Every review we hold for the Nuneaton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe would strongly recommend Mark. Throughout the process of buying our property he has been helpful, professional and always quick to respond. Thank You!
Alice · 27 November 2025
Agent replied · 27 December 2025
Hi Alice. We're really glad you had a good experience with Mark and with Xchange Properties! If there's anything you ever need in the future, be sure to let us know!
★★★★★ 5/5
GoogleBradley has been great from start to finish of helping my nan sell her brothers property because he's gone into care, Bradley really went the extra mile where he could and my nan and I are so greatful for this. Bradley made the sale process go through as stress free as possible. Highly recommend.
Chloe · 15 December 2024
Agent replied · 22 December 2024
Thank you Chloe for your amazing review!
★★★★★ 5/5
GoogleExcellent. From start to finish Lisa and the team have worked tirelessly. We cannot recommend them enough!
Abigail · 18 January 2026
Agent replied · 25 January 2026
Thank you so much Abigail for your kind words! It was such a pleasure to work with you and Matt and I hope you enjoy your new home! Thank you again for trusting us to sell your home!
★★★★★ 5/5
GooglePetros was amazing through the process of buying a house through him. Couldn't recommend him enough
Kieran · 21 January 2026
Agent replied · 25 January 2026
Thank you Kieran for your kind words! We hope you enjoy your new home!
★★★★★ 5/5
GoogleWe had a property view and Brad was so friendly and described and guided throughout the time very well. As a first time buyer it has been very helpful for us to make a decision.
Thanks Brad..
Akila · 15 April 2026
★★★★★ 5/5
GoogleWe couldn’t have asked for a better estate agent when selling our house. Bradley was professional, efficient and kept us informed every step of the way. His knowledge of the market and attention to detail made the whole process smooth and stress free. Thanks to his dedication our property sold quickly and for a great price, we would highly recommend his service to anyone looking to sell.
Thank you
Adam & Stacey
Stacey · 29 April 2025
★★★★★ 5/5
GooglePurchased a property through Lisa at Xchange. Lisa has been on hand every step of the way. Lisa explained everything to me in detail and made the whole buying process so much easier than I thought it would be! I would recommend over and over again. Thank you.
Sophia · 25 October 2024
Agent replied · 10 November 2024
Thank you Sophia for your incredible review. We hope you enjoy your new home!
★★★★★ 5/5
GoogleMichael and his team were fantastic. I live in Essex so needed a team who could help me from afar. Michael answered everytime I called, found a buyer with in the first week and I’m now completed. I could not recommend Xchange Properties highly enough. Fantastic service.
Helen · 25 September 2024
Agent replied · 25 October 2024
Thank you Helen for your fantastic review. Was such a pleasure working with you on your sale in Nuneaton.
★★★★★ 5/5
GoogleMark from Xchange was great getting me into my first property! Really flexible arranging viewings and quick to respond. Got me through the mud of the house buying process and was very helpful with advise! Was friendly and personal, but kept it professional. Would highly recommend!
Chris · 16 March 2026
Agent replied · 16 April 2026
Thank you Chris for your great review. So glad your experience with Xchange Properties and Mark was a good one!
★★★★★ 5/5
GoogleLisa was helpful in what was a frustrating situation with people threatening to withdraw and the sale going down to the wire. I would recommend Xchange for potential clients due to their support through the sale process
Chris · 9 January 2025
Agent replied · 23 January 2025
Thank you so much for your review Chris. It was such a pleasure to work with you and I am so glad Lisa managed to get your sale over the line in the end!
★★★★★ 5/5
TrustpilotKeith & Lorraine We have just completed the sale of our…
We have just completed the sale of our property with the support of Xchange properties.Having not moved for 30 years we were initially anxious of what was ahead but the support of Bradley Warren throughout our journey was invaluable.Bad was always on hand to offer advice and guidance in a very professional and re assuring manner which was very much appreciated at times when the whole process was a little challenging.
Keith · 11 December 2024
★★★★★ 5/5
GoogleSwapped to X-change after a poor experience with another local agent.
Great attention to detail with their marketing, excellent pictures and floor plan. Lisa also goes above and beyond to breakdown any barriers, pleasant to talk to and offered a very personal service. Only constructive point was around ASAP, not actually sure what they do
Paul · 27 November 2025
Agent replied · 27 December 2025
Thank you Paul! Glad you had a great experience with Lisa and Xchange Properties! We loved working with you both and we hope you’ve settled into your new home.
★★★★★ 5/5
GooglePerfect from start to finish.
Petros from beginning to end was immaculate in his dedication to selling our home. Moving house is one of the most stressful things a person can do but with Petros in our corner it was smooth sailing.
Even when our buyer messed us around our house sold again within 3 days! And we were back on track in no time and have just moved into our dream home.
An extra point to make is how good a job Xchange did on our house photos and really capturing its best qualities to the point we had 8 viewings in the first week of being on the market.
All in all a very good experience and will definitely be using them again if we ever decide to move again.
Amber · 15 December 2024
Agent replied · 22 December 2024
Amazing feedback Amber! Thank you so much for trusting Xchange Properties to sell your beautiful home. We wish you all the best in your new home!
★★★★★ 1/5
GoogleWhen I first met Bradley Warren of Xchange Properties, I couldn't have been more impressed with his attitude, and the company as a whole! He could certainly 'talk the talk' and the package he provided seemed second to none. The way he advertised my property was fabulous and I was very happy...nether of us thought it would take long to sell and sure enough, four viewings swiftly followed which was just what I had hoped for as I had been interested in a property he was also selling,for getting on for 12 months. He knew how keen I was and I thought if he was going to potentially get 2 sales and 2 purchases out of it the he would be more invested in trying to sell mine!
.....but could he 'walk the walk ?'
UNFORTUNATELY NOT!!
Within a few hrs of me accepting a counter offer on the property I wished to purchase, I decided that I no longer needed to sell my own house in order to purchase the one I'd fallen in love with. From this moment on Brad's whole demeanor changed, he became rude, very condescending, up his own a**e and very unprofessional!
I had said to him from the get go that I was going to try to sell AND let my current property and that as I was so keen to purchase my dream house, which ever happened first would win the race! I let it first and believe I could have sold mine to 2 of the 4 interested parties, had it not been for Brad & Xchanges lack of experience! (quite a maiden business).
Two weeks after what I thought was an agreed STC deal, I was told via a message that my offer (with no chain) had been rejected in favour of a very similar (if not the same) offer from another party (who were part of a chain) as i was deemed " an unreliable purchaser who kept changing her mind!!". I went back with a best and final offer at £25,000 above my supposedly agreed offer and this was still rejected due to my unreliability.
I lost a property I had been stalking on rightmove all year and the vendors effectively lost an additional £25k.
I believe reneging on our agreement was very unprofessional, poor practice, and possibly even against RICS and Property Mark codes of conduct.
I would be very careful if you are thinking of instructing this company whether buying or selling,at least until they find their feet and become a little more established. A director of the company also became involved in my dispute and he too was very unprofessional. I do hope that they take this review very seriously, as promised!'
I have been asked to provide further details to prove that this review is genuine!
I refer all readers to my now edited review on trust pilot!
I really fail to see why I have to justify why I am so angry!
I am also deeply hurt and saddened at this whole unfortunate mess but will not be silenced, intimidated or forced to remove my 100% honest review!!
Vanessa · 9 December 2024
Agent replied · 10 December 2024
Dear Vanessa.
Thank you for your review, however I feel that the readers of this review deserve some context and an explanation of the situation.
You are correct in saying that we had verbally agreed an offer from you regarding the property in question after confirming your affordability, however your review mentions that you had the option to either sell or rent your current property. What your review does not mention, was that your affordability to purchase your 'dream home' was based on selling your property. When you decided to rent your property, your affordability changed and we were therefore in need of your new affordability, which you did not provide until another offer from another party was accepted. We have communication from both yourself and your mortgage broker (all timestamped) to prove that what I am saying is accurate.
We are deeply hurt and saddened by your review, especially after speaking to you on the phone countless times to explain this situation.
Whilst we work in a 'people business' as Estate Agents, sometimes a decison from the owner of a property is completely out of our control. We cannot and should not be held accountable for someone else's decisions, Both offers were provided to the sellers, but despite your offer being higher, they preferred to work with the other buyers and that is entirely their decision!
I do hope you decide to remove this review. As you can see, given our 34 5* reviews thus far, your review has helped tarnish our 5/5 star review, we will of course continue to ensure our the service that we have always given to each and every client who has worked with our 'new business'.
I do wish you the very best in the future Vanessa.
★★★★★ 5/5
GoogleI recently had the pleasure of working with this estate agency, and I couldn’t be more impressed with the level of service I received. From the initial consultation through to completion, the entire process was handled with professionalism, …
Matthew · 16 February 2026
Agent replied · 16 April 2026
Thank you Matthew for your amazing review!
★★★★★ 5/5
GoogleBradley Warren has been brilliant with our house sale. His video made sure that everyone could understand the extra features our house offered. He had several buyers lined up inside 2 weeks. All very impressive. Thank you Bradley
Jennifer · 27 July 2024
Agent replied · 24 August 2024
Thank you so much for your kind words Jennifer. Your house is absolutely beautiful and we thank you for trusting us to work with you!
★★★★★ 5/5
GoogleBest agent I've worked with by far!
Bradley is a pleasure to work with, his extensive knowledge, approachable demeanour and friendly banter made us feel comfortable and really enjoy the experience in finding a home.
Would highly recommend his services.
Bella · 19 May 2024
Agent replied · 24 August 2024
Thank you Bella we rally appreciate that! Hats of for taking time in giving us this review, it was a pleasure. We all wish you all the best to the future.
★★★★★ 5/5
GoogleXChange Properties Estate Agents stood out to us when we invited them to perform a valuation on our property. They clearly had the best marketing strategy, especially when it came to presenting our property on social media. They also made our property stand out on right move, with unique photography techniques, coming in the evening to take twilight pictures of the house, making our house stand out on the website. Our house sold quickly, they hosted our first viewing on a Sunday afternoon and went the extra mile to negotiate a sale on our behalf on the Sunday evening, an outstanding service us and our buyers. We strongly recommend them to anyone looking to sell their property in Nuneaton.
Trevor · 3 August 2024
Agent replied · 24 August 2024
Thank you for your kind words Trevor. I am glad we managed to find you a buyer and achieve over the asking price for your beautiful property!
★★★★★ 5/5
GoogleWhat can I say about Xchange Properties other than fantastic!
We first came across them when we saw a listing of theirs for the house we ended up buying. The listing stood out on Right Move due to the amazing photography and we knew from other agents listings that this wasn't something you'd find everywhere.
We had Jamie and Brad come out to give us a quote for putting our house on the market. They were really friendly and competitively priced but more importantly we were sold on their ability to market our house effectively.
Throughout the selling process communication was strong and any worries we had were always taken care of.
Our house sold quickly and Xchange were incredibly supportive throughout the whole process.
Would highly recommend anyone wanting to sell their house to use Xchange Properties.
Gemma · 25 July 2024
Agent replied · 24 August 2024
Thank you Gemma for your kind words. I am so glad you enjoyed your experience with us! It was such a pleasure to work with you and I hope you make some fantastic memories in your new home!
★★★★★ 5/5
GoogleOutstanding service from Xchange Properties, marketing material was amazing and support with the viewings and sale was great! Would highly recommend Bradley as your Estate Agent.
Rebecca · 25 October 2024
Agent replied · 10 November 2024
Thank you Rebecca for your amazing review! We really enjoyed working with you in Bulkington!
★★★★★ 5/5
TrustpilotGreat service!
I bought via XChange properties and they have been great from start to completion. Communication was brilliant throughout and was always updated. Petros was great on completion day helping chase for updates and even offered to help unpack at the new house.
George · 7 December 2023
Agent replied · 11 June 2024
Thank you for the excellent review George. It was a pleasure working with you. You have a fantastic new home and I hope you make some excellent memories there. Please let our team know if you need anything in the future.
★★★★★ 5/5
GoogleDealt with Mike on a couple of properties and he's been a pleasure to deal with. Knowledgeable, efficient and very courteous. Will continue to use them for all my properties
J · 27 July 2024
Agent replied · 24 August 2024
Thank you Justin! It has been a pleasure working with you. Long may it continue!
★★★★★ 5/5
GoogleBought and sold through Xchange - they were fantastic from start to finish. When you choose your estate agent there are plenty of options available, however the approach from Xchange was unique! They are friendly, understanding and supportive.
Their marketing stands out from the rest and they work with you in partnership to get the result you want ... for us there was no other choice, competitively priced with 1st class service - keep it up Xchange.
Dave
David · 25 July 2024
Agent replied · 10 November 2024
Thank you David. Pleasure working with you!
★★★★★ 5/5
GoogleXchange properties estate agents were amazing in the sale of our property, after using another agent for over 8 months with no sale or even real intrest, we moved over to xchange, We had a flawless experience! Communication was perfect, all the team were very professional, we found the whole experience easy and enjoyable. Their approach to advertising your home is unique and definitely draws in the attention needed to sell.
We Highly recommend xchange to anyone!
Denise · 27 July 2024
Agent replied · 24 August 2024
Thank you Denise. It has been such a pleasure to work with you. I am so glad it all worked out and we hope you enjoy your new home!
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