Every review we hold for the Oldfield Park office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFive glowing stars for Madison Oakley! Moving is a really stressful and challenging time, but Sarah and Carey remained positive and professional throughout every step of the way. They have always been whole heartedly honest with us, and have showed genuine care and compassion in the entire process. When we move again, we will be using them, no question. They are a true representation of everything you could want from an agent. Thank you so much.
Amy · 4 December 2024
Agent replied · 10 December 2024
You are so welcome Amy and we are all absolutely delighted you're safely in the new pad. Now you're just around the corner, no excuse to pop in for a catch up!
★★★★★ 5/5
GoogleI always wondered about the 'best rated in Bath' sign outside Madison Oakley... Having purchased one of their properties as a first time buyer, I can absolutely see why. A viewing with Carey was night and day compared with 'high street' agency brands. He was very friendly, knowledgeable and made us feel very comfortable viewing the property giving us the headspace to fall in love with the property! Shout out to Sarah and Abi in the office for their aftercare. Wouldn't hesitate to use when we sell in the future.
Trish · 14 September 2025
★★★★★ 5/5
GoogleQuality comes with these people. They are knowledgeable, experienced, straightforward and honest. Carey is very good at managing expectations (well, mine anyway!). I can see why they rate as the best agents in Bath. They will get you results if you are selling, and no doubt they are very good on the buyers behalf too.
You won't regret engaging with Madison Oakley.
Jon · 4 November 2024
Agent replied · 12 November 2024
Thanks Jon - I don't think any of us could have anticipated some of the bumps in the road during that sale but thankfully over the line!
★★★★★ 5/5
GoogleMaddison Oakley were brilliant. From the first viewing, all the way to completion, their team were very helpful and supportive.
Massive thanks in particular to Sarah Carpenter who played a key roll in supporting me throughout the process of me buying my first home and Carey Gilliland for allowing me multiple viewings to get a feel for the place then even more to take several different measurements. Thank you Sarah and Carey.
Charlie · 3 May 2024
Agent replied · 1 January 2024
You're very welcome Charlie - I hope you have a fab time with your first Christmas in the new pad!
★★★★★ 5/5
GoogleEveryone at Madison Oakley are brilliant, from the original enquiry to completion.
Carey is so knowledgeable about the local area, and nothing is too much trouble for Sarah, helping at every step of the way.
I would highly recommend them to anyone looking to buy or sale in and around Bath.
Claire · 15 March 2025
Agent replied · 16 April 2025
Thanks Claire - very grateful for your feedback and lovely to be able to act for you and the family again!
★★★★★ 5/5
FacebookFive glowing stars for Madison Oakley! Moving is a really stressful and challenging time, but Sarah and Carey remained positive and professional throughout every step of the way. They have always been whole heartedly honest with us, and have showed genuine care and compassion in the entire process. When we move again, we will be using them, no question. They are a true representation of everything you could want from an agent. Thank you so much.
Amy · 19 November 2024
★★★★★ 5/5
GoogleI am very glad that I chose Madison to market my student let. Williams is very friendly and professional. He responses to my enquires promptly with great details. Throughout the process he and his team worked efficiently. I would highly recommend Madison Oakely!
Tina · 14 June 2025
★★★★★ 5/5
GoogleWonderful service and extremely knowledgeable people. Nothing is too much trouble. We were always kept informed throughout the process.
Would highly recommend Carey and Sarah.
Martyn · 14 November 2025
★★★★★ 5/5
GoogleA lovely attentive team! We bought a house from them and since we have, they are still helping us with questions to the buyer about the property
LN · 14 March 2026
Agent replied · 14 April 2026
Thank you so much for feeding back to us - so pleased you're happy!
★★★★★ 5/5
FacebookI would like to thank Carey and all the helpful team at Madison Oakley for their help and assistance in selling my property.
They have been very helpful, supportive and always on hand to answer my many questions over the last 5 months.
I would strongly reccomend anyone selling or buying a property to go with them.
Thanks for everything
Debbie · 14 April 2022
Agent replied · 30 July 2023
Thank you Debbie - it was lovely to be able to help you move and we hope you have a fab and happy time in your new pad!
★★★★★ 5/5
GoogleHonestly, the best estate agents I've used. Very proactive, extremely professional. Sarah was a dream to work with. Highly recommend
Sally · 4 December 2024
Agent replied · 12 November 2024
Thank you Sally - you are very welcome and I will pass on your comments to Sarah!
★★★★★ 5/5
FacebookI came across Mr. Ethan Payne when he appeared as a guest on a Cryptocurrency Podcast in the USA. I was listening to and was very impressed with his straight forward approach and the principles of his trading strategy. I invested $1000 with his company as a trial. I was able to withdraw a profit of $13,000 after 7 days. Mr. Ethan Payne made this possible, do well and reach out to him for a secure investment too. Contact him Via:Email: ethanpayne700@gmail.comWhatsApp:+44 7862 075181
Tresor · 15 August 2022
★★★★★ 5/5
GoogleMy wife and I recently purchased a property through Madison Oakley, who were excellent, particularly so considering the time constraints presented by the purchaser of our house.
M.O.'s professionalism, guidance and sheer willingness to assist and speed things along has been nothing short of fantastic. Without Carey, Sarah and Davina, who are clearly very experienced, critical paths would not have been met, and the sale of our property/purchase of the new house would have fallen through.
Huge thanks to you all.
Christopher · 14 April 2023
Agent replied · 6 July 2023
Thanks Chris - you're more than welcome and delighted you're safely ensconced in time for the festive break! Do let us know when you've got the house shipshape as we'd love to have a look!
★★★★★ 5/5
GoogleMadison Oakley found a buyer for my house very quickly and efficiently dealt with the inevitable questions arising from the sale. Carey was particularly impressive with a very sound knowledge of the local market and house standards. His valuation was not the lowest so that was not the cause of the rapid sale. The rest of the staff efficiently helped with my moving needs even down to reading the meters in my absence. Thanks & well done to them all.
Paul · 14 April 2019
★★★★★ 5/5
FacebookIf we lived in America, Madison Oakley might be in danger of being known by another name than 'estate agent'. 'Move counsellors' might be a more apt description, or as masters of their trade, 'moveologists'. From start to finish, they have been a first class service, outstripping every other agent we have dealt with.
We chose Madison Oakley because they were realistic. We had three valuations on our house, and they came out somewhere in the middle to upper section - but were not the highest. Carey took the time to talk to us about his valuation, showed us comparable properties and what features of our house either increased or decreased its value. He also explained the process and timeline of valuation to the house being on the market - and kept to it.
We'll choose Madison Oakley again because they were trustworthy. They told us how the photos needed to look, what we needed to do to get the best sale and importantly, what not to do. We had no hesitation giving them full access to our home and the results of how they displayed the house online we fantastic.
We'll choose Madison Oakley again because they were reliable. Their registered customer base created a strong demand for viewings which they fitted around our ability to be in and out of the house. With a 3 year old and working from home, this might have been an issue, but it never was. They also secured us a full asking price, cash offer on day one.
We'll choose Madison Oakley again because they communicated with us. Sarah was always one step ahead, even informing us of things our solicitor was supposed to have told us! It has been refreshing throughout to have one of the professions in the process truly understanding good customer service. Sarah liaised with the buyers and kept them calm whilst we couldn't find a property to buy but also kept a genuine interest in us and our house buying journey.
We'll choose Madison Oakley because they're experienced and professional and go the extra mile. When we panicked that there was nothing on the market, Carey searched for properties for us, showing not only a full understanding of what we wanted, but who we were and what we needed. They advised us on surveys, reassured us about properties, linked us to trades. We're so excited to be moving to our new home - which Carey found for us, despite being on with another agent.
We'll choose Madison Oakley again because they're local, knowledgeable and kind. They know Bath, know their profession and know how to treat a customer. Well done Madison Oakley, and thank you.
Patrick · 5 April 2015
★★★★★ 5/5
GoogleMy wife and I recently completed the purchase of our first house through Madison Oakley and were very impressed with the service we received. Our queries were always answered promptly and we were constantly updated with the progress of the case without the need to chase them. Carey was helpful, insightful and maintained a constant professionalism throughout, despite having to deal with our below-par solicitor. For these reasons I would strongly recommend Madison Oakley to anyone looking to buy in the Bath area.
William · 14 April 2014
★★★★★ 1/5
GoogleMadison Oakley is locally and colloquially referred to as Madison Hopeless, a name they truly lived up to in my 12 months less 5 days as a tenant with them. Collectively, the staff must have fewer than 35 IQ points; at best they caused stress and inconvenience and on several occasions they broke the law (such as terminating our contract early i.e. breaking a legally binding document, and on two separate occasions they sent contractors out without notifying us, the paying tenants, beforehand (for a repair that was never even carried out)). If you are looking to take out a tenancy AND you want peace of mind, you should steer clear of Madison Hopeless.
E · 14 April 2022
Agent replied · 6 July 2023
Thank you for your feedback, I have reviewed all of our communications with you since the start of your tenancy and I’m sorry you still feel this way despite several discussions over the last year between you and our Lettings Manager on phone and email to try and resolve issues to your satisfaction. Concentrating on the specific points you have highlighted rather than the defamation, I note that our Letting Manager took full responsibility and offered our sincere apologies (phone call and email 11/5/21) for the miscommunications that led to contractors visiting without full 24hrs notice. The works the contractors were visiting for were well intentioned to ensure your safety and meet the landlords repairing obligations and we did make attempts to contact you on both occasions but nevertheless our staff should indeed have given you more accurate and timely warning of the visits. However, on your most serious allegation (that of terminating your contract early), we must disagree, you were served a Section 21 Form 6a to end your contract on the last day of your fixed term tenancy. That form was served on 16/4/21, more than six months in advance of the date to allow for COVID regulations at the time.
★★★★★ 5/5
GoogleWe couldn't be more pleased with the professional but also personal approach Madison Oakley has. We felt valued as clients and respected the honest approach to selling houses that they employ. The sales brochure created showed our home well, and Carey had investigated the history of the house that we were unaware of. All viewings were conducted at times that were convenient to us. Once an offer, we had several, was agreed they continued to follow up questions in a friendly and brilliant manner. We thoroughly recommend their outstanding service.
Paula · 14 April 2022
Agent replied · 6 July 2023
Thanks Paula - very much appreciated. Thank you also for your patience during some rough waters with one buyer - we got there in the end!
★★★★★ 5/5
GoogleWe sold our property through Madison Oakley and they were knowledgeable and efficient from the very beginning and all the way through to the end. They provided a realistic market appraisal with an excellent knowledge of the local property market, generated a wide range of viewings and provided us with good advice and support so we could make decisions. We had a lengthy journey to reach exchange on the property we were buying and the team at MO were always supportive and helped manage the rest of the chain.
Lorna · 14 April 2022
Agent replied · 6 July 2023
Thank you Lorna - always a pleasure to deal with you and best wishes from all of the team at MO
★★★★★ 5/5
GoogleTerrific service! I used Madison Oakley to sell my property and they could not have been more considerate or conscientious. They were expertly informed and honest in their appraisal of the house, supremely efficient in securing a buyer and enormously helpful throughout what came next. They went so far as to help find a new insurer for the property at short notice when my old insurance lapsed and could not be renewed due unexpected Brexit nonsense. They even visited the property regularly, as I was unable to do so. At all times they were friendly and happy to explain what was going on. I really don't think I could have had a better experience. I'd give them six stars if I could.
Marsh · 14 April 2022
Agent replied · 6 July 2023
Thanks Martin - it was a pleasure dealing with you and also delighted to have very happy buyers safely ensconced yesterday. If you're ever back in range of Bath, do let us know if we can help!
★★★★★ 5/5
GoogleThis very friendly and lovely team we’re absolutely brilliant in helping me put our property on the market. They gave us great advice to get the most out of the sale and and we’re always on the end of a phone or email to reassure me will any and all of my queries and worries. Very professional and down to earth and played a massive part in prompting the sale and ensuring everything ran as smoothly and quickly as possible and checked in regularly with updates. I couldn’t have asked for a better service from all the hardworking staff, thank you.
Alice · 14 April 2022
Agent replied · 6 July 2023
Hi Alice - thank you very much for taking the time to leave your feedback. Very pleased we got to completion in good time. Sarah sends her best wishes too!
★★★★★ 5/5
GoogleFriendly, professional service from start to finish. Carey and Sarah were particularly knowledgeable. Made selling our house during the pandemic a far less stressful experience than we had expected. Will definitely use again - thank you.
Sarah · 14 April 2021
Agent replied · 6 July 2023
Hi Sarah - thank you for taking the time to leave your feedback. It was a long haul with Covid in the mix but I'm so glad it all worked out for you and also that your house went to a lovely young couple who are so happy with their choice
★★★★★ 5/5
GoogleWe used Madison Oakley for the sale of our flat in Bath, it was a superb experience. Thank you to Carey and his team for a remarkable service all through the transaction, very cordial and extremely professional. Their pragmatism and efficiency largely contributed to a fast and quick sale.
Without a doubt, we would use their services again and firmly recommend their banner to anyone. Cheers and thank you once again.
Ian · 14 April 2019
★★★★★ 5/5
GoogleAfter having three agents value our buy to let property, it was an easy decision to select Madison Oakley to handle the sale. Carey’s enthusiasm, knowledge of the local market and realistic appraisal were impressive. The choice paid off as offers were received from the first two viewings, with Sarah efficiently and proactively managing the sales process.
Even given the pandemic, it was always possible to speak to Carey, Sarah or Will promptly.
They went out of their way to offer a superb, professional service, way beyond what would have been expected, even during less challenging times. Thank you all!
Wendy · 14 April 2021
Agent replied · 6 July 2023
Dear Wendy - it was a pleasure to help you both and thank you for your patience throughout! Best wishes from all of us at MO
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