Trusted Agent profile · Orpington
★★★★★
148 reviews across 2 platforms
182 High Street, Orpington, BR6 0JW
Alan de Maid's office in Orpington, at 182 High Street, is rated 4.8 out of 5 across 148 reviews on two platforms, including 145 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Alan de Maid won in 2026.
The Trusted Agent 2026 results for Alan de Maid, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Orpington office, from every platform, shown as written. First names only.
5/5
GoogleReally nice and helpful people at this agency
Thank you so much for your kind words! We strive to provide excellent service and we are delighted that you had a positive experience at our agency. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleI highly recommend Alan De Maid from Orpington. We bought our first house through them and the whole process was smooth and stress free. Big shout out for Dario who went above and beyond for us. Definitely will contact him again in the future.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleI’ve just recently bought the house with them. I could not be any happier. Their services is second to none. I had deals with many other agencies and solicitors to buy our first house , it was stressful physically, mentally and financially before. But since I met with James Foyle from the branch, everything started moving forward smoothly and very soon we own our first house. Thank you Alan De Maid.
Thank you for your glowing 5* review! I will of course make sure your kind words are forwarded to the whole Alan de Maid team. Best wishes, Scott
5/5
GoogleWe used Alan de Maid for the sale of our parents house, and their service was excellent. The sale was rather more complex than we had imagined, but the continued communication and support from Rebecca, in particular, was excellent, and much appreciated.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleMatt provided me with amazing service, very professional and helpful all round, would 100% recommend to others.
Many thanks for your marvellous 5* review and recommendation Bradley. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery impressed by James and all the team at Alan de Maid! They handled the sale of our property brilliantly. Communication was excellent throughout, and the whole process was very organised and well-managed. Would highly recommended their services!
Thank you for your excellent recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat service from start to finish from James and the team at Alan de Maid
Thank you for your 5* review! Best wishes, Scott
5/5
GoogleGreat service from start to finish from James and the team at Alan de Maid
Thank you for your 5* review! Best wishes, Scott
5/5
GoogleI was very pleased with the choice I made to use ADM (Orpington) to sell my home. The staff were professional and very responsive, with excellent photographs of the property, good post viewing feedback & great advice along the way. Every step of the process was handled efficiently & I would definitely recommend them to others.PositiveResponsiveness, Professionalism
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleRebecca at Alan de Maid was the estate agent as I bought my first property. She arranged viewings at convenient times to fit my work schedule and gave good overviews of the property and kept me constantly updated throughout the whole process. She was a pleasure to deal with and I wouldn't hesitate to recommend her services.PositiveResponsiveness
Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.
5/5
GoogleWe engaged with Alan de Maid as a marketing agent for the property we have bought. We are rally grateful James for his personalised and professional approach, being always available to help, and dedication to provide great support for sellers as well as for us as buyers. We really appreciate James and Alan de Maid team making our experience smooth and enjoyable.
Thank you for the great 5 star review. The Alan de Maid are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire purchase process. It's great to see that you were able to benefit from their excellent service. Thank you, Sarah.
5/5
GoogleAlan de maid recently took care of my house sale and I cannot fault them at all as they found a reliable buyer very quickly and completed all relevant checks to eliminate time wasters. Very professional and highly efficient service. If your serious about selling your home, then contact these guys.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAmazing service by Alan de Maid team, Orpington. They are very professional and helpful throughout the process. They explained every step and kept us always updated. They made us the purchase of our first home very pleasant experience
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe staff at the branch were all very helpful and professional; always offering to help every step-of-the-way, to the purchase of my new home. thank you.
Thank you for taking the time to leave us this amazing 5* review Alexander. Kind regards Lucy, Customer Relations.
5/5
GoogleI have been dealing with James at alan de maid for purchasing a family home. Very pleased with the service, very efficient and on the ball. I would highly recommend.
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat experience buying a house from this branch of Alan de Maid. James, our agent was extremely helpful from the viewing stage to the key collection. Kept us posted every step of the way. Would highly consider using them again and also highly recommend them. Hope the office is back to normal after the water damage!
Thank you Jarrod for the 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Best wishes, Lucy.
5/5
GoogleJust wanted to big thank you for all fantastic help I have received from all team. Very professional and great service .thank you so much
5/5
GoogleI have recently sold my flat through Alan De Maid in Orpington. The help and service I received was first class, James, Dario and every member of the team was friendly, professional and helpful. I would thoroughly recommend this agency to anyone looking to move within the Orpington area
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleI went into the office to ask for a Market Appraisal for my property. The staff were very friendly and helpful and Dario who came to do the valuation was very polite and professional. The responses to phone calls and emails have been very quick and efficient and I found their service was excellent.
Thank you Jan for your wonderful 5* review of Dario and our office team at Alan de Maid in Orpington. Customer experience is very important to the Alan de Maid team and it is fantastic to read that you have found your experience so far to be professional, helpful, efficient and very friendly. I wish you the very best in marketing your property and hope you achieve a quick sale. Kind regards, Scott.
5/5
GoogleWhat a pleasure to deal with. Absolute fantastic team. Have dealt wity many estate agents of many years. I can honestly quote, this team are the best I have ever worked with. There professionalism was immense.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service throughout- we couldn't have asked for more. This was a tricky sale with the complication of a lease extension, but support was always available and so professional and pleasant to deal with. Thank you!
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
1/5
GoogleBunch of liars extremely poor management all they care is getting numbers , politics . Discrimination ,stay away from them.
Hello Aamiryou, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleWe bought our first property through the Orpington branch and can’t praise James enough for all his hard work. He was always available on the end of the phone for any questions we might have, often going above and beyond to deliver us the best service!
Hello Ian, Thanks for the fantastic 5 star review. Congratulations on the purchase of your first home! How wonderful that James and the team at Alan de Maid in Orpington were always available to provide you help and guidance, going above and beyond for a valued customer. We wish you all the best in your new home. Kind regards, Maryjane.
5/5
GoogleThe team at Alan de Maid have processed the sale of my house with total efficiency and unfailing courtesy. Thank you.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Alan de Maid, Orpington won Trusted Agent; Alan de Maid, Beckenham won Gold; Alan de Maid, Bromley won Gold; Alan de Maid, Chislehurst won Trusted Agent.
