Trusted Agent profile · Oldham
Verified
★★★★★
2,349 reviews across 2 platforms
Edge View House, 14-16 Salmon Fields Business Village, Royton, Oldham, OL2 6HT
Part of Ryder, see every office.
Ryder's office in Oldham, at Edge View House, is rated 4.8 out of 5 across 2,349 reviews on two platforms, including 147 Google reviews rated 4.7.
Every review we hold for the Oldham office, from every platform, shown as written. First names only.
5/5
TrustpilotWe were looking for a freehold property locally
We were looking for a freehold property in the local, this 3 bed semi had just been reduced, they took our offer. A bit unusual, the vendor was moving into a new build, we had alternative accommodation, so the purchase was a steady and pleasant experienced. Snags with the mortgage people - Nationwide being utterly useless. Throughout, the team kept us informed with progress.
1/5
TrustpilotDon't trust them
Initially asked Ryder and Dutton Huddersfield to value our property. They Valued it at £200,00 - £210,000. Ended up going with a different agent. A month later we got a viewer who said she happened to also be a sales negotiator for Ryder and Dutton. She give a number of reasons why we won't get the askiing price. When she left she left feedback saying in her "professional opinion" she wouldn't offer more than £180,000, although her colleague had valued it at £200,000 + (unbeknownst to her at the time) . Shortly after her viewing and "professional opinion" we had a couple who loved the house and offered £205,000 straight away.
4/5
TrustpilotEasy to talk to
Easy to talk to. Caring informed all the way through.
We appreciate your kind words. We strive to provide our customers with a positive and informative experience.
5/5
TrustpilotGeraldine was on hand throughout the…
Geraldine was on hand throughout the sale process and struck a balance between explaining and challenging frustrations
5/5
TrustpilotAmanda Bell
Amanda Bell Very attentive and professional in her approach to clients Definitely a credit to the company Thanks again
Thanks for your review and pleased you are happy with the service received.
5/5
TrustpilotVery helpful in every way and kept me…
Very helpful in every way and kept me fully informed throughout the sale of my house Many thanks
Thank-you for your review! - Team Rawtenstall
5/5
TrustpilotExcellent communication and service…
Excellent communication and service throughout. Lizzie was spot on. Thanks guys!
5/5
TrustpilotAmazing experience and very attentive…
Amazing experience and very attentive Sarah Green helped me move into the property within 2 weeks. Definitely recommend Ryder & Dutton in Rawtenstall 5*.
Hi Nichola, Glad to hear Sarah found and got you moved into your dream home! - All the best Team Rawtenstall
1/5
TrustpilotUnsubstantiated claims
I am in the market for a house in Huddersfield at the moment. I am saddened by the ridiculous & mis-spelled claims by this company. It is not right to claim 'this will sell in a week' or 'UNEXPECTADLY BACK ON THE MARKET, NO SILLY OFFERS WILL BE ACCEPTED THIS HOME HAS BEEN PRICED TO SELL AS THE PROPERTY HAS SOLD FOR TENS OF THOUSANDS MORE IN RECENT YEARS' when there is no evidence of previous market history on that same website (Rightmove). I could of course say its also silly to ask £159,995 for a terraced house in Birkby?! I think market-stall bravado should be removed from the most important financial decision in most people's lives. Another example: a property described as 'stunning' is just ridiculous, and said to be freehold, even though a leasehold record shows on land registry. Another example: a property has *CONTRACT READY* as its opening gambit. So what? It's very unappealing and has been on the market for ages, and has been reduced.
1/5
TrustpilotCompletely Disappointed by Emmy Spiers!
I enquired about a property to rent within Huddersfield (Lindley/HD3) in April 2021. Emmy Spiers then replied to me on the 3rd of April 2021 -asking for additional information to be submitted by filling out a Rental Requirements Form.The form asked several questions of a sensitive nature such as your employment status, employer details, annual income, and the names and ages of any children joining the property. Of course I didn't mind filling out this form as it's part of the rental process!I then submitted the form on the 5th of April 2021 and awaited a reply.It is currently the 17th of June 2021 and I have received no reply whatsoever.I am extremely furious (to say the least) that I've provided my personal information (as well as my family's information) - and Ms Spiers hasn't had the decency to get back to me. Under GDPR you are meant to ask personal details only when necessary and process personal information as securely as possible.Now since I didn't hear anything back after submitting these details my questions become:A) Since I've not heard back from you in months...what exactly did you DO with my details then?B) Why ask for details in the first place IF you're not going to use them to make an assessment - and get back to the prospective renters?C) Is it Ryder & Dutton's company policy to ignore prospective renters - or was this a personal decision you made?I suppose I'll never get the answer to these questions as she seems to have mysteriously lost access to her email inbox.In the future Emmy, respect people's time and information! I took the time to reach out to you/the company, and subsequently filled in the form because I was genuinely interested in the property + needed to move urgently. If you say you'll get back to someone...honour it!For whatever reason you decided that I wasn't worth your time, and not worth a simple reply to either offer us a viewing or not (which you said would follow after submitting the form). I don't want to speculate on why you chose to ignore the very information you had asked me for - however, all I will say is that IF it was due to racism, ageism or classism - a BIG shame on you.Treat EVERYBODY with respect and dignity going forward - as you can see, when you don't...you not only ruin YOUR own reputation but you tarnish Ryder & Dutton's reputation too!
5/5
TrustpilotCharlotte was very good and was very…
Charlotte was very good and was very professional in her work. Thank you again Charlotte.
1/5
TrustpilotShould be banned from trading
What an absolute joke of an estate agency. If you decide to sell your house with these clowns, be prepared to only have around 10% of interested buyers come to view your property. Totally against the property ombudsman code of practice, these lazy vultures will NOT let you even book a viewing unless you send them proof of funds to buy. This is only a legal requirement AFTER making an offer on a property, NOT to view one. It clearly states in the code of practice, agents can ask for proof, but CAN NOT demand it. Gemma who answers the phone out of hours, is clearly a person who needs to try and control people. She is rude, arrogant and a very sad little woman. So before putting your house on the market with these lazy fools, just remember, if they cba going to a viewing, they will simply block around 90% of potential buyers. YOU'VE BEEN WARNED!!!!!
5/5
TrustpilotGood communication and support finding…
Good communication and support finding new tenants.
We appreciate you taking the time to share your positive experience. We are glad to hear that you found our communication and support helpful in finding new tenants.Gareth HuntHead Of Lettings
5/5
TrustpilotThanks Ella
Ella Leadley was very helpful and friendly throughout the buying process. Thanks Ella 😊
5/5
GoogleLisa Morreale dealt with our purchase of a new build home and was great from start to finish. She gave us all the information we needed from the start and kept us up to date throughout the whole process ensuring that people were chased when …
Thank you so much for the review Sophie! It was my pleasure to help you purchase your new home. I wish you every happiness and all the very best - I hope that you have settled in well.
5/5
TrustpilotCommunication for me is the key any…
Communication for me is the key any transaction between multiple parties. I am a very pleased customer in this regard.
Thank you very much!
5/5
TrustpilotWell deserved five star review for Matt Corfield
Thanks Matt, a great job completing on the sale of our property. Brilliant communication and a calming influence during frustrating issues typical of a chain of houses.
5/5
TrustpilotVery helpful
Very helpful, supportive and easy to speak to, loved the gift box too.
Thanks Stephanie! - Team Rawtenstall
5/5
TrustpilotAll credit to Mustafa Ahmad.
All credit to Mustafa Ahmad.He has been very professional, efficient and friendly.Great service from Mustafa. Thank you 😊
Thank you for your 5 star review, it is nice to hear that you have been happy with the service that you have received.
5/5
TrustpilotEverything ran smoothly and were kept…
Everything ran smoothly and were kept up to date all the way through
Hi Christine, thank you for the review & for using Ryder & Dutton to sell your property!Kind regardsNaveen
5/5
Trustpilotamazing Staff
I and my partner can not thank the staff here at Ryder and Dutton enough they are extremely helpful and go above and beyond to help you . A massive thank you to elloiuse and Rachel also Stacey for helping us find a home when we was in a real desperate situation. Thank you guys ! Xx
1/5
TrustpilotShocking experience to buying a house
Shocking experience to buying a house. In Huddersfield. I offered over asking price and they made me wait 5 days with no response. I chased many times in between to not even get a phone call back. Told me fibs in between to keep me on hold , for to be told last min 2 other offers had been made which left no time to think and got sold within the couples of hours. Where as I was first to view and offered over asking so that it would have been accepted straight away. But they wasted my time on purpose. They just had to be honest and told me that other people are viewing and potential offers could be made, but made me feel that I was the highest offer for a while and they couldn’t reach either parties for 5 days!!! Disgusting .. person dealt with me was Emmy spiers
5/5
TrustpilotService was great once Leon was involved
Once we got through the initial stages of putting an offer in and started working directly with Leon, the service was fantastic and he was incredibly helpful.
Thank you so much, best of luck in your new home!
5/5
GoogleI was pleased within two weeks I had a new tenant for my apartment. The handover of a tenant leaving and a new one moving in was very well managed by Lizzie Gamwell.
Thank you Denis!
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