Every review we hold for the Nuneaton and Bedworth office, from every platform, shown as written. First names only.
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5/5
TrustpilotAbsolutely incredible customer serviceβ¦
Absolutely incredible customer service from the Bamber Bridge branch and Alison was amazing! It was not an easy house sale and she definitely went above and beyond for us! Brilliant team and would highly recommend. Thank-you!
Richard Β· 23 May 2022
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5/5
TrustpilotBamber Bridge were phenomnal
Bamber Bridge branch were simply phenomenal in their service and I cannot give them enough credit for the help and support they gave me right through the entire sales process. Alison in particular was simply epic, she had the answers and was chasing the chain up to get it exchanged as soon as possible. Alison took so much stress out of the situation it just proves to me that not all hero wear capes she was brilliant! Thank you again everyone at the branch you are amazing!!!!
Emma Β· 9 November 2022
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5/5
TrustpilotReeds rains Wakefield.
All staff at reeds rains were very helpful and good communication through the selling process was kept updated at all times. Dealt with Janet superb customer service very professional lady. Also the manager Scott Was excellent highly recommend reeds rains. Thank you π
Mr Β· 15 March 2021
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5/5
GoogleThank you so much to all at reeds rains bedworth! Especially Karis you have been absolutely fantastic through out our whole process of moving. You helped us from the very start all the way through to the confusing solicitor stuff and I can't thank you enough! Xx
Heather Β· 14 January 2020
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5/5
TrustpilotChoose Reeds Rains
Amazing service from start to finish by Todd,Francesca and Emily.Very Professional and friendly,faultless.I would highly recommend Reeds Rains Manchester.
Daniel Β· 1 October 2024
Agent replied Β· 24 October 2024
Thank you for your kind words. We're thrilled to hear you had a positive experience with our team. We strive to provide exceptional service and are delighted that Todd, Francesca, and Emily exceeded your expectations.
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1/5
TrustpilotPreston staff rude/unhelpful/thieves
Preston staff rude and unhelpful. The letting agent rips you off or takes ages getting your deposit back. Disgusting branch and should be held to account for helping landlords steal your money.
Lisa Β· 3 February 2024
Agent replied Β· 24 October 2024
Hi Lisa,Sorry this has been your experience with Reeds Rains - we would like to investigate this matter further for you. We will send you a request for more information, this will come directly via Trustpilot.Regards,Reeds Rains
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2/5
TrustpilotNot impressed with them
Not impressed with them I find the reaction for booking a valuation lacks ......its very mechanical even though they offer a free valuation ( only if you are selling NOW ) they come across arrogant and not wanting to offer a service that would reflect what you are selling They miss the point. We are the client and they earn from the sale but they come across as they were in the 80's. Poor service Use another agent is my advice
David Β· 3 November 2022
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1/5
TrustpilotCompletely unprofessional
Completely unprofessional, have no idea how to deal with foreigners coming to the UK for the first time for work, generic responses just to get you off, not thinking how it could affect their business in the long run. Such a shame for them for losing a loyal tenant. Guess I dodged a bullet by signing up with another agency.
Tian Β· 5 December 2020
Agent replied Β· 24 October 2024
Hi Tian,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
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5/5
TrustpilotMy experience with reed rains wasβ¦outstanding
My experience with reed rains was extremely positive. Karis and Sarah kept me in the loop every step of the way. In the day of completion we had a hard time but Karis helped us through it all. I am very thankful for what they have done
Shannon Β· 17 December 2019
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5/5
TrustpilotSuperb service
Superb service. Thank you to Janet and Roy for helping us get our mega chain across the line in time. Such a difficult task dealing with numerous obstacles but they truly delivered. Would absolutely recommend Reeds Rains Chorley!! Thanks again.
David Β· 1 October 2021
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5/5
Googlefound the sales representative Luke to be transparent, punctual, very approachable, helpful and responsive
Karl Β· 15 December 2025
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5/5
GoogleWe canβt express enough how grateful we are for these wonderful bunch of people. They helped us find our first home back in 2018, and now in 2022 helped us to sell and find our second home. From the valuation to completion, we couldnβt ask for anything more, nothing was too much for them. Andrew, Sarah and Rhys, thank you all so much for your helpfulness and kindness. If we do ever move again in the future, it will only ever be this team that we choose! π€
Abby Β· 23 October 2022
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5/5
GoogleI recently purchased a property from Reeds Rains, Bedworth and can honestly say the service was exceptional and second to none especially considering I wasnβt even their client. We decided to use another agent to sell our house however I will not make that mistake again and should we ever move again reeds rains will definitely be the only agent we contact to help us.
Karis in particular was amazing. She was on the ball with everything, kept us in the loop with updates and always responded to our queries promptly.
I would like to thank all of the team for all of their help and support. It made a potentially very stressful time a lot easier.PositiveValue
Kirsty Β· 23 October 2022
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5/5
GoogleFabulous experience. Rhys in particular has stood out as the most professional estate agent we have ever dealt with (and there have been a few). He has been on the ball and kept us well informed throughout the process, nothing was too much trouble for him. He is deserving of a meritorious award for his representation of Reeds Rains. We would highly recommend the Bedworth branch to any potential client based on his efforts alone.
Well done Rhys you deserve this.
Kindest regards
Bryan and Judy Huckvale.
Judy Β· 23 October 2022
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5/5
TrustpilotI had a mortgage appointment with Joeβ¦
I had a mortgage appointment with Joe and he was extremely helpful and was always available to answer and questions we had as first time buyers which made the stressful experience a lot less stressful. All the staff at the Hillsborough branch was extremely helpful and professional and I would definitely recommend to friends and family
Kurtis Β· 3 July 2024
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5/5
TrustpilotOne word
One word - FANTASTIC!
Mr Β· 10 March 2026
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1/5
TrustpilotWe bought a property from Hanley Branchβ¦
We bought a property from Hanley Branch in Stoke On Trent and were promised that the property rubbish was cleared out and the the Brach Manager confirmed this.But the rubbish was left in the cellar and after numerous request to clear it was not dealt with.We do find this very unprofessional and now he is even stopped communicating !
Mr Β· 6 May 2024
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5/5
GoogleSarah has been really helpful during my new tenancy. The service level was very good clear. Thank you very much!
Nora Β· 23 October 2023
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5/5
GoogleRhys has been very helpful, responsive and honest. Good agent who seems genuine.
Simon Β· 26 March 2024
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5/5
Trustpilot5* Service
We have had a positive experience selling our property with Reeds Rains Pemberton. Janet was with us every step of the way and has been amazing, we cannot thank her enough. I would highly recommend Reeds Rains if you are looking to buy or sell property.
Paula Β· 5 March 2020
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5/5
TrustpilotReddish branch very helpful
Jane at the Reddish has been really helpful and responsive helping me let out a property. Iβve been consistently kept up to date, and have been able to trust the teamβs experience to sort out any problems which have come up
Ben Β· 23 June 2021
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5/5
TrustpilotExcellent service from Liverpool Branchβ¦
Excellent service from Liverpool Branch all the staff are warm and friendly. In particular Sue Poland who looked after my flat and gave me great book recommendations too. As a landlord I'd thoroughly recommend using this company.
Mark Β· 24 February 2022
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5/5
GoogleVery good communication from start to finish with Karis and Rhys from viewing the property to updating me on the sale, very helpful throughout the whole process of buying my new property.
A Β· 7 June 2025
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5/5
TrustpilotElliot from the Morley Branch wasβ¦
Elliot from the Morley Branch was amazing professional and helpful through every step of the tenancy. He worked hard to get the tenancy through within an agreed timeframe.
Yas Β· 1 March 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.