5/5
Great communication and service and thank you Taylor for explaining the process thoroughlyPositiveResponsiveness, Professionalism

Trusted Agent profile · Ormskirk, Merseyside
★★★★★
431 reviews across 1 platform
2 Church Street, Ormskirk, Merseyside, L39 3AN
Part of Farrell Heyworth, see every office.
Farrell Heyworth's office in Ormskirk, Merseyside, at 2 Church Street, is rated 4.3 out of 5 across 431 reviews on 1 platform, including 431 Google reviews rated 4.3.
Every review we hold for the Ormskirk office, from every platform, shown as written. First names only.
5/5
Great communication and service and thank you Taylor for explaining the process thoroughlyPositiveResponsiveness, Professionalism
5/5
antastic experience and great service. Early stages of buying my forever home and I’m so happy with the service and process so far in particularly with Taylor. She has today called to congratulate me and I could also hear the excitement in her voice knowing she has helped make dreams come true. Thank youPositiveResponsiveness, Professionalism
5/5
Glad I contacted them , it’s been nearly six months and loving their service , keep it up guys !
Thank you for taking the time to leave feedback. It's great to hear that you have been fully supported by our Fulwood team. It sounds like the team have made your property matter as easy and successful as possible and that you have been given the professional guidance you needed. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director
5/5
Olivia and Shaun were very helpful and communication was key. Thank you for your assistance.
5/5
Excellent service. Liam Herrador very professional and helpful. Thoroughly recommend
Thank you for your fantastic feedback! We're thrilled to hear that you received excellent service from Farrell Heyworth, particularly from Liam Herrador. Our team takes pride in being professional and helpful, and we're glad to know that Liam provided you with a positive experience. We greatly appreciate your recommendation and look forward to assisting you with any future property needs. If there's anything else we can do for you, please don't hesitate to reach out. Best regards, Jeremy Collins Director Farrell Heyworth
5/5
Everyone I dealt with at Farrell Heyworth was extremely professional, from June who I spoke to initially about the sale, through Gareth who explained services provided then took top quality pictures of the property, to Daniel who handled day to day communications. They kept me informed at every stage and did what they said they would when they said they would do it. Highly recommended!
5/5
The service has been brilliant. The Mortgage Advice Bureau representative Robbie Marshall provided mortgage advice and sorted out a mortgage offer for me extremely quickly and efficiently. This helped put me in a great position to make an offer on my first house which was accepted. He has guided me through the process and has provided regular updates on progress. Would definitely recommend his services!
5/5
Excellent service from Farrell Heyworth. Very professional and enthusiastic. Taylor Townsend dealt with our purchase and she was fantastic.PositiveProfessionalism
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team. All the best, Jeremy Collins - Director
5/5
One of the best letting agents I have ever used. Professional, helpful and considerate.
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team. We always aim to be as responsive as possible to the requirements of our landlords and tenants and it's great to hear this has been the case for you. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins - Director
5/5
Have just started the process of selling our property, and it’s been a very easy and pleasant experience
Thank you for taking the time to leave feedback. It's great to hear that you have been fully supported from the start of your sale. we are very much looking forward to achieving a great result for you. If we can be of any further assistance please don't hesitate to get in touch. All the best, Jeremy Collins, Director
5/5
As always, I find the staff courteous and efficient. A new tenant was found within a week of advertising, the references done immediately, enabling the tenant to move in within weeks.
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team. All the best, The Farrell Heyworth Team.
5/5
Great service throughout the whole process. The team do everything for you and you get to know them all on a first name basis. Thanks john-paul, Gill, Russel, Rachel and Lilly!
Thank you for taking the time to leave feedback. It's great to hear how individual members of staff have gone out of their way to provide you with such a fantastic service. I know the team will be very pleased to have heard from you. If we can be of any further assistance please don't hesitate to get in touch. All the best, Chris Heyworth, Director
5/5
Russell was so helpful such a nice guy credit to the team
5/5
Fantastic efficient service, helpful friendly staff, and best of all an offer was given, and accepted, within a week of the property going on the market, great stuff!
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with an efficient and professional service during the sale of your home. I will pass your kind words on to the team, who will be delighted. All the best, Chris Heyworth, Director
5/5
Quick and easy sale, got things moving very quickly and professionally
Thank you for taking the time to leave a review of your experience with us! We're glad to hear that your sale was quick and easy, and that our team was able to get things moving quickly and professionally. Our goal is to provide a seamless and stress-free experience for our clients, and it sounds like we have accomplished that for you. Thank you for choosing us and we look forward to assisting you with any future property matters. Kind regards, Jeremy Collins - Director
5/5
I found Farrell Heyworth to be very efficient and proactive in finding me a long term tenant. I would highly recommend this company and found the whole process hassle free.
Hi Paul, Thank you for leaving us a such a kind review. I know our lettings team will be delighted to hear that you found them so efficient and proactive in finding you a tenant. It's also very important to us that you would be happy to recommend us to others in the future. We look forward to continuing to support you with your successful and hassle free property investment. Wishing you all the best for the future. Kind regards, Chris Heyworth - Director
5/5
The staff at this branch are always helpful and go out of their way to help. It is a pleasure to deal with genuine and honest people.
Thank you for taking the time to leave feedback. I am so pleased our Preston team were able to provide you with a great service. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported with our full service offering. If you need anything else the team would be delighted to hear from you. All the best, Chris Heyworth, Director
5/5
Helpful, knowledgeable and communicative. First class service. Harry (at the property) and Tom (at Lune Street) could not have been more friendly, positive and helpful. Thoroughly recommended.
Thank you for taking the time to leave feedback. I am delighted to hear the Preston team were so helpful when assisting you with your property search. I'll pass your kind words on to Harry, Tom and the team who will be delighted. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best with your search. Kind regards, Chris Heyworth, Director
5/5
Both Nicola and Richard have been amazing and very responsive. Kept up to date and informed of progress and had a number of viewings and a cash offer within a week of the property going on the market. Cannot speak highly enough of the professionalism & exemplary customer service from the outset, highly recommendedPositiveResponsiveness, Professionalism
4/5
Chris, Natalie and Blake worked with us to sell our house. We are very pleased with the service the Farrell and Heyworth team provided. They were friendly, positive and kept us well informed at all times. They worked hard to secure our sale and we have an end result that exceeded our expectations.PositiveQuality, Professionalism, Value
5/5
Efficient, friendly and helpful
Thank you for taking the time to leave your feedback about your experience with Farrell Heyworth. We're delighted to hear that our team provided efficient, friendly, and helpful service. If you ever need assistance or have any questions in the future, please don't hesitate to get in touch. Best regards, Jeremy Collins Director Farrell Heyworth
1/5
Emailed me telling me they dont do property rentals in ormskirk anymore . yet i still see advertisements. Not professional to lie.NegativeProfessionalism
Thank you for taking the time to leave a review. I'm sorry to hear you've received some communication that warranted a 1 star review. Customer service is extremely important to us and your custom is highly valued. We do have rental properties available in Ormskirk and you can find all those available here: http://www.farrellheyworth.co.uk/search/rent/lancashire/ormskirk/0/#startresult I'm sure there was no intention to provide you with false information but will certainly follow this up with the team to ensure all our customers are receiving the correct information. I appreciate you bringing this to our attention. Kind regards, Jeremy Collins, Director
5/5
Top class service found me a tenant in less than two days friendly and professional staff especially miss Bass Would definitely recommend them will definitely be using their service again
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team particularly Hannah Bass who has obviously worked so hard on your behalf. If we can be of any further assistance, please get in touch, we’d love to help. All the best, Laura Gittins Marketing Manager Farrell Heyworth
1/5
Despite three emails requesting information on a property I’ve still not had a reply.
I'm sorry to hear out team have not responded to you as promptly as you would expect. Our team respond to thousands of incoming calls and messages every week and, whilst it is unusual for us not to have replied your enquiry is still very important to us. We are very keen to assist you with your property search. As this is a public forum I'm unable to take your contact details to ask the team to get in touch with you, but would urge you to call the branch who will deal promptly with your enquiry. Kind regards, Jeremy Collins, Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Farrell Heyworth's Ormskirk office has 431 reviews across 1 platform: 431 on Google.
Farrell Heyworth Ormskirk is rated 4.3 out of 5 across all 431 reviews, and 4.3 out of 5 on Google from 431 reviews.
Farrell Heyworth Ormskirk, 2 Church Street, Ormskirk, Merseyside, L39 3AN.