Trusted Agent profile · Oxford
★★★★★
1,039 reviews across 2 platforms
Mayfield House, 256 Banbury Road, Oxford, OX2 7DE
Carter Jonas Lettings's office in Oxford, at Mayfield House, is rated 4.5 out of 5 across 1,039 reviews on two platforms, including 537 Google reviews rated 4.8.
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
1/5
TrustpilotWould never use carta jonas ever again…
Would never use carta jonas ever again robbing people of money finding fault with minor things to keep the bond
Hello Peter,We're very sorry to hear about your experience.We would very much like to find out what happened here. Please could you send your details to marketing@carterjonas.co.uk so we can look into the matter for you?
5/5
GoogleWe moved house with Tanya at Carter Jonas Oxford in June and she was super helpful and very responsive (even at out of hours times) which was very much appreciated (she also enabled us to move into a stunning flat, so that is obviously a bonus too). Very happy with the service provided!PositiveResponsiveness, Professionalism
5/5
TrustpilotPerfection
I could not ask for a better agency. The lettings team at CJ Fulham have been amazing start to finish!
Hello Jordan, thank you for taking the time to write a review for us. We are happy to have helped!
5/5
GoogleFantastic, kind and helpful staff. Carter Jonas Oxford is excellent.
5/5
TrustpilotThoroughly Professional
Excellent company to deal with. Jessica in particular is s superb communicator, always thorough and professional. I would not hesitate to recommend.
Hi Pam, thank you for taking the time to write us a review. Our team are always happy to hear from a happy client.
5/5
GoogleWonderful service and people skills
Hi Simon, thank you for your positive review!
5/5
TrustpilotEd was excellent
Ed was excellent. Very patient and helpful. We bought through Carter Jonas. I would highly recommend them especially Ed Westmacott.
Hello, thank you for taking the time to leave a review. Our team are always happy to hear how well we have helped.
5/5
TrustpilotA thoroughly professional service from…
A thoroughly professional service from Wayland, Ana and their team.Incredibly helpful at all times and a pleasure to deal with.
Hello, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported for our clients. Do not hesitate to contact us in the future.
1/5
TrustpilotLiterally the worst experience.
Literally the worst experience.No real checking on the buyers position and months and thousands of pounds wasted .Just an awful experience
Hello Gill, we are sorry to read this review and are surprised to hear that you had such a negative experience given 96% of our clients are happy with how their property is promoted. We pride ourselves in market-leading service, and of course we want to look into this matter for you to see what happened in this circumstance. Please could you get in touch with your local agent, and we would be happy to look into it.
5/5
GoogleMy girlfriend and I were looking for a place to live in Oxford. Lynsey Pickett from Carter Jonas helped us find a lovely apartment in Headington. She was very quick to sort out all of the documentation for us to move-in to the apartment, and really nice and helpful throughout our whole house-finding process.
5/5
TrustpilotExcellent service
Excellent service, easy to deal with and great results
Hi Malcolm, thank you for the positive review. Please don't hesitate to contact us if there's anything further we can help you with.
5/5
GoogleWe have been working with Carter Jonas Summertown as a contractor for the past 6 months. We have found both Lorna and Caroline to be very friendly and we feel they provide a professional and prompt service. We hope to continue a mutually beneficial working relationship with them over the coming months and years. Kim MJ Butterwick Ltd
5/5
TrustpilotCarter Jonas looked after everything
Carter Jonas looked after everything . Would recommend.
Hi Ian, thank you for your positive review. Please don't hesitate to contact us if we can help you with anything else.
5/5
GoogleI am delighted with the level of service from Carter Jonas. I had had a bad experience with another agent but Carter Jonas are transparent in all their procedures. They are always helpful and friendly with all my calls. I cannot fault them. Many thanks to all the excellent staff.i recommend them highly.
1/5
TrustpilotVery unprofessional
Very bad people! If you are landlord I would never go with them, they only cares about money very unprofessional and unpleasant management
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
5/5
TrustpilotMaddy Peris
Maddy Peris, has been an absolute delight to deal with. Very professional in every sense.
Hello JC, thank you for five star review. We are happy to have helped!
5/5
TrustpilotHelpful & fast!
They’re quick, effective, fast response.
Hi Kamila, thank you for your review. We're so pleased to hear you were happy with the service provided to you by our team.
5/5
TrustpilotCarter Jonas Oxford - great experience
Positive experience with Julia Wilson. Very helpful.
Hi there, thank you for your positive review for our Oxford team. We're so pleased to hear you were happy with the service provided to you. Please don't hesitate to let us know if there's anything else we can help you with.
5/5
GoogleThe lettings team at Carter Jonas Oxford are fantastic. They found a tenant swiftly and ensued confidence that our house was in safe hands. The management service is excellent, dealing with problems that arise swiftly and keeping the client up to date throughout the process. We will certainly be using them to let our house again.
4/5
TrustpilotProfessional
Professional, serious, and effective.
Hi Joe, thank you for your review. We're so pleased to hear you were happy with the service provided to you by our team.
5/5
TrustpilotBarnes team are a great team
Great team to work with. Very professional, approachable and knowledgeable. Always going above and beyond.
Thank you for the great star rating! We look forward to continue working with you in the future.
5/5
TrustpilotFriendly
Friendly, efficient, professional. Rental accommodation was immaculate.
Hi Nigel, thank you for your review and kind words about your experience with us. We're so glad we could help.
5/5
TrustpilotAlways got the information I’ve needed
Always got the information I’ve needed. Efficient and professional. Thanks.
Hello Kyle, thank you for the 5 star review. We are happy to have helped!
5/5
GoogleExcellent service. We had to rent the place long-distance, we had parcels arriving before us to the apartment, and the agency was quick to handle anything that popped up.
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