Every review we hold for the Ossett office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI would like to thank Karen Marijewko…
I would like to thank Karen Marijewko for all the help with the purchase of my new house. And Liz and Joanne for the sale of my old house. They was very professional and friendly and kept me informed every step of the way. I would highly recommend Richard Kendall to anyone.
Graham · 20 September 2023
★★★★★ 5/5
TrustpilotMandy was fantastic!
Mandy was fantastic!! Good clear communication throughout the whole process. Questions were also answered promptly. Highly recommended!!
H · 26 November 2023
Agent replied · 19 June 2024
We really do appreciate you taking the time to leave a review for Mandy, thank you
★★★★★ 5/5
TrustpilotWe are completing today on our house…
We are completing today on our house purchase. This has taken some time but Karen Marijewko has been wonderful at keeping everyone communicating and the purchase progressing. Thanks Karen for your efficiency.
Sarah · 12 August 2022
Agent replied · 19 June 2024
Thank you for your review
★★★★★ 5/5
GoogleSuzanne and Donna were fantastic throughout the buying process. They regularly kept in touch, were quick to respond to any questions, and were integral to ensuring all parties were kept on track. I can highly recommend this company. Thank you!
Carolyn · 27 May 2024
★★★★★ 5/5
TrustpilotGreat customer services
Great customer services, excellent communication Amy was really great and supportive. I felt I was listened to.the agency followed up issues with electrical appliances
Veronica · 18 May 2023
Agent replied · 19 June 2024
Thank you for leaving Amy at our rental department a review.
★★★★★ 4/5
TrustpilotI can highly recommend Richard Kendall…
I can highly recommend Richard Kendall as an Estate Agent. They kept us up to date,were friendly,reliable and professional. Catherine and Shireen were very supportive in what was a challenging move !
Linda · 5 August 2022
Agent replied · 19 June 2024
Thank you for leaving a review
★★★★★ 4/5
GoogleMandy Bennet at the Ossett office has been a huge help, and a great support during my house rental and sale. Thanks Mandy, you're a superstar, i am so very grateful to you.
Stu · 18 June 2022
Agent replied · 17 June 2024
Thank you for the review for Mandy
★★★★★ 5/5
TrustpilotRichard Kendall - Ossett
Lucy was an integral figure who ensured smoother communication and coordination among all parties involved in the chain, including elusive solicitors. I highly recommend Lucy and the team at Richard Kendall in Ossett for their professionalism, expertise, and cohesive communication.
Gemma · 21 May 2024
★★★★★ 1/5
TrustpilotAbsolutely shocking service
Absolutely shocking service from Richard Kendall's, we put our house on the market after being valued by Simon Kendall , 3 months later and we have had one viewing, no contact from Richard Kendall's, I have made numerous phone calls to recommend changing photos, sharing it on social media, lowering the price. Its difficult to see why they charge so much when I am the one telling them how to advertise my property.I have now put in notice to withdraw the property and spoke to a rather rude weekend manager who said that I was unable to speak with Simon Kendall as he deals with the letting side of things, funny how he was keen to speak to me when I was considering putting the house up for sale and now he's unavailable for the next 2 weeks!Extremely disappointing service from Richard Kendall's and I would not advise anyone to sell their home with this agent.
Mrs · 24 July 2022
Agent replied · 19 June 2024
We are sorry you have found cause to complain regarding your current service. We have since spoken and we look forward to working with you in the coming weeks. Thank you for your feedback.Richard Kendall Estate Agent
★★★★★ 4/5
TrustpilotI sold my house through Richard Kendal…
I sold my house through Richard Kendal ans it completed in June 23 and whilst it wasn't straightforward that was not down to Richard Kendal. Amanda kept us fully informed and up to date with progress. All in all I was happy with how the sale went.
Vanessa · 27 December 2023
★★★★★ 5/5
GoogleMandy provided us with a great service when we bought our house and we would definitely recommend her.
Derly · 9 October 2025
Agent replied · 23 October 2025
Thank you for leaving a review for Mandy.
★★★★★ 5/5
TrustpilotVery professional and communicative
Very professional and communicative. Jessica was such a massive help whilst I was moving out and nothing was too much. I would definitely recommend
Katherine · 27 April 2023
Agent replied · 19 June 2024
Thank you for leaving the review.
★★★★★ 5/5
TrustpilotElizabeth Cooke was excellent
Elizabeth Cooke was excellent at keeping us updated about a long and complicated chain, and went out of her way to get updates from various relevant parties.
Anthony · 10 December 2024
★★★★★ 5/5
TrustpilotExceptional service.
Exceptional service.Liz kept me informed throughout the whole process.
Rosemary · 20 April 2024
Agent replied · 19 June 2024
Thank you for leaving a review.
★★★★★ 5/5
GoogleFive Star Service
Having lived in our house for over 50 years selling was a daunting prospect. From the start all the staff at the Ossett office were welcoming and very helpful.
Mandy, who handled our sale, guided us through every step and kept us fully informed throughout. She did far more than we could reasonably have expected, always willing to make the extra effort to help ease our way through the process.
If you are looking for a local estate agent then I highly recommend Richard Kendal and the ‘5 Star’ team in Ossett.
Colin Jackson
Colin · 18 June 2022
Agent replied · 17 June 2024
Thank you so much for leaving this review for Mandy
★★★★★ 5/5
TrustpilotLeah - Ossett Branch
Leah at Ossett Richard Kendal dealt with the purchase of our new house and worked on behalf of the vendor. However she was an absolute superstar, she was always in contact and checked in with us and kept us up to date. She went up and beyond for us even though she was not working on our behalf.She kept me very sane in a the mix of a very stressful time of moving house.
Isobelle · 20 December 2024
★★★★★ 5/5
TrustpilotElizabeth Cooke was an absolute pearl
We cannot speak highly enough of the level of service we received from Elizabeth throughout our purchase. She was lovely to talk to, allayed all our worries in the most stressful moments and expertly wrangled an exceptionally unruly chain of solicitors.Our weekly chats were a highlight throughout the process.
Dan · 3 September 2024
Agent replied · 23 October 2024
Thank you so much for leaving such a lovely review for Liz
★★★★★ 5/5
TrustpilotGreat service from start to finish
Great service from start to finish - I cant recommend enough the Pontefract branch of Richard Kendall Estate Agent
Ate · 16 September 2025
Agent replied · 23 September 2025
Thank you so much for your kind words. We are delighted to hear that you received great service from start to finish with our Pontefract branch. Your recommendation means a lot to us and we will be sure to share your feedback with the whole team.
★★★★★ 5/5
TrustpilotProfessional and caring
From my first meeting with Roger Hall, who viewed my property prior to sale, I knew I had chosen the right estate agents. The lovely Karen Preece, who was my appointed agent, kept me updated and calm, not always an easy task as the process of selling and buying progressed. Whenever I telephoned the office, the rest of the staff were wonderful, ensuring if they were not able to help, Karen or another agent would return my call very quickly. I recommend Richard Kendall Estate Agents wholeheartedly.
Patricia · 20 May 2022
Agent replied · 19 June 2024
Thank you for the 5* review
★★★★★ 5/5
TrustpilotSatisfied
Hi, Both of us my wife and I are thankful to Karen Marijewko for her hard work and dedication made sure the sale was completed thanks Karen.
Tariq · 9 December 2022
Agent replied · 19 June 2024
Thank you for the review.
★★★★★ 5/5
TrustpilotCouldn't recommend enough!
Our whole experience with Richard Kendall was 5*. From deciding to sell our home and making an offer on a new house, the team at Richard Kendall were there to support every step of the way. Joanne, Amanda and Liz gave constant updates to keep us in the loop on how the sale/purchase was going and helped to answer any questions that we had. Everyone was so friendly and approachable and made the stressful process of moving home so much easier. Thank you to everyone at Richard Kendall for all of your help. If you're thinking of selling your home, we'd definitely recommend that you give Richard Kendall a call!
KHunter · 6 May 2022
Agent replied · 19 June 2024
Thanks so much for taking the time to leave a review
★★★★★ 5/5
TrustpilotFantastic service from start to finish…
Fantastic service from start to finish from Amanda and Joanne. This was for a house purchase and it was a complicated case, however, we were provided with regular updates and this helped to calm our nerves. Any questions were dealt with quickly with Amanda and Joanne liaising with the vendor which meant that we did not have to rely on the lawyers who can be slow at times. It was very good to have dedicated staff who were dealing with our case and despite the inevitable bumps in the road, Richard Kendall's team proved to be fantastic. Following completion, I reported an issue with using the HIVE heating system and Joanne (who lived nearby) actually came around and demonstrated this for me. As such, our expectations were exceeded. Thank you both and as a result of this, I am now selling a property via Richard Kendall.
Jason · 6 May 2022
Agent replied · 19 June 2024
Thank you for the review
★★★★★ 5/5
TrustpilotExcellent service throughout the whole…
Excellent service throughout the whole process, the house sale wasn't straight forward either, special thanks to Amanda Holt, she worked tirelessly to make sure everything ran as smoothly as possible.
Laura · 8 October 2024
★★★★★ 5/5
GoogleMandy has been such a great help during the purchase of our new house. She has gone above and beyond chasing people for us.
Very helpful and friendly, thank you Mandy.
Alice · 18 June 2022
Agent replied · 17 June 2024
Thank you for the lovely review for Mandy
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