Every review we hold for the Nuneaton office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleThey were okay to start with when chasing us for things however as we neared completion. With zero community therefore after , even after we had chased for important info , me and the seller of the property ended up having to exchange keys ourselves and he couldn't even get hold of them for days either.
Very disappointed really especially due to good start, seemed as soon as we got towards the end of the process they stopped caring.
2 stars just due to the good start
Nicole · 25 May 2021
★★★★★ 5/5
GoogleReally good estate agent AC managed the sale of our house. Charlotte Cooper was fantastic chasing things up and communicating really well to help the sale along, always returned calls promptly and was very helpful throughout would highly recommend.
Rachel · 28 August 2022
Agent replied · 25 May 2023
Thank you for your review Rachel, we appreciate your kind words.
★★★★★ 5/5
FacebookI would highly recommend Alan Cooper. They have so much patients with customers. Our house took very longe to sell but they were patient with us. Denise and Charlotte were very helpful. Thank you
Melody · 19 August 2020
★★★★★ 5/5
GoogleOur second time using Alan Cooper’s, wouldn’t use any other estate agent. Competitive prices and first class staff who go above and beyond. Thank you for all you did for us to assist with our move!
Laura · 27 October 2022
Agent replied · 25 May 2023
Thank you for your kind review Laura, we really appreciate it. Enjoy your lovely new home!
★★★★★ 5/5
GoogleDealt with all aspects of selling the property all I had to do was to fill in and sign a few forms. Excellent job done highly recommended many thanks to Alan, Charlotte and staff.
Gerry Oldroyd
Gerry · 27 October 2022
Agent replied · 25 May 2023
Thank you for your kind review Gerry. We hope you are both settling into your new home with the family. Regards, Alan
★★★★★ 5/5
GoogleVery good valuation based on relevant comparisons to recent local sales. Quick to prepare sales information and arrange viewings from potential buyers. Very pleased with the way they kept me informed and liaised with the buyer to facilitate a rapid sale completion.
Neil · 27 July 2024
★★★★★ 5/5
GoogleFantastic service all the way from start to completion. I would highly recommend there services again. Nothing was too much trouble. If you are looking for an estate agent to sell your property go with Alan Copper. They came recommended to me and I have not been disappointed.
Nina · 27 March 2024
★★★★★ 5/5
GoogleGreat estate agent :) could not recommend them enough. They are on the ball and always on the end of the line to help you. They are also honest and true to their word. We are very pleased with the service they have provided.
Michael · 25 May 2021
Agent replied · 25 May 2023
Dear Michael, Thank you so much for taking the time to leave us this amazing review. We are so pleased you are happy with our efficient and honest service.
★★★★★ 5/5
GoogleAll the staff were helpful and pleasant to deal with. They managed our viewings for us which was amazing, as we had so many! Good communication regarding viewings, feedback and questions. All round good service.
Helen · 8 October 2024
★★★★★ 5/5
GoogleWe chose Alan Cooper to manage the sale of our mum’s house. From the start they were efficient, proactive and respectful.
They remained professional throughout the process and ensured a sucessful conclusion to the house sale. I highly recommend using Alan Cooper estate agents.
Penny · 26 April 2024
★★★★★ 5/5
GoogleDespite the issues caused by perspective buyers, Alan Cooper helped us remain positive and finally push through the sale of our previous property. Would definitely recommend to anyone looking for help buying or selling
Ryan · 29 July 2022
Agent replied · 25 May 2023
Thank you for your kind words Ryan, we appreciate you taking the time to post a review. Best wishes for the future.
★★★★★ 5/5
GoogleExtremely well marketing of my house sold it in 1 week for more than other agents estimates. They where always quick to reply to my enquiries. Can't recommend them enough.
Pjmcoles · 28 November 2024
★★★★★ 5/5
FacebookHelped us to sell our home really quickly, I wouldn’t go anywhere else! Really professional and easy to get hold of, and made our selling process feel way less stressful. Highly recommend and will be using next time! Thank you.
Lois · 13 August 2021
Agent replied · 1 October 2023
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★★★★★ 5/5
GoogleGemma at Alan Cooper was absolutely brilliant all the way through the sale of our house. She was always there to help and really pushed for everything to get done in the timescale we wanted. I couldn’t thank both Gemma and the whole of Alan Cooper enough!
Sarah · 27 January 2024
★★★★★ 5/5
GoogleOnly have positive things to say,used them 10 years ago and they were jjust as good then. The team were very positive in their actions and follow up.Always keep you informed of status.
Raymond · 1 October 2024
★★★★★ 5/5
FacebookThey were very helpful with advice starting off and guided us through every step always took our calls and nothing was to much trouble
Luke · 30 January 2025
★★★★★ 5/5
GoogleGemma provided outstanding support with our mortgage process. Her kindness made every interaction pleasant, and her response time was impressively swift, making the experience smooth and stress-free. Truly exceptional service!
Aizaz · 2 November 2024
★★★★★ 5/5
GoogleBuying the property from Alan Cooper Estate agent has been great from start to completion. Thank you to all staff for helping me and keeping me updated on regular basis. I highly recommend Alan Cooper Estate agent if you are thinking of buying or selling property through them.
Dinesh · 3 December 2023
★★★★★ 4/5
GoogleGood communication, professional team.
Neil · 25 July 2024
Agent replied · 24 August 2024
Thank you for leaving us a review Neil, wishing you all the best!
★★★★★ 5/5
GoogleWe almost purchased a house using Alan Cooper but unfortunately it fell through at the last minute.
They kept us informed throughout the process and were professional in their approach.
Charlotte displayed a high level of customer services and I would recommend and use their services in the future.
S · 1 November 2023
★★★★★ 5/5
GoogleThey were very helpful, Charlotte in particular as she constantly gave me updates. I was always able to get in touch with someone and the process from the Estate Agent's end went smoothly.
Barakat · 25 May 2022
Agent replied · 25 May 2023
Barakat, Thank you so much for leaving us this lovely five star. We are delighted you have been pleased with our service. Wishing you all the very best in your new home.
★★★★★ 5/5
GoogleThe service given by Alan Cooper was exceptional, I would not hesitate to recommend them and use them again in the future. Charlotte Gemma and Fern always kept us updated with viewings, going above and beyond my experiences with previous agents used.
David · 27 March 2024
★★★★★ 5/5
GoogleThe best family run estate agents in Nuneaton who staff are brilliant and very helpful. Can't thank them enough
James · 21 August 2023
Agent replied · 28 August 2023
Thank you so much for taking the time to leave a lovely five star review, we truly appreciate your kind words!
★★★★★ 5/5
GoogleWe were very happy with the service provided by Alan Cooper Estate Agents when selling our house recently. Right from the initial valuation through to completion they kept us informed regularly of the current situation. Any questions we had as we progressed were answered promptly and nothing was too much trouble. We would recommend Alan Cooper Estate Agents without hesitation.
Andy · 27 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.