Trusted Agent profile · Oxford
★★★★★
1,039 reviews across 2 platforms
Mayfield House, 256 Banbury Road, Oxford, OX2 7DE
Carter Jonas Lettings's office in Oxford, at Mayfield House, is rated 4.5 out of 5 across 1,039 reviews on two platforms, including 537 Google reviews rated 4.8.
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
5/5
GoogleI have used Carter Jonas as letting agents for a number of years. They have always been both professional and approachable and have found good tenants. I know that I can consult Tanya or Chris if I have a query or problem with a property and that I will receive practical and helpful advice.
5/5
GoogleCarter Jonas in Oxford has advised myself and my family on all property matters for well over 35 years. They offer a fantastic well balanced and professional property advice no matter your needs. They have first class Property Management(residential/agricultural/commercial), Lettings, Sales and Planning Departments to suit you every need. I cannot recommend them high enough.
5/5
TrustpilotHelpful
Helpful, friendly team who secured a great rental property for us.
Hello Charlie, thank you for leaving us a review. Our team are always pleased hear how well we have supported our clients.
5/5
GoogleHave been using Carter Jonas for almost 20 years now and can't think of a time that they let me down. Have always been prompt on emails and got jobs done at reasonable rates. On a number of occasions they have gone more than the extra mile for me.
4/5
TrustpilotValuation spot on and flat sold …… need…
Valuation spot on and flat sold …… need I say more!
Hello Louise, thank you for taking the time to leave us a review. We are happy to have helped!
5/5
GoogleThe leasing of our new home was made so easy and enjoyable due to Tanya's professionalism and very prompt responses to our enquiries. We found all of the team at Carter Jonas courteous, helpful and we received amazing customer service throughout the entire process.
5/5
TrustpilotVery helpful at Mayfair Lettings
Very helpful at Mayfair Lettings! Excellent service from start to finish.
Hi Will, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported our clients.
5/5
GoogleWell informed website
Thanks for the feedback!
5/5
GoogleWe're close to concluding a house purchase via the CJ - Oxford team, with Moira Anderson being our lead agent. We have been impressed by her calm and professional approach in interfacing efficiently between parties, including helping keep up momentum by chivvying along solicitors, etc.
5/5
TrustpilotExcellent service
Very professional, and friendly service:)
Hi Emma, thank your for the positive review!
5/5
GoogleIf you are looking for an estate agent who really cares about you and takes on board what your requirements are, Julia Wilson at Carter Jonas is the best. She listens to what you want and makes the whole experience very relaxed and friendly.
5/5
TrustpilotGreat service from the Oxford…
Great service from the Oxford residential lettings team.
Hi Andy, thank you for the great star rating - we are happy to have helped! Please do not hesitate to contact us in the future.
5/5
GoogleI have rented a flat with Carter Jonas in Oxford for two years (2015-2017), and it was really good experience! They were very professional and friendly, took care of any maintenance issues promptly, and were fair about deposit deductions. Would definitely be happy to rent with them again!
1/5
TrustpilotPoor
As a landlord I won't use them again - released the tenant's deposit without making proper checks.
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
1/5
TrustpilotThey are disgusting
They are disgusting, bad service with bad manners.
Hi Natalie, we are sorry to see this review, if you have any specific feedback for teams to improve our service, please get in touch marketing@carterjonas.co.uk
5/5
GoogleColumbus State University has enjoyed a relationship with Carter Jonas for over a decade and continue to receive excellent service. Their response is always prompt and professional, and they never fail to deliver regardless of the issue. I highly recommend them and their effective and efficient management.
5/5
TrustpilotMaddy Peris
Excellent service from Maddy Peris
Hi Tiffany, thank you for the five star review!
5/5
GoogleWe were really impressed with Carter Jonas. Very professional service for a competitive price. Julia Wilson secured a cash offer for the asking price within a day of being advertised. Could not have been happier.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotGreat Mayfair Team
Great Mayfair Team! Excellent service.
Hello Hugh, thank you for the great star rating!
5/5
GoogleRating only, no written review.
Hi Emily, thank you for the five-star review!
5/5
GoogleRating only, no written review.
Hi Julia, thank you for the five-star review!
5/5
GoogleWe rented a property from Carter Jonas Oxford for 12 months and we were very happy with their service. Any maintenance issues were dealt with promptly and staff were available to answer any queries we had during the term of rental.
5/5
GoogleI was impressed with the information Julia Wilson gave re the proximity of schools within the area we were looking to buy in. Thank you for being so willing to help in such a pleasant manner!
5/5
GoogleCarter Jonas let and manage several properties for me, They are always professional, efficient, knowledgeable and friendly. Thanks to them voids are kept to a minimum and maintenance issues are dealt with promptly. In short, I don't have to worry!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
