Trusted Agent profile · Oxford
★★★★★
1,344 reviews across 2 platforms
82 Rose Hill, Oxford, OX4 4HX, OX4 4HX
Part of Allen & Harris, see every office.
Allen & Harris's office in Oxford, at 82 Rose Hill, is rated 4.8 out of 5 across 1,344 reviews on two platforms, including 202 Google reviews rated 4.7.
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
5/5
TrustpilotHad a viewing today with Issy based in…
Had a viewing today with Issy based in the Downend branch. She's been fantastic, gave us all the information we needed with clear communication throughout. I would 100% recommend :)
Thank you, Izzy! We're thrilled to hear about your positive experience with Issy. Your recommendation means a lot to us!
5/5
TrustpilotI really appreciated from the proactive…
I really appreciated from the proactive mindset of James Fox, who works at Clifton Branch. He proactively search the properties am looking for. Post the messages on time. Although I can’t sign the Let with him as I found another property that is more suits for me, but I would like to show my high appreciation to James. His mindset is a rare find in UK. In future if I will look for property again, I will for sure love to ask James and your company’s help. Thank you with Best Regards,Winnie
5/5
TrustpilotMichael provided exceptional service…
Michael provided exceptional service throughout our tenancy process. He was prompt, professional, and always ready to assist with any questions. His dedication and efficiency made the experience stress-free. Highly recommend!!
Thank you for the five star review. Amazing to see that Michael has been so helpful to you. Thanks for sharing your experience, Rhys.
5/5
TrustpilotAll round fantastic
A very long transaction with a number of bumps along the way. I can't count the number of times Claire (Westbury on Trym branch) saved the deal. Huge thanks for the hard work. Highly professional and very efficient.
Hi Michael, thank you for the review. Brilliant to see that Claire was working hard to keep everything together and that her efforts were recognised. We know she will really appreciate the kind words and positive review. Thanks, Rhys
5/5
TrustpilotProperty viewing
Was shown around by Shamiya yesterday. She’s a star. Was so patient with all my questions and really helpful and overall a nice and a calm person 🙌🏼
Thank you, Bakhtawar. We'll pass on your kind words to Shamiya.
5/5
TrustpilotA fantastic service from Denise Walter…
A fantastic service from Denise Walter in the Clifton Branch. Quick and efficient responses which is just what you want. A breath of fresh air in today’s (supposedly busy) world. Thank you very much Denise.
Hi James, thank you for the five star review. Brilliant to see that Denise has been able to support you whenever required, we know she will really appreciate the review. Thank you, Rhys
5/5
TrustpilotSouthville branch cleaner
I popped into Andrew’s in Southville this morning and finally had the pleasure of meeting Lisa! I came in to express how happy I was with Julene’s cleaning of the property I started renting earlier this week. She did such a thorough job and it was really quite impressive how sparkling she got the oven looking! She brought a lovely energy into the house as well and I just felt that her hard work should be noted as I used to do cleaning myself!
5/5
TrustpilotHad a brilliant experience with this…
Had a brilliant experience with this company. In particular, Lisa Bird-Parsons from the Southville office was very helpful and knowledgeable in helping find my mine and partners next home.
Thank you, Emily! We're thrilled to hear about your positive experience. Lisa will be delighted to know she could assist you and your partner in finding your new home.
5/5
TrustpilotFantastic Customer Assistance
Shannon from the Downend branch has been helping us through the viewing and renting process and as first time renters, the help and assistance we've had has been excellent.Quick to respond and made everything easy to understand!
Hi Ethan, we really appreciate you taking the time to share your experience and we are so pleased that Shannon made your move as easy as possible. We hope you enjoy living in your new home! Thanks, Rhys
5/5
TrustpilotHighly recommended
Our experience with Bobby at Barnet branch has been extremely positive. Moving can be stressful but with his help the process has been very smooth and stress free. Thank you Bobby!
5/5
TrustpilotI have to say the service I have…
I have to say the service I have received from Molly, Freya and the team at the Keynsham branch has been first class.Friendly, prompt and totally professional.I would definitely recommend their services.
5/5
TrustpilotIssy at Downend Amazing :-)
Issy at the Downend branch was amazingly helpful at getting me a same day viewing on a rental property. She was very understanding of my urgent situation. Many thanks
5/5
TrustpilotMolly has been a fantastic help…
Molly has been a fantastic help securing the right tenants for my property. Always on hand to answer any questions and nothing was too much trouble. Thanks again Molly
1/5
TrustpilotMost careless letting agent of the UK
I have been fighting with this agent for several weeks now as they dont bother repay me the deposit. Even though the landlord agreed for the deposit to be returned to me, this agency doesnt care. In most cases they dont even answer my messages and when they do, those are just empty promises. Absolute rubbish service. AVOID!!!
We are sorry to hear that you have reason to complain, someone will be in touch shortly to understand your concerns and investigate.
5/5
TrustpilotPositive first experience
Very helpful and polite member of staff, who took the time to understand my housing requirements. Very good follow up after our initial conversation.
Hi Jason, thank you for your kind words! We're happy to hear that our staff were able to assist you effectively. We appreciate your feedback! Best wishes, Jake
5/5
TrustpilotMonika has always been a STAR
Monika has always been a star in how she handles matters. She gets things resolved in professional and customer focused manner. She is pleasant and warm in her interactions.
Hi Oli, thank you for taking the time to leave us a review. We know that Monika will really appreciate seeing your feedback. Thanks again, Rhys
5/5
TrustpilotSteve was genuine and honest great service
Steve was great very informative friendly and helpful infact i would say he was probably the most honest and reliable agent we have had so far just wish he was the agent selling our house.
5/5
TrustpilotGreat service from Luke Timms in Leasehold
We live in a Victorian conversion which requires considerable upkeep..followed Luke from another company as I know he’s got the expert knowledge to manage this. Great so have the peace of mind that our lovely old building is in safe hands.
Hi Melanie, thank you for taking the time to write us a five star review! Great to see Luke from our leasehold team has been keeping your mind at peace knowing your property is in good hands with him. Thank you again and all the best, Laura.
5/5
TrustpilotThis is for Michelle Smethurst
This is for Michelle Smethurst, based in Southfields, who has managed properties for me for 16 years. Always kept me informed and found solutions for me. Many thanks!
Thank you, William! We're thrilled to hear about your positive experience with Michelle. Your kind words mean a lot to us.
5/5
GoogleSulyman was very pleasant and super efficient. Because we came from London, he showed us several places in one afternoon and we found a place on that very first day. He was very helpful every step of the way afterward. I cannot recommend them enoughPositiveResponsiveness
5/5
TrustpilotVery pleased with Keynsham brach
I used Keynsham branch and they were amazing. Buying a house is always stressful but Justine made it easier. She was very professional and helpful. Always respond quickly. I'd definitely recommend using them!
5/5
TrustpilotMy partner and I contacted Andrew’s…
My partner and I contacted Andrew’s property estate to arrange a viewing on a property in Horley. Stephen replied to our phone call and was super helpful since that moment! He was quick and efficient to accommodate all of our requests. He managed to accomodate a viewing even outside the open day which was fabulous as with our working schedule it is hard to match the days. He was very professional, effective and a nice person which helped us very much to really relax and see the property without any pressure. He took care of everything like answering our queries and helping us to find information from other departments. You can see he is passionate on what he does and is also super friendly.
5/5
TrustpilotWhen I met with the estate agent
When I met with the estate agent, Shamiya, she was lovely. Was very detailed in how she showed me around and was helpful with any questions I had.
Thank you, Chantelle! We're thrilled to hear Shamiya provided such a positive experience. Your feedback is greatly appreciated!
5/5
TrustpilotExcellent viewing with Shamiya
I had a viewing with Shamiya today and it was a lovely experience. She answered all the questions I had and made me feel supported. Thank you!
Thank you, Liv. It's great to hear that Shamiya provided a supportive and informative experience. We appreciate your feedback!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Allen & Harris Oxford, Rose Hill hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Oxford.
