Every review we hold for the Ormskirk office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleVery poor interaction with phone msgs and emails,im sent one msg /matching property and they do not reply,Ciaran dosnt doent seem to be interested in his customers now.been waiting to view bold street and sherrat st for 4 weeks or more now,quite poor
ANDREW · 18 June 2019
Agent replied · 16 June 2024
Hi Andrew. Unfortunately Ciaran no longer works for NSW. If you are interested in viewing any properties with us then please contact our main office on 01695 581260.
★★★★★ 5/5
GoogleI’ve used NSW Properties for a number of years to manage my residential properties and they’ve always been a very efficient agent. Their Rent on Time service, guaranteeing my rents, has given me reassurance that even if my tenants don’t pay the rent, I will still receive rents due. Their Property Management department have been really efficient in dealing with any property related issues and means that my tenants are really happy in our properties.
Helen · 18 June 2019
★★★★★ 5/5
GoogleSpecial thank you to Hayley Medlock in organising our rental property. Hayley was extremely efficient and always on hand to answer any queries. S Gibbons
SHARON · 18 June 2019
★★★★★ 5/5
GoogleWe were lucky enough to find NSW properties. They made the whole process smooth, kept us informed and acted quickly and efficiently. Their paperwork process was easy and informative. Thank you so much. Lisa and Mathew Pearson
Lisa · 17 June 2020
Agent replied · 16 June 2024
Hi Lisa. Thank you very much for your kind words and we're glad that we were able to help.
★★★★★ 1/5
GoogleDO NOT DO BUSINESS WITH THIS COMPANY!
NSW Properties refused to pay my landlord after I had payed them and suggested he evict me after attempting to hide the funds they had payed.
As a result of this, I was issued with a s21 notice of eviction and upon requesting the leaseholders records of payment, NSW properties ceased communication.
All of this is highly illegal.
Horriffic service to landlords and tenants alike.
Adam · 18 June 2017
★★★★★ 5/5
GoogleGreat estate agent and great staff especially Sarah Guy, thanks for letting my flat out so fast and managing it. Thanks
Daniel · 18 June 2019
★★★★★ 1/5
GoogleWorst estate agents ever, didn't do any gas safety checks or electrical checks in my home for over 2 years, wouldn't sort the damp until I stopped paying the rent, now won't reply to any of my emails because they know they're in the wrong. Now refusing to give my deposit back so taking the legal route.
Lauren · 16 April 2022
★★★★★ 5/5
GoogleChloe Winstanley is a pleasure to work with, always very helpful and efficient! An asset to the Company! xx
Samantha · 18 June 2019
★★★★★ 1/5
GoogleThis company while nice on the outside whilst you sign your money over are TERRIBLY incompetent once you're in a contract. We have called, emailed, walked into their offices and they are so absolutely hesitant to actually help students under their care. Do not join a property under these people, they are terrible and do everything to ignore you except when it's time to pay.
Blue · 18 June 2018
★★★★★ 5/5
GoogleFriendly yet extremely professional staff. I've dealt with Max in particular who has been great!
Liverpool · 18 June 2019
★★★★★ 5/5
GoogleExtremely professional, diligent and friendly service from all the NSW team. NSW managed my property for years and would highly recommend to any potential landlords.
Michael · 18 June 2019
Agent replied · 16 June 2024
Hi Michael
Thank you very much for your positive review, we are so pleased you were happy with the service we provide. From all the team at NSW Properties :)
★★★★★ 3/5
GoogleOk but could not offer me my property I wanted and heard nothing back.
Darren · 17 June 2021
Agent replied · 16 June 2024
Hi Mr Blinkhorn, Thank you for your review. I can see that we do have you registered as an applicant on our system with your property requirements. I apologise that the property you enquired about wasn't suitable for you and I can see that we did email you to advise you of this. We will be sure to keep your details registered and let you know if any suitable properties do become available for you.
★★★★★ 5/5
GoogleGot a great solar and storage package from them. The engineers were excellent professional, courteous and worked really hard to get it all working in a single day.
Christian · 13 April 2023
★★★★★ 5/5
GoogleI am a Landlord and I met with Jack Hutchins who showed me around a property I was interested in and he was very professional, friendly and I would certainly use NSW Properties in the future for any other properties I may wish to buy
Graham · 18 June 2019
★★★★★ 5/5
GoogleAbsolutely brilliant always helped if we've needed it couldn't recommend enough all the people in their are just lovely highly recommend from me
Jack · 13 April 2023
★★★★★ 5/5
GoogleHelpful and did everything I asked.
Anthony · 17 June 2020
Agent replied · 16 June 2024
Hi Anthony. Thank you very much for the review.
★★★★★ 5/5
GoogleHighly recommend these to anyone including friends and family. From start to finish a great team and Cheryl in the property management always makes sure my tenants are dealt with quickly and makes life easy for me as a landlord
R · 18 June 2019
★★★★★ 5/5
GoogleNSW were very good at selling my home they were great and Chloe Winstanley how sorted every little detail out for me was out standing 10 out of 10 Chloe keep the good work up Mr M Weston-Howard
Mark · 18 June 2019
★★★★★ 5/5
GoogleLovely staff! Fantastic estate agents for students-accommodating and kind. Never had a problem with them
Layken · 13 April 2023
★★★★★ 5/5
GoogleHad a fantastic experience with NSW buying our first ever home. They were communicative and gave a lovely gift box when we move in.
Tom · 16 April 2022
★★★★★ 5/5
GoogleI received an exceptional service when selling my property through NSW,staff were extreamly efficient and kept me fully updated throughout every step of the sale. Extreamly professional and can’t reccomend them highly enough.
Carl · 18 June 2019
★★★★★ 1/5
GooglePaid half my deposit for damages that haven’t been repaired which is not legal. Unresponsive to emails unless it benefits them
Callum · 16 April 2022
★★★★★ 5/5
GoogleNo issues. Great online portal to report maintenance issues
Vicky · 13 April 2023
★★★★★ 5/5
GoogleGreat company to deal with while renting a property, excellent staff who are willing to assist you, and help you in the best possible way! Highly recommend!
Kerri · 18 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.