Every review we hold for the Orpington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently sold our property and bought with JDM in Petts Wood and honestly couldn’t be happier with the experience.
We had previously been on the market with another local agent and, unfortunately, it just wasn’t a positive experience. Communication
was lacking and we didn’t feel confident in the process. The difference when we moved to JDM was night and day.
JDM took our property back on and had it sold within just 5 days! From start to finish, everyone was incredibly professional, proactive and genuinely friendly. We felt informed and supported every step of the way.
Teresa and Jenny were absolutely brilliant, knowledgeable, responsive and always happy to help. And a very special shout out to Trish, who was an absolute pleasure to deal with. I actually miss speaking to her!
If you’re looking to sell in Petts Wood, I wouldn’t hesitate to recommend JDM. In our experience, they are definitely the best agents in the area.
Ella · 16 February 2026
★★★★★ 5/5
GoogleI am a buyer’s representative and recently agreed a purchase for a client with JDM Petts Wood. This branch was an absolute pleasure to work with, from organising viewings and negotiating the offer to supporting the process throughout. Their openness and willingness to collaborate with MyPIPS Ltd made everything run smoothly and allowed my clients to focus on their day-to-day lives without stress. Thank you for making the experience so seamless.
Patricia · 16 February 2026
★★★★★ 5/5
GoogleWe had a probate house sale which in itself is quite an emotional thing. We had lots of viewings booked in and received a few offers in Sept and went with a lady who we were all told was in a good position to proceed. The buyer then proceeded to take an absolute age to do any paperwork or get any survey etc organised. Finally doing this at the begining of December!!! Causing masses of un-needed stress. This buyer eventually pulled out on exchange day at the end of January, after being given at least 4 occasions when she was asked if she actually still wanted the house Trish was a constant support during this time and was in touch regularly updating us.
We put the house back on the market immediately and within 24 hrs had 4 viewings booked in for the Saturday. From this we got 3 offers and a buyer ready to proceed immediatley. Within 5 weeks of the viewing we have exchanged and completed with Trish again being the point of contact. Over the course of both sales we have probably spoken to everyone who works in the Petts Wood branch and have always been treated with courtesy and respect.
We would use JDM again and wish the new owners a very long and happy life in their new home and thank them for making the 2nd time a much nicer and speedier experience.
Caroline · 16 March 2025
★★★★★ 5/5
GoogleLisa and the team at JDM Petts Wood team acted for us in the sale of our house in Lynwood Grove, Orpington between September 2024 and February 2025. The whole team were engaging and committed in acting on our behalf. They quickly found us a buyer and then drove the sale through to exchange and completion. Lisa in particular was fully engaged at every important stage of the sale and ironing out the inevitable wrinkles which occurred. She was critical in us achieving an excellent end result. We would highly recommend Lisa and the JDM team.
Hugh · 24 February 2025
★★★★★ 5/5
GoogleLisa and her team were really efficient and kept in very good communications with us throughout the purchase and sale of our properties. We initially had our property with another local agent, however JDM were able to present our home to a much larger audience and ensure that we achieved a speedy sale at a competitive price. Everyone is the team were very personable and empathetic which helped with what can be a very stressful life experience. Well done & thank you to all at JDM.
Avril · 29 December 2024
★★★★★ 5/5
GoogleLisa and the team worked incredibly hard over many months to help us secure a property. It was always possible to speak with someone when we needed to, and we found the overall service afforded very helpful throughout.
Nathan · 16 February 2026
★★★★★ 5/5
GoogleWhat an absolute pleasure we’ve had buying through JDM. They have been so helpful throughout the whole process, especially Trish, who helped with all our questions and just generally throughout the whole process up until the exchange. Thank you so much!!
Darcie · 16 November 2025
★★★★★ 5/5
Google(Jordan) have being so amazing from the very first day he spoke to me on the phone regarding the property in Chislehurst, I can not thank you enough for your understanding, kindness and proffessionalism.
Also after I spoke to Suzanne I concluded that they are absolutely the best Estate agent in uk. Her mannerism is from the top draw.
Have been in contact with severe Estate agency but Suzanne make me feel human with the way she relate.
Thanks so much Suzanne for given us the opportunity to make the house in Chislehurst our home.PositiveResponsiveness, Quality, Professionalism, Value
Henry · 25 August 2021
Agent replied · 16 June 2024
Henry, thank you so very much for the review and the feedback. It's always lovely to get such positive feedback about our people from our customers, thank you.
★★★★★ 5/5
GoogleExcellent service from this agent. We tried selling through another agent and there was no get up and go. Moved to JDM and the whole process came alive. Kerry was great when it came to selling. And then Trish was amazing at progressing the …
Emily · 16 September 2025
★★★★★ 5/5
GoogleFrom the very start, Teresa was extremely knowledgeable and made the whole process clear and straightforward. Trish went the extra mile to make sure everything ran smoothly and was always on hand with support and guidance. Both were …
Steve · 16 October 2025
★★★★★ 5/5
GoogleExcellent experience and service all round from JDM Petts Wood. Thank you to the whole team, especially Lisa, for always being available to answer questions and for being so proactive in helping the process along.
Berenice · 16 November 2025
★★★★★ 5/5
Googlejust a note to say thank you to all at JDM Petts Wood for your help with our recent purchase
special mention to Lisa who went that extra mile to make things happen
would thoroughly recommend
Colin · 16 October 2025
★★★★★ 5/5
GoogleThe best estate agents without hesitating from A to Z. We tried two others nearby and none of them equaled the quality of work you get from JDM. In less than three months our house was sold and we had so many quality viewings in the meantime! Then the painful part started... we were trapped in a chain of 7 households and the transaction has been unexpectedly very difficult, it required a real sense of diplomacy as well as a great amount of energy and commitment to constantly chase and follow up along the chain - and this over an extended period of 7 months! Trish was always extremely prompt to react, always there to give updates and advice and she really went the extra mile(s) for us until we all knew what was actually going on in this chain. She would not give up and we felt we could really count on her to make it work. Trish has played a crucial role as a sales coordinator in making this sale a success. She has been an incredibly skilled professional and a very kind person too. We could not recommend her high enough and are very grateful for her hard work throughout. Thank you Trish.
Anne-Cath · 19 December 2023
★★★★★ 5/5
GoogleFantastic, friendly service - would highly recommend. Lisa and the team are really dedicated to what they do. Very attentive and would not hesitate to use again.
Clare · 16 December 2025
★★★★★ 2/5
GoogleWorst experience with an estate agent. This branch is completely disorganised from the manager down. Complaints are left undealt with for months, and then only handled when senior partners get involved. Staff are rude and hostile. There is no consistency - everyone you call/email you'll get a different response from a different person contradicting everything else that has been advised.
I would have given just one star, but there are a few members of staff who obviously care about their work and clients so the second star is for them.
Kelly · 18 June 2018
Agent replied · 16 June 2024
Dear Miss Summersby,
We are sorry to hear your comments, as you are aware the issue you have had with our Lettings department is being fully investigated and a response will be dispatched in accordance with Jdm’s complaints procedure. jdm pride themselves on their customers experience and feedback and always want to provide excellent customer care, the majority of our customers experience this high standard as indicated by our other reviews and the survey responses we receive at key stages of their transactions.
★★★★★ 5/5
GoogleI purchased a property through JDM and the experience was nothing but positive. Trying to sell my property through a different agent was hard and I could tell the difference in service immediately. If JDM were in my area then I would have used them to sell my property too. It was a tricky drawn out process from my end but JDM were excellent at keeping things moving and dealing with Trish was really great and she was extremely good at keeping things on track and she was very good and chasing people on my end too to keep things moving along. If I decide to sell my property in the future then JDM will be my estate agent of choice.
Richard · 19 November 2023
★★★★★ 5/5
GoogleWe used JDM Petts Wood to sell a family home recently, and can highly recommend them. I was particularly impressed by the communications. THey responded rapidly to all my questions, and kept me fully informed about viewings, any access required to the house, and the progress of the sale. Excellent office team, who covered for each other effectively, and ensured seamless communication.
Cathryn · 16 March 2026
★★★★★ 5/5
GoogleTrish is great! She helped us to get our purchase completed in 4 weeks!!! Without her hard work we won't get this done so quick! Especially during this busy season, everyone is rush to get completed before April! Gladly we got Trish to help us, really appreciated! Highly recommended!!!
Liu · 18 March 2025
★★★★★ 5/5
GoogleJDM guided, supported and advised us on our journey through the sale of our property. They made the experience much less arduous than we had anticipated. We thank all the agents most of whom assisted in their own unique way. Special thanks to Lisa de Maid who started off the process with us and the rest of the team took over.
Catherine · 22 September 2024
★★★★★ 5/5
GoogleJDM are a very professional letting agents. All the staff are very friendly and helpful.
Pat, Vanessa and Suzanne made me feel that nothing was too much trouble and helped me so much.
A big thank you to Pat for listening and sorting out everything for me, she made me feel so much better about the whole process.
Fantastic service and I would recommended them to everyone.PositiveProfessionalism
Geraldine · 17 June 2021
Agent replied · 16 June 2024
Geraldine, thank you so very much for the review and the feedback. It's always lovely to get such positive feedback about our people from our customers, thank you.
★★★★★ 5/5
GoogleJDM is an excellent estate agent. Trish held my hand throughout the whole process of selling our flat. She was quick to respond to emails and to telephone calls. She liaised really well with all parties to get this sale across the line. Thank you JDM (and Trish) very much for your hard work and support.
Christine · 26 March 2026
★★★★★ 5/5
GoogleI decided to put my house on the market last year in July, after realising I needed a change of pace and lifestyle. I decided to use JDM, and from the very start when Sam, their Sales Manager came to visit I knew instantly it was the right decision. Within 10 days the house was on the market and within no time I got an offer which I accepted. This was early August and unknown to us it would be the start of a nightmare. Myself and JDM anticipated a quick sale due to the short chain, however in Oct we found out the buyers online conveyancers, DC Law had lost the buyers completed forms which caused a huge delay. Next thing we knew, DC Law was involved in a huge cyber attack in November and we were pushed back another 7-8 weeks. By this time it was Christmas and we were nowhere near exchange or completion. Throughout this time I went through a tremendous amount of stress, physically, mentally and financially. Plus, I was not working and unable to pay my mortgage, and receiving repossession letters monthly.. However, throughout all those horrendous months that went by, JDM stood by me. One person in particular was Trish. She helped me through so many barriers and was so understanding, patient and caring towards me. She was always on hand and was full of care and empathy for the situation. Not only was she tremendous in her support, she was also fair & firm when dealing with all the legalities and unprofessional delays by companies, who in my opinion, should not have even been trading in conveyancing. All the months went by, then when it got to February and nothing had even changed, I took the bold decision to pull the sale from my buyer and re-market the house. Thanks to Sam and George in the sales team the house was resold within 3 weeks. Once again, the sale was passed over to Trish who again became my 'go-to' person and she was AMAZING. She did everything on point, whether it be with the buyers agent or their solicitor, she was there making sure everything went smoothly, and I could not thank her enough. After 13 weeks we exchanged and got our completion date for the end of June and we were all ecstatic. I popped by especially to show my thanks with some cakes for all the staff and a bouquet of flowers for Trish to show how much I appreciated her, as a person, plus all her hard work. If you are looking for an Estate Agent, look no further. Sign up now to JDM and you won't regret it. Thankfully, upon completion, I do remember myself and Trish having a short conversation which said " Trish don't worry I will never be selling a house again" at which she replied " Thank goodness! - Thank you JDM for all your hard work & support over the last 10 months. Keep doing what you do - it really works. :) -
I've given 5 star review here, however if I could double that to 10 then I would do it in a shot! - Thanks again JDM for everything, I finally have my life back. - Lisa Montague :)
Lisa · 17 June 2023
★★★★★ 5/5
GoogleI rented my property through JDM LETTINGS Petts Wood.
The letting team was great. All issues dealt with smoothly and promptly. Patricia kept me always updated. Suzanne worked so hard to get the property ready for the tenant to move in a very difficult time giving the lockdown. I’m so happy with the quality of the service I received.PositiveResponsiveness, Quality, Professionalism, Value
Zeintawfik · 17 June 2021
Agent replied · 16 June 2024
Thank you so very much for the review and the feedback. We are very grateful to you for sharing your experience with others, thank you.
★★★★★ 5/5
GoogleI would like to give the highest recommendation for JDM Estate Agents in Petts Wood. From start to finish, they went above and beyond to provide an exceptional level of service. They were consistently friendly, flexible, and incredibly efficient, showing willingness and professionalism at every stage of the process.
It was a pleasure working with them, and I wouldn’t hesitate to recommended them to others!
Rachel · 16 December 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.