Every review we hold for the Orpington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy fiancé and I rented a flat through Andrews in December. It is our first place together so we wanted to use an estate agents rather than renting privately so we knew we'd have help and support. We cannot fault them, James and Megan especially have been a great help with any questions or queries we've had and from the beginning have provided a great service. Would definitely recommend them
Rebecca · 14 June 2017
★★★★★ 5/5
TrustpilotAndrews MSN
We have just Sold our 2 bedroom house through Andrews in MSN ,the sale went through as smoothly as we could of wished with the help of Lisa Marie Martin .All phone calls and questions answered quickly and professionally.We would definitely use Andrews again.
S · 26 June 2023
★★★★★ 4/5
TrustpilotI found the whole team extremely professional
I found the whole team extremely professional and willing to support my many requests.As a buyer one often feels back footed as the agent represents the seller - this agency manages to find the right balance and I thank them for that - its a rare quality.
Fay · 23 March 2023
★★★★★ 5/5
TrustpilotQuick Easy Process
We had a house viewing with Jasmine and she was really friendly and let us have all the time we needed to really view the property. She wasn’t pushy and didn’t match us around the house like many other estate agents do.
Charlotte · 10 August 2023
★★★★★ 5/5
TrustpilotExceptional!
Today I had the amazing opportunity to meet Nancy who showed me around some fantastic new build apartments. Her expertise and manner was exceptional and she really made me feel at ease as this was my first time viewing properties. I cannot wait to build a relationship with this agency!
Sheba · 26 November 2022
★★★★★ 5/5
TrustpilotI've viewed three properties now with…
I've viewed three properties now with James from AndrewsHe is very friendly yet professional it's like looking at a house with a friend.We are very impressed with their commitment to buyers and sellers would not hesitate to recommend them for selling or buying
James · 1 July 2023
★★★★★ 5/5
TrustpilotGreat Service
I had three separate viewings with Georgia across an afternoon and was really happy with the service. She was helpful when discussing options and benefits for each property, listened to, and dealt with any queries I had, and provided me with extra details for all. Really helpful.
Alex · 23 February 2023
★★★★★ 5/5
TrustpilotGreat experience from beginning to end
Great experience from beginning to end. It was an easy decision to make upon meeting Drew. His valuation was ambitious but achievable and was backed with strategy and date. I felt at all times he had my best interest at heart. Thank you to the whole team.
Sarah · 10 February 2023
★★★★★ 5/5
TrustpilotWe were looking for a property recently…
We were looking for a property recently and Michael has done a great job taking us starting with a viewing to moving into the flat. It was all a well explained process with clear steps and well automated too. Can highly recommend this agency
Vlad · 12 May 2023
★★★★★ 5/5
TrustpilotWe had a great experience purchasing…
We had a great experience purchasing through Andrews with all agents that we spoke to. Our main dealings were with Katie Maggs who was amazing and very friendly. She was especially great whenever dealings were slowing - she kept regular contact with us, as well as both ours and the vendors solicitors.
Eve · 21 July 2022
★★★★★ 5/5
GoogleI am very satisfied with the service Jamie provided during the process of letting my house. He always answers enquiries promptly and made the process as smooth as possible. Thank you very much!PositiveResponsiveness, Quality, Professionalism
Lucy · 28 December 2023
★★★★★ 5/5
TrustpilotAndrews has been my letting Estate…
Andrews has been my letting Estate agent for nearly 10 years and in all this time they have been very good in providing advice and support between landlord and tenants. Of all the estate agents I used in the past Andrews has been by far the most professional I used.
Alberto · 30 September 2022
★★★★★ 5/5
TrustpilotWe just move out from property rented…
We just move out from property rented from Andrews property and I need to Say that it was a pleasure to deal with Sarah. She was always very Kind and helpfull for us. Highly recomend this agency, and espesially Sarah:)
Agata · 14 August 2023
★★★★★ 5/5
TrustpilotGreat service from Hayley Tennet
Great service from Hayley Tennet. Very reliable and communicative with us as tenants regarding any issues or queries we needed answering and good at explaining how the system works for us as first time movers. Highly recommend her services!
Krazykiyomizu · 25 August 2023
★★★★★ 1/5
TrustpilotWorst estate agents I have ever dealt…
Worst estate agents I have ever dealt with by far!! Would not recommend to anyone, they are lazy and useless.
Megan · 1 June 2022
Agent replied · 15 June 2024
1/06/2022 - Hi Megan, sorry to hear about this. We'd like to know more about your experience so we can learn from it - could you please contact us at wecare@andrewsonline.co.uk with a few more details so we can look into it?06/06/2022 - Hi Megan, we are yet to hear from you but are keen to find out more to see how we can help. Please contact us at wecare@andrewsonline.co.uk so we can look into this for you.
★★★★★ 5/5
TrustpilotRental experience with Andrews
I have enjoyed my experience with Andrews from the moment I met Michael Villacis. He was super helpful, transparent and made himself available for any inquiries. All in all I look forward to working with Andrews to help secure the rental which works for us.
Nick · 21 February 2023
★★★★★ 1/5
TrustpilotZero stars for Andrews Leasehold…
Zero stars for Andrews Leasehold Management SW team...have been trying to get a tenant's roof repaired since 12th February. We have left countless telephone messages, e mails, and have even a member of Andrews Lettings team has e mailed our our behalf, pleading for help. Shocking lack of service, empty promises and no results....STILL waiting for a response....
Judith · 28 May 2021
★★★★★ 5/5
TrustpilotThey have been great and helpful from…
They have been great and helpful from the first minute until the house was sold. We couldn’t be happier with their service. If I have another house to sell (I wish I do), I would definitely use them again.
Alvin · 17 August 2023
★★★★★ 5/5
TrustpilotAbsolutely Amazing guys.
Absolutely Amazing guys.. I have enjoyed there service and I get what I wished for. They are efficient, helpful, friendly. Shout-out to Molly and Freya for there excellent customer service and helping mentality towards there clients.10/10 would recommend these guys...
Deena · 20 June 2023
★★★★★ 5/5
TrustpilotSeamless
Seamless , professional experience
Julian · 28 September 2023
Agent replied · 15 June 2024
Hi Julian, thank you for taking the time to write a five star review. I am really glad to hear it was a seamless and professional experience, thank you for sharing! All the best for the future, Laura.
★★★★★ 1/5
Trustpilotno shows no communication
Having organised a viewing for a property at 4.45 today and no one has showed and no one answered any calls.Very unfair seeing as I left work early and had to get a bus to and from the property. When’s the viewing was booked there was no left agreed. Very disappointed and unfair
Francesca · 29 December 2021
★★★★★ 5/5
TrustpilotThomas & the lovely team of the Andrews…
Thomas & the lovely team of the Andrews Southfield branch are not only very pleasant to deal with, but are also very professional & reliable partners for all administrative matters related to the of my property. Keep up your brilliant work!! 5 Stars*****
Ralf · 28 February 2023
★★★★★ 5/5
TrustpilotA very impressive service
Nancy from Andrews was early (like me!) at the viewing and came with all the necessary literature including "Key Facts for Buyers" which was great and more than I was expecting. She was knowledgeable, professional and friendly. A very impressive service!
Sara · 27 April 2023
★★★★★ 1/5
TrustpilotIf I could give 0 stars I would
If I could give 0 stars I would. The worst experience of my life. False advertisement of property and lies, lies, lies from start to finish!! I can’t stress this enough, please go with another estate agents! I can’t put into words how terrible the service I received from Andrews was. Look at the other reviews on here and AVOID!!!!!
Amy · 7 May 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.