Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe company really helped to get things…
The company really helped to get things sorted out Vero quickly and also helped me to arrange things in a very professional way.Nancy Henley she really does a great job and hats off for her patience even during her busy schedule, she helped me to get the online form filled. Thanks for all great helps.
Harikumar · 12 January 2023
★★★★★ 5/5
TrustpilotSouthfields branch
Such kindness and help from Tomasz and Michelle in the Southfields branch who helped with my recent renewal process.So pleased with this branch and I would highly recommend to anyone looking to rent. I have been a long term tenant and over the years always been very happy with the service received and been welcomed warmly in the office.
Zivka · 3 August 2022
★★★★★ 5/5
TrustpilotDealing with Josh whilst looking to…
Dealing with Josh whilst looking to purchase a property has been a really great experience. His knowledge of the market & understanding of what we're looking for and how he can fit this brief has been brilliant, and nothing has been too much of an ask for him.Highly recommend - thanks again Josh!
Carl · 11 March 2023
★★★★★ 1/5
TrustpilotDisgusting service
Disgusting service. Have all sort of issues around my flat that this company is stealing as they are providing no service to us. Yet to find someone competent in this company.
Naomi · 13 January 2022
Agent replied · 25 October 2024
Dear Naomi, this doesn’t sound right and we’d like to look into what has happened here. Please could you get in touch with us at wecare@andrewsonline.co.uk with some more details and we’ll get back to you?
★★★★★ 5/5
TrustpilotHouse Viewing
Steve in the Horley branch was excellent at communication prior to the house viewing and very accommodating to fit us into the open day. The viewing itself was a pleasure, with Steve taking every care that all known details were mentioned and questions answered. Very professional, and conveyed his genuine passion for the property.
Steve · 4 February 2023
★★★★★ 1/5
TrustpilotHiding behind a so called social…
Hiding behind a so called social purpose they are beyond contempt. A bunch of part time jokers playing shop putting their own self interests first.BEWARE & STAY CLEAR.
Shaine · 11 June 2022
Agent replied · 25 October 2024
Dear Shaine, our social purpose is in fact our sole reason for being and is why we exist. As such, we take complaints serious and would be keen for you to get in touch via wecare@andrewsonline.co.uk so that we are able to look into your experience in more detail.
★★★★★ 5/5
TrustpilotVery friendly and helpful
Very friendly and helpful, clearly knew the property and area, no pressure
Jean · 11 November 2023
Agent replied · 25 October 2024
Hi Jean, thank you for taking the time to give us a five star review. Glad to hear our team has been friendly and helpful to yourself! Thanks again and all the best, Laura.
★★★★★ 5/5
TrustpilotVery competent
Very polite and helpull
Felipe · 26 April 2024
Agent replied · 25 October 2024
Hi Felipe, thanks for the five star review. Great to see you've had a brilliant experience. Thanks, Rhys
★★★★★ 5/5
TrustpilotI'm pleased with Staff service in…
I'm pleased with Staff service in viewing the property. I appreciate. Thank.you
Chuka · 2 November 2023
Agent replied · 25 October 2024
Hi Chuka, thank you for the five star review, brilliant to see you had a great experience with our team.Thanks, Rhys
★★★★★ 5/5
TrustpilotShannon at Downend branch
Shannon at Downend branch. Very professional and detailed.
JIDE · 25 January 2024
Agent replied · 25 October 2024
Hi Jide, thank you for the five star review. Brilliant to see that Shannon and the Downend team have been able to provide such a good service and experience to you. Thanks, Rhys
★★★★★ 5/5
TrustpilotEmily at Stroud
Emily, from the Stroud branch, has genuine warmth, interest and enthusiasm for the properties and also the people selling them, which makes for a trusting and reliable relationship when selling and buying. She keeps regular contact and has a perfect grasp on what buyers are looking for. A safe pair of hands!
B · 4 March 2023
★★★★★ 5/5
TrustpilotMoving
Looking for somewhere to move to is stressful but Lorna at Andrew’s in Barnet has made things so much easier! She’s been so lovely and keeps me updated on things which is so appreciated. Shows that she really cares about finding homes for people! Thankyou Lorna!
Cara · 24 August 2023
★★★★★ 5/5
TrustpilotTime conscious
Time conscious, politeness, good communication skills 👌 Shannon
Tonny · 13 January 2024
Agent replied · 25 October 2024
Hi Tonny, thank you for your five star review. Amazing to see Shannon has provided you with excellent service! Thanks again and all the best, Laura.
★★★★★ 5/5
TrustpilotFriendly and helpful staff
Friendly and helpful staff acting promptly when assistance required.
Joseph · 19 December 2023
Agent replied · 25 October 2024
Hi Joseph, thank you for taking the time to write a five star review. Fantastic to hear you had such a positive experience, thanks for sharing! All the best, Laura.
★★★★★ 5/5
TrustpilotGreg Lines of the Stroud branch is…
Greg Lines of the Stroud branch is friendly, helpful and professional.
Harry · 19 October 2023
Agent replied · 25 October 2024
Hi Harry, thank you so much for leaving us a five star review, particularly for Greg, we know he'll appreciate it!Thanks, Rhys
★★★★★ 5/5
Trustpilotvery helpful estate agent
very helpful estate agent. Timely and professional. very helpful.
Diane · 1 December 2023
Agent replied · 25 October 2024
Hi Diane, thank you for writing a five star review. Really glad to hear we were very helpful, and professional! Thanks again and all the best, Laura.
★★★★★ 5/5
TrustpilotAshley @Westbury-on-Trym
Me and my husband met Ashley at a property viewing this afternoon. He was extremely helpful and very knowledgeable of the property and the area around. We look forward to seeing you on the next viewing, thank you so much I know you will find us that perfect one.
Gemma · 28 April 2023
★★★★★ 5/5
TrustpilotI received the Best Lettings experience…
I received the Best Lettings experience i could ask for . Everyone was so helpful and welcoming . Soon as I walked into branch everyone had a smile on their face . From start to finish I couldn’t of asked for a better experience at the Clifton branch .
Taomi · 19 April 2023
★★★★★ 5/5
TrustpilotExcellent service
Excellent service from Shannon at the Downend branch
Tenant · 7 December 2023
Agent replied · 25 October 2024
Thank you for the five star review, brilliant to see that Shannon and the team in Downend gave you such a positive experience. Thanks, Rhys
★★★★★ 5/5
TrustpilotReally happy I came across this estate…
Really happy I came across this estate agent. Made making one of the biggest decision very easy and seamless. From the property agent Isaac to the Mortgage advisor Ella I felt I was in good hands. Was also great to get all the services needed to buy a property under one group.Thanks for all you help
Seana · 22 July 2022
★★★★★ 5/5
TrustpilotShannon Bird at the downend branch was…
Shannon Bird at the downend branch was very down to earth and professional from the very beginning of my search for a new flat. She made sure the experience was smooth and she was also very speedy when it came to follow ups. Very good Agency. 10/10
Calvin · 22 May 2023
★★★★★ 5/5
TrustpilotAshley, Claire and the Team at Westbury-on-Trym
I thought we had set Ashley & Claire an impossible task with the sale of my tenanted property with so many demands and complications. But they achieved everything we asked of them and from start to finish in less than 10 weeks from offer to completion ! Thank you again.
Anthony · 8 February 2023
★★★★★ 5/5
TrustpilotGreat service from the team in…
Great service from the team in Southville
Becky · 5 December 2023
Agent replied · 25 October 2024
Hi Becky, thank you for the five star review, great to see you had such a positive experience with the team at Andrews Southville, all the best, Rhys.
★★★★★ 5/5
TrustpilotStress free househunting.
Time taken to carefully listen to and match our requirements. Our agent, Daniel, was very informative and knowledgeable at all our viewings. Anything he didn't know or wasn't sure of, he quickly found the answers to. All in all, a surprisingly pleasant experience.
Brian · 26 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.