5/5
TrustpilotFantastic from the start
Fantastic from the start, jenny and all the team kept me updated every step of the way.Thank you all so much
Agent replied · 16 June 2024
Thank you, Alex! Appreciate the kind words!- Jenny and the team.
Trusted Agent profile · Oldham
Verified
Ryder and Dutton reviews in Oldham
★★★★★
2,349 reviews across 2 platforms
Edge View House, 14-16 Salmon Fields Business Village, Royton, Oldham, OL2 6HT
Part of Ryder, see every office.
Ryder's office in Oldham, at Edge View House, is rated 4.8 out of 5 across 2,349 reviews on two platforms, including 147 Google reviews rated 4.7.
Reviews
Every review we hold for the Oldham office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotMisleading information and False advertising
Got notified the day a house went on the market for sale and expressed interest. Was sent an email advising to choose a date and time suitable to review the property so I did and thought all was sorted (or so I thought) Turns out the email the estates agent send you is so that the estate agent can then call you and get your business on their books, it’s nothing to do with viewing houses. Totally misleading and false advertising and I will be putting a formal complaint In with the governing body. I know it’s a dog eat dog world since covid but come on, this way of working is lower than the low. appalled by this tactic and I will not be buying a house through this estate agent.
5/5
TrustpilotI personally appreciate Laura’s ability…
I personally appreciate Laura’s ability of handling situations and making things move quickly especially in my case. Thanks for everything you did Laura
Agent replied · 16 June 2024
Thankyou for your review! All the best in your new home. - Team Rawtenstall :)
5/5
TrustpilotExcellent service
We recently sold a property through Ryder & Dutton and we found the service we received exceptional. Our property was advertised professionally and we were shocked how much interest was generated so quickly and how quick it sold.Roisin, Shannon and Graham in the Rawtenstall office were really helpful and couldn’t do enough for us. We were kept informed at every point with regular updates over the phone and by email. I recommend Ryder & Dutton whole heartedly and will not be looking anywhere else when we come to sell again. Thank you.
5/5
TrustpilotLaura negotiated our sale
Laura negotiated our sale, it was not easy she persisted and dealt with all parties. We eventually completed and we are eternally thankful!
Agent replied · 16 June 2024
Thank you for the 5 star review! Great to hear you were happy with Laura - she is brilliant estate agent and will always work tirelessly to make sure the sale goes through!
5/5
GoogleRyder and Dutton have been amazing throughout the process of renting a property. Carmel and teams were absolutely brilliant, they made everything so easy and were really helpful at every step of the way. Very happy!
Agent replied · 26 August 2024
Thank you for the review Polash!
5/5
GoogleGreat service by Carmel and Amanda. We have recently rented a property and they both were very prompt in responding by emails and phone calls. My whole process went very smooth. Thank you for your service.
Agent replied · 26 August 2024
Thank you for the great review!
5/5
TrustpilotKeeping the client informed
Good market intelligence and keeping us informed throughout the process.
Agent replied · 23 October 2024
Thank you for the kind words, Steve! We're glad you found our local knowledge valuable. We strive to keep our clients informed throughout the process and are pleased to hear that we met your expectations.
5/5
TrustpilotMy experience was wonderful with ryder…
My experience was wonderful with ryder and dutton. The service was exceptional and comfortable.
Agent replied · 24 August 2024
Thanks for your five star review. I am pleased that you have been happy with the service provided.Gareth HuntHead Of Lettings
5/5
TrustpilotSarah and Gemma were fantastic
Sarah and Gemma were fantastic! Great experience!
5/5
TrustpilotVery professional service given
Very professional service given, with being kept up to date regular.polite staff with a good listening ear and very helpful.
Agent replied · 16 June 2024
We are so glad you were happy with our service, all the best! from Ryder and Dutton Heywood
5/5
TrustpilotGreat estate agent
Had a wonderful experience purchasing a property with Zoe Waterhouse from the Ryder and Dutton branch in Mossley. Professional, friendly service and always proactive in chasing queries. Thank you.
Agent replied · 16 June 2024
Hi Susan, Thank you for your feedback. We wish you all the best in your new home.
5/5
TrustpilotFrom Leanne to Nichola all the staff…
From Leanne to Nichola all the staff communicated throughout the process. Every query raised was answered quickly and professionally.10/10 service
Agent replied · 16 June 2024
Thanks Kev, we hope you and your family are very happy in your new home! From the Slaithwaite team
2/5
TrustpilotThe for sale sign hasn't been taken…
The for sale sign hasn't been taken down outside park road Waterfoot
Agent replied · 23 October 2024
Good afternoon Gillian,Thank you for bringing this to our attention. As requested your board was ordered for collection on Friday in which was the day of completion. Please allow two working days for board to be collected via our third-party but If you have any further concerns please do not hesitate to contact us and we hope your enjoying your new home. Kind RegardsLeon James
5/5
TrustpilotLucy Clifford and Emma are great team
Lucy Clifford and Emma are great team, they really make the experience of renting seamless , they are both fast and polite.Thanks
Agent replied · 16 June 2024
Thank you for the great review from all the Team.
4/5
TrustpilotTeam was professional throughout
The team was professional throughout a challenging process and kept us informed at key points. The portal feature is ok but functionality could be improved to keep clients up to date.
Agent replied · 16 June 2024
Hi Mr. H, thank you for taking time to leave us a review. We appreciate your feedback on the portal feature and are constantly working with our conveyancing partners to improve the functionality of this. Of course, we don't want the portal to replace regular telephone/e-mail contact with our clients and currently its main function is provide a back-up to this.The team and myself would like to wish you all the best for the future and if you are ever back in the area, please call in to see us!Best regards,Alex & the team at Ashton office.
5/5
TrustpilotLisa is so professional and helpful
Lisa is so professional and helpful. We finally bought our dream house within three months.
5/5
TrustpilotProfessional service
I dealt with jade and Michaela they were very punctual and professional
Agent replied · 23 October 2024
thank you for 5* review, we hope you will be very happy in your new home
1/5
TrustpilotI have been trying to get a viewing on…
I have been trying to get a viewing on a property on Broomhall Rd Blackley. I was told they were not doing any viewings on this property for 10 days, I got a viewing for sat 22nd Aug 22, they called and changed the time twice then told me they had done viewings for another buyer and the viewing is cancelled because the property is now sold ? Just getting the runaround frustrating
5/5
TrustpilotRoyton branch
Matt Clayton from the Royton branch has been fantastic from start to finish. He has kept us updated every step of the way and been organised and professional throughout. He's gone above and beyond in selling our house (even doing phones calls etc to save waiting for Solicitors) and is now helping in the search for a new home. He's handled the tears and tantrums in a professional, polite way and is an absolute asset to the Royton branch. Although more expensive than some agents, you genuinely do get what you pay for.
5/5
TrustpilotThe speed in which you got our property…
The speed in which you got our property on the market was fantastic. You gave us the option of supporting us with viewings or leaving it to us. The frequent updates throughout were very reassuring. Thank you
5/5
TrustpilotLisa was on point
Lisa was on point, attentive and extremely helpful.
1/5
TrustpilotBuying, rent or selling do not use!!
So we tried to rent from Ryder and Dutton a few years ago signed and put our deposit in. I was told to put my notice in on my house as the new house will be ready in a matter of weeks so 4 weeks was more than enough. 2 weeks still no news. 3 weeks the same. Ended up having to rent a different property.***I am now looking to buy*** Enquired about a property got a call so phoned back 2 weeks later still not heard anything. My husband enquired and it took 3 weeks for them to contact him. Got a viewing on a property got text confirmation arrived in the pouring down rain and the agent said it wasn't in his dairy (had to phone to chase it AGAIN). The service is a nightmare. I know the market is crazy and houses are selling but all the opportunities missed due to this company is unreal.
5/5
TrustpilotVery professional from staff until…
Very professional from staff until completion
Agent replied · 29 December 2024
Thank you for your kind words. We are thrilled to hear that you had a positive experience with our staff and the completion of your project. We strive to provide exceptional service and are glad that we were able to meet your expectations.
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