Letzone Orpington reviews from tenants

3.0

★★★★★

2 reviews from tenants · all 15 reviews

7 Telscombe Close, Orpington, Kent, BR6 9RQ

2 reviews of Letzone's Orpington office come from tenants, rated 3.0 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so.

Reviews from tenants

2 reviews from tenants, from every platform, shown as written. First names only.

1/5

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Tenant

Letzone

After messing us around for several weeks the rental property fell through thanks to the incompetency of this agency. The staff are rude, inexperienced and very good at making excuses for there unprofessionalism. Michelle the manager is very discourteous and inefficient. But very good at BS! I would not recommend this agency at all! They don't even deserve one star....

Claudia · 19 November 2015

Agent replied · 23 November 2015

Thank you for taking the time to review. However, i must point out, as you are aware, the landlord withdrew the property form the rental market without warning. This was not a decision that we had any control over as the agent.. In response to your other comments, you were only ever dealt with in a professional & polute manner. Your husband was very rude and threating to myself and other staff, and his calls to our company had to be blocked. I would also recommend you are truthful in respect of how much you earn in future, as you will need bank statements to prove everything. Sadly in this case you couldnt provide proof.

5/5

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Tenant

Excellent service

I would highly recommend Letzone to anyone and also gladly use their services again myself. Helpful during the letting process, replied to emails quickly and kept us updated regularly throughout the process. We felt we were in a good hands from the first time. Very competent and responsive agent and staff, friendly, top of the process, great communication. We were so pleased with their professionalism. Really excellent service.

Gabriella · 16 December 2015

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions from tenants about Letzone Orpington

What do tenants say about Letzone Orpington?

2 reviews from tenants, rated 3.0 out of 5 on average. For example, Gabriella wrote: "I would highly recommend Letzone to anyone and also gladly use their services again myself. Helpful during the letting process, replied to emails quickly and ..."

How do you know a review is from one of the tenants?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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