Trusted Agent profile Β· Oxford

Andrews Cowley reviews in Oxford

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

2,117 reviews across 2 platforms

59 Between Towns Road, Cowley, Oxford, OX4 3LR, OX4 3LR

Andrews's office in Oxford, at 59 Between Towns Road, is rated 4.9 out of 5 across 2,117 reviews on two platforms, including 87 Google reviews rated 4.8.

Google logo

4.8 / 5

87

Reviews on Google

This office

Trustpilot logo

2,030

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent experience as an overseas seller

The team were so helpful and proactive from the beginning of the sale process, Emily asked for a Teams chat very early on to get an idea of what I was after, as I live in Australia so was unable to meet in person. She provided very sound guidance on the marketing approach and gave me confidence that she and the team would work hard to get the best price possible for me. Communication was excellent throughout the whole sale process - would highly recommend.

Sarah Β· 14 October 2025

Agent replied Β· 23 October 2025

Hi Sarah, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Emily and our team. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa

5/5

Trustpilot

Friendly and Professional Service

I viewed a flat with Harpindar and Leila, who were both very friendly, polite and professional. They were welcoming, easy to speak to and provided all the important information about the property. Overall, a very positive viewing experience.

Marek Β· 8 September 2026

Agent replied Β· 23 September 2026

Hi Marek, thank you for your wonderful feedback! We're thrilled to hear that Harpindar and Leila made your viewing experience positive. Your satisfaction is our priority, and we appreciate your kind words. If you have any further questions or need assistance, feel free to reach out. Best wishes , Lisa

5/5

Trustpilot

I had a great experience with Matt…

I had a great experience with Matt woods as the estate agent for the property I was buying, the process in itself was a shamble but thanks to Matt constantly chasing the onward chain for updates, keeping myself and my partner in the loop at every opportunity, easy to get in contact with and respond to emails the same day definitely make the process easier to deal with. Would definitely recommend Matt & Rebecca at Andrews estate agents in bedminster both very professional and experienced massive thank you!

Jess Β· 30 October 2023

Agent replied Β· 26 October 2024

Hi Jess, thank you for the five star review for the team in Southville, with particular reference to Matt. We know he and the team work incredibly hard for our buyers (and sellers) to ensure everyone is kept updated throughout the process, it's fantastic to see they were on hand to help you through your experience too. Thank you again, Rhys.

5/5

Google

I was looking to buy a property and didn’t really know where to start, but Rebecca was incredibly helpful throughout the process. She guided me step by step, explained everything clearly, and made sure I understood what I needed to do. Her …

Shoaib Β· 17 June 2025

Agent replied Β· 8 October 2025

Thank you, Shoaib, for your wonderful feedback! We're thrilled to hear Rebecca made your property search smooth and informative. Your recommendation means a lot to us. If you need further assistance, we're here to help! Best wishes , Lisa

5/5

Trustpilot

Thank you Issy

I'm currently looking for a house to live with my partner so we can start a family. I was interested in a house which is unfortunately is unavailable. A lovely young lady Issy phoned me and let me know. We then discussed more about what I wanted in a house. I found that Issy was very knowledgeable, polite, friendly and very professional. Thank you 😊. Hopefully Andrews will find us a home

Amy Β· 12 April 2024

Agent replied Β· 26 October 2024

Hi Amy, thank you for the great five star review. Brilliant to see that Issy was so helpful in your experience and hopefully we are able to help you find your new home in the future. Thanks again for sharing your feedback, Rhys.

5/5

Google

We interviewed three estate agents before putting our house up for sale, but chose Andrews partly because Becca thought she'd be able to get us more money and partly because Andrews are independent and support charity. Their communication was excellent, and they didn't do the usual estate agent thing of suggesting drastic price drops just because there were not many viewings in the first week. It took a few weeks, but they found us the ideal buyer at the right price for us. They were always attentive throughout the process and kept us informed all the way through to completion. Highly recommended.

Simon Β· 7 October 2025

Agent replied Β· 8 October 2025

Hi Simon Gregory, thank you for your wonderful review! We're thrilled to hear about your positive experience with Becca and our team. It's great to know we met your expectations and found the ideal buyer. We appreciate your recommendation and support. Best wishes in your new home , Lisa

5/5

Google

I recently sold my house in Abingdon through Andrews. Becca and Grace were extremely helpful, friendly and professional in their approach. I'm very grateful to them for their assistance.

Julie Β· 3 November 2025

Agent replied Β· 10 November 2025

Hi Julie, thank you for your wonderful review! We're thrilled to hear that Becca and Grace made your experience positive. Your feedback is greatly appreciated, and we're grateful for the opportunity to assist you. Best wishes in your new chapter!

5/5

Google

Collaborative and professional Helped us secure our home from offer to completion in just over two months Easy peasy. Thanks to Becca and Grace for the hard work πŸ‘

Mike Β· 3 November 2025

Agent replied Β· 10 November 2025

Hi Mike, Thank you for your fantastic review! We're thrilled to hear that Becca and Grace made your home-buying process smooth and efficient. Your feedback is greatly appreciated, and we're delighted to have been part of your journey. Best wishes , Lisa

5/5

Trustpilot

Andrews estate agent - Fantastic service Fantastic Results

Having used Andrews in the past to buy and sell a property we decided to invite them to do a market asking price survey. Andrews completed the survey and during a visit to the property explained in great detail how and why the came to the valuation. They explained the current market conditions and provided a copy of the brochure they produce for the property. We were very happy and asked what would be the next step and commision rates if we decided to proceed with Andrews. Again this was explained in detail and clarity. Were were happy with the valuation and impressed with the team so decided to proceed with putting the property on the market with Andrews.A convenient day was arranged for an open day at the property and the team filled most of the available time slots. On Monday as was agreed we received 6 offers for the property and didn't feel pressured to select to select on. Time and space was afforded to us to decide. The whole process of selling a property is quite stressful and long winded, the Team at Andrews were always available to to and kept us updated with progress as much as the could.I would highly recommend Andrews estate agent to anyone looking to buy or sell and property and now consider them to be the "Family estate agent".

Michael Β· 13 October 2023

Agent replied Β· 26 October 2024

Hi Michael, we absolutely love reading customer feedback/reviews like this! Thank you so much for taking the time to leave a detailed explanation of how the team were able to assist you in not only selling your home but throughout the whole journey. As you mention selling a house can be stressful and our aim is to try and take as much of that stress away as possible, hopefully we delivered for you on that front and of course hope to help you again in the future. Many thanks for the terrific review, Rhys.

5/5

Trustpilot

I have been a long term Andrews…

I have been a long term Andrews Customer recently the Leasehold Dept changed the Agent responsible for our block (at our/the directors request)and having Luke Timms now as our contact is a breath of fresh air compared to what we have had in the past. Luke has done more for us in 6 months then the previous person did in 3 years. His honest, direct approach is much appreciated and the time he has given to ensure that we are happy with ongoing projects etc is so helpful. Our small block of flats feels like it has had a rejuvenation thanks to Luke and we the Directors are most grateful.

JM Β· 8 October 2023

Agent replied Β· 26 October 2024

Hi there, thank you so much for the review. Of course it's never great to see your were previous dealings weren't to your expectation, however it is of course really pleasing to see Luke has been on hand to assist you recently.We have been seeing lots of positive reviews mentioning Luke lately so we certainly know he is working hard to provide a brilliant service. Thanks, Rhys.

5/5

Trustpilot

Janine

Janine, Ed and Maria have helped me in every aspect whether it was hassle free move in or any help with home repairs . I am really happy with them and appreciate their efforts.

Ankita Β· 24 September 2026

Agent replied Β· 10 October 2026

Dear Ankita, Thank you for your wonderful feedback! We're thrilled to hear that Janine, Ed, and Maria provided excellent service. Your satisfaction is our priority, and we appreciate your kind words. Best regards, Andrews Head Office

5/5

Trustpilot

As a contractor

As a contractor, carrying out many many jobs over lots of years working with Andrew’s and primarily dealing with Michelle's Smethurst.I’ve found Andrew’s to be an excellent company which to work with. Moreover Michelle is the absolute stead rock of the letting/property management side of the business, her knowledge, and skill set to operate between landlord, tenant and contractor is exemplary. 5 stars Craig Moore

Craig Β· 30 July 2024

Agent replied Β· 26 October 2024

Thank you, Craig! We're thrilled to hear about your positive experience with Michelle and our team. Your kind words mean a lot to us. Looking forward to continuing our successful collaboration!

4/5

Trustpilot

Maintenance of our property

Last week we had a Directors meeting. I felt that Molly was on top of her game and I felt reassured that she understood the problems that we have at our property and we are now going forwards with sorting the problems out. Before Molly came on board, we had a manager looking after us who didn’t understand and failed to sort our problems through. Thank you Molly for your help on getting us back on track.

Customer Β· 7 December 2023

Agent replied Β· 26 October 2024

Thank you for the positive review and it's great to see that Molly has stepped up to the mark in managing your property. Great to see she's made such a strong impression in a short space of time. Thanks, Rhys

5/5

Google

I had the pleasure of working with Rebecca from Andrews during a recent move, and I genuinely couldn't recommend her highly enough. Throughout the entire process, Rebecca was organised, professional, and incredibly supportive, not just with …

A Β· 17 August 2025

Agent replied Β· 8 October 2025

Thank you, Sknnader and Adam, for your wonderful feedback! We're thrilled to hear about your positive experience with Rebecca. Your kind words mean a lot to us, and we're glad she could make the process smoother for everyone involved. We appreciate your partnership! Best wishes , Lisa

5/5

Google

We moved house in September, Andrews was the agent acting on behalf the couple we were buying from. Grace initially showed us around the house and she, along with Becca, supported us all the way through the process. We were impressed with their willingness to share information with us and chase the other agents, vendors and solicitors in the chain for updates. Thank you so much for your help in our journey!

Chris Β· 10 December 2025

Agent replied Β· 9 January 2026

Dear Chris Pearson, Thank you for your wonderful feedback! We're thrilled to hear that Grace and Becca provided excellent support throughout your home-buying journey. Your satisfaction is our priority, and we appreciate your kind words. Wishing you happiness in your new home! Best wishes , Lisa

5/5

Trustpilot

Michelle Smethurst, a First-Class Property Manager.

We have known and dealt with Michelle for over a decade now. She has always been professional, supportive and friendly. She is very responsive and always goes above and beyond to make sure any maintenance requests are handled in a timely manner.We cannot rate Michelle’s exceptional service highly enough and would like to take this opportunity to express our deep gratitude to her for making us feel well-looked after.

Leila.K Β· 8 May 2024

Agent replied Β· 26 October 2024

Hi Leila , Thank you for the five star review. It is great to hear that Michelle has gone above and beyond over the past 10 years and provided exceptional service. Thanks again , Lisa.

4/5

Trustpilot

A human touch

Sam went the extra mile to help my fiancee and I through the whole process of visiting, applying for and going through the checks to rent the property we just moved into, and showed much human compassion as we were in think of wedding preparation as well. Great communication from her and all the staff at Andrews, and made it easy. The reference check process was also very straightforward and helpful.

Ed Β· 27 March 2024

Agent replied Β· 26 October 2024

Hi Ed & Jo, thank you for leaving us a positive review. Great to see that Sam was on hand to help you each step of the way, we know Sam will really appreciate your feedback and we hope you are settled into your new home. Thanks, Rhys

5/5

Trustpilot

Bear Flat - Emma Mussert - absolutely fantastic experience

Bear Flat - Emma Mussert. Emma has been leading and supporting with our recent property sale. The process, through matters outside of her control, was very complex and spanned nearly 6 months. Throughout it, Emma was positive, supportive, and proactive - she actively interacted with our solicitors and the buyers to try and speed up action and improve communications. She constantly prioritised checking in to see what more she could do, was instant on her communication and responses and was a real shine of light throughout what was quite a tough and stressful time. I would not hesitate to recommend Emma, she has been absolutely super and the best experience I have ever had with an estate agent.

D Β· 4 September 2023

Agent replied Β· 26 October 2024

Hi there! Thank you so much for your lovely review! I am so pleased that Emma was able to help you through the whole process and lead you in the right direction whilst delivering support to yourself the whole way. We really appreciate this review, thank you for the recommendation and we wish you all the best for the future! All the best, Laura.

4/5

Google

Andrews recently sold our house. We found them to be very helpful and professional. Becca and Grace were always available to provide feedback and support through our the whole process.

Claire Β· 6 October 2025

Agent replied Β· 8 October 2025

Hi Claire, thank you for your kind words and feedback. We're thrilled to hear that Becca and Grace were able to support you throughout the process. Your satisfaction is important to us, and we appreciate your review. Best wishes in your new home , Lisa

5/5

Trustpilot

Our agent

Our agent, Holly, was extremely helpful throughout the process of buying our first home. She helped made the process feel less stressful and was always accommodating to our needs/ requests such as re-visiting the property on multiple occasions throughout the process and contacting the solicitors to chase up the progress without being asked too. Would always recommend Holly and Andrews.

Dan Β· 18 September 2024

Agent replied Β· 26 October 2024

Thank you, Dan. We're thrilled to hear Holly made your first home-buying experience a pretty smooth one. Your recommendation means a lot to us. Enjoy your new home!

5/5

Trustpilot

Furniture deliveries when you live…

Furniture deliveries when you live abroad can be more stressful than normal - especially because you cannot be there to receive them. Luckily for me, Brianna, Karina and Molly went out of their way to ensure that the deliveries made it safely into the property. I cannot thank them enough for being my eyes and ears and door openers. They didn't have to do this - they did it because they provide a brilliant service. Thank you again.

Lesley Β· 16 September 2023

Agent replied Β· 26 October 2024

Hi Lesley, thank you for the review. Great to see our staff members going above and beyond to help our customers out when they need us.Fantastic review, thank you Rhys.

5/5

Trustpilot

Letting through Andrews

I've been letting my rental property through Andrews for many years, and have always had efficient and prompt service from whoever I have been dealing with regarding both finding tenants and the management of my flat. Monika Lami is my current contact and she is just as efficient and helpful as her predecessors - I am very pleased.

AA Β· 8 October 2024

Agent replied Β· 26 October 2024

Thank you ! We're thrilled to hear about your positive experience with our team, especially Monika. Your satisfaction with our service over the years means a lot to us.

5/5

Trustpilot

First time buyers

Upon getting an offer accepted for our first home, we can recommend Andrews and more specifically, Elliot, the estate agent that we have dealt with directly. He has been super helpful, always approachable and quick to return our questions and queries. As first time buyers the whole process was very new to us but Elliot made things as simple and straightforward as possible and we have felt confident throughout the process.

Lee Β· 14 February 2024

Agent replied Β· 26 October 2024

Hi Lee, thank you for the five star review. Fantastic to see that Elliot and the team were able to deal with all your needs and help you through the process. We know that it can be difficult to navigate a house move, especially as a first time buyer, so it's brilliant to see that the Andrews team were on hand to help you each step of the way. Thanks, Rhys

5/5

Google

Excellent service from Andrews and special thanks to Becca. The process was smooth, communication was great and our mother's house sold quickly and easily. Highly recommend.

Jane Β· 27 October 2025

Agent replied Β· 10 November 2025

Thank you, Jane, for your wonderful review! We're thrilled to hear about your positive experience with Andrews Botley and Becca. It's fantastic to know the process was smooth and efficient. We appreciate your recommendation and look forward to assisting you in the future! Best wishes , Lisa

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Andrews's Google reviews

Questions about Andrews Cowley

How many reviews does Andrews Cowley have?

Andrews's Oxford office has 2,117 reviews across two platforms: 87 on Google, 2,030 on Trustpilot (across the whole business).

What is Andrews Cowley's rating?

Andrews Cowley is rated 4.9 out of 5 across all 2,117 reviews, and 4.8 out of 5 on Google from 87 reviews.

Where is Andrews's Oxford office?

Andrews Cowley, 59 Between Towns Road, Cowley, Oxford, OX4 3LR, OX4 3LR.

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