Every review we hold for the Oadby and Wigston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePhillips George were recommended to me by a friend - how right he was. An excellent service from them throughout the selling process, keeping me fully informed of progress at every stage. It was a pleasure to do business with them.
David · 27 August 2022
Agent replied · 27 August 2023
Hi David. Thank you for your review. You were so lovely to have as a client. It was an absolute pleasure helping you with the property. Thank you again for your business and all the very very best for the future!
★★★★★ 5/5
GoogleI can't praise Phillips George staff enough, highly professional and helped us in so many ways. Without their support and advice I don’t believe we would have gotten through the process. As already said, can’t thank and praise them enough.
Stacy · 27 August 2022
Agent replied · 27 August 2023
Hi Stacy. Thanks so much for your review. It was a pleasure helping you guys move. It's great you got the house you wanted in the end and we hope you are very happy there for many years to come!
★★★★★ 5/5
GoogleFantastic service from Dan marketing our property and explaining how everything works, Arj finding a buyer and keeping us up to date with all feedback on viewings etc, and Clare dealing with the actual sale and onward purchase!
Highly recommend!PositiveResponsiveness, Professionalism
Ryan · 22 June 2022
Agent replied · 21 June 2024
Hi Ryan. Thank you for your review! I'm so glad you were pleased with the service. I hope you are very happy in your new home! Thank you again for your business.
★★★★★ 5/5
GoogleTop class Estate Agents. Professional and attentive. Prompt communication, information and updates. The extra personal touch and empathy was much appreciated. Would definitely use again without hesitation.
Janet · 28 September 2023
Agent replied · 28 October 2023
Hi Janet. Thanks so much for doing a review for us. It was a tough time for you and your sisters and i'm glad we were there to help you with selling the property. You were all lovely to deal with. Thank you again for your business and if any of you need us again you know where we are.
★★★★★ 5/5
GoogleAmazing service from everyone at Phillips George. So much easier to deal with than anything online. Highly recommend.
MATT · 13 April 2024
Agent replied · 25 March 2024
Hi Matt. Thanks for taking the time to write a review for us. It was a pleasure helping you and your family move. Good luck with the new house!
★★★★★ 5/5
GoogleReally good agency, they were always able to answer any question or ask the owner answer question. One of the reason why we able to get the keys to the property so quickly
Ash · 30 March 2023
Agent replied · 27 August 2023
Hi Ashvini. Thanks so much for taking the time to do a review for us. Really appreciate it! You were totally on the ball with the whole thing. Congratulations on your purchase and i hope you are very happy in your new home!
★★★★★ 5/5
GoogleReally good agency, they were always able to answer any question or ask the owner answer question. One of the reason why we able to get the keys to the property so quickly
Ashvini · 26 March 2023
Agent replied · 25 March 2024
Hi Ashvini. Thanks so much for taking the time to do a review for us. Really appreciate it! You were totally on the ball with the whole thing. Congratulations on your purchase and i hope you are very happy in your new home!
★★★★★ 5/5
GoogleExcellent experience with using Phillips George for almost 6 years.
Knowledgeable and friendly staff, who are always helpful and keep you updated. Clare, Paul and Sam have been stars! Would definitely recommend.
Kelly · 30 March 2023
Agent replied · 27 August 2023
Thanks Kelly, its a pleasure to work with you too. Long may it continue!
★★★★★ 5/5
GoogleMyself and my partner were looking for a house to rent for many months during lockdown. Sam from Philips George was extremely helpful. She was accommodating, understanding and went the extra mile to help. We are very happy with our new house and with all the help Sam provided.
Louis · 17 September 2020
Agent replied
Hi Louis. Thanks for your review and we are so pleased you had such a positive experience. Sam was thrilled that she got a mention. Thanks again and we hope you continue to have a great tenancy with us.
★★★★★ 5/5
GoogleThanks for all your help finding my new home. Friendly professional service, and the whole process was very easy. They treat people like they are humans not numbers, which is surprisingly rare nowadays!
Aimee · 30 December 2022
Agent replied · 27 August 2023
Thanks Aimee. It was a pleasure to deal with you too!
★★★★★ 5/5
FacebookGreat customer service from the guys at Phillips George. They have supported us every step of the way. From helping us buy our first house to being the agents we sold it through. They were on hand helping us buy our forever home from start to finish!
Great work guys, keep it up!
Laura · 26 January 2018
Agent replied
Thanks for your review Laura! It has been a pleasure to help you move and we hope that you’ll be very happy in your new home!
★★★★★ 5/5
GoogleWould recommend using Phillips George estate agents if you want a helpful, honest service. The team kept us updated every step of the way and couldnt do enough to help our move go smoothly. Fantastic service!
Laura · 27 August 2022
Agent replied · 27 August 2023
Hi Laura,
Thank you so much for your kind review. It was a pleasure helping you move! I hope you are very happy in your new home for many years to come!
★★★★★ 5/5
GoogleWe’ve just used Phillips George to sell our home and would recommend them to anyone. They were great at keeping us informed and we felt looked after throughout the sale. Thank you again! Steph and family.
Steph · 27 August 2022
Agent replied · 27 August 2023
Hi Steph. Thank you so much for your kind review. I'm really pleased you were happy with the service. Thank you again and all the best for the future.
★★★★★ 5/5
GoogleClare and Paul have been fantastic over the past 2 years! Professional, easy to get hold of and sorted out any issues we had in our rental property. Overall, would highly recommend Phillips George as reliable and very professional estate agents. We wish them the best in the future.
Hasham · 17 December 2019
Agent replied
Hi Hasham. Thank you so much for your kind review. It has been a pleasure having you all as tenants and we are sorry to see you go. All the very best for the future.
★★★★★ 5/5
GoogleOne of the best experience we had working with Philips George, the fact that we got our new property from them; makes us feel even more grateful. Thanks for all your help.
Nasreen · 30 December 2022
Agent replied · 27 August 2023
Hi Nasreen. Thank you so much for your kind review. It was a real pleasure to help you move! All the very best in your new home!
★★★★★ 5/5
GoogleAfter many months of disappointment we changed our estate agent to Phillips George. I am so glad we did. They were excellent from start to finish and kept us informed at all times. I would definitely recommend them to anyone and would not hesitate to us them again. Thanks again.
Craig · 17 December 2018
Agent replied
Hi Craig. Thank you so much for your review. I am glad we were able to succeed for you and your family. We would like to wish you all the best for the future.
★★★★★ 5/5
GoogleWe are so glad we used Phillips George Estate Agents. They were brilliant from start to end and we couldn’t have asked for anymore from them. We would 100% recommend to anyone.
Jenna · 31 October 2022
Agent replied · 27 August 2023
Hi Jenna. Thank you for taking the time to do a review. Especially after how stressful the last few days have been. I'm really glad you chose us to help you move. You were a lovely client. Thanks again for your business and all the very best in your new home.
★★★★★ 5/5
GoogleThis is the first time we can honestly say we're extremely happy with our Estate Agent - they were amazing. Friendly and professional. Highly recommend them - big thanks, especially to Sam.PositiveResponsiveness, Quality, Professionalism, Value
Alicia · 22 June 2022
Agent replied · 21 June 2024
Hi Alicia. Thank you for your kind review. I love it when our clients get a service they feel happy with. Sam is a great asset to the team and i'm glad she was there to help you with your move. Thank you so much for your business and all the very best for the future.
★★★★★ 5/5
GoogleExcellent service from start to finish, always kept me informed of every step, very reassuring and easy to deal with at such difficult times, 10/10
Sam · 30 March 2023
Agent replied · 27 August 2023
Hi Sam. Thanks for taking the time to do a review for us. I know how stressful you found it all so glad we were on hand to help. Fingers crossed you won't be moving again any time soon!
★★★★★ 1/5
GoogleAbsolute con artists, sold a property but didnt inform me that someone else was also purchasing it at same time. informed me as we got close to exchange that someone else has exchanged before me??NegativeResponsiveness, Quality, Professionalism, Value
Aasim · 25 August 2021
Agent replied
Hi, thanks for your feedback. We appreciate that missing out on a property is very frustrating, doubly so as the circumstances of this particular sale were very unusual. There was a buyer in place for the property and at an advanced stage of purchase. However, their purchase fell through before you viewed the property or made any offer. We have provided written evidence which proves this.
The original buyer returned to us after your subsequent offer had been accepted, stating that he was ready to exchange immediately. We consulted with the vendor, who made the difficult decision to proceed with original buyer.
It is worth noting that we informed you immediately once this happened and while your offer had been accepted, the purchase process was in its early stages rather than close to completion. It is also worth pointing out that we can only earn one fee and therefore had nothing extra to gain with either buyer. While this may be of little comfort, we wish you all the best with your search and in the future.
UPDATE: We are proud to be members of The Property Ombudsman and are very pleased to have been notified that they found in Phillips George's favour in this case. The Ombudsman stated that Phillips George had acted appropriately and correctly throughout and that there were "no shortcomings in the service provided by Phillips George".
We are delighted that our processes and standards have been independently scrutinised and found to be beyond reproach. We would also recommend that anyone thinking of selling their home deals with a member agent of the Property Ombudsman to ensure a similarly high standard of service.
★★★★★ 5/5
GoogleThank you to all at Phillips George over the past 4 years for your support, knowledge and guidance. Professional and approachable throughout. Hopefully our paths will cross again in future..PositiveResponsiveness, Quality, Professionalism
Daron · 22 June 2022
Agent replied · 21 June 2024
Hi Daron. Thank you for your review. You were always a pleasure to deal with and we loved having you as client. I do wish you all the very best for the future and like you, hope our paths cross again!
★★★★★ 5/5
GoogleAll of the team are very friendly and helpful and made the sale of my mum's bungalow go extremely smoothly many thanks to all of youPositiveResponsiveness, Quality, Professionalism, Value
Nigel · 22 June 2022
Agent replied · 21 June 2024
Hi Nigel. Thank you so much for your review. I'm so pleased you were happy with the service. Thank you again for your business and all the best for the future!
★★★★★ 5/5
GoogleEstate agents who are just simply wonderful and who earn every penny of their fee ! Cannot fault any of the team who are kind , patient and communicate , superb servicePositiveResponsiveness, Quality, Professionalism, Value
Nicole · 22 June 2021
Agent replied · 21 June 2024
Thank you for your review Nicole. It was a pleasure helping you with your Mum's property. Once we get yours done we can double celebrate!
★★★★★ 5/5
GoogleReally helpful! One of the only good lines of communication for what proved to be a frustrating move. Would highly recommend.
Edward · 30 March 2023
Agent replied · 27 August 2023
Hi Ed. Thanks for the review. Yep, it was pretty stressful at times. We got there in the end. Glad we were the calm in the storm for you guys! Good luck in your new house.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.