Every review we hold for the Nuneaton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGemma Thackeray is fantastic. The purchase has been 6.5 months in the making & not been an easy ride. Gemma goes out of her way to deal with issues/concerns & worked hard to get exchange & completion over the line. …
Anna · 13 December 2025
Agent replied · 14 April 2026
Hi Anna, Thank you for your kind review. We’re so pleased we were able to support you through a challenging purchase and help get everything to completion. Your recommendation means a lot and congratulations again on your new house!
★★★★★ 5/5
GoogleJust purchased a property through this estate agents and would highly recommend. They were very helpful. A special thank you to Gemma and Jess who were extremely professional and thorough in making me feel comfortable with my moving …
Karen · 13 December 2025
Agent replied · 14 April 2026
Hi Karen, Thank you for your kind review. We’re so glad to hear Gemma and Jess were able to support you and make the process as smooth and clear as possible. Congratulations on your new home!
★★★★★ 5/5
GoogleWe have just purchased a house through Alan Cooper and have been very impressed throughout the whole process. Everyone we have spoken to has been pleasant and professional, but we have mainly dealt with Gemma and she has been nothing short of amazing. She was in contact frequently, keeping us informed every step of the way and keeping things moving along by chasing up the solicitors when necessary! Gemma is a huge asset to the company and a lovely person too. Thank you Gemma.
Maggie · 25 July 2024
Agent replied · 24 August 2024
We’re delighted to receive such a lovely review and will pass your appreciation onto Gemma. Thank you for your kind words!
★★★★★ 5/5
GoogleI would highly recommend Alan Cooper if you need to sell your house.
I want to give a special thank you to Gemma who I had the most dealings with. Gemma is so friendly and sent regular emails to keep me up to date from viewings to the very end when the contracts were exchanged.
I can’t thank Gemma enough for all the hard work and effort she has put in. I will miss our emails now our house sale is complete.
Sarah · 26 May 2024
Agent replied · 24 August 2024
Thank you so much for taking the time to leave us a review! We're thrilled to have been a part of selling your home and have passed your lovely comments onto Gemma!
★★★★★ 5/5
GoogleGreat service from start to finish. Alan and James did a great job of the photos, floor plans and particulars - which really showed the house at its best. We had help showing prospective buyers around, all on one day, which worked really well for us due to work commitments. Charlotte was fantastic at keeping us up to date and answering any of our queries. Always professional, friendly and willing to support. Fantastic service can't recommend Alan Cooper Estates Agents enough.
Julia · 1 November 2023
Agent replied · 24 August 2024
Thank you so much for your review Julia!
★★★★★ 5/5
GoogleI think it’s fair to say that many of us have had a rubbish time with estate agents at some point in our house buying lives; this couldn’t be any further from our experience with Alan Cooper who were a complete antidote to that kind of experience, and who happened to be selling the house we fell head over heels in love with. This was a scary time for us as we needed to sell our own home to buy the ‘dream’ and I was so afraid we’d lose it to another buyer, or fail to sell ours fast enough. Well… Alan, Charlotte, James and all the really lovely people in the office (especially Jane who was always so kind) got us exactly where we needed to be: impressively they sold our house within a couple of weeks (relief!) for above the asking price (joy!), and kept us in the loop every step of the way (without having to chase all the time!!!). They were always so friendly and helpful to talk to, and it really felt like they wanted it to work out for us and were doing everything they could to make it happen. I can’t thank them enough and I’m looking forward to having them back for a coffee soon when we’ve renovated, and I’ll definitely be recommending them and using them again (if we ever move again that is, ha!) in the future. Keep being great, everyone at Alan Cooper!
EdenFabricsElle · 7 August 2023
Agent replied · 28 August 2023
Thank you so much for this amazing review, we couldn’t be more pleased with your comments. Regards, Alan
★★★★★ 5/5
GoogleWell what a fantastic service 👍 I couldn’t have wished for anything better
Nothing was a problem for the people at Alan cooper they sorted everything out for me and helped me so much
Gemma was amazing 🤩 she was so professional and such a lovely woman to deal with I can’t thank her enough
Highly recommend Alan cooper for all your needs
Gavin · 25 July 2024
Agent replied · 24 August 2024
We’re so grateful for your five-star review Gavin. Thanks for taking the time to share your experience.
★★★★★ 5/5
GoogleAlan cooper were amazing in supporting our purchase. Gemma was excellent and went above and beyond to help us. Thank you
Katie · 13 December 2025
Agent replied · 14 April 2026
Hi Katie, Thank you for your lovely review. We’re thrilled to hear that Gemma and the team were able to support you so well throughout your purchase. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleCharlotte and the team at Alan Cooper were really helpful, things moved slowly initially which was frustrating, but Charlotte was very positive and once we secured a buyer the sale went through very quickly and felt seamless, despite us being in a chain i felt very confident we were in safe hands. A great service at a very good price too
Denise · 25 June 2024
Agent replied · 24 August 2024
Thank you for your review! It was a pleasure to help you sell your property Denise and wish you all the very best!
★★★★★ 5/5
GoogleExceptional Five-Star Service!
I had an outstanding experience with this estate agency, and I can’t recommend them highly enough.
James went above and beyond, he even cut my grass for me when I couldn’t, which shows the incredible level of care and service they provide.
Sian was brilliant from start to finish. She helped me with everything, regularly checked in, and worked tirelessly to keep the process moving. She chased the buyer and their solicitors to ensure nothing stalled, and her dedication was truly impressive.
The valuation of my property was spot-on, and they handled all the hosted viewings, which took a lot of stress off my shoulders. Thanks to their expertise and professionalism, the entire process resulted in a smooth and successful sale.
If you’re looking for an estate agent who goes the extra mile and provides five-star treatment, look no further. Thank you, James and Sian, for everything!
Courtney · 21 December 2024
★★★★★ 5/5
GoogleWe are extremely please with our Alan Cooper estate agents & their staff with the efficient manner of their process. We were kept fully up to date every step of the way with updates out of normal hours working thanks to Charlotte who provided exceptional service all of the way through. All staff were polite & carried things out very efficiently. It was the easiest house transitional sale ever.
We would highly recommend them and will be using them in future.
Dave · 7 August 2022
Agent replied · 25 May 2023
Thank you for your recent review David, I appreciate your kind words and wish you and the family all the very best. Regards, Alan
★★★★★ 5/5
GoogleAs estate agents go these truly are the very best and would highly recommend them to anyone, after having our house on the market for 6 months with another company and no joy of selling, we decided we'd give these a try and so glad we did as within a week we'd sold our property! The professionalism of the team was 5* and a special shout out to Gemma who went above and beyond to help the completion run smoothly, we can't thank her enough she deserves praise 👏
Donna · 22 September 2024
★★★★★ 5/5
Google-
We recently purchased our first home, and we couldn't have done it without the exceptional help of Allan Cooper States. From the beginning, Charlotte was incredibly knowledgeable, patient, and dedicated to finding us the perfect home.
She was amazing in keeping us informed every step of the way and addressing all our concerns promptly. She saved us from going to a temporary place by her proactive approach and meticulous attention to detail. It saved us time, money, and stress.
Thanks to Allan Cooper we found our dream home and smoothly transitioned into it. We are incredibly grateful for their hard work and dedication. Highly recommended!
Wida · 25 July 2024
★★★★★ 5/5
GoogleYesterday we FINALLY completed on our sale & purchase-both through Alan cooper estate agents. Unfortunately it wasn’t a smooth process due to issues within the chain, repeatedly delaying things but everyone at Alan cooper supported and guided us every step of the way. It ended up being quite a complicated purchase and Charlotte Cooper dealt with it. Contact was always easy to maintain, we were kept up to date and they were efficient. I’m sure our purchase caused Charlotte lots of headaches 🤣 and she shared in our joy yesterday when we finally got our hands on the keys!!
The sale of our property was very straight forward, it was marketed well & sold within a few weeks with loads of viewings.
Highly recommend, and if we were ever going to sell again (which we’re not!) then I’d use Alan cooper without a doubt!
Emma · 25 July 2024
★★★★★ 5/5
GoogleCannot thank Charlotte enough for all of our help pushing our transaction through. We hadn't actually used Alan Cooper to sell our property, but Charlotte went above and beyond to make sure that everybody in the chain knew what they were doing and kept moving in the right direction. I'm not sure we could have done it without her! Would definitely use Alan Cooper if and when it comes time to move again.
Ajay · 12 November 2024
★★★★★ 5/5
GoogleThe whole team have been brilliant from start to finish of the whole process. It's been a marathon journey from selling a property in a week that was on the market previously for 3 months to then chasing lawyers from both sides to gain a satisfactory completion. Gemma has been amazing throughout. Our thanks to everyone involved.
Claire · 20 May 2025
★★★★★ 5/5
GoogleWe had the pleasure of working with Charlotte throughout our sale/purchase, while we had some bumps in the road along the way (no fault of Alan Cooper) Charlotte never faltered and always moved forward professionally and openly with us.
She and the team at Alan Cooper were always on our side and we are very grateful for it.
I would highly recommend Alan Cooper and having worked with Charlotte directly, I could not recommend her more!
Thank you
Chay · 25 July 2024
★★★★★ 5/5
GoogleWe can highly recommend this family business. We have used them 4 times in the last few years and they have excelled every time. We have just completed on a complex sale of our property, due to solicitors on our buyers side in the main, and can honestly say that without their expertise and wonderful communication with us, we may have given up hope !
We felt we were treated in personal and caring way. They chased solicitors on both sides. Kept us informed and did far more than was expected. We cannot thank them enough, especially Charlotte Cooper. Many thanks we are so grateful to you all.
We have our forever house, thanks to them.PositiveResponsiveness, Quality, Professionalism, Value
Helen · 25 August 2021
Agent replied · 25 May 2023
This review made our day! We are so pleased you have your forever home and that you were so delighted with our service. We wish you all the best for the future.
★★★★★ 5/5
GoogleBrilliant Eatate Gent! The support throughout the process has been fantastic. From clear communication to patience and reassurance when we needed it, they really helped keep everything moving and made what can be a stressful experience feel far more manageable.
They were approachable and helpful at every stage, it made a big difference and didn’t go unnoticed.
Thank you again for all your hard work and support. It’s been a pleasure dealing with you all.
Jo · 13 February 2026
★★★★★ 5/5
GoogleI sold my house with Alan Cooper in less then 3 weeks of putting it on the market ( it was a bad time to sell) .Alan, Charlotte and the team were beyond supportive throughout the entire process, they gave me consistant updates regarding the chain below and solictor contact across the board. They will go the extra mile to support you in getting the best results, in my opinion they are the best and most fairly priced estate agents in Nuneaton, I would 100% recommend.
Jennifer · 26 April 2024
★★★★★ 5/5
GoogleExcellent service, from initial valuation through every aspect of the support the firm provided.
Reasonable fees.
At all times, it felt as if staff had time for us and wanted to help us.
Perhaps most important, the business ‘works’, each time I rang up, I could get sensible answers from whoever answered the phone. There was none of the ‘Fred is dealing with that, you’ll have to ring back when he is in.’
Unreservedly recommended. (House sale, Whitestone, Nuneaton, April 2024.)
Sdw1106 · 26 April 2024
★★★★★ 4/5
GoogleWe did not sell our house with Allan Cooper but we brought one with them and Charlotte was so helpful and ensured we crossed the line and couldn’t do more for us on the day of completion. Thanks Charlotte for your help much appreciated.
R · 25 June 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave a review! We're glad we could support you in the purchase of your New Home!
★★★★★ 5/5
GoogleAlan Cooper were brilliant throughout the whole process. Charlotte and Sian were AMAZING! They were proactive in chasing for updates when solicitors went quiet, they kept us well informed, and explained all the jargon that comes with selling a flat! The pair couldn’t have looked after us any better! I would highly recommend Alan Cooper Estate Agents!
Georgia · 7 August 2023
Agent replied · 28 August 2023
Thank you for your very kind review Georgia, we are delighted and wish you all the very best for the future.
★★★★★ 5/5
GoogleHave just completed on another sale with Alan Cooper estate agents. Third time we have used them and again we received the utmost care, attention and professionalism from all the team. Special shout out to Charlotte who saved my sanity once or twice!
Kay · 26 May 2024
Agent replied · 24 August 2024
Your review means a lot to us! Thank you for trusting us with your home sale once again!
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