Trusted Agent profile · Oldham

Ryder & Dutton Chadderton reviews in Oldham

4.8

★★★★★ Excellent

2,074 reviews across 1 platform

635 Broadway, Chadderton, Oldham, OL9 8DN, OL9 8DN

Ryder & Dutton's office in Oldham, at 635 Broadway, is rated 4.8 out of 5 across 2,074 reviews on 1 platform.

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2,074

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Reviews

Every review we hold for the Oldham office, from every platform, shown as written. First names only.

1/5

Trustpilot

Appalling service!

Appalling service!This company should be shut down.Booked a viewing nearly 3 weeks ago was told the 2nd March was the earliest they could do. No available staff which I questioned on two further phone calls.Been told today the property is sold even though I had been told only a week ago no other viewings have taken place or are booked we will be next to view.To then be told someone viewed 4 days after we enquired.To then check and see the property was updated as sold on right move days ago, so another lie told today about when the offer was made.Third time this has happened across other ryder and dutton offices with other viewings over the past 2 yrs Blatantly they are deciding who can and can not buy the houses they list. Please if you are a seller use any other company I will refuse now to ever view a property with this company and will be reporting them there conduct is not legal or professional

Adele · 1 March 2024

Agent replied · 29 October 2024

Hi Adele,Good to speak to you just now and once again I apologise for the way your viewing request has been handled, I do think our communication could have been better.As discussed, I hope you are able to find a suitable property to buy and if you see anything of interest with Ryder &Dutton I will be more than happy to personally deal with any viewings you may want to arrange in the future.Kind regards, Jake Rowson

5/5

Trustpilot

All I want to say is that I want to…

All I want to say is that I want to thank you Geraldine for being a great manager and really helping in selling my property, she was brilliant and very supportive I really appreciate the efforts she made for us to run things smoothly.

Mr · 14 May 2026

5/5

Trustpilot

11/10 For Geraldine

I recently had the pleasure of working with Geraldine who truly went above and beyond in helping me, being attentive, responsive, and incredibly helpful. She kept me informed every step of the way, ensuring I never felt out of the loop which, as a first time buyer, was crucial for me. Her professionalism and dedication made the entire process smooth and stress-free. I highly recommend Geraldine, and Ryder & Dutton generally, to anyone in search of their perfect property.

S · 29 February 2024

Agent replied · 29 October 2024

Hi S M, and 11/10!! thank you so much. I know Geraldine will be delighted and I will ensure your comments are passed on. All the best for the future, Alex & the team at Ryder & Dutton.

5/5

Trustpilot

Great lettings advice!

After having trouble with previous tenants we looked at the possibility of using a lettings agent to provide support should the need arise again.We were attended to by a lady called Gabrielle. She gave us some great advice, was very knowledgeable and competent in all the aspects of letting the property. Gabrielle was punctual at the meetings and on point with all the communication.

Mr · 16 November 2024

Agent replied · 26 December 2024

We're so pleased to hear about your positive experience with Gabrielle. It's wonderful to know that she was able to provide you with the support and guidance you needed. We strive to ensure our agents are knowledgeable and helpful, and we're glad that Gabrielle met your expectations.Gareth HuntHead Of Lettings

5/5

Trustpilot

Excellent Customer Service from Samantha and Freya

Samantha and Freya were rather prompt and polite bringing a warm and welcoming energy to what is usually a rather stressful process. Moving house is never easy but they were accommodating and answered all of our questions. We’re really happy with their service and how thorough and transparent they are and would recommend Ryder & Dutton to our friends and family too.

Nam · 9 December 2024

Agent replied · 26 December 2024

We are so happy to hear that you had a positive experience with Samantha and Freya. We strive to make the moving process as smooth as possible and it's wonderful to know that they were able to provide you with the support and guidance you needed. We appreciate your kind words and will share your feedback with the team.Gareth HuntHead Of Lettings

1/5

Trustpilot

Not very good service

A bottle house from you people read in Denton they didn’t tell anything wrong in the house. There’s when we bought the house we went there and we see there’s so many like door is not closing. Lock is not proper. The window is broken. They should tell us before.

Atiya · 19 March 2026

5/5

Trustpilot

Lacey Williams was exceptional in…

Lacey Williams was exceptional in communication and chasing up solicitors etc

Toni · 11 May 2026

Agent replied · 24 May 2026

Thank you for your positive feedback! We're happy to hear that you felt reassured throughout the process 🏠

5/5

Trustpilot

I have let my property via Ryder and…

I have let my property via Ryder and Dutton for almost 16 years and they have proved to be a very 'safe pair of hands' in the letting and management of my house.With special thanks to Lesley Knight and Freya Mostyn (Shaw, Oldham) for all their hard work and professionalism - they have always been friendly, helpful and quick to respond - thanks for the good experience it's much appreciated! Jo

Jo · 9 July 2024

Agent replied · 29 October 2024

I am pleased to hear that you have been happy with the service that you have been provided with over many years. Thanks for taking the time to leave a review for our team.Gareth HuntHead Of Lettings

5/5

Trustpilot

Adam dealt with the sale of my house

Adam dealt with the sale of my house, and I couldn’t be happier with the service I received. He has been very friendly, professional and helpful throughout the whole process. I can honestly say that the entire team at Ryder & Dutton have been amazing. They made what could have been a stressful process feel easy and straightforward. I’m extremely grateful for all their help and would definitely highly recommend them!!

Kay · 22 September 2026

5/5

Trustpilot

Grace made the process so much easier

Grace made the process so much easier! From the waiting game until we got our keys, she was fantastic. Thank you Grace and the team at Ryder & Dutton 😊

Bushra · 4 August 2026

5/5

Trustpilot

Experience was really easy throughout…

Experience was really easy throughout the whole buying process. We had good communication throughout and was assigned move manager, Ada to help speed things along. Would recommend using Ryder & Dutton.

Jemma · 21 July 2026

5/5

Trustpilot

Ryder and Dutton, Middelton

Elizabeth and Lisa were great throughout the whole process. They were friendly, professional, and always happy to help. We really appreciated all their hard work and support in helping us move house.

Jordan · 13 July 2026

5/5

Trustpilot

Catherine Salisbury is absolutely…

Catherine Salisbury is absolutely amazing! Without Catherine my new house would never have happened! I can’t believe how incompetent my estate agent was (never again)! Catherine literally chased the whole chain up and down to make sure the sales completed she was absolutely OUTSTANDING!!! Thankyou Ryder & Dutton! Your culture is clearly one that’s professional and literally goes the extra mile. Amazing xx

Nicola · 17 October 2024

Agent replied · 29 October 2024

We are thrilled to hear about your positive experience with Catherine. It's fantastic to know that she went above and beyond to ensure your house purchase went smoothly. We strive to provide exceptional service and are delighted that Catherine's dedication and professionalism were so evident in your journey.

5/5

Trustpilot

Thank you Geraldine

I would definitly recommend ryder & dutton. Geraldine kept me upto date on how the process was getting on. And made it easy for me as a first time buyer.

Scott · 26 July 2026

5/5

Trustpilot

Excellent service

We recently sold my parent’s house and completed the sale yesterday . We can’t thank Lindsey Power enough for her kindness and professionalism. Throughout the sale process we have felt that all queries have been dealt with in a timely manner and we have relied on Lindsey to guide us through the sale process . As a family we were keen not to sell what had been a happy family home for 60 years to investors and hopefully with Lindsey’s help we have achieved that . I would have no Hesitation in recommending Ryder and Dutton due to their guidance and excellent marketing we had a great deal of interest in the property. Since we do not live near the property and were away on holiday last week Lindsey and her colleagues did everything they could to facilitate the sale .

Julie · 27 November 2023

Agent replied · 29 October 2024

Thank you so much for the review, Julie. It was a pleasure dealing with you all. Best wishes to you and the family- Lindsey & the Chadderton team

5/5

Trustpilot

Oldham office - excellent!

The Oldham office (Laura Chadderton in particular) were excellent not only in marketing our property but also in providing support following a burst pipe and extensive water damage immediately prior to our first completion date. With R&D's help we were able to retain the interest of our buyers and successfully completed our sale some months later.

Stephen · 14 May 2026

Agent replied · 24 May 2026

We are so pleased to hear of your positive experience and the excellent support you received, especially during such a challenging time! We appreciate you sharing your feedback ⭐

5/5

Trustpilot

The most helpful team

The royton branch is absolutley fantastic! Michaela and Jade were lovely to deal with they kept us up to date with the process every step of the way, we also had the lovely Ammarah show us around for our viewing. Brilliant service and so friendly would always recommend. Thank you for making our experience that little bit less stressfull!

Heena · 7 December 2024

Agent replied · 26 December 2024

Thank you for your kind words! We are delighted to hear that you had such a positive experience with our team. We strive to provide exceptional service and it's wonderful to know that our commitment to communication and friendly service was appreciated.

5/5

Trustpilot

Chadderton branch

The team at the Chadderton branch were really responsive and very patient with me constantly wanting updates from a very slow sale. Lewis gave his advice on an approach for marketing which resulted in an offer on the first day it was viewed. He also took photos of the property which really did help present the property at its best.James kept me updated with me progress with the buyer who had unexpected issues which made the sale much slower than anticipated. Thanks team!

Lisa · 18 November 2023

Agent replied · 29 October 2024

Hi Lisa. Thank you for the review, we're so pleased we were able to get you moved despite a tricky process at times. Best wishes for the future in the new home.

5/5

Trustpilot

Thanks Paige for your hard work and…

Thanks Paige for your hard work and dedication.

Paradox · 12 May 2026

Agent replied · 24 May 2026

We appreciate you acknowledging the hard work and dedication. Thank you for your positive feedback! Gareth

5/5

Trustpilot

5 star service

Amazing customer service from start to finish! We dealt with Matthew and he was outstanding. Unfortunately our buyers solicitors were rubbish, causing everything to move at a glacial pace, but Matthew made sure that everyone was kept up to date, and the right people were chased! Can not thank the team enough! Worth every single penny, they definitely took a lot of the stress out of an already stressful situation! If I ever decide to sell again I will definitely be using Ryder and Dutton again. O

Peter · 17 November 2023

Agent replied · 29 October 2024

Really appreciate the kind words, Peter! Hope you're enjoying the new house!

5/5

Trustpilot

Great Communication and Service

We sold our house through Ryder and Dutton this year. We dealt with Lewis initially on valuing and listing the house. Then during the viewings and sale we liaised with Leon. The communication we received throughout was great, which we really appreciated due to issues in our chain. There were times when I thought the sale would fall through, but Leon worked hard to ensure that things were resolved and we eventually managed to close the sale. Our buyers team of solicitors and estate agents were useless and I really believe if it wasn't for Leon, then we likely would have ended up losing our sale. So I'd like to thank the team for helping us throughout the process.

Catherine · 16 November 2023

Agent replied · 29 October 2024

Hi CatherineThank you so much for the positive feedback. I know it was a tricky sale at the end so I'm really pleased we managed to get this over the line for you!

5/5

Trustpilot

Great service from Ryder and Dutton Mossley

Zoe Waterhouse and Geraldine Marsden from the Ryder and Dutton Mossley estate agents were great from the start of buying our house right until the end. Zoe was always available no matter when I rang, even at weekend. If for some reason she wasn’t Geraldine was. They were great at keeping on top of everything and chasing people up when needed. We also got a lovely welcome to your new home gift box when I picked up the keys. I would highly recommend them and would use again in the future.

Julie · 15 November 2023

Agent replied · 29 October 2024

Thank you for your review all the best for the future from Zoe & Geraldine

5/5

Trustpilot

Ada was amazing for us through our…

Ada was amazing for us through our purchase seeming how difficult and long process it was couldn’t have felt with a better person thank you very much

Joshua · 10 August 2026

5/5

Trustpilot

Jade and Jenny

Jade and Jenny made buying a home incredibly straightforward. As a newcomer to the UK and a non-UK citizen, I was worried the process would be challenging, but they made it easy to understand and manage. The explanations were clear, and the process was simple from start to finish. Highly recommend their support for anyone new to the UK home-buying journey!

Amal · 30 October 2024

Agent replied · 26 December 2024

We are thrilled to hear that Jade and Jenny made your home-buying experience so positive. It's wonderful to know that they were able to guide you through the process with clarity and ease, especially as a newcomer to the UK. We appreciate your kind words and are happy to hear that you found their support invaluable.

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