Trusted Agent profile · Orpington

Andrews Estate Agents reviews in Orpington

4.8

★★★★★ Excellent

2,314 reviews across 2 platforms

300 High Street, Orpington, BR6 0NF

Part of Andrews, see every office.

Andrews's office in Orpington, at 300 High Street, is rated 4.8 out of 5 across 2,314 reviews on two platforms, including 205 Google reviews rated 4.6.

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4.6 / 5

205

Reviews on Google

This office

Trustpilot logo

2,109

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Orpington office, from every platform, shown as written. First names only.

5/5

Trustpilot

Molly Bentham

Molly Bentham from Andrews has been my contact through redecoration and re-letting my studio flat. My experience has been professional and relatively stress-free! From advertising to tenant move-in, on a 'let-only' agreement has taken 2 weeks! Very happy customer, thank you Molly :-)

Suzi · 5 February 2024

Agent replied · 15 June 2024

Hi Suzi, fantastic to see that Molly has been on hand to help you sort your property management needs, from helping you in organising the decorating of your flat through to finding a fabulous new tenant for you. Thanks again for the review, Rhys

5/5

Google

Tony is the most professional and honest estate agent I have come across, nothing is a problem and his communication is excellent. Will definitely recommend and use him again

Kelly · 16 October 2024

Agent replied · 23 October 2024

Thank you for your review, Kelly! We're very happy to hear about your positive experience with Tony. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Best wishes, Jake

5/5

Google

Serap Ozkaya, Professional and responsive letting agent from Andrews Orpington.The whole renting process was smooth, communication was clear, and they handled all queries promptly. Highly recommended. Thank you.

Ramjayanthmoorthy · 2 April 2026

Agent replied · 16 April 2026

Dear Ramjayanthmoorthy , thank you for your wonderful review! We're thrilled to hear that Serap provided you with a smooth and responsive experience. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa

5/5

Trustpilot

Many thanks to Isaac

Many thanks to Andrews, and especially Isaac, for all the hard work in making our recent move happen. Even after our first sale unexpectedly fell through they found us another buyer within 2 weeks.

Eoin · 22 July 2024

Agent replied · 23 August 2024

Hi Eoin, thanks for the review. Fantastic to see that Isaac was on hand to help you each step of the way. Congratulations on your move!

5/5

Trustpilot

Valuation on property

We asked Andrews for a valuation on our property and we had Brian Barnsby to give us the valuation. Brian was very friendly warm and very knowledgeable. We would like to thank Brian for the personal touch. Would recommend Brian for future sales if you use Andrews

Lorraine · 27 October 2023

Agent replied · 15 June 2024

Hi Lorraine, we really appreciate your feedback and it's fantastic to see that Brian was able to pass on his wealth of knowledge to you, allowing you to make a fully informed decision, thank you for the recommendation and five star review. Kind regards, Rhys.

5/5

Trustpilot

I have had Gurmit as my point of…

I have had Gurmit as my point of contact all year. She always responds promptly and offers a friendly service!

FG · 29 May 2026

Agent replied · 4 June 2026

Thank you, for your wonderful feedback! We're thrilled to hear about your positive experience with Gurmit. Providing prompt and friendly service is our priority, and we're glad it made a difference for you. We appreciate your support!

5/5

Trustpilot

Great Service from Bobbie and her team…

Great Service from Bobbie and her team , property was rented very quickly and the process was smooth due to very helpful staff. Many thanks Arlind

Arlind · 21 November 2024

Agent replied · 23 December 2024

Thank you for your kind words! We're thrilled to hear that Bobbie and the team provided great service and made the process smooth for you. Your satisfaction is our priority. Best wishes, Jake

5/5

Google

We had a viewing with Serap. She was incredibly helpful in showing us the property and was quick to answer any questions we had. She went the extra mile to help us and we are very grateful!

William · 12 January 2026

Agent replied · 26 January 2026

Dear William, Thank you for your wonderful feedback! We're thrilled to hear about your … More

5/5

Trustpilot

My agent Monica Burton

My agent Monica Burton , has helped me a lot , she’s been a amazing , helping me to rent a apartment , the property market is very competitive and it’s been very hard for me , but monica has made it very easy , she’s been communicating with me every step of the way and updating me all along .She is such a wonderful person and so patient .She has helped me a massive deal i’m eternally grateful to her .

Milena · 15 August 2024

Agent replied · 23 August 2024

Thank you, Milena. We're thrilled to hear how Monica helped you to find an apartment to rent. Enjoy your new home!

5/5

Trustpilot

First time buyer

We recently had pleasure to deal with MUKUL MEHTA the Mortgage and Protection Adviser at the Kingsbury office, the mortgage offer was issued in 3 days only, and all the process with the lender went smooth and easy, also not to forget he answers the phone whenever you need him, and reply to you quickly if you are stressed, which is hard, to find a broker to speak to you at weekends, evenings, anytime, I'm glad that I met and dealt with him, I dealt before with different broker but took me ages to get answers and offers, but with him only in few days.Highly recommended,

Billel · 13 August 2024

Agent replied · 23 August 2024

Thank you, Billel, for your kind words! We're thrilled to hear about your positive experience with Mukul Mehta. Your recommendation means a lot to us, and we're glad we could assist you efficiently.

5/5

Trustpilot

Lovely friendly efficient staff who care.

Great personal, caring and genuine service from my local Bear Flat Andrews estate Agents. I had 3 valuations and chose this office because of the initial meeting with Emily...she is interested engaging and very professional as well as being very easy to get on with.It was nice to have some enthusiasm right from the off...unlike a few other places I had valuations from.I was fortunate to sell the house to the first person that viewed it!.....the sale and then transactions were pushed along by Emma who was efficient and helpful. My buyer had a personal crisis in the midst of the sale and Emma handled this with sensitivity and professionalism to complete the whole sale.Keith and Sophie in the office were also really kind and on hand when I had a call or query. Selling your house and in my case business after 25 years was a daunting prospect....however due to the friendly caring people in this office ...the sale went through quickly and without too much stress!!

Katherine · 12 August 2024

Agent replied · 23 August 2024

Thank you, Katherine! We're thrilled to hear about your positive experience with Emily, Emma, Keith, and Sophie. Your kind words mean a lot to us. Best wishes in your new chapter!

5/5

Trustpilot

My experience buying a property through Andrews Property Group

My experience buying a property through Andrews Property Group could not have been positive. All the staff I dealt with were helpful and pleasant but my main contact, Holly, deserves a special mention. She went out of her way to ensure that communication between all parties ran smoothly. She was extremely approachable; nothing was too much trouble and she kept in regular contact to ensure that I was fully informed at all times.

Brohna · 25 November 2024

Agent replied · 23 December 2024

Thank you, Brohna! We're thrilled to hear about your positive experience with Holly and our team. Your kind words mean a lot to us. Best wishes , Lisa

5/5

Trustpilot

viewing made easy

Shannon made the viewing process easy and straight forward helping me with all my questions about the property .made me fill at ease as this is my first time looking for places to rent definitely recommend Shannon fromAndrews downend branch

J · 7 March 2024

Agent replied · 15 June 2024

Thank you for the five star review. Amazing to see that Shannon gave you such a brilliant experience throughout your property search. Thanks, Rhys

5/5

Google

I had such a great experience with Serap at Andrews Orpington, she’s honestly one of the best lettings agents I’ve ever dealt with. …

David · 12 April 2026

Agent replied · 16 April 2026

Thank you, David, for your wonderful feedback! We're thrilled to hear about your positive experience with Serap and Jon. Your kind words mean a lot to us, and we're delighted to have made your process stress-free. We appreciate your recommendation and look forward to serving you again!

5/5

Trustpilot

Good Experience

I have been with andrews for almost 2 years now . It was been a great experience and interaction with Raluca has been great . They’re always available to sort the problem and make sure we as tenants are comfortable. Thankss

The · 9 February 2024

Agent replied · 15 June 2024

Thank you for the five star review, fantastic to see Raluca and the team have been on hand to help you out whenever required. Glad that you've had an excellent experience as a tenant with Andrews so far, thanks, Rhys

5/5

Trustpilot

I highly recommend Nicole

I highly recommend Nicole, Andrews Property Group. From the start, she did such an amazing job and she was an absolute pleasure to work with. Honest, straightforward, and professional, Nicole is everything you wish for in an estate agent. I have no hesitation in recommending Nicole to others planning to rent.Glines (not sure of his first name) and Shannon were also amazing. When the process was taking a little bit longer than expected, Glines was patient, quick to reply, communicated with us, and played a key part in ensuring the issue was resolved to the satisfaction of all parties. On several occasions, they'd explain the process and provide options. They were also quick to respond.I'm super pleased with the team at Andrews.

Temi · 25 August 2023

5/5

Trustpilot

Andrews was a pleasure to deal with

I recently had the pleasure of speaking with Shannon and Issy to view a property. Both were so friendly, helpful and approachable and a pleasure to deal with. Highly recommend Andrews for anyone on a property hunt

Ross · 24 April 2024

Agent replied · 15 June 2024

Hi Ross, thank you for the five star review. Fantastic to see that both Shannon and Issy were on hand to help you with your property search. Thanks, Rhys

5/5

Trustpilot

10 out of 10! We found this property on …

We found this property on onthemarket.com and contacted Andrews about a viewing. They took a few details and then made an appt for us to view. The day of the viewing came and upon entry to the property we were met and welcomed by a colleague of Andrews who was very friendly but professional and allowed us to look around the property without pressure and answered all our questions promptly and efficiently. He helped us to imagine all our own things in the property and we were excited to get back and apply for the property. 10 out of 10 all round

Denise · 22 July 2024

Agent replied · 23 August 2024

Hi Denise, thank you for sharing your experience. Amazing to see that you've had such great dealings with us. Thanks again for taking the time to leave a review. Rhys

5/5

Google

We rented a property with Andrew's and we recommend serap lettings consultant

Dorcas · 12 July 2026

Agent replied · 12 October 2026

Dear Dorcas , Thank you for your wonderful review and recommendation! We're thrilled to hear about your positive experience with Serap, our lettings consultant. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. Best wishes , Lisa

5/5

Trustpilot

Special thanks to Joseph Fairman.

Special thanks to Joseph Fairman.Joe handled the dispute process with Mydeposit in a professional manner with updates every step of the way.Thank you

Basque · 9 December 2024

Agent replied · 23 December 2024

Thank you for your kind words, Basque Herria! We're thrilled to hear that Joseph provided excellent service and kept you informed throughout the process. Best wishes , Lisa

5/5

Trustpilot

Your team members are very nice and…

Your team members are very nice and helpful ,they are always attending calls and giving good guidance,Shannon is very good person to help me view the properties and answer my all queries,am really grateful to your team members especially Shannon .Thank you so much.

Tincy · 20 November 2023

Agent replied · 15 June 2024

Hi Tincy, what a great review. We believe that communication is key to any relationship and it looks like Shannon and the team have been on hand to assist you each step of the way. Thanks for sharing your feedback, Rhys

5/5

Trustpilot

Great communication

Louise was very helpful is resolving the issue with our boiler. Her coordinated all parties involved really well and helped reach a good outcome for us.

Seth · 23 October 2024

Agent replied · 25 October 2024

Thank you, Seth! We're thrilled to hear Louise was able to assist you effectively. Your satisfaction is our priority, and we appreciate your feedback! Best wishes , Lisa

5/5

Trustpilot

Excellent Customer Service

Louise makes working with Andrews an absolute pleasure. Always professional and does things quickly and effectively. Thank you Louise - you make being a landlord easier!

Thomas · 23 October 2024

Agent replied · 25 October 2024

Thank you, Thomas! We're thrilled to hear that Louise has made your experience with Andrews so positive. Your kind words mean a lot to us. Best wishes , Lisa

5/5

Trustpilot

Renting a new property

I found myself in the situation of having to look for a new property to rent. I had email alerts set up, one came through for a property close to where I was living. I immediately went into my local Andrews to arrange a viewing. I managed to get a viewing the same day and made and offer. 2 weeks later I was moving into that new property. This was all thanks to the excellent Bobbie Caller who showed my round the property and Laila Von Trapp who was an absolute diamond all through the referencing process. I can thoroughly recommend using Andrews if you are looking for a new property to rent.

Tom · 16 July 2024

Agent replied · 23 August 2024

Hi Tom, thank you for the five star review and brilliant to see you had such a fantastic experience with us. We are so pleased that we were able help you find your new home! Thanks again, Rhys

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