Andrews Headington reviews in Oxford

★★★★★ 5/5

Google

I have been letting a property through Andrew’s Headington for almost two decades now, and have only had good experiences. I am very grateful for all that the current and previous team have done to look after the place, manage tenancies, select appropriate tenants, and provide guidance on how to maintain the property. Highly recommended, thank you

Sadat · 9 August 2025

★★★★★ 5/5

Trustpilot

Denise walters is my property manager…(Andrews letting ) Based at the clifton branch in Bristol.l

Denise walters is my property manager who works for Andrews letting Agents.

Mr · 17 August 2026

★★★★★ 5/5

Trustpilot

Pleasant experience

We had an excellent experience all thanks to Sammi. His demeanour and professionalism were second to none and made the whole experience better when viewing properties with this group. Would definitely stay with them in future.

Trudi · 5 August 2024

★★★★★ 5/5

Trustpilot

Great service from Bear Flat

Great service from the Bear Flat branch, especially Emma Mussert and Holly Parfrey, who worked tirelessly to make a potentially awkward sale process much smoother. Many thanks to everyone involved for a five star service!

Rich · 15 August 2024

★★★★★ 5/5

Trustpilot

Andrew’s are great, Maria too!

Andrew’s are great! We have just rented our first property through them and it has all been such a positive experience. Maria was our letting agent who was super helpful every step of the way.

David · 15 August 2024

★★★★★ 5/5

Trustpilot

It was quite an interesting experience.

Juliana · 19 September 2026

★★★★★ 5/5

Trustpilot

Hayley tennet

Hayley is absolutely Amazing goes above and beyond to help me and my partner. She’s so outstanding very pleasant lady and will help you with anything. Always there at the end of the phone to help Any queries contact Andrews and ask to speak to Hayley

Rebecca · 13 January 2024

★★★★★ 5/5

Trustpilot

Sale of property

Friendly and approachable team always keen to help and settle any concerns regarding the sale of my property. Elliot kept me informed on a regular basis and dealt with any questions in a professional manner. I would recommend.

Simon · 19 June 2024

★★★★★ 5/5

Trustpilot

recent valuation by Andrews, Kingsbury.

Had a recent valuation visit by Sumita at Andrews, Kingsbury. She was 1 of 3 agents I invited too do this for me & was by far, the best of them! Informed & honest - she gave me practical advice & a realistic opinion on the current housing market. As well as being a really lovely person to have in your home! When I do put my home up for sale - it’ll be with Andrews!

Seeta · 28 November 2024

★★★★★ 5/5

Trustpilot

Special mention to Shamiya

Super prompt call back after I made my query. Shamiya was so lovely, warm, friendly, informative and really put me at my ease. The property was absolutely gorgeous, looking forward to hearing back tomorrow! Kate Clayton

Catherine · 23 July 2024

★★★★★ 5/5

Trustpilot

A responsive and very helpful team

A responsive and very helpful team, from initial letting to the resolution of issues. They are quick to respond, and wise in their advice. A good show all round and a pleasure to deal with.

Peter · 18 February 2026

★★★★★ 5/5

Trustpilot

Had a great experience viewing …

Had a great experience viewing the house in downend yesterday..Shamiya Simpson was excellent and very helpful in showing the house around. Was easy to contact her and was cheerful with the client. Will give 5 stars easily

Isaac · 2 July 2024

★★★★★ 5/5

Trustpilot

I would like to thank Brian Barnsby and…

I would like to thank Brian Barnsby and his team at Andrews for a quick sale of our house. Kept us informed throughout and resolved the few hiccups that inevitably popped up. If I had another house I’m sure they could sell it.

Thefryman · 8 March 2024

★★★★★ 5/5

Google

Jennifer Jones and Sammi Safi have truly been a gem in orchestrating my transition into my new apartment. Despite challenges with referencing from my previous letting agents, Jenni showed remarkable patience, kindness, and professionalism every step of the way. Her speed, responsiveness, and proactive approach are commendable. This being my first experience with Andrews, I must say that Jenni and Sammi are invaluable members of the team. Your dedication has truly impacted me positively. Please keep up the exceptional work!

Bello · 23 September 2024

★★★★★ 5/5

Trustpilot

Good customer service

Good customer service , understanding , responding the phone calls and messages

Lolyter · 6 August 2026

★★★★★ 5/5

Google

Andrews are professional, considerate, caring and competent - a five-star service.

Stephanie · 11 August 2026

★★★★★ 5/5

Trustpilot

Monika

Monika is very professional and attentive in dealing with matters relating to my let property. I am very pleased in regards to my interactions with her

Sepehr · 12 December 2024

★★★★★ 5/5

Trustpilot

Rebecca Newbrook is amazing

Rebecca Newbrook is amazing! Rebecca has worked through several recent challenges with our rental with patience and grace. She has kept us informed throughout. Thank you Rebecca.

Jen · 25 November 2024

★★★★★ 5/5

Trustpilot

Issy was helpful at the showing

Issy was waiting at the rental house for us when we arrived. She was helpful and kind during our visit and told us a bit about the services Andrew’s offers.

Christina · 10 October 2024

★★★★★ 5/5

Google

From the inception of my enquiry for a rental property in Oxford as I needed to move closer to my workplace Tayyub was so responsive and professional, so supportive and helpful and I give that credit to him for facilitating everything that helped me secure the best property which even exceeded my expectations. A special mention to Julie as well who was helpful when viewing properties. Tayyub and Julie were so informative that helped us to make an informed decision on the best property that suit our needs and suit us best! I truly appreciate your help and your professionalism. This means a lot to me as this means I am now very close to my workplace meaning less stress for me. I highly recommend Andrews Headington Team! I would use them again in the future! Thembi

Thembelihle · 24 October 2023

★★★★★ 4/5

Google

Great experience and great staff, especially compared to experience with other agencies in the area (supposedly rated higher). Special thanks to Joanne for going out of her way letting us view the property a second time over a weekend to take measurements in the unfurnished property so that we could order adequate furniture in advance of moving in. Special thanks to Liz as well, a very attentive and proactive property manager. Dropping a star for a few reasons: * We were not told some important information about the property. For instance, we only found out AFTER moving into the property that the gas fireplace was assessed as unsafe and disconnected without any possibility to reconnect it, for safety reasons. * Typos / mistakes in the inventory were not corrected after multiple emails and calls. For instance, a contractor showed up thinking they had two thermostatic radiator valves to fix instead of 3 after Liz confirmed to me over the phone that she had amended the invoice for 3 valves. * Lack of follow up on inventory issues. It is over two weeks now since Liz said she would hire a contractor to address a number of items that we listed to her in an email, and we haven't heard back about those items. In her defence, other items have been addressed in that time. Overall, like I wrote at the start, still the best and friendliest experience that we've had since we rent in the area!

Kevin · 24 October 2023

★★★★★ 2/5

Trustpilot

Nothing like the experience the rating makes it seem.

We've had our flat listed with a competitor for a while and were keen to get it moving.We had a good meeting with the agent here, he was friendly, knowledgeable and slick, and we said we'd be happy to co-list with them. He tried to pressure us into dropping the asking price to 'attract more viewers with the hope of getting up to what we're after'. I hate this tactic, and don't buy it for a second. He was hoping for a quick sale and to apply pressure when we get a lowball offer. This was the first warning sign. I said no, in writing, confirmed we'd be happy to co-list. I got a contract sent across to me with the price he pushed for and sole listing terms. The following day after this was sent I got 4 reminders before 10am. And he chased me a lot during the working day.I also had a call from the legal team, which again I was pressed to use because it makes the communication threads easier for the agent and solicitor. They gave us a quote twice what we got elsewhere, which they instantly dropped when I said I was getting other quotes. This annoyed me too. I then wrote to our agent and explained I was frustrated. Everything I'd written hadn't been taken into account, and the legal team essentially tried to rip us off. This is exactly what I got back (copied and pasted): Good to know the interest is starting to pick up. Not a problem about missing the calls, appreciate you have a schedule. We do not co list with other agents, the risk involved for you is higher as you may have to pay two estate agency fees so wouldn't advise. Of course would still like to support you in the sale so do let me know if you plan to switch agents. Also unfortunate the experience you have had with the legal team, they will try to be competitive in price where they can hence the discount offered.---No apology. No acknowledgement that he missed the only two things in an email. First time he's said they don't co-list, despite it being the fourth time I'd mentioned it. Doubled down on the idea the legal team should be rinsing us if they get the chance. This is not the service I expected after the reviews here.

MR · 4 September 2024

★★★★★ 5/5

Trustpilot

Molly Bentham

Molly Bentham from Andrews has been my contact through redecoration and re-letting my studio flat. My experience has been professional and relatively stress-free! From advertising to tenant move-in, on a 'let-only' agreement has taken 2 weeks! Very happy customer, thank you Molly :-)

Suzi · 5 February 2024

★★★★★ 5/5

Trustpilot

Many thanks to Isaac

Many thanks to Andrews, and especially Isaac, for all the hard work in making our recent move happen. Even after our first sale unexpectedly fell through they found us another buyer within 2 weeks.

Eoin · 22 July 2024