Trusted Agent profile Β· Oxford

Breckon & Breckon New Homes reviews in Oxford

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

316 reviews across 2 platforms

Twining House, 294 Banbury Road, Summertown, Oxford, OX2 7ED, OX2 7ED

Breckon & Breckon's office in Oxford, at Twining House, is rated 4.5 out of 5 across 316 reviews on two platforms, including 268 Google reviews rated 4.6.

Google logo

4.6 / 5

268

Reviews on Google

This office

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48

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Google

I have nothing but praise for this team. Everyone I dealt with was attentive and professional. Luke led us through a delicate process of negotiation and prolonged purchase issues in a way that really exceeded the expectations I have of estate agents. He was unusually proactive, cheerful, encouraging and above all, effective. I was very pleasantly surprised and would definitely recommend this office.PositiveResponsiveness, Quality, Professionalism

Agnes Β· 11 November 2021

Agent replied Β· 10 November 2024

Thank you Agnes for your kind words, we are pleased that all worked out well! It was a pleasure dealing with you, all the best from Luke and the team.

5/5

Google

We have found the firm to be very professional and efficient, the staff team are always very helpful and reliable. We find the firm to follow instructions with a blend of helpful advice. The team appears to work well together giving a sense of understanding dealing with their work which goes to securing a good end result.PositiveQuality

Stuart Β· 11 November 2022

Agent replied Β· 10 November 2024

Thank you for your review Mr Capel. We are pleased to hear we always offer you helpful advise, and we enjoy working alongside you to look after your portfolio. Many Thanks Lettings and property management team.

5/5

Google

Excellent communication from the first call to handover of the keys Thank you Breckon team

Kim Β· 27 March 2025

Agent replied Β· 10 October 2026

Thank you for the 5-star review, Kim!

5/5

Trustpilot

Headington Office, best estate agents in the area

I cannot fault Ross and all the staff at his Headington branch. I would go to no one else if I had to sell another home

Nick Β· 8 November 2025

5/5

Google

Rachel & Phoebe were a pleasure to deal with while renting in Oxford, would highly recommend.

MΓ©adhbh Β· 11 November 2021

Agent replied Β· 10 November 2024

Thank you for your review, It was also a pleasure to help you find your new home, and make the move to Oxford as easy as possible for you. Rachel and Phoebe from Lettings team at Oxford

5/5

Google

Good service from start to moving in

Francis Β· 10 June 2025

Agent replied Β· 8 September 2025

Hi Francis, thanks for your review! We glad we were able to help, and wish you good luck in your new home!

5/5

Google

Its been a great experience working with Breckon & Breckon who helped us both with purchase and letting. Luke, Chris, Phoebe, Annabel and Charlotte have been lovely, professional, understanding and always kind, polite and cheery. We are so grateful for their excellent work and look forward to years of their management of our property.

Neta Β· 11 November 2022

Agent replied Β· 10 November 2024

Thank you for your review Neta, we really enjoyed working with you and look forward to managing your property in the future. Many thanks, all at Breckon.

5/5

Google

Luke, Patrick (& Elise & Lucy when they were involved in the earlier stages) couldn’t have been more professional, reliable & diligent. Dealt mainly with Luke & he was so thorough & helpful in keeping us up-to-date at every stage of the sale. Thank you v much for everything again - much appreciated.

Ariane Β· 11 November 2022

Agent replied Β· 10 November 2024

It has been a pleasure working with you, thank you for choosing Breckon & Breckon to look after the sale. Thanks, Luke and the Summertown Team.

5/5

Google

My partner and me just moved into our flat which is let by Breckon & Breckon. We are extremely happy with our new flat, it was cleaned to a very high standard and had a very detailled inventory. Paige and Chris have been very helpful and friendly. We would recommend Breckon and Breckon!

Peter Β· 11 November 2022

Agent replied Β· 10 November 2024

Thank you for your review, Peter, we are pleased to hear you are happy with your new flat and our staff have been helpful and friendly. We hope you enjoy your new home!

5/5

Google

From viewing till keys handover, process has been really smooth. Communication has been great from day one. All queries/questions were entertained promptly. I would highly recommend Breckon & Breckon.

Owais Β· 13 June 2024

Agent replied Β· 10 November 2024

Thank you so much for your 5-star review Owais!

2/5

Google

At first they seemed nice and trustworthy. The process was quick and painless and they seemed quick to reply and offer their support. But after 6 months of me living in the property they are still failing to fix issues that I had raised even before entering the property. I don't know if they are incompetent or extremely inefficient.

Harry Β· 11 November 2021

Agent replied Β· 10 November 2024

We are sorry to receive your review Harry but are unaware of what property you are renting through us. Can you please contact our customer services manager, Louise Passfield, on 01865 201111 who would like to help you.

5/5

Google

Alison & the wider team have been totally on the ball throughout the entire process - thank you kindly 😊 …

Daniel Β· 11 October 2024

Agent replied Β· 10 November 2024

Thank you for your kind words, it has been a pleasure to work with you both from reservation to handing over the keys to your lovely new home. I wish you all the best. Kindest regards Alison & the New Homes team!

5/5

Google

We bought a new build house through Breckon & Breckon and the experience was excellent. We dealt mainly with Brooke who was always helpful, always smiling and always followed up on requests. Highly recommended!

Alan Β· 14 February 2024

Agent replied Β· 10 November 2024

Thank you so much for your kind words! It was a pleasure helping you and we wish you every happiness in your new home - Brooke and the New Homes team

5/5

Google

In March of this year I purchased a property in Oxford. Brooke from Breckon&Breckon was very professional, patient and responsive and I am very pleased with her and her company's service.

ZHUOFEI Β· 14 April 2024

Agent replied Β· 10 November 2024

Thank you Zhuofei, it was a pleasure dealing with you and we wish you all the best in your new home. The New Homes Team

5/5

Google

We have had a very good experience with Breckon and Breckon. They went out of their way to make us comfortable, and fixed everything that we requested. They were very polite and helpful. Thoroughly recommend them, very good.

Delia Β· 11 November 2023

Agent replied Β· 10 November 2024

Thank you for taking the time to leave such lovely comments, I hope you have settled well into your new home. Annabel and the Lettings team.

5/5

Google

These guys give me a complete service and make letting properties easy. In particular. Chris Shahab on the property maintenance side gives great service.

Andrew Β· 12 August 2024

Agent replied Β· 10 November 2024

Thank you for your kind review and providing us with great feedback! We hope you enjoy your home and any issues, please let us know! Many Thanks Chris & the Lettings team

1/5

Google

At the end of the contract, a big chunk of the caution was kept with very little justification. Disappointed

Tom Β· 27 October 2024

Agent replied Β· 10 November 2024

We are very sorry to receive your review Tom. As per your tenancy agreement the property is to be returned in the same condition as it was given to you in, unfortunately this did not happen and therefore this has led to end of tenancy charges on your deposit. Please note that these charges can be disputed through the TDS if you feel they are unfair. Feel free to contact our Operations Manager, Louise on 01865 201111 if you wish to discuss your concerns further.

1/5

Trustpilot

They never return phonecalls or…

Property manager on holiday during check out. We’re just in the process of ending our tenancy and I thought it worth a second review because of how useless they have been, again. They never return phonecalls or messages. It takes weeks or even months to get anything fixed on the property. It took 3 months to get the double glazing fixed in the middle of winter. When we phoned about an issue with our back door lock we were threatened with a Β£99 lock smith charge if it was in any way our fault (we fixed the damaged key ourselves for Β£2.50 and then called them out for the lock issues). The process is so slow that we just bought the replacement blind for our sons room rather than wait any longer for Breckon (they took 2 weeks and we were being woken up at dawn every day). The main property manager went on holiday during the week of our check out with no one else being provided as a replacement contact and adding unnecessary delays to the return of our deposit.

Unknown Β· 19 December 2022

5/5

Google

Patrick at Breckon & Breckon was the agent for our purchase and in the chain we were in he was definitely the agent that did the hard work and came up with the ideas to solve the last minute problems that got us all over line. Now in our new home and very happy. Thank you!PositiveResponsiveness

Mertyn80 Β· 11 November 2021

Agent replied Β· 10 November 2024

... and thank you for your fantastic review! Patrick is really pleased with your kind words and good luck with your new home.

5/5

Google

Looking for a place to rent, we viewed a property with B&B. We were very happy with the flat and just a week after the viewing we had the keys and were already moving in. Ashleigh, our agent, was very prompt and communicated with us every step of the way. Friendly, professional service - highly recommended.

Tom Β· 11 November 2021

Agent replied Β· 10 November 2024

What a great review, thank you very much and for recommending us Thomas. We're delighted that everything went smoothly and if we can be of further assistance please do not hesitate to get in touch.

5/5

Google

Breckon and Breckon were fantastic. They delivered on exactly what they promised - producing an excellent brochure, organising a number of viewings, and always responding quickly to any queries I had. I would recommend them to anyone who wants a truly professional estate agent. CRPositiveResponsiveness, Quality, Professionalism, Value

Caroline Β· 11 November 2022

Agent replied Β· 10 November 2024

Thank you, Caroline, for your lovely review. It was a pleasure to be involved in the sale of your home and we are so pleased with how smoothly it all went through. Please do not hesitate to contact us if we can help in the future.

5/5

Google

I was shown round the flat I was interested in very promptly and from then on was dealing with the same person and kept very much in the picture. Any queries I made were dealt with swiftly and I feel that Patrick from Breckon & Breckon facilitated the purchase when there were any small hiccups.

Ros Β· 11 November 2021

Agent replied Β· 10 November 2024

Thank you Ros, good luck with your new investment.

5/5

Google

We chose Brecon+Brecon due to their good reputation . To our great delight the whole process took just 2 weeks and the tenant has moved in. Efficient team , Thank you very much. Karen

Karen Β· 11 November 2023

Agent replied Β· 10 November 2024

Thank you for your kind review, we are delighted you had a great experience., Ashleigh and the Letting team.

5/5

Trustpilot

Cannot speak highly enough of the…

Cannot speak highly enough of the Breckon team in Headington. From our first valuation meeting to the completion of the sale, we received fantastic support from Matthew and his team!

David Β· 24 October 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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