sunday for us!) and really earnt his money when it came to Exchange time- really rallying all the parties. I would give Joe 5 or 6 stars, however the only slightly negative point about Chancellors in Headington and Cowley, is that in our experience sometimes not all of the staff are as helpful and great as Joe and Rose- but maybe we just caught them on a bad day. Thanks for all your help Joe and we cannot wait to complete on our first house on Friday!
5/5
I would like to say a great BIG “Thank you” to Joe Brayne for all your help and co-operation during the sale of our property in Headington. You have been absolutely brilliant. You have always done what you said you would do unlike so many other estate agents who just pay “lip-service”. Your keen interest in our particular sale was reinforced when you found a new buyer at very short notice even to the extent of doing a viewing on a Sunday which progressed to an offer and a very quick exchange and completion. Joe you have been brilliant and I would truly recommend Chancellors to anyone as a “genuine” estate agency and very helpful. Your communication skills are second to none which most estate agents don’t even process. I wish you well for your future and would recommend that Chancellors reward you well for your time and effort spent on our sale.
4/5
We had a good experience of Chancellors who sold our property very efficiently. Jonathan in the Headington branch gave us sound advice about pricing and the local market and Patrick helped us keep up the momentum throughout the process. Other staff in the office were very helpful too and there was always someone available when we needed them. This was in sharp contrast with another local agent we dealt with, where the office appeared understaffed and unable to keep up with the demands of the job.
5/5
From the moment I noticed a house in the window and popped in to the office to get some details ("... but I'm not really looking to buy a house") Patrick Tustian demonstrated model salesmanship - not too pushy, ready to oblige, eager to accompany to the property, helpful when there was a moment of doubt, ... and provided a dependable bridge to the vendor. So nine weeks later, I collected the keys from Patrick having bought the house ("which we weren't really looking for!") Chancellors in Headington proved to be an excellent team - who worked together and responded to phone calls - they certainly assisted the purchase. Well done!
2/5
We leased twice with Chancellors (two different properties over two years in Oxford) The Headington letting agents were great - really friendly and helpful throughout the whole process! The property management department sucks - they are based in London so you never 'know'/meet who you are talking to, they have high staff turnover and they will take you for everything they can get when you check out. Think you've been really careful with your property? Think you've left it in a better condition than you received it? Think again!
5/5
While in the pursuit of our first property, my wife and I registered our details with all the agents in Headington. The only company that really took on board what we wanted and were proactive in dealing with our property search was Chancellors - due in no small part to our agent William Powell. His professional manner, diligent attitude and personable character meant we were kept up to date as new properties came up for sale in the local area. Once we found our property, we were informed of what would take place at all stages of the purchase, and were supported throughout when all queries or concerns were dealt with promptly. Buying a house? Go to Chancellors and ask for Will Powell.
4/5
Proactive, honest and personable, Will Powell provided exactly the service I was looking for in purchasing a house. He seemed to grasp my position very quickly at every stage of the process and this resulted in as smooth a process as could be expected. My queries were mostly answered very promptly and he, along with the Chancellors Headington Office, were very flexible with timings to view or access the various properties which piqued my interest. All in all I would be glad to work with Chancellors again.
4/5
My husband and i have recently bought our first home through Chancellors. We dealt mainly with the sales agent William Powell who we were extremely impressed by. He was very helpful and always able to provide viewings even if they were late in the day or on a weekend. He was easy to communicate with via phone and always replied to phone messages/emails promptly. He had an extremely professional manner and was always very knowledgeable about the houses he was showing us around, which cannot be said about other estate agents we used. Overall, we were extremely impressed by our experience with Will, he assisted in making the whole process of first time house buying a much smoother and enjoyable process for us both
5/5
The Chancellors office in Headington sold our house recently and we were really impressed. They were unfailingly polite, very efficient, kept us informed throughout the process and were enthusiastic to help sell our house. What more could you ask for from an estate agent. Special thanks should go to Jonathan Seabert who gave us good and accurate advice and kept the whole process on track even when we had a couple of the usual problems. Thank you, guys!
5/5
I am very pleased to have just moved in to a lovely property let by Chancellors. The move was facilitated by Conor Taylor who was very helpful from the offset, including working late one night to ensure the paperwork went through on time and being very communicative via email. The whole experience has been both pleasant and easy and I would highly recommend both Chancellor's and Conor Taylor to anybody looking to rent a property.
5/5
I recently sold my house through Chancellors. The whole experience was extremely smooth and stress free. Angela Lessani helped me through the process from start to finish and kept me updated every step of the way. She was very professional and efficient but at the same time supportive and friendly. I would definitely recommend Chancellors in Headington to anyone who wishes to sell their property, as I felt the whole office worked as a team.
5/5
I had the pleasure to be in contact with the agent Conor Taylor. He's been a great help and available 24/7 even outside office hours! Competent, nice and very professional. Wouldn't have a house if it wasn't for him who managed to help me find a pick a house, and get everything through in less than two weeks. I strongly recommend chancellors, and Conor as an agent specifically. Coulnd't have gone any better
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's Oxford office has 434 reviews across two platforms: 318 on Google, 116 on Trustpilot (across the whole business).
Chancellors Headington New Homes is rated 4.4 out of 5 across all 434 reviews, and 4.4 out of 5 on Google from 318 reviews.
Chancellors Headington New Homes, 107 London Road, Headington, OX3 9HZ, Oxford, OX3 9HZ.