Trusted Agent profile · Oldham

Ryder & Dutton Chadderton reviews in Oldham

4.8

★★★★★ Excellent

2,074 reviews across 1 platform

635 Broadway, Chadderton, Oldham, OL9 8DN, OL9 8DN

Ryder & Dutton's office in Oldham, at 635 Broadway, is rated 4.8 out of 5 across 2,074 reviews on 1 platform.

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2,074

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Reviews

Every review we hold for the Oldham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Amazing Estate Agent

Throughout my home buying process, Ryder and Duttons Team has been absolutely impeccable. My main point of contact throughout the process was Geraldine who not only kept me updated regularly via email but also called me to check in and was amazing at responding to any queries I had. She chased on my behalf, brought forward any concerns I had to the seller and resolved any problems extremely quickly and efficiently. I’d also like to mention Dylan who facilitated the multiple viewings I had. He was polite, friendly and knowledgeable. Huge thanks to everyone that has supported this process, would highly recommend.

Chris · 28 September 2026

5/5

Trustpilot

Liv has been extremely diligent and…

Liv has been extremely diligent and efficient in handling our purchase. From the very first call to this stage we have been kept up to date with every stage. Would definitely recommend

Zaria · 25 September 2026

5/5

Trustpilot

Excellent service

Right from when I went to view the property up till when I got my keys, Samantha and Paige were excellent. Providing me with the information I needed every step of the way. They respond to my emails promptly, and when they miss a call, they give me a call back ASAP.Overall, it was a nice experience with Ryder & Dutton because Samantha and Paige made it so. Thank you.

Samson · 16 December 2024

Agent replied · 26 December 2024

We're so happy to hear you had a positive experience with our team! We're proud of our agents and their dedication to providing excellent customer service.Gareth HuntHead Of Lettings

5/5

Trustpilot

House purchase

Once our offer was accepted, Geraldine looked after our purchase. She was fabulous and looked after us every step of the way. She gave us advice and took the lead in chasing and pushing deadlines when she needed to.Can't thank you enough Geraldine for making our house purchase so stress free and smooth.Also a thank you to Zoe (at the Ashton branch) who looked after us initially, dealin with our offer negotiations and gave us our keys on our moving in day.Great service all round.

CB · 7 July 2024

Agent replied · 29 October 2024

Dear CB, thank you for your review and kind words for both Geraldine and Zoe. Both are an asset to our business and its fantastic to read such a positive review them both. All the best for the future, Alex & the whole R&D team.

5/5

Trustpilot

I would like to thank Branch Coordinator Laura Chadderton.

I would like to thank Branch Coordinator Laura Chadderton at Ryder And Dutton Oldham for making our experience great.We moved to Ryder And Dutton after marketing our property for over a year with another agency and were placed with Laura and immediately we knew we were in safe hands. Laura committed to selling our property and her professionalism and expertise was immediately apparent. She organised a the diary for viewings and kept all parties informed at all times. Laura maintained a dedication to selling the house even when we lost thr first buyer which was very reassuring and we completed with the second buyer today. She has gone above and beyond to make the sale as seamless as possible and has kept us updated on the progress of the sale even if she was on leave . She has been in constant contact with all parties throughout with emails or phone calls always with a friendly and helpful attitude.I would absoloutely recommend Ryder And Dutton because of the exceptional staff they employ.

Ms · 4 July 2024

Agent replied · 29 October 2024

What a brilliant review, thank you for sharing your experience with us! Laura is a brilliant sales negotiator and will always pull out all the stops ⭐

5/5

Trustpilot

The absolute best experience

I recently sold my property with Ryder & Dutton, Heywood branch. It was a very positive experience from start to finish. Starting with Fran Whittle who came out to do do the initial valuation with her obvious experience and knowledge of the local market, which is the most important aspect of selling. She also did the photographs and write up and it was listed online within just a few days. From that point on I dealt with Megan D’Angelillo at the local branch who was just excellent in every aspect of her position. She moved to another branch shortly after and Jenna Henley took over, who was also excellent, extremely efficient, professional and with great communication. They have perfected their process and they execute so well, both individually and as a Team. I received multiple, daily emails about viewings which happened immediately the house was listed, which they also handled for me. I had multiple offers within the first week and Jenna was on the ball at all times until we accepted an offer that we were very happy with. Once we agreed with the buyer, the transaction went as quickly as their bank would allow. Jenna kept me informed every step of the way, I never had to call once to ask for updates, she preempted any question before I even asked. It’s rare to get such service, I cannot recommend them highly enough. It becomes very apparent that using your local estate agent who has known the local area for so many years is a must for viewings and communication. I also used a solicitor they are not connected to but are familiar with due to their long, established network of local vendors, which made communication flow much better than if I’d introduced a random, unknown solicitor. This just added to the efficiency of their process to completion. I had no issues at all. Had there been any I would rather have a highly experienced local company on my side than a random online company who have no connection or attachment to the area. I can recommend Ryder & Dutton without hesitation, it was a pleasure to deal with them. Big thanks to Fran, Megan and Jenna, and Catherine who communicated with me also, you were all totally awesome!

Rita · 4 July 2024

Agent replied · 29 October 2024

Thank so much for the wonderful review!! we wish you all the very best moving forward from all at Ryder and Dutton Heywood

5/5

Trustpilot

Still the Best

We had a number of challenges in selling my late parents house, not least that we all live in Australia. However initially Tony in getting the property on the market and then Amy as our negotiator were both extremely helpful and Amy was excellent at following up with all parties and communicating updates. Having used Ryder and Dutton numerous times when we lived in the UK it is good to see they are still in my opinion the best agents in the region

David · 29 June 2024

Agent replied · 29 October 2024

Thank you for sharing your experience with us, delighted to hear that we are "Still the best!" 😇

5/5

Trustpilot

I’m so happy I chose Ryder & Dutton

I’m so happy I chose Ryder & Dutton, they kept me in the loop all the way! especially Catherine Salisbury from Heywood branch ,who was very helpful & gave a very personal assistance, she is a star 🌟 special thank you to Catherine xFran shown me the way from first meeting her at the property & everyone at Heywood branch was very helpful Thank you Ryder & Dutton 💯😊

Paula · 19 December 2024

Agent replied · 26 December 2024

Thank you for your kind words. We are thrilled to hear that you had a positive experience working with our team. We strive to provide excellent customer service and are delighted to know that you felt well-informed and supported throughout the process. We are proud of our team and appreciate your recognition of their hard work and dedication.

5/5

Trustpilot

Friendly service that goes above and beyond

I sold my house recently through Ryder Dutton after the excellent service I'd previously had from them as a purchaser, I was not disappointed. From the first approach until the day of completion they were great, friendly, efficient & knowledgable. Fiona amd Freya were brilliant at helping me consider offers & in negotiating and I sold at a price I was happy with.The chain to complete was long and therefore complicated, Fiona went above and beyond to keep things moving and to ensure the completion date happened (despite some lack lustre solicitors for various parties). Highly recommend!

Charlotte · 26 June 2024

Agent replied · 29 October 2024

Thank you Charlotte - it was a pleasure to work with you - we hope you will be very happy in your new home :)

5/5

Trustpilot

Wonderful team to work with

Wonderful team to work with. 16 viewings booked in a day and the house sold within a week at the asking price. We did the viewings ourselves over the weekend.Leanne came out initially and got the spec for the particulars and price right, the photos they took were really good and Martha was so efficient in taking the bookings, supported by the team calling me every 30 minutes. What's more, R&D were also acting for all those making an offer on our house so knew where they were in the process of selling their house.

Martyn · 26 June 2024

Agent replied · 29 October 2024

Thank you Martyn and Jane, we are so pleased you are happy with our service! The Slaithwaite team!

5/5

Trustpilot

Carmel was totally amazing

Carmel was totally amazing. At the end of the sale we had many problems and she stood firm and made things happen. Never phased in spite of numerous setbacks mainly caused by our buyers and their solicitors. We, our solicitor, Carmel and the man who we were buying off worked tirelessly to make the exchange of contracts and then completion happen in spite of the problems we faced.Ove the years Ryder and Dutton have been my go to estate agents. Hopefully this will be our last ever move but if there was to be another ther would only be one agent we would go for!

Maurice · 24 June 2024

Agent replied · 29 October 2024

Thank you so much for the lovely review, Maurice! We're so pleased we got you there in the end, best wishes in the new house!- Carmel and the Chadderton team

5/5

Trustpilot

It was a positive experience using…

It was a positive experience using Ryder and Dutton to sell our dad's house. However, working with Catherine was an absolute pleasure. She was professional, friendly and always answered any questions. She went above and beyond throughout the process to make is as easy for us as she could. She is a real asset to Ryder and Dutton

Mrs · 14 March 2026

5/5

Trustpilot

Ryder and Dutton completed selling our…

Ryder and Dutton completed selling our property on 7th June in Cowlersley. Leanne was very accommodating when we first approached to sell the property and put it on the market within a week. Nicola managed the whole process of the sale and was very communicative throughout, she was very approachable and extremely helpful and calming through a stressful time. She contacted us regularly to keep us updated throughout the process. This is the first time we have used Ryder and Dutton and we would highly recommend using them to friends and family and would certainly look to use them again in the future.Jamie & Gemma

Jamie · 19 June 2024

Agent replied · 29 October 2024

Thank you for your lovely review Jamie and Gemma! We wish you all the best in your new home!

5/5

Trustpilot

Jenny Boyle was the best

Jenny Boyle was the best, she was in contact with us at all stages and chased things for us. She was absolutely brilliant, as our sale and purchase was a very long process due to our buyers pulling out and nearly missing our dream home !! Cannot fault any of the staff but especially Jenny !! Thankyou 🥰🥰

Joanne · 13 March 2026

5/5

Trustpilot

A big thank you to…

A big thank you to Emmy,Michaela,Oliver,Amber,for there professional approach in getting our sale through would definitely recommend.

Stanley · 20 May 2026

Agent replied · 24 May 2026

We appreciate your kind words! We are delighted our team's professional approach helped with your sale.

5/5

Trustpilot

Awesome ALEX and fabulous Freya

Thanks to Freya and Alex I have a new happy tenant in a lovely home. They went above and beyond to help me get the property repairs completed, recommending quality local trades and being available to help with access to the property when I was unable to be there. They really made a difference to the while process of getting the house ready for letting and then finding a new tenant. Cannot thank them enough.

Deborah · 5 September 2024

Agent replied · 29 October 2024

We're thrilled to hear about your positive experience with Freya and Alex. It's wonderful to know they went above and beyond to help you get your property ready for letting and find a new tenant and that their dedication and commitment to providing excellent service are truly appreciated.Gareth HuntHead Of lettings

5/5

Trustpilot

Excellent and professional service from…

Excellent and professional service from all the team, but especially Michaela who helped brilliantly in what turned out to be a long drawn out process.

Karen · 18 March 2026

Agent replied · 19 March 2026

We're happy to hear that you received excellent and professional service from the team. We appreciate you acknowledging their help during the long process.

5/5

Trustpilot

Ada was amazing at keeping us informed…

Ada was amazing at keeping us informed all the way through and was super helpful at ensuring it ran as smoothly as possible when buyimg our new house. Thanks so much to all that helped at R&D, especially Ada xx

Anon · 22 July 2026

1/5

Trustpilot

Best to Avoid this Estate Agency..

I was served section 21 notice just just after 6 months of renting the property, they claimed the owner wanted to sell and I offered to buy. They then came back to me that the Landlord is no more interested in selling and a family member was moving in. I eventually moved out. Alas, time to pay my deposit came, the agency and the landlord came up with various excuses to avoid paying back my deposit. By the way I am a very compliant tenant, paid on time, even emailed to ask them what my balance is before I moved out and paid every penny. I did not trash the property and the property was handed back the way we met it. I have a decent amount to purchase a property, emailed 2 of their sales team members already but will never even go near them as I am so disappointed in them right now.I am so so disappointed that they are trying to avoid to pay back my deposit with all tricks in the book. This is my money and I want it back fully.

Jo · 4 June 2024

Agent replied · 29 October 2024

Hi Jo, thanks for your feedback. We're unsure which property this relates to, could you please email Gareth.Hunt@ryderdutton.co.uk with the property details so we can look into this for you? Many thanks, Gareth Hunt - Lettings Director

3/5

Trustpilot

Do your research

The whole experience has been saved by one member of staff Jenny.. Without jenny we would have moved estate agents and gone with someone else. We didn't have the best experience over all due to our buyer. However going forward , There needs to be an outline of what order the whole process happens and who deals with what . Viewings need to be confirmed, too many no shows these should be confirmed before hand to save unnecessary disruption on peoples lives and for the agent. There should be a pack to explain what a solicitor actually does and what the agents do. Jenny was finding out information before the solicitor she has been our saviour it needs to be outlined at what point the solicitor should be contacted and if it's purely down to the agent to sort everything, its easy to think you are the only customers they are dealing with but comunication is key, there were times we would send emails then all of a sudden we get one back with an update . Fridays seem to be the email day, everything seems to appear friday before close for the weekend so then another two days of not hearing anything ,we would not reccomend Holden smith (recommend by Ryder and dutton) do your research and check the past reviews. never again ! Too many directors and not enough knowledge on people skills / communication , looking at the reviews we were not the only ones having a bad experience with them . Jenny has basically done the solicitors job for them, every email sent from holden smith was actually done initially by the agent . this is our second house purchase its the most stressful life changing experience we have ever had ,we will not be doing it again. We all are experts at our jobs with out knowing it , selling and buying a house is not something everyone does daily , giving someone an overall good experience should be key. Explaining the following , who does what ? Time frames, We have constantly contacted jenny for updates. Make a day weekly for communication, saves a million emails backwards and forwards . pick a day and ensure all office understand the process your needs and expectations . Don't be loyal to local not always the best way .

Sam · 30 May 2024

Agent replied · 29 October 2024

Thank you Sam for taking the time to leave a detailed review and especially your praise for Jenny who will always work as hard as she can to get a property sale to completion. Buying and selling together can be stressful and especially frustrating when viewers do not show up. We do make sure that all viewings are confirmed via email and all viewers get a reminder text message on the day. It was lovely to speak to you this week and I hope you are fully settled in your new home soon. I have passed on your comments regarding the solicitors to our conveyancing manager and sales director as we always aim to improve and offer our clients the very best service we can. All the best from Helen and the Uppermill team.

5/5

Trustpilot

Simply the best!

Simply the best and I wouldn't go anywhere else. Alice Rimmer and the staff at the Ashton branch are great to deal with, professional and totally on the ball. They sold mother's property within days of listing and then their Move Manager, Geraldine Marsden took over to very ably shepherd the sale to completion. That is such a valuable role because it saved me the hassle and worry of chasing people up.

AN · 11 October 2024

Agent replied · 29 October 2024

Thank you for your kind review. We are delighted to hear that you had such a positive experience with our team. We are proud of our staff and their commitment to providing excellent service. We are thrilled to hear that you found our Move Manager to be so helpful.

5/5

Trustpilot

Great Service

Sarah Green was friendly, professional and patient. She went out of her way to help me out on moving in day, which I really appreciated. Sam was also really helpful and patient throughout. Plus, when I arrived Sarah presented me with not only the door key but a hamper of tea, coffee, biscuits, drinks and money off vouchers. I found all the agents personable, human and professional. Thank you.

Sandra · 23 November 2024

Agent replied · 26 December 2024

Thank you for your kind words. We are delighted to hear that you had a positive experience with our team. We strive to provide exceptional customer service and appreciate your feedback.Gareth HuntHead Of Lettings

5/5

Trustpilot

I sold my house via the Heywood branch

I sold my house via the Heywood branchCatherine Salisbury was fantastic all the way through, extremely knowledgeable and kept me informed throughout the previous whether it be good or bad news regarding viewings, etc.You can tell that Catherine & the rest of the team (Jenna, etc.) work really well together & the response whenever i called was up to speed & answered very professionally & friendly, so much so that at times i felt i was the only client they had. Nothing was too much trouble & although the house selling experience can be quite stressful, the R&D team at Heywood made it far easier than i've ever experienced previously. Thank you

Paul · 24 May 2024

Agent replied · 29 October 2024

Thank you for your review, we are so glad you were happy with our efforts in selling your property, We wish you all the best!

5/5

Trustpilot

Geraldine Marsden move manager excellent service

Thank you Geraldine for your help regarding our recent move. Geraldine Marsden was an exceptional move manager, and available to assist throughout the entire moving process as a result we managed to go from sale to completion within 4 months. I was very impressed with Ryder and Dutton and wouldn't hesitate to use their service again. If you're looking for an estate agent to help you move I would highly recommend.

Miss · 21 October 2024

Agent replied · 26 December 2024

Dear Samantha,I'm thrilled to hear that you had such a positive experience with our team, particularly with Geraldine. I'm delighted to know that you felt well-supported throughout the process and would like to wish you all the best. Best wishes from the whole team at Uppermill office.

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